Oct 27,2013
By: 'Anonymous'
Oct 27,2013
8 people found
this helpful
As very upstanding tenants I have been truly appalled by the general support and customer service I receive generally from Romans. There is general incompetence and level
Of communication. In recent dealings with my property manager Lori Ross, I have lost all faith. She seems utterly incompetent and complete inability to understand the most basic problem. She quite conveniently has a list as long as your arm if things that she doesn\'t get involved with
In a tenancy. Which leaves me wondering exactly what she does do?! She certainly always takes the landlords side and epitomises the culture if stitch up the tenant and try and lay as much blame on them as possible. I have lived in my house in farnborough for a year now and nothing has gone right since I moved in. An estate agent and staff should not prompt the reason to want to move on from a property you otherwise like to rent, but she certainly does this. I hope romans read this and deal with her as she needs to learn some manners and ways of dealing with her tenants in a polite manner. What a rude human being!
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