67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Oct 25,2013
Oct 25,2013
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Martin and Wright let us a studio, even we are a student and intern from abroad. They were patient in the negotiation about the payment methods and length of the contract. The studio looks like they presented it. I would strongly recommend this real estate ...
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Apr 11, 2014
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Was our pleasure Vincent - good luck with everything ...
Oct 25,2013
Oct 25,2013
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Yolanda was relentless in my search for the right property, she knew what I wanted and didn't want and got straight to the heart of finding me what I was looking for. Jay was helpful in getting me into my property in just two days ...
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Nov 28, 2013
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Thanks Lee for your kind review. Best of luck ...
Oct 25,2013
Oct 25,2013
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Yolanda showed us around the property and answered all our questions, She made us feel comfortable and was easy to talk to. She was very thorough with showing us around the property. Jay assisted us with filling in the paperwork and was very professional and ...
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Nov 28, 2013
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Thank you for you kind review Seeta - best of luck! ...
Oct 25,2013
Oct 25,2013
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They are friendly and give you a personal service. They sort any problems out quickly. Nothing is too much for them....
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Nov 28, 2013
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Thanks Fabia. Hope this is your 1st home of many together! ...
Oct 24,2013
Oct 24,2013
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Agents manner was really rushed, and sometimes a bit rude, think they could have been a bit friendlier towards myself and my guarantor....
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What agent could do to change your mind?
Been much more friendly and helped the situation by not rushing me and my flat mate or guarantor.Attached Filesnbsp;
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Oct 24,2013
Oct 24,2013
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When we first began looking at properties we must have seen roughly 7-8 within a week. As you know, looking for a property can be a very draining task. Draining like my crazy blood sucking vampire of an ex-girlfriend who stole all the money from ...
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Nov 28, 2013
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Thank you so much for your interesting and unique review. Definitely gave us all a giggle. It is so great to have fun applicants to deal with makes the job all the more worth while! Thanks again! ...
Oct 23,2013
Oct 23,2013
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I can only recommend going to Martin & Wright for any sort of property-related business in the NW area. Peter Martin, Jay Hayden and team are incredibly helpful, reply quickly and are easy to reach at all times. I particularly appreciated the "no-false-promises" approach with regard ...
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Nov 28, 2013
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Alex, thank you for a great review. We always try to give the best advice and guide our clients the right way. We'll look after your tenants upstairs! ...
Oct 19,2013
Oct 19,2013
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We were very happy with the service provided by Yolanda during our search for a flat. We were operating under severe time constraints and she made every effort to be helpful and find us an appropriate property. Both Jay and Yolanda were also very helpful ...
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Nov 28, 2013
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Thanks Dan, we always try to make the process as simple and as efficient as possible ...
Oct 16,2013
Oct 16,2013
1
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Looking for a place with them was easy and convenient. After finding the place the paper work and contract went through without a problem and when we first had an issue they were on the case immediately. Very helpful. Thank you...
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Nov 28, 2013
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Thank you, that's how looking for a property should be. Easy and painless, means I am doing my job correctly! Hope all is well in the flat! ...
Oct 15,2013
Oct 15,2013
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We found our experience of working with Jay and Yolanda, as well as their team at Martin and Wright exemplary from start to finish. We felt supported and well informed throughout the whole letting process. Jay and Yolanda both went above and beyond their remits ...
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Nov 28, 2013
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Joanna, thank you so much for your kind words. A great flat to make your home and introduce your new baby to as his/her 1st home!! :-D ...
Oct 14,2013
Oct 14,2013
1
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Excellent professional services!
Chloe really goes into detail re what you're looking for and only shows you the properties that fit your criteria.
Chloe also went out her way to help me negotiate and reduce the property within my budget while handled the situation in ...
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Nov 28, 2013
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Thanks Asi I am so pleased we got there in the end! It is a great property. ...
Oct 14,2013
Oct 14,2013
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I asked Martin and Wright to let my three bedroom flat in South Hampstead.
Despite the currently rather trying rental market, I was extremely impressed with the attitude, hard work and general approach of the company. Jay was very good and Yolanda, in particular, went ...
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Nov 28, 2013
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Dear Yousef & Kitty thank you so much for your kind review. It was a pleasure trying to find tenants for your beautiful home! Good luck with your new home ...
Oct 11,2013
Oct 11,2013
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We first contacted Yolanda who was very diligent on showing us properties. She was actually very good as the very first we saw we liked. However, she said that there was another which I was going to love. She was right, and that is the ...
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Nov 28, 2013
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Thank you for your kind review Maria. Hope everything is going well at the flat ...
Oct 11,2013
Oct 11,2013
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Jay and Yolanda were very helpful, even in disagreement they were professional and tried to be as helpful as they could. They were also very quick to respond and tried to give options. I believe they have also a strong team helping at different parts ...
