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Properties for Sale
Properties to Rent

Feb 22,2018
Minithumbup
Rory Sloan
By: 'Ms L'
Feb 22,2018
0 people found
this helpful
The team in Allen & Harris Frome worked tirelessly to help with my sale and assist with my onward purchase. Rory was particularly helpful and gave me all the advice and guidance I would want in an estate agent. I would have absolutely no hesitation in recommending Rory and his team....
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Was this helpful? Yes
Feb 19,2018
Minithumbup
Kate Shipp
By: 'RGW'
Feb 19,2018
0 people found
this helpful
We have been working with Kate for a number of years now and she has just found us our fourth tenant within a week of our previous tenant giving notice. She understands and knows our requirements for a suitable tenant. As we are out of the country a lot we have faith in Kate's selection and she always comes up trumps!...
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Comment on agent fees
Average.
Was this helpful? Yes
Feb 16,2018
Minithumbup
Kate Shipp
By: 'Sarah'
Feb 16,2018
0 people found
this helpful
Excellent customer service from Kate Shipp with attention to detail and client care that is exemplary , very many thanks for your support over the years Sarah...
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Was this helpful? Yes
Feb 13,2018
Minithumbdown
Brendan Stock
Jerome Bonner
By: 'MarkS'
Feb 13,2018
0 people found
this helpful
I sold my house with Allen and Harris. My initial experience was good, they seemed to know the market and be very confident in selling it. The process of getting the property listed and selling it went well but I found with everyone I dealt with at Allen and Harris, they were very helpful....until you have paid your money! I had a promotion to get some money back (several hundred pounds) because I had previously tried using an online agent. The months of hassle and chasing I had to undergo was a...
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Comment on agent fees
I negotiate the fees down and got a relatively good deal (financially, if not in terms of service!)
Was this helpful? Yes
Feb 09,2018
Minithumbup
Glenn Hawthorne
By: 'Colin'
Feb 09,2018
0 people found
this helpful
I have been dealing with Glenn Hawthorne for 5 years he handles my flat in an exceptional efficient and professional manner. His attention to detail is to a very high standard along with his communication skills. Would highly recommended any potential landlord speak to Glenn first and compare the difference with similar operators....
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Comment on agent fees
Very Competitive
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Adrian Dingle'
Feb 09,2018
0 people found
this helpful
The enthusiastic team at Allen & Harris have marketed 4 of my letting properties in the last year. The properties have been well photographed and supported with a good narrative. They have quickly been marketed and the results have been very pleasing. There have normally been viewings within a week and the agreed target rent has always been met. I have received good feedback and been able to deal with any of the team, if the particular lead is away from their desk. Great service....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Howard Cheetham'
Feb 09,2018
0 people found
this helpful
Juliette, Natalie, Glenn and the rest of the team do a first class job in managing the letting of my flat in Bath. All administration and paperwork is precise and on time. All flat inspections are complete and any potential problems are flagged up. Any problems or queries I have are dealt with efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
Kate Shipp
By: 'Peter and Penny D-S'
Feb 07,2018
0 people found
this helpful
Kate Shipp has been responsible for both the purchase and renovation of our house in Wallington Way and has given exceptional service. Nothing has been too much trouble. In this she has been supported by all members in the office with whom we have been in contact who have always been professional, helpful and polite....
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Comment on agent fees
Very happy with fees which have been extremely reasonable.
Was this helpful? Yes
Feb 01,2018
Minithumbup
Kate Shipp
By: 'Carol Symon'
Feb 01,2018
0 people found
this helpful
Kate continues to offer exceptional service. Her extensive knowledge of the lettings business means I can totally trust her view of rent levels, work necessary and most of all.... her choice of tenants. Where I've had problems at properties she has been unfailingly supportive and never shies away from dealing with difficult situations. Thank you Kate and all at the Frome office - a very friendly and effective team....
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'Mel'
Feb 01,2018
0 people found
this helpful
Great to deal with!! Kate and her lettings team are A+ will recommend to anyone very helpful many thanks x...
