West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS
Rankings
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Latest Properties

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“Chloe & Jay were both very helpful through our moving process ......”

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Aug 24,2014
Minithumbup
By: 'Emma'
Aug 24,2014
0 people found
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Chloe & Jay were both very helpful through our moving process from start to finish. Kept in regular contact making sure they had done all they can....
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By: Chloe Martin
Oct 24, 2014
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Your welcome Emma, best of luck! ...

“Definitely I would recommend this agency. The service was perfect, ......”

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Aug 24,2014
Minithumbup
By: 'Angela'
Aug 24,2014
0 people found
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Definitely I would recommend this agency. The service was perfect, very clear and honest. I would use this agency in future. The quality of the houses this agency has to rent/sale are very good....
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“We needed to rent a house for a short let ......”

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Aug 24,2014
Minithumbup
By: 'S'
Aug 24,2014
0 people found
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We needed to rent a house for a short let while our own home was being renovated. Chloe arranged this for us at very short notice and recommended a property we were not even aware of which turned out to be ideal for our needs ...
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By: Chloe Martin
Oct 24, 2014
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Glad I was of help! Best of Luck! ...

“We needed to rent a house for a short let ......”

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Aug 24,2014
Minithumbup
By: 'S'
Aug 24,2014
0 people found
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We needed to rent a house for a short let while our own home was being renovated. Chloe arranged this for us at very short notice and recommended a property we were not even aware of which turned out to be ideal for our needs ...
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By: Chloe Martin
Oct 24, 2014
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Glad I was of help! Best of Luck! ...

“Martin & Wright worked hard to find a flat that met ......”

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Aug 23,2014
Minithumbup
By: 'Moochminnie'
Aug 23,2014
0 people found
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Martin & Wright worked hard to find a flat that met our requirements within our budget. Limited budget doesn't have to mean poor properties! They also committed to securing the let for us even though it wasn't straightforward. Everyone I've talked to have been friendly and ...
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Comment on agent fees
The fees and especially the deposit were a lot more than last time I rented (4 years ago).
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“They were patient, helpful and understanding in helping me secure ......”

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Aug 22,2014
Minithumbup
By: 'Dami'
Aug 22,2014
0 people found
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They were patient, helpful and understanding in helping me secure the place. Also very quick to reply to emails and inquiries....
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By: Chloe Martin
Oct 24, 2014
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Your welcome Dami, hope all is well in the flat! ...

“We had gotten ourselves into a pretty panicked situation, unabled ......”

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Aug 22,2014
Minithumbup
By: 'ETattersall'
Aug 22,2014
0 people found
this helpful
We had gotten ourselves into a pretty panicked situation, unabled to find any suitable flats within our budgets and the areas we were looking for. All the agents we had been dealing with seemed keen to find flats but took little interest in what it ...
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Comment on agent fees
Reasonable!
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“Jay has been excellent in his efforts to find us ......”

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Aug 19,2014
Minithumbup
By: 'Riss'
Aug 19,2014
0 people found
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Jay has been excellent in his efforts to find us a good tenant. We were fortunate to find a very good professional couple within days of us leaving the property, in a tough market. Jay is honest and goes out of his way to help. ...
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Comment on agent fees
Very good value.
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By: Chloe Martin
Oct 24, 2014
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Thank you so much for your kind review, you have a lovely property. ...

“When looking for a 2 bed flat in West Hamstead Martin & ......”

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Aug 18,2014
Minithumbup
By: 'pipk'
Aug 18,2014
0 people found
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When looking for a 2 bed flat in West Hamstead Martin & Wright was the last Letting Agent we had organised to see. After an otherwise disastrous morning Jay was incredibly helpful, showing us not only flats we had organised to see but also showing us some ...
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“Jay helped my partner and i find our dream flat ......”

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Aug 18,2014
Minithumbup
By: 'Danielle'
Aug 18,2014
0 people found
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Jay helped my partner and i find our dream flat in west hampstead. He was professional throughout the process and always hands on so that we didnt have to deal with lots of different people. He made the renting process very easy for us and ...
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Comment on agent fees
As a landlord myself i have used a few different agents and felt as if Martin and Wright have fair prices for what they offer.
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“Jay worked tirelessly to help me find a tenant for ......”

