West Hampstead, London, NW6
4.7/5, 1002 reviews
99% recommended
50% sales valuation accuracy
50% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

Opening Hours
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £670,000 £670,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 8 1 8 0 8 2
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS
Latest Properties

No Properties

“New to leasing out a property Jay and his team ......”

Share on :
Oct 31,2014
Minithumbup
By: 'P'
Oct 31,2014
0 people found
this helpful
New to leasing out a property Jay and his team at Martin and Wright have patiently guided us through the process, helping find reliable tenants and sorting out all the legalities of getting them on board! Thanks for all you efforts, highly recommend them!...
read full review
Was this helpful? Yes

“I was looking for an independent letting agent after having "......”

Share on :
Oct 28,2014
Minithumbup
By: 'Jennie'
Oct 28,2014
0 people found
this helpful
I was looking for an independent letting agent after having "issues" over very many years with the multiples who really seem not to care. From my first telephone enquiry the service offered by Jay Hayden and his team was first class. My calls were returned, ...
read full review
Comment on agent fees
Very happy, for once felt excellent value for money!
Was this helpful? Yes

“Having been to countless viewings, my sister and I finally ......”

Share on :
Oct 23,2014
Minithumbup
By: 'Risha'
Oct 23,2014
0 people found
this helpful
Having been to countless viewings, my sister and I finally found the perfect flat for us through Martin&Wright. They managed to get us a good rate and up until the day we moved in, the whole process ran smoothly. Jay was very helpful, he ...
read full review
Was this helpful? Yes

“I have been looking for an appartment for a long ......”

Share on :
Oct 23,2014
Minithumbup
By: 'Stephanie'
Oct 23,2014
0 people found
this helpful
I have been looking for an appartment for a long time. I registered with all estate agencies in the area. What I liked about Jay Hayden is that he respected my requests and my time. I cannot say the same about the other agencies.. Therefore ...
read full review
Was this helpful? Yes

“As I was on my third week of flat hunting, ......”

Share on :
Oct 21,2014
Minithumbup
By: 'TG'
Oct 21,2014
0 people found
this helpful
As I was on my third week of flat hunting, and had only two weeks of my old tenancy left, I was on a tight spot. Thanks to Chloe, who promptly contacted me when the flat is back on the market, via telephone AND email, ...
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Your welcome it was a pleasure dealing with you. Best of luck in your new home! ...

“Brilliant company to go through. They really helped us with ......”

Share on :
Oct 21,2014
Minithumbup
By: 'Sarah'
Oct 21,2014
0 people found
this helpful
Brilliant company to go through. They really helped us with our property search and guided us through the letting process....
read full review
Was this helpful? Yes

“I received an email from Martin and Wright and this ......”

Share on :
Oct 21,2014
Minithumbup
By: 'Emily'
Oct 21,2014
0 people found
this helpful
I received an email from Martin and Wright and this is why I am leaving this comment, in order to highlight the excellent service that we recieved. Myself and my boyfriend were relocating to London, but were about to go travelling for a month and ...
read full review
Was this helpful? Yes

“Our agent Jay was helpful, friendly and always available when ......”

Share on :
Oct 21,2014
Minithumbup
By: 'v1234l'
Oct 21,2014
0 people found
this helpful
Our agent Jay was helpful, friendly and always available when we needed to contact him or discuss anything with him. We even put in and retracted an offer and he was very nice about it and continued to help us until we found somewhere else ...
read full review
Was this helpful? Yes

“Chloe and Jay were very responsive and addressed all our ......”

Share on :
Oct 20,2014
Minithumbup
By: 'Ashish'
Oct 20,2014
0 people found
this helpful
Chloe and Jay were very responsive and addressed all our questions in a prompt and effective manner. They were honest and always tried to be helpful....
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Thanks Ashish, Best of luck! ...

“I was very impressed with the professionalism shown by Jay ......”

Share on :
Sep 26,2014
Minithumbup
By: 'Imran'
Sep 26,2014
0 people found
this helpful
I was very impressed with the professionalism shown by Jay and the rest of the team. Jay was extremely helpful and went out of his way to not only help in the search for tenants, but assist me in any issues I had at the ...
read full review
Comment on agent fees
Fees were reasonable and good compared to other agents
Was this helpful? Yes

“I have used a number of agents in different areas ......”

