West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS
Latest Properties

No Properties

“Jay Hayden, who I believe is the manager was very ......”

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Apr 21,2014
Minithumbup
By: 'Sha'
Apr 21,2014
1 people found
this helpful
Jay Hayden, who I believe is the manager was very professional and helpful. Very nice experience of dealing with him. A couple of issues with the agency though: 1) Had to go all the way to their office to collect the keys when the flat I ...
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“Very straightforward and ready to help - the exact way ......”

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Apr 19,2014
Minithumbup
By: 'Bob'
Apr 19,2014
0 people found
this helpful
Very straightforward and ready to help - the exact way I like the business done.Chloe and Jay - two agents who love and know how to do their job....
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By: Chloe Martin
Oct 23, 2014
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Thank you very much Bob, Best of Luck. ...

“Jay was very pleasant and willing to lend his advice ......”

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Apr 18,2014
Minithumbup
By: 'Anonymous'
Apr 18,2014
0 people found
this helpful
Jay was very pleasant and willing to lend his advice and responded to correspondence promptly and always made himself available....
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“Jay was very helpful and welcoming throughout the process - ......”

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Apr 17,2014
Minithumbup
By: 'Evija'
Apr 17,2014
0 people found
this helpful
Jay was very helpful and welcoming throughout the process - from arranging to showing the property. He arranged few viewings for us in the same time to save our time and give us options. Jay have great people skills and is very approchable....
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“A friend of mine an me were looking a property ......”

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Apr 09,2014
Minithumbup
By: 'Jose'
Apr 09,2014
0 people found
this helpful
A friend of mine an me were looking a property to rent close to Kilburn station. With the budget that we had available and invaluable collaboration of Jay, finally we got a property fixed to our conditions....
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“Overall they were very professional. However, it was disappointing that ......”

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Apr 08,2014
Minithumbup
By: 'Jemima'
Apr 08,2014
0 people found
this helpful
Overall they were very professional. However, it was disappointing that after the tenancy was signed, no assistance was offered to cover basic queries such as whether utilities were already connected or if we had to connect it ourselves. When the question was asked, we were ...
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“Very easy company to deal with. Chloe and Gemma were ......”

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Apr 08,2014
Minithumbup
By: 'ak3330'
Apr 08,2014
0 people found
this helpful
Very easy company to deal with. Chloe and Gemma were both really great in setting everything up and making sure that the process was as smooth as possible....
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By: Chloe Martin
Apr 10, 2014
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Thank you so much - Best of Luck ...

“We first moved to London in August last year and ......”

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Apr 08,2014
Minithumbup
By: 'Kat'
Apr 08,2014
0 people found
this helpful
We first moved to London in August last year and found the whole process was quite stressful. Jay Hayden helped us out with the whole process during this stressful time. Excellent customer care and went the extra mile when our situation was fairly complicated as ...
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“The deal was very fast and without problems. We moved ......”

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Apr 08,2014
Minithumbup
By: 'Stefano'
Apr 08,2014
0 people found
this helpful
The deal was very fast and without problems. We moved to the new house on the according date, and everything was on the flat as decided. We had a problem with the boiler but they answered to me quickly and we fixed it in less ...
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By: Chloe Martin
Apr 10, 2014
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Thanks so much Stefano, best of luck - Great property! ...

“It was my first time to arrive in London and ......”

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Apr 08,2014
Minithumbup
By: 'Maida'
Apr 08,2014
0 people found
this helpful
It was my first time to arrive in London and find the property to move in. Given that I was not fully aware of anything related finding the flat in London, they kindly advise me of details and guide through whole process. I will definitely ...
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“Martin & Wright aren't like many other estate agents we have ......”

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Apr 08,2014
Minithumbup
By: 'Gemma'
Apr 08,2014
0 people found
this helpful
Martin & Wright aren't like many other estate agents we have dealt with before, we didn't feel pressured or stressed at all through out the process. They quickly learn exactly what your requirements are and found us our perfect flat within 24 hours! Highly recommended!...
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By: Chloe Martin
Apr 10, 2014
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I am so pleased to have helped you find your perfect home - Best of Luck Gemma ...

“serious, organized, attenttentive.This is great when you need to ......”

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Apr 08,2014
Minithumbup
By: 'Nahikari'
Apr 08,2014
0 people found
this helpful
serious, organized, attenttentive. This is great when you need to contact with your agent urgently, as what I expect from my agency is to be involved in everything that concerns my flat, landlord, ......
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“Jay was very helpful and kept in regular contact to ......”

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Apr 07,2014
Minithumbup
By: 'Jo'
Apr 07,2014
0 people found
this helpful
Jay was very helpful and kept in regular contact to try and find out our requirements for a flat. He was friendly and informative when showing us the flat. He managed to find us a flat quickly that suited everyone's requirements....
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“Very Happy with the service received from Jay Hayden, after ......”

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Apr 07,2014
Minithumbup
By: 'Karim'
Apr 07,2014
0 people found
this helpful
Very Happy with the service received from Jay Hayden, after looking for a property with various other agents and agencies, we were pleased to find Jay at Martin and Wright. Needing to find an apartment to rent in a very short period of time, he ...
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“Jay was very good at keeping in contact and finding ......”

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Apr 06,2014
Minithumbup
By: 'Brandy'
Apr 06,2014
0 people found
this helpful
Jay was very good at keeping in contact and finding somewhere to meet our requirements. He is very friendly and helpful....
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“Having spoken to a number of letting agents in the ......”

