Allen & Harris
2.6/5, 154 reviews
40% recommended
58% sales valuation accuracy
63% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 58% 63% £90,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
24 12 11 32 17 8 6 4 4 36
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I used Allen and Harris, Frome recently for m......”

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Feb 19,2020
Minithumbdown
By: 'A lowrie'
Feb 19,2020
3 people found
this helpful
I used Allen and Harris, Frome recently for my house move and the Manager left my front door wide open, luckily enough someone came home 10 mins after the viewing. Poor!...
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By: Si
Mar 20, 2020
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Disgraceful behaviour. Currently living in a house which i am renting off my friend, was told initially that we would be called a couple of days in advance to a viewing. Happend twice. The rest have been impromtu, booked without permission, and even during the covid-19 pandemic when i could possibly be self-isolating they are holding viewings without any permission or prior knowledge on our part. Complete invasion of privacy and coming back frim work to a house thats clearly been tampered with k ...

“Glenn, Juliette and the team have done an ama......”

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Feb 12,2020
Minithumbup
By: 'Jillian Harper'
Feb 12,2020
0 people found
this helpful
Glenn, Juliette and the team have done an amazing job, both managing and letting our flat in Bath for more than a decade. They have been dealing with all aspects of the rental and all maintenance as, and when, required. A pleasure to deal with ...
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“I'm ver happy with their services. Very knowl......”

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Oct 25,2019
Minithumbup
By: 'Dr Buick Ghorbani'
Oct 25,2019
0 people found
this helpful
I'm ver happy with their services. Very knowledgeable, accurate and honest. It's over 10 years that Lisa is providing agency services to me. She is perfect and fantastic....
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“Concerning: Eve ParsonsI have found Eve mos......”

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Sep 20,2019
Minithumbup
By: 'Joseph Morgan'
Sep 20,2019
1 people found
this helpful
Concerning: Eve Parsons I have found Eve most helpful and efficient in maintaining my property , keeping me in touch with Tenant Requests and generally managing lets. She also is most helpful with finding new tenants, and arranging for various reviews required by law etc Burglar ...
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“I would highly recommend Ben and James at the......”

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Sep 17,2019
Minithumbup
By: 'Lisa Miles'
Sep 17,2019
0 people found
this helpful
I would highly recommend Ben and James at the Talbot Green branch following their help with renting out our property. Very efficient & professional service and they found suitable tenants quickly. Also good at keeping me updated throughout the process. Very happy!...
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“Highly recommended!...”

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Sep 06,2019
Minithumbup
By: 'Kristy Smith'
Sep 06,2019
0 people found
this helpful
Wonderful service! Melisa and Sarah were nothing short of amazing. They continually went over and above to help us, and Melisa secured a buyer for our property within 3 weeks! I wouldn't hesitate to recommend them!...
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“I started using this company solely because I think it is a useful mechanism for commenting....”

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Sep 05,2019
Minithumbup
By: 'Barrie Darby'
Sep 05,2019
0 people found
this helpful
I started using this company solely because I had had dealings with Amy Garrod previously. Fortunately her colleagues who I have recently got to know have also proved to be helpful. As a company they do seem to enjoy an over abundance of red tape ...
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“I've contacted Allen & Harris in Talbot Green......”

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Sep 05,2019
Minithumbup
By: 'Debra Warren'
Sep 05,2019
0 people found
this helpful
I've contacted Allen & Harris in Talbot Green to come and valuate my property by email and text as I'm profoundly deaf. They were excellent and very professional. They arrange to get someone to value my property. This lovely lady named Melissa James came to valuation ...
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“Do not use this estate agents! If I could giv......”

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Sep 04,2019
Minithumbdown
By: 'Emma'
Sep 04,2019
1 people found
this helpful
Do not use this estate agents! If I could give the company a zero star, I would. I'm not one to right reviews, but my whole experience with this agency has been nothing but horrific. Such as having to wait 3 months for my blind to ...
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“Myself and partner have recently moved into o......”

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Aug 18,2019
Minithumbup
By: 'Alex Taylor'
Aug 18,2019
0 people found
this helpful
Myself and partner have recently moved into our property in which we are letting through Allen & Harris Roath branch. Our experience has been smooth and stress free. Sarah and Harry were fantastic! Would highly recommend....
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“Allen and Harris are always very professional......”

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Jul 20,2019
Minithumbup
By: 'Kevin Austin'
Jul 20,2019
0 people found
this helpful
Allen and Harris are always very professional and able to help with problems that may arise no matter how large or small and always easy to talk too....
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“Allen and Harris are the worst Estate Agents ......”

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Jul 02,2019
Minithumbdown
By: 'Dr. Raymond Manning'
Jul 02,2019
1 people found
this helpful
Allen and Harris are the worst Estate Agents I've encountered in over 40 years ! We wish to rent a flat or small house in Cardiff and contacted Allen and Harris. We booked a viewing of a suitable flat on the morning of Saturday, 29th June, 2019. We ...
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“I have recently sold my property through Alle......”

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Jun 26,2019
Minithumbup
By: 'Nicola Hetherington'
Jun 26,2019
0 people found
this helpful
I have recently sold my property through Allen & Harris Bishopbriggs. Having had bad experiences with other agents the team at Allen & Harris are amazing. From valuation through to sale they kept me well informed and negotiated the best price for my home. I wouldn’t ...
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“Great Service!...”