Share on :
Sep 24,2014
Minithumbup
By: 'Gideon'
Sep 24,2014
0 people found
this helpful
I have used a number of agents in different areas over a the years. Martin and Wright have provided me with a service never experienced before, nothing is to much for them. They are always willing to go the extra mile to help the process. ...
read full review
Comment on agent fees
Very good value for money
Was this helpful? Yes

“I permanently moved to London couple of weeks ago and ......”

Share on :
Sep 23,2014
Minithumbup
By: 'Daniele'
Sep 23,2014
0 people found
this helpful
I permanently moved to London couple of weeks ago and dealt with Cloe' and Jay for identifying the best option for me, in term of budget, mandatory requirements and location that I had. They always replied promptly to me, plenty of details: I strongly recommend ...
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Thank you Daniele, Best of luck in your new home ...

“We have been dealing with Martin and Wright for the ......”

Share on :
Sep 22,2014
Minithumbup
By: 'Keeva'
Sep 22,2014
0 people found
this helpful
We have been dealing with Martin and Wright for the past year and have found them very helpful. Jay Hayden in particular has ensured everything has run smoothly...
read full review
Was this helpful? Yes

“Excellent service from Jay at Martin & Wright. We had been ......”

Share on :
Sep 16,2014
Minithumbup
By: 'Julian'
Sep 16,2014
0 people found
this helpful
Excellent service from Jay at Martin & Wright. We had been deliberating for some time as to whether to let our property and whom we would use as an agent. During this prolonged sales cycle Jay was always available for advice without being pushy. As a ...
read full review
Was this helpful? Yes

“We had been struggling to find a new property to ......”

Share on :
Aug 31,2014
Minithumbup
By: 'Smatt01'
Aug 31,2014
0 people found
this helpful
We had been struggling to find a new property to rent until we visited Martin and Wright . Within one day Martin and wright had found us the perfect property and Jay Hayden our agent could not have been more helpful. He helped us find the ...
read full review
Was this helpful? Yes

“My friend and I were looking to move flats and ......”

Share on :
Aug 29,2014
Minithumbup
By: 'Claire'
Aug 29,2014
0 people found
this helpful
My friend and I were looking to move flats and had a very tight deadline and quite specific requirements we were looking for. The first flat Jay showed us round ticked all the boxes apart from it was slightly out of our price range! Jay ...
read full review
Was this helpful? Yes

“We were very pleased with the search of the house ......”

Share on :
Aug 29,2014
Minithumbup
By: 'Alessandro'
Aug 29,2014
0 people found
this helpful
We were very pleased with the search of the house and the actual negotiation of the price and details. We were assisted in the whole process by Jay Hayden....
read full review
Was this helpful? Yes

“Martin & Wright were clear and quick with their communication throughout ......”

Share on :
Aug 29,2014
Minithumbup
By: 'Rupert'
Aug 29,2014
1 people found
this helpful
Martin & Wright were clear and quick with their communication throughout and were fair and above board at all stages of the process. They were pleasant to deal with and I would be very happy using them again....
read full review
Was this helpful? Yes

“Being new to London and the UK, Chloe and Jay ......”

Share on :
Aug 29,2014
Minithumbup
By: 'Jason'
Aug 29,2014
0 people found
this helpful
Being new to London and the UK, Chloe and Jay were very knowledgeable about the area and helpful in guiding us through the paperwork for our lease. I would definately use Chloe and Jay again the next time I am looking for a flat....
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Thank you very much. I hope you are very happy in your new home! ...

“Really helpful and efficient. Confirmed the agreement of our tenancy ......”

Share on :
Aug 29,2014
Minithumbup
By: 'Natalie'
Aug 29,2014
0 people found
this helpful
Really helpful and efficient. Confirmed the agreement of our tenancy within an hour of seeing the property. Helpful in letting my roommate view the property the day after and excellent in organising handover of keys and entrance to property. Friendly and approachable staff....
read full review
Was this helpful? Yes

“adam was excelent.always helpfull and looking to solve anything.......”

Share on :
Aug 28,2014
Minithumbup
By: 'antonio'
Aug 28,2014
1 people found
this helpful
adam was excelent. always helpfull and looking to solve anything. i had agents before but never had this level of commitment to the "client" (me) The whole team was good but Adam was something else....
read full review
Was this helpful? Yes
By: Adam Zaidman
Nov 11, 2014
View all comments (1)
Thanks Antonio, appreciate the comments - hope the flat is treating you well! ...

“My husband and I used your letting agency to find ......”