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Apr 04,2014
Minithumbup
By: 'dw'
Apr 04,2014
0 people found
this helpful
Having spoken to a number of letting agents in the West Hampstead area, jay was by far the most knowledgeable agent that I had dealings with. His detailed understanding of my specific requirements and budgetary requirements were excellent. Jay was exceptionally focussed in his search ...
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“I had the pleasure of liaising with Jay in the ......”

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Apr 04,2014
Minithumbup
By: 'DB'
Apr 04,2014
0 people found
this helpful
I had the pleasure of liaising with Jay in the past month regarding flat viewings. Since the beginning, Jay has proved himself to be extremely professional and helpful, understanding our needs and requirements during our flat hunt. He understood what we required from day 1 and ...
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“Chloe was excellent in showing me the properties and then ......”

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Apr 03,2014
Minithumbup
By: 'Sameer'
Apr 03,2014
0 people found
this helpful
Chloe was excellent in showing me the properties and then giving me the details of what is included in the property. I had some requests and she promptly followed them up with the Landlord. The transaction was smooth and as good as can be hoped ...
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By: Chloe Martin
Apr 10, 2014
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Thanks so much Sameer, you were a pleasure to deal with. ...

“Jay Hayden was really friendly and engaging when we visited ......”

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Apr 02,2014
Minithumbup
By: 'MargueriteP'
Apr 02,2014
0 people found
this helpful
Jay Hayden was really friendly and engaging when we visited properties- he had excellent local knowledge which was really useful in deciding to move to West Hampstead. He facilitated all the paperwork and was always available to assist with any issue. Jay was understanding and ...
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“I had a great experience!! Jay found me a great ......”

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Apr 02,2014
Minithumbup
By: 'Ana'
Apr 02,2014
0 people found
this helpful
I had a great experience!! Jay found me a great new place to live based on what I had told him I wanted - he was ON IT - called/emailed - and as soon as I had returned from LA he had a place ...
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“We have just signed a contract for a flat rental ......”

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Apr 02,2014
Minithumbup
By: 'DP'
Apr 02,2014
0 people found
this helpful
We have just signed a contract for a flat rental in West Hampstead. Jay Hayden has been absolutely wonderful from beginning to end. I've just moved to the UK and Jay has been very good at explaining the rental process, and helping us get through ...
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“Fast response, great support and help to get the accomadation ......”

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Mar 31,2014
Minithumbup
By: 'Bharat'
Mar 31,2014
0 people found
this helpful
Fast response, great support and help to get the accomadation quickly. Not required to have multiple followups and all documentation was ready on time....
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“efficient and responsive but no follow-up and I would have ......”

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Mar 28,2014
Minithumbup
By: 'Luc'
Mar 28,2014
0 people found
this helpful
efficient and responsive but no follow-up and I would have appreciated to do the inventory together, instead some keys were given to me but the shower was not working properly, problems with isolation as well....
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“We were provided with a decent service. Yolanda was very ......”

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Mar 28,2014
Minithumbup
By: 'Chiara'
Mar 28,2014
0 people found
this helpful
We were provided with a decent service. Yolanda was very patient and helpful. On the other side we did not find Gemma that patient and professional. When dealing with Jay he was very helpful and understanding. We are very happy with the flat they helped ...
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“From the moment I registered interest on the website, jay ......”

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Mar 28,2014
Minithumbup
By: 'Rebecca'
Mar 28,2014
0 people found
this helpful
From the moment I registered interest on the website, jay has been efficient, reliable easy to get hold of and very professional. He showed us properties that met our requirements completely, we were spoilt for choice! He has been really helpful in the process of ...
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“I dealt with Jay Hayden when looking for a flat ......”

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Mar 27,2014
Minithumbup
By: 'Anne-Laure'
Mar 27,2014
0 people found
this helpful
I dealt with Jay Hayden when looking for a flat in West Hampstead. He was very professional and understood extactly what I was looking for. He didn't waste my time and did not try to show me properties that do not suit my tastes or ...
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“To whom it may concern. I would like to wholly ......”

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Mar 26,2014
Minithumbup
By: 'Donna'
Mar 26,2014
0 people found
this helpful
To whom it may concern. I would like to wholly recommend Martin and wright as amazing agents. Jay and Peter have been a god send to me when , I have to say I've had difficulties with my property. They have been fair to both parties ...
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“Very good service and support through the whole renting process.......”

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Mar 24,2014
Minithumbup
By: 'Guillaume'
Mar 24,2014
0 people found
this helpful
Very good service and support through the whole renting process. Responsive and helpful whenever I had questions or concerns about the flat....
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“We had a terrible previous landlord who wouldn't carry out ......”

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Mar 24,2014
Minithumbup
By: 'Emily'
Mar 24,2014
0 people found
this helpful
We had a terrible previous landlord who wouldn't carry out essential maintenance work and then terminated our contract when we insisted. He subsequently threatened to give us a poor reference if we continued to ask for compensation for breaches in contract. We felt very vulnerable ...
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“Jay Hayden showed us around 4 flats in one night which ......”

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Mar 24,2014
Minithumbup
By: 'PM'
Mar 24,2014
0 people found
this helpful
Jay Hayden showed us around 4 flats in one night which met our criteria which resulted in us finding our ideal flat. Great attitude and would certainly recommend....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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