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Aug 18,2014
Minithumbup
By: 'N'
Aug 18,2014
0 people found
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Jay worked tirelessly to help me find a tenant for my property and went above and beyond what was required in a difficult period where the market was very quiet. He was excellent at keeping me updated with progress and succeeded in finding some good ...
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“Martin & Wright were extremely helpful in our search for a ......”

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Aug 18,2014
Minithumbup
By: 'Katie'
Aug 18,2014
0 people found
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Martin & Wright were extremely helpful in our search for a property in the area. They had a good array of properties within our price range and were quick to arrange viewings at suitable times that fitted around busy work schedules. I was extremely impressed with ...
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Comment on agent fees
They were competitive which is extremely important considering rent in London is so high at the moment.
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“My partner and myself were assisted by Jay Hayden and ......”

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Aug 18,2014
Minithumbup
By: '1979'
Aug 18,2014
0 people found
this helpful
My partner and myself were assisted by Jay Hayden and Gemma Bysouth-Collins. The process was really smooth and both of them were exteremely professional and helpful, which is really key in a potentially stressful time as can be moving home. Highly recommended....
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“Jay Hayden was helpful in finding us a flat that ......”

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Aug 17,2014
Minithumbup
By: 'Katie'
Aug 17,2014
0 people found
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Jay Hayden was helpful in finding us a flat that suits our needs and appeared eager to help us if we had any issues during the time before moving into the flat....
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“Jay Hayden was very professional and kind during all stages ......”

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Aug 16,2014
Minithumbup
By: 'Andy'
Aug 16,2014
0 people found
this helpful
Jay Hayden was very professional and kind during all stages of the renting process. The day we met, he showed us a few properties and we were pleased to see that all of them met the criteria we had previously communicated to Jay (size, proximity ...
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“Fantastic service received from Martin and Wright yet again! I ......”

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Aug 16,2014
Minithumbup
By: 'A.'
Aug 16,2014
1 people found
this helpful
Fantastic service received from Martin and Wright yet again! I am a returning tenant, and after having gone through this agency 5 years ago, I was confident that they were reputable, reliable and trustworthy. Chloe Martin was exceptional at keeping me updated with potential properties, and ...
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Comment on agent fees
A little costly - but seems to be in keeping with other agencies in NW London.
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By: Chloe Martin
Oct 24, 2014
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Thank you so much for your kind review. Best of luck in the property. ...

“I received a first class service from Martyn & Wright and ......”

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Aug 16,2014
Minithumbup
By: 'Mrs'
Aug 16,2014
0 people found
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I received a first class service from Martyn & Wright and was very happy with them. Jay Hayden was very helpful and informative, as was Chloe Martin and I had a very positive experience . I will be using them again and will also recommend them to ...
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Comment on agent fees
very competitive fees.
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By: Chloe Martin
Oct 24, 2014
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Thank you very much, you were a pleasure to deal with. ...

“Hi,The handling of our application for tenancy at Priory ......”

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Aug 16,2014
Minithumbup
By: 'Neil'
Aug 16,2014
0 people found
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Hi, The handling of our application for tenancy at Priory rd was handled without fuss and with prompt attention to detail and with clear communication, fantastic service all round. Regards Neil...
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By: Chloe Martin
Oct 24, 2014
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Thank you Neil, best of luck in your new home. ...

“The agent did a great job, doing all that was ......”

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Aug 13,2014
Minithumbup
By: 'SV'
Aug 13,2014
0 people found
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The agent did a great job, doing all that was possible to ensure that everything was matching my requirements, the price, the space, the features and the cleaning of the space. In the end of the process was everything as I wanted....
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“Having worked in property management myself in a previous life, ......”

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Aug 06,2014
Minithumbup
By: 'Jonathan'
Aug 06,2014
0 people found
this helpful
Having worked in property management myself in a previous life, I appreciated the extraordinary lengths which Jay Hayden went to in order to both secure the marketing of my property for Martin & Wright and secure the best tenants at the best price for me. Real ...
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Comment on agent fees
I am very happy that the fees I paid represented excellent value for money within the West Hampstead catchment.
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“Jay has worked hard to find us the perfect flat. ......”