Share on :
Aug 28,2014
Minithumbdown
By: 'Christine'
Aug 28,2014
14 people found
this helpful
My husband and I used your letting agency to find a flat in West Hampstead. I don't think its possible to be more disappointed in the experience we had. First off, we felt Chloe was extremely pushy and essentially forced us to agree to put ...
read full review
What agent could do to change your mind?
The agent could have been more upfront about the flat and less pushy about getting us to agree to an offer and a subsequent deposit. We felt that we were also not given the standard 6 month out clause as all of the other tenancy agreements we have come across have been given. Also, they could not have been more unhelpful in advising us on the issue we are having with smoke in our flat. It is completely unacceptable that we are paying over ‚£1400 for a flat that fills with smoke.
Attached Filesnbsp;
Was this helpful? Yes
By: Christine Broadbent
Sep 10, 2014
View all comments (2)
Jay, Your response is confusing because the facts you list are simply not accurate. We did make an offer of 320 p/w, but this is the first we've ever heard of a counter offer for 330 p/w. That conversation must have happened in the background and we were not a part of it. Next thing we knew 325 p/w had been agreed and our card run. The very first time we ever laid eyes on the flat it was completely empty. There were no tenants living there, there were no belongings. And there was never a ...

“We found dealing with Martin & Wright to be a breath ......”

Share on :
Aug 26,2014
Minithumbup
By: 'Hazlett17'
Aug 26,2014
0 people found
this helpful
We found dealing with Martin & Wright to be a breath of fresh air compared to other London estate agents, as they cared about the individuals rather than just pushing through rentals and getting hold of the money. Jay Hayden was particularly helpful when we were ...
read full review
Was this helpful? Yes

“service was second to none!Everyone I dealt with had ......”

Share on :
Aug 25,2014
Minithumbup
By: 'J'
Aug 25,2014
0 people found
this helpful
service was second to none! Everyone I dealt with had expertise, professionalism and an excellent friendly manner but, I would especially mention Chloe Martin for her help as first point contact...
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Thanks so much. Best of luck. ...

“The service is good in overall. Efficient in response. However, ......”

Share on :
Aug 25,2014
Minithumbup
By: 'VA'
Aug 25,2014
0 people found
this helpful
The service is good in overall. Efficient in response. However, they should have noticed me the broadband status before hand so that I can start arranging installation earlier. Also, we couldn't get into the property in the first viewing because the agent got the wrong ...
read full review
Was this helpful? Yes

“Me and my flatmate dealt with Jay and he was ......”

Share on :
Aug 25,2014
Minithumbup
By: 'Jack'
Aug 25,2014
0 people found
this helpful
Me and my flatmate dealt with Jay and he was incredibly helpful. Not only did he show us a wide range of flats that were all suitable, but when we saw the flat we eventually moved into, he worked hard to ensure we were the ...
read full review
Was this helpful? Yes

“Martin & Wright have been very helpful since my flatmate and ......”

Share on :
Aug 24,2014
Minithumbup
By: 'Maria'
Aug 24,2014
0 people found
this helpful
Martin & Wright have been very helpful since my flatmate and I first looked round our rented property back in June. They explained things clearly and have been very quick at responding to emails and have provided us with very thorough information without us having to ...
read full review
Was this helpful? Yes

“Chloe & Jay were both very helpful through our moving process ......”

Share on :
Aug 24,2014
Minithumbup
By: 'Emma'
Aug 24,2014
0 people found
this helpful
Chloe & Jay were both very helpful through our moving process from start to finish. Kept in regular contact making sure they had done all they can....
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Your welcome Emma, best of luck! ...

“Definitely I would recommend this agency. The service was perfect, ......”

Share on :
Aug 24,2014
Minithumbup
By: 'Angela'
Aug 24,2014
0 people found
this helpful
Definitely I would recommend this agency. The service was perfect, very clear and honest. I would use this agency in future. The quality of the houses this agency has to rent/sale are very good....
read full review
Was this helpful? Yes

“We needed to rent a house for a short let ......”

Share on :
Aug 24,2014
Minithumbup
By: 'S'
Aug 24,2014
0 people found
this helpful
We needed to rent a house for a short let while our own home was being renovated. Chloe arranged this for us at very short notice and recommended a property we were not even aware of which turned out to be ideal for our needs ...
read full review
Was this helpful? Yes
By: Chloe Martin
Oct 24, 2014
View all comments (1)
Glad I was of help! Best of Luck! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail info@martinandwright.co.uk which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT


As Seen On

Find the Best Agent to
Sell or Rent Your Home