“property agent for a slum landlord .no intere......”
1 Star Review
Jul 06,2021
By:
'lawrence parker'
Jul 06,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST5
Lettings (as a Tenant)
Postcode: ST5
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property agent for a slum landlord .no interest in helping tenants. mould ,damp within the house that had been plastered over. would never use this service again...
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“Absolutely disgusting customer service!! Rang at least two times a ......”
1 Star Review
Apr 18,2017
By:
'Hannah'
Apr 18,2017
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: No
Postcode: ST6
Lettings (as a Tenant)
Rent PCM: £300
Postcode: ST6
2
people found
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Absolutely disgusting customer service!! Rang at least two times a day just for general information on a flat I was moving into and had no response from the manager Steve for two and a half weeks! When he did contact me back he never once ...
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Comment on agent fees
Bad as I've done there job for them by constantly having to ring myself.
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“DO NOT TOUCH WITH A BARGE POLE. This company is ......”
1 Star Review
Sep 12,2016
By:
'Sad'
Sep 12,2016
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: ST6
Lettings (as a Tenant)
Rent PCM: £650
Postcode: ST6
3
people found
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DO NOT TOUCH WITH A BARGE POLE.
This company is awful, from start to finish. Full of lies and deceit to get your money and hold onto it. They'll take your money, ignore you and then absolutely refuse to hand over any deposit money and ...
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Comment on agent fees
N/a
3
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“Had a terrible experience with this letting agency. The staff ......”
1 Star Review
Apr 07,2016
By:
'Do'
Apr 07,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST6
Lettings (as a Tenant)
Postcode: ST6
1
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Had a terrible experience with this letting agency. The staff are very unhelpful. It takes several months to get problems fixed leaving you living in a broken home. They are happy to contact you if they need something but if you need help they ignore ...
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“DO NOT use this estate agents under any circumstances. We ......”
1 Star Review
Jan 13,2015
By:
'Jo'
Jan 13,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST1
Lettings (as a Tenant)
Postcode: ST1
0
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DO NOT use this estate agents under any circumstances. We moved in and had many issues. A lot of them were 'accidentally' left off the inventory. We then emailed these issues to Martin and Co to update the inventory. Non of these were resolved, no ...
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Comment on agent fees
Sort the issues in the first place. Don't blame issues on us and withhold money. Don't be so rude.
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“From day 1 no one calls back nothing done since first ......”
1 Star Review
May 31,2014
By:
'claire'
May 31,2014
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: No
Postcode: ST3
Lettings (as a Tenant)
Rent PCM: £395
Postcode: ST3
0
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From day 1 no one calls back nothing done since first inspection in january
Just had second inspection with a vile belligerent woman who was intimidating and agressive
I actually recorded threconversation as im going to make a formal complaint about her attitude
Am going to ...
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What agent could do to change your mind?
Improve their service and speak to people with a few manners and drop the attitude
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“Possibly the most unhelpful letting agent I have dealt with. ......”
1 Star Review
Apr 05,2014
By:
'SJ42'
Apr 05,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST2
Lettings (as a Tenant)
Postcode: ST2
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Possibly the most unhelpful letting agent I have dealt with. When they say they'll call you back don't ever expect a call, you will always have to chase them up on the most simple of requests. If you have to chase it up its never ...
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What agent could do to change your mind?
Be able to answer simple enquiries over the phone
9 times out of 10 I get told the person who can deal with my request is away on "training"
Actually call back when they say they will!!!!!!!!!!!! This is the most frustrating thing of all
Communicate requests to and from the landlord in a reasonable amount of time without me having to chase if up
When you say your going to do something, do it!!! For example, sending a email that I have to request 3 times or organising work to a property
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“We have had nothing but trouble with this estate agents. ......”
1 Star Review
Aug 19,2013
By:
'Lozandowen'
Aug 19,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST4
Lettings (as a Tenant)
Postcode: ST4
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We have had nothing but trouble with this estate agents. They never do what they say they are goin to do and you have to chase and chase them just to get them to return a call. There is no communication between them and the ...
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“Promised to rectify several problems; broken kitchen sink (clearly damaged ......”
2 Star Review
Feb 01,2012
By:
'halfseveninfrance'
Feb 01,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
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Promised to rectify several problems; broken kitchen sink (clearly damaged by previous tenant) and a damp ceiling in master bedroom, caused by removal of flue, chimney etc - this needed painted over.. These people DO NOT respond to emails, are indifferent towards complaints. They just ...
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What agent could do to change your mind?
Communicate quicker, mediate with landlord, don't ostracize your customers
Attached Filesnbsp;
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