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Was this helpful? Yes
Jan 27,2018
Minithumbup
Rachel
By: 'Natalie'
Jan 27,2018
0 people found
this helpful
Rachel Harris was my property co-ordinater whilst I was a tenant with Allen & Harris. I had huge problems with getting my deposit released after the end of my tenancy due to the landlord ignoring all contact from the agency. Rachel was persistent in helping me solve this; repeatedly trying to make contact with the landlord several times a week & going beyond to get the deposit back to me as soon as possible. Excellent customer service....
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Was this helpful? Yes
Jan 25,2018
Minithumbup
By: 'Alex'
Jan 25,2018
0 people found
this helpful
Fantastic from start to finish! I used Allen & Harris for the sale of my property and they found a buyer within a week of my house going online. They kept me updated on my sale throughout the process and were such a friendly team. I would definitely recommend them!...
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Comment on agent fees
Although their fee was not the lowest, it was definitely worth paying as they negotiated more money for me than I expected to get.
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Tim'
Jan 24,2018
1 people found
this helpful
Received a fantastic service when selling my property from start to finish. I would thoroughly recommend using Frome sales team. Very friendly and knowledgeable of the local property market....
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Comment on agent fees
They offer good value for money, received an offer far higher than two agents suggested.
Was this helpful? Yes
Jan 03,2018
Minithumbdown
By: 'You know who i am'
Jan 03,2018
11 people found
this helpful
Where do i begin, they shouldn't be called Allen & Harris, it should be Dick Turpin, they're only interested in "stealing" your money. When i first decided to put my property up for sale, i mistakenly chose this estate agent, firstly, i wanted photos taken of my property, i work Mon-Fri, 8am-5pm but the photographer couldn't come out on the times i specified so i had to take my own & send them through to Dick Turpin sorry, Allen & Harris. They then put them ...
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Comment on agent fees
Terrible, they're only after your money, like i said, just call them Dick Turpin
Was this helpful? Yes
Nov 30,2017
Minithumbdown
By: 'Yasmin'
Nov 30,2017
2 people found
this helpful
Sadly I can't give a '0' star for this. What an absolute shambles of a company. No communication, false promises. All they care about is money. As a landlord we put our trust into them to manage our property and they were nothing but a huge let down. Staff changed every week, no one gets back to you. procedures weren't followed correctly so our property was damaged and filthy. This resulted in lots of money being spent to sort it. Oh and they hand out the wrong keys, so I end...
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Comment on agent fees
Don't do anything for the money you pay them
Was this helpful? Yes
Nov 16,2017
Minithumbdown
By: 'Eadie Spaniel'
Nov 16,2017
2 people found
this helpful
DO NOT USE THIS ESTATE AGENTS - as a landlord I foolishly thought that using an agent would provide a certain amount of support and security - I couldn't have been more mistaken. The service I received from A & H was shockingly poor and resulted in costs to me of thousands of pounds. To add insult to injury, they then dipped into the tenants deposit in order to help themsleves to disputed fees. My strongest recommendation is that you should choose another agent - any other agent would b...
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Comment on agent fees
They didnรขโ‚ฌโ„ขt provide any service worth paying for - it I had posted an add in the local paper I would have made a much better choice.
Was this helpful? Yes
Nov 01,2017
Minithumbdown
Jackie
By: 'Nawaz'
Nov 01,2017
5 people found
this helpful
I seen a property through Zoopla for sale a few days ago, I Emailed allen & harris through zoopla asking for a home report sent out to myself and a property viewing , I get no answer. Then I personally phone the office and speak to Jackie , give her my details and still get no home report sent out to me. I phoned again spoke to someone else in the office, She told me the home report would be sent out to me , and it hasn't . so I phone for the 3rd time I get through to Jackie and explain...
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Michael charles
By: 'Jayco89411'
Oct 30,2017
0 people found
this helpful
Had mixed experiences so far but recently Michael charles in the Cardiff lettings support centre (sequence) was pleasantly proactive and professional when dealing with a renewals error on their part. He did z great job and I hope that the others in the team aspire to be as helpful as he is....