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Nov 28, 2013
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Thank you for your kind review Carlos - enjoy your new home ...
Oct 11,2013
Oct 11,2013
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Been renting via Martin & Wright for over 6 uears and they have always been very professional and helpful. Can warmly recommend them....
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Oct 11,2013
Oct 11,2013
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Yolanda stood out amongst the other agents in West Hampstead for the thought that she had put into the properties she showed us, and the time and care she took over processing our offer and move-in. At every stage I was confident that Martin & Wright ...
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Nov 28, 2013
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Ben thank you for a great review and pleased to hear that Yolanda stood out! Best of luck ...
Oct 10,2013
Oct 10,2013
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Agents very quickly found us tenants with excellent references. They assisted us with buying furniture for the property by advising us on suitable items , arranging delivery and assembly of these items. They have supported us with everything we have needed to do!...
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Oct 09,2013
Oct 09,2013
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Open, direct and honest. Quick to respond to requests and happy to offer useful advice. Would definitely recommend to anyone looking in the area....
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Oct 09,2013
Oct 09,2013
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They were pleasant to deal with and helpful. They went out of their way to show us a property not on the itinerary which we ended up taking. Always responded quickly and efficiently to queries....
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Nov 28, 2013
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Thank you John. You were in the right place at the right time to take a brand new instruction that had just come on! ...
Oct 09,2013
Oct 09,2013
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Having been disappointed by the service provided by other local agents xxx other agent xxx we went to Martin & Wright on the recommendation of a friend for whom they had found a tenant. We were extremely pleased that we did. Jay is very friendly knowledgeable ...
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Nov 28, 2013
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Piers, thank you for a wonderful review and pleased to hear we impressed you over our competitors! It was a pleasure dealing with you and good luck with your new home ...
Oct 08,2013
Oct 08,2013
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This was our first experience of letting and we were slightly apprehensive. However we were guided through the whole process with calm efficiency by Jay. Nothing was too much trouble and everything was explained to us clearly and thoroughly. We continue to be looked after ...
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Nov 28, 2013
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Sue, Lesley, thank you for a lovely review. Nothing is of too much trouble and always our pleasure. I'm pleased we could be of service ...
Oct 05,2013
Oct 05,2013
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I am happy to deal with the MARTIN & WRIGHT property agency in the whole, but it is very important the first impression which we've had at the first meeting with SASHA FREEMAN . Even, talking on the phone before our meeting Sasha seemed like very understandable ...
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Oct 02,2013
Oct 02,2013
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The process from viewing to closing was very professional. Teething issues at the property have been handled and resolved by Martin & Wright in a proficient manner. Thanks in particular to Yolanda and Jay....
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Nov 28, 2013
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Dear Darryl & Lauren thank you for your review and best of luck in your 1st place together :-) ...
Oct 02,2013
Oct 02,2013
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Such a great experience finding a flat with Chloe! We were able to secure the flat on the first viewing and Chloe was extremely accommodating to any requests that we had. We are so excited to be in the new flat and thank you for ...
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Nov 28, 2013
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Your so welcome! I am so pleased I was able to help you find a great property! ...
Sep 30,2013
Sep 30,2013
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Great Agents. Made the home move super easy. Will definitely recommend and use again. After sales service was better than expected. Keep the good work up...
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Nov 28, 2013
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Thank you for your kind review and pleased we could be of service ...
Sep 27,2013
Sep 27,2013
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I used Martin & Wright for a recent lettings search and found all the team to be very pleasant and professional.
I was especially impressed with one of the letting negotiators, Yolanda, who took time to understand my requirements and kept me informed of properties that ...
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Nov 28, 2013
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Artis. a real pleasure dealing with you and we know you'll make wonderful tenant! ...
Sep 26,2013
Sep 26,2013
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Jay was very helpful at all times . I could ring him, text or email about an issue , problem or a general question and he would always get back to me at the nearest possible chance he could. I felt that he always went out of ...
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Nov 28, 2013
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Thank you for your kind review and pleased that I could help! ...
Sep 24,2013
Sep 24,2013
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I was very happy with the service Martin and Wright provided me. The customer service and professional approach from Yolanda, Jay and the team meant that I got just the property I was looking for....
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Nov 28, 2013
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Joe pleased we could help and you got a fantastic deal! Best of luck ...
Sep 23,2013
Sep 23,2013
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Overall we are having a good experience with Martin & Wright. Principally we have been talking with Jay and he has always tried to satisfy our needs at the best....
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Nov 28, 2013
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Thank you for your review Adriano, pleased I could help ...
Sep 23,2013
Sep 23,2013
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Very good availability to answer my requirements.
Despite Im international student and my English is not as good as I would like, they had patieny triying to understand me....
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Nov 28, 2013
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Thank you for your review, best of luck in the flat. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