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Aug 01,2014
Minithumbup
By: 'Liv'
Aug 01,2014
0 people found
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Jay has worked hard to find us the perfect flat. After a few viewings with him he worked out what we wanted and took us to the perfect flat. Negotiations were quick and easy and we were happy with the process Jay went through with ...
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“It was an absolute pleasure dealing with Jay Hayden. A ......”

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Jul 30,2014
Minithumbup
By: 'Carlos'
Jul 30,2014
0 people found
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It was an absolute pleasure dealing with Jay Hayden. A hard worker he was always contactable and offered top advise, friendly service and was always honest about dealings and his approach. The personal touch tends to get forgotten in the real-estate business these days but ...
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“This agent especially Chloe who dealt with us is very ......”

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Jul 29,2014
Minithumbup
By: 'Sergio'
Jul 29,2014
0 people found
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This agent especially Chloe who dealt with us is very honest and friendly, and they have put our interest first and achieved the best outcome for us. They are far better than the big agent with huge fees around the area in every aspect. I ...
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Comment on agent fees
Best in the industry.
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By: Chloe Martin
Oct 24, 2014
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Thank you Sergio for your lovely review, Best of luck in your new home ...

“We were thoroughly impressed from the service Chloe and Jay ......”

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Jul 29,2014
Minithumbup
By: 'Matthewr'
Jul 29,2014
0 people found
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We were thoroughly impressed from the service Chloe and Jay gave us at Martin & Wright. They communicated clearly and we would recommend them without hesitation to future tenants....
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Comment on agent fees
Fair and good value
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By: Chloe Martin
Oct 24, 2014
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Thank you Matthew. Pleased I was able to help. All the best. ...

“Jay Hayden was the most responsive and friendly agent of ......”

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Jul 29,2014
Minithumbup
By: 'Collin'
Jul 29,2014
0 people found
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Jay Hayden was the most responsive and friendly agent of any agency that we contacted. He was proactive in helping us to land our small family in a spot, which we were grateful for given our quick transition from the US. Susan Whitmore helped us ...
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Comment on agent fees
Fees were reasonable, though I would have appreciated more flexibility from the agency on a small transaction fee that I was charged despite their failure to notify me that such a charge would be made.
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“The experience with Martin & Wright has been very good. Chloe ......”

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Jul 28,2014
Minithumbup
By: 'Vanessa'
Jul 28,2014
1 people found
this helpful
The experience with Martin & Wright has been very good. Chloe has been very helpfully since the very beginning and all the process has been done within 10 days, saving our time in views that we might not be interested in, she new what we were looking ...
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Comment on agent fees
Affordable and reasonable fees (‚£90 each)
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By: Chloe Martin
Oct 24, 2014
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Thank you Vanessa, you were a pleasure to deal with. Best of Luck in your new home! ...

“Jay Hayden is an efficient, friendly and honest agent, with ......”

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Jul 28,2014
Minithumbup
By: 'A'
Jul 28,2014
0 people found
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Jay Hayden is an efficient, friendly and honest agent, with excellent knowledge of the area. I was particularly confident in his communication on our behalf with potential tenants....
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“Jay Hayden and Susan Whitmore answer quickly our questions and ......”

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Jul 26,2014
Minithumbup
By: 'Anne'
Jul 26,2014
0 people found
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Jay Hayden and Susan Whitmore answer quickly our questions and always try to help us to solve any problem. They are very kind with us....
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“Martin and Wright were excellent in all respects with our ......”

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Jul 26,2014
Minithumbup
By: 'Robert'
Jul 26,2014
0 people found
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Martin and Wright were excellent in all respects with our move, and went out of their way to help both wih the admin of moving in and our minor issues afterwards....
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“Chloe made her self available even if we contacted Martin ......”

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Jul 26,2014
Minithumbup
By: 'Imane'
Jul 26,2014
0 people found
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Chloe made her self available even if we contacted Martin and Wright at the last minute! Then she kept us updated very quickly....
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By: Chloe Martin
Oct 24, 2014
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Thank you Imane, Best of Luck. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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