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Comment on agent fees
Not impressed with the fees but everywhere charges so us renters never win anyway
Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Richard Leoric lewis'
Oct 27,2017
1 people found
this helpful
I would just like to say a massive thank you to Allen and Harris for handling my transactions with such professionalism - especially Glenn Hawthorne who I'd like to single out in this instance for his incredible management and communication. He has made this whole experience clear and enjoyable - never was I unsure or had unanswered questions. He is a warm and welcoming individual who knew exactly what to say or how to help. I really hope I deal with this level of professionalism in the f...
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Comment on agent fees
Great
Was this helpful? Yes
Oct 21,2017
Minithumbdown
By: 'Vendor'
Oct 21,2017
3 people found
this helpful
Awful, dishonest and purely interested in achieving their own targets. They will say anything to get to sign the contract and I was also mislead and mis-sold additional extras which I did not need and was asked to pay upfront for them in my own home. Then once you've signed they do not contact you with any regular updates and do not return any calls. Communication is terrible. Overall I experienced from them a lack of integrity and transparency. I would not recommend this estate agency at ...
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Comment on agent fees
Very high fees. Over 1.4%! The worst thing is that they conceal the total costs by splitting fees and it was not made clear or transparent.
Was this helpful? Yes
Oct 15,2017
Minithumbdown
Sam trueman
By: 'Jonathan'
Oct 15,2017
2 people found
this helpful
Rented for 9 months and all was fine (if you take no contact at all as fine), but no guidance given about the world of renting, and this was our first rental. Have now tried to get my deposit back for over two months and despite repeated e-mails, requests and promises, nothing has been received. Am having to take time off work to go and sit in their offices until it is done. Would never deal with these charlatans again...
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Was this helpful? Yes
Oct 09,2017
Minithumbup
By: 'Teresa & Simon'
Oct 09,2017
1 people found
this helpful
All staff helped efficiently, from Mortgage Staff, Danielle White to Negotiators. We were kept in the loop regularly and all went smoothly on day of completion. Thanks to a great service....
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Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'No issues'
Sep 04,2017
0 people found
this helpful
As a Landlord I found them very professional and a great help, they found me a tenant very quickly and always kept lines of communication open and where on hand to answer any questions. We let my property in 3 days of being on the market....
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Comment on agent fees
Standard for Bath
Was this helpful? Yes
Aug 30,2017
Minithumbdown
Jordan Gibbs
By: 'Melhonar'
Aug 30,2017
3 people found
this helpful
This agency is the worst one you could come across and I would highly recommend to avoid it at all costs. I have been renting one of their properties in Oxford for a year and since the first day we had so many issues and problems that made me never want to deal with estate agents again. The flat was handed over with storage cupboards full of rubbish and old food which got the flat infested with flies, a broken mailbox lock which prevented us from reaching our mail, damaged smoke alarms, broken ...
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Comment on agent fees
Exorbitant fees and very unfair. We have asked to surrender our tenancy, and we vacated the property two weeks earlier that our contract termination date. We found the new tenants through Spareroom and they moved in the property two days later. They asked us to pay an early termination fee of 354 pounds (with VAT) for these two weeks and for the fact that we did their job again finding tenants, the agent not even attending the viewing.
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'JR'
Aug 08,2017
3 people found
this helpful
Terrible!! As a landlord I relied upon Allen and Harris to manage the property appropriately. The property (second floor flat) was refurbished before letting and the first tenants appeared fine. However I received regular reports that the property was 'OK' and there were no major problems. I was friendly with the neighbours and they informed me that water was leaking through their ceiling and they could smell damp. After being reassured that the property was fine I went to have a look for myse...
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Comment on agent fees
Bad considering they evidently do not do the job thoroughly.
