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    Alan Unknown
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Allen & Harris

12 College Court Regent Circus Swindon
Wiltshire
SN1 1PZ

01793 615105
Mar 29,2017
Minithumbdown
Alan Unknown
By:
Mar 29,2017
0 people found
this helpful
The customer service is appalling. The pre-arranged survey was also appalling, as they did not bother to turn up and when I telephoned them, they told me a different date on the phone to the one they booked and sent a text confirmation on. They also told me that the tenant telephoned them to cancel it, yet I am the owner selling the house and I had arranged the survey with them. Plus, there were two properties and I do not know why they cancelled the meeting on both on the saying of one of th...
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Comment on agent fees
They are not worth their commission, as they would probably have lost me a buyer if they had arranged a viewing of the property with the buyer and not bothered to turn up.
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Oct 31,2012
Minithumbdown
By:
Oct 31,2012
0 people found
this helpful
Having used - and been disppointed with - Allen & Harris when I had rented with their Oxford branch a few years back, I had promised myself never to do business with them again. However, I found a property that was perfect for me being let through them, so I thought Id give them a second chance, Big mistake. Same as the first time round they never answer their phone, dont call back when asked, and dont give any clear information when you are finally able to speak to someone. Made up costs ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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