“Terrible agency. NWA took pictures of our room as we ......”
1 Star Review
Nov 13,2013
By:
'Ria'
Nov 13,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW5
Lettings (as a Tenant)
Postcode: NW5
5
people found
this helpful
Terrible agency. NWA took pictures of our room as we were still moving out then proceeded to charge us a £50 fee per room (£150 in all) that was not specified in the cotnract for the 'mess' (our personal belongings) that were left behind. It was not ...
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What agent could do to change your mind?
If the people we dealt with had adhered to the contract then there would have been no issue. They acted unprofessionally and have kept our money unlawfully.
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“Hello,I would like to start a complaint on New ......”
1 Star Review
Aug 09,2012
By:
'YDN'
Aug 09,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
20
people found
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Hello,
I would like to start a complaint on New World Accommodation at located at Royal College Street Camden. I am an international student visiting London for a short course and I found New World Accommodation through spareroom.co.uk. I contacted them, they showed ...
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What agent could do to change your mind?
Handle the situation REASONABLY. DO NOT scream at existing clients! BE transparent about your contracts especially the "BREAK CLAUSE" and stick by them when you have one.
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