Was this helpful? Yes
Aug 04,2017
Minithumbdown
By: 'stiggy'
Aug 04,2017
1 people found
this helpful
Avoid, Avoid, Avoid Since collecting my keys to a rented house I have been left so disappointed and really hacked off. Their property management company is VEM who are just as inadequate as Allen and Harris - they must be on a bonus to not spend the landlords money on issues that need fixing. The day after I picked up the keys (nearly 3 weeks ago) I reported a problem with the washing machine, I have been through - we'll get someone out to look, you may need a new machine, we can't do anything u...
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Comment on agent fees
Outrageous As there would only be 1 type of check to do as I paid 6 months in advance I still had to pay £450 for a £30 search - daylight robbery
Was this helpful? Yes
Aug 03,2017
Minithumbup
Dave Wrigley
By: 'Hargy'
Aug 03,2017
2 people found
this helpful
Right from the outset, it was clear that Dave Wrigley had an accurate idea of our property's value, as well as how best to market it. His valuation was higher than other agents had quoted but was in line with what we believed its worth and Dave was honest enough to say that if he felt we were wrongly assessing it, then he would tell us. Before the details were completed, Dave had three persons lined up for viewings and all three were complimentary and felt the price was correct. Dave accompanie...
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Comment on agent fees
Agent's fees were more than acceptable to us and after all Dave's efforts, we feel we had excellent value.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Helen Nash and Sequence
By: 'Miss Z'
Aug 02,2017
0 people found
this helpful
I Left an email for Helen, to state that my rented property's boiler had malfunctioned within the same day I had a very nice plumber arrive who quickly identified the issue and had it working again and thoroughly checked it to make sure the issue was fixed. Very pleased with the service I received...
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 26,2017
Minithumbup
Lucy heaven
By: 'Max Benjamin'
Jul 26,2017
0 people found
this helpful
Eve has been polite, attentive and professional in all our interactions. She has offered advice where appropriate and has a displayed knowledgeable competence in undertaking various cyclical tasks. Eve is an excellent representative of the organisation....
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Comment on agent fees
Fees as agreed
Was this helpful? Yes
Jul 25,2017
Minithumbup
Lucy heaven
By: 'Preeti Jaiswal'
Jul 25,2017
0 people found
this helpful
Lucy has been very supportive and helpful throughout my tenancy. She has responded to all my queries with my patience and tried to help me in all possible way...
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Was this helpful? Yes



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54-55 Market Square, Witney OX28 6AF
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Office 14
1 Balustrade, Bath BA1 6QA
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Office 15
5 The Bridge, Frome BA11 1AR
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Office 17
17 High Street, Calne SN11 0BS
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Office 18
37 Market Place, Chippenham SN15 3HT
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Office 19
28 High Street, Corsham SN13 0HB
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Office 2
41 North Road, Bristol BS34 8PB
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Office 20
4 Northgate Street, Devizes SN10 1JL
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Office 21
40A High Street, Highworth SN6 7AQ
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Office 23
1-2 College Court Regent Circus, Swindon SN1 1PZ
(12)
Office 24
15A Warminster Road, Westbury BA13 3PD
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Office 25
139 High Street, Wootton Bassett SN4 7AY
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Office 3
1 Bath Road, Cheltenham GL53 7HG
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Office 5
1 High Street, Abingdon OX14 5BD
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Office 6
135 Broadway, Didcot OX11 8RQ
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Office 7
129-131 London Road, Oxford OX3 9HZ
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Office 8
8 Oxford Road, Kidlington OX5 1AA
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Office 9
82 Rose Hill, Oxford OX4 4HX
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office-26
209 Cathedral Road Pontcanna, Cardiff CF11 9PN
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183 Kilmarnock Road Shawlands, Glasgow G41 3JE
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office-29
240 Stonelaw Road Burnside, Glasgow G73 3SA
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9 The Bridge, Frome BA11 1AR
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84 Albany Road , Cardiff CF24 3RS
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94 Ermin Street, Stratton St Margaret, Swindon SN3 4NQ
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15 Sadler Street, Wells BA5 2RR
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