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Jun 03,2019
Minithumbup
By: 'Karen'
Jun 03,2019
0 people found
this helpful
We have been looking for a new home and were fortunate to contact Allen and Harris Didcot. Both Jessica and the lady in the office who answered the phone were professional and helpful at all times, even when we got lost! Jessica really listened to ...
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Comment on agent fees
Standard
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“Tenants beware!...”

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May 20,2019
Minithumbdown
By: 'JC'
May 20,2019
0 people found
this helpful
When I first approached Allen & Harris 2 years ago to arrange a viewing, I cannot fault anything. Professional and good communication and eventually landed a house through them. After that, things went downhill. Day after paying a large amount of money for deposit and month in ...
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Comment on agent fees
Ok on the whole other than asking for more money for a service not provided.
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“Finding mortgage...”

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Apr 18,2019
Minithumbup
By: 'Danielle'
Apr 18,2019
0 people found
this helpful
Ciaran rees the mortgage adviser found us the best deal and saved us loads of money.highly recommended and will be using them again when our mortgage needs reviewing.they also sold our house with first viewing...
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Comment on agent fees
Very reasonable
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“Lydalls road...”

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Apr 12,2019
Minithumbup
By: 'Andy'
Apr 12,2019
0 people found
this helpful
It's the second time I've used Allen & Harris. Professional & motivated on both occasions, the team keep you updated at all times. Jessica & Emma sold my property in 10 days!...
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Comment on agent fees
Very reasonable selling fees
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“House Purchae...”

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Apr 11,2019
Minithumbup
By: 'Dean P'
Apr 11,2019
0 people found
this helpful
The customer service and clarity of requirements and process made me at ease and gave me confidence that these were good people to deal with. The use of the online portal to manage the sale including documentation, timelines and to do lists was very good ...
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Comment on agent fees
Fees as standard I think, I didn't find them an issue
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“Outstanding service...”

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Apr 04,2019
Minithumbup
By: 'Fred'
Apr 04,2019
0 people found
this helpful
I am so pleased with the outstanding service provided by Gemma Johnson. I usually don't take the time to write reviews but she went above and beyond for all of our requests to give a very honest property valuations which we plan to sell in ...
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“Data miss-use and terrible service...”

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Feb 06,2019
Minithumbdown
By: 'Charlie'
Feb 06,2019
0 people found
this helpful
Overall it wasn't a good service. The agents are polite and friendly however the are uninformed, unorganised, slow and poorly trained. We constantly had to chase answers to questions, that ultimately were the wrong answers anyway. Measurements were totally wrong and could have cost us ...
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Comment on agent fees
I would like my agency fee back as they have miss used my data.
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“Highly recommended...”

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Jan 25,2019
Minithumbup
By: 'Robinette'
Jan 25,2019
1 people found
this helpful
I have recently exchanged on a property and have nothing but good things to say about the staff I dealt with. Jemma was extremely helpful throughout the negotiating process, while the sales progression service provided by Lynn was exceptional. Had it not been for her, ...
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Comment on agent fees
N/A
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“Brilliant...”

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Jan 08,2019
Minithumbup
By: 'Ros'
Jan 08,2019
1 people found
this helpful
Nothing to much trouble ,helped me in all aspects of selling a property.They were very polite, curtious ,answered all questions with no hesitation. Returned calls promptly....
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Comment on agent fees
Fair.
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“Extremely Poor...”

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Dec 10,2018
Minithumbdown
By: 'u02dlj5'
Dec 10,2018
0 people found
this helpful
Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent. There are better agents in Cardiff....
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Comment on agent fees
Very expensive. They should probably use the money to train their staff on how be professional.
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“Friendly, efficient staff with good knowledge and experience...”

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Dec 06,2018
Minithumbup
By: 'Debbie'
Dec 06,2018
0 people found
this helpful
When I used this office the staff were helpful and friendly with good knowledge of what I wanted at the time. Experienced in the housing market and eager to help at any time, keeping me informed at all times....
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Comment on agent fees
Very reasonable competitive fees and all explained in detail for me so there were no surprises when my house was sold.
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“excellent service...”

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Dec 04,2018
Minithumbup
By: 'Neil'
Dec 04,2018
0 people found
this helpful
I have used Allen Harris over the last 10 years as property developer and landlord. They have always given me an excellent personal and professional service in the purchase and selling of my properties which saves me the trouble of looking for other agents. Thanks again...
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Comment on agent fees
Fees competitively priced
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“Sale of property...”

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Dec 04,2018
Minithumbup
By: 'Sandra & Duncan McGill'
Dec 04,2018
0 people found
this helpful
Lynn and her team at the Bishopbriggs office provided excellent customer service when we were selling a property in our portfolio. From start to finish nothing was too much trouble. Our property was sold within a week of the for sale sign going up. The ...
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Comment on agent fees
Fees were very competitive with the market
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“Bath Landlord...”

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Nov 15,2018
Minithumbup
By: 'Adrian D'
Nov 15,2018
0 people found
this helpful
I have had the pleasure of working with the lettings team at Allen & Harris on half a dozen occasions over the last 3 years. . I usually work with Scarlett or Kirsty, but have found the whole team extremely helpful. The service they provide is to find ...
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Comment on agent fees
Extremely competitive, but the results, early and effective lets, are more important than empty properties being let at a