“DO NOT use this estate agents under any circumstances. We ......”
1 Star Review
Jan 13,2015
By:
'Jo'
Jan 13,2015
Branch: Stoke on Trent, Unit C, The Forecourt, 12 Albion Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST1
Branch: Stoke on Trent, Unit C, The Forecourt, 12 Albion Street
Lettings (as a Tenant)
Postcode: ST1
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DO NOT use this estate agents under any circumstances. We moved in and had many issues. A lot of them were 'accidentally' left off the inventory. We then emailed these issues to Martin and Co to update the inventory. Non of these were resolved, no matter how much we asked and pointed them out on inspections. They don't ring you back, they don't email you back. Then when it comes to you moving out and you have cleaned, repainted and steam cleaned to ensure you get all of your deposit back, they blame the pre-existing issues on YOU! Then when you give the email as evidence, they say that YOU must have made those issues in the first week you lived there! Theresa is the rudest person we have ever spoken to, she won't listen to reason and hung up on us three times: absolutely disgusting behaviour.
Comment on agent fees
Sort the issues in the first place. Don't blame issues on us and withhold money. Don't be so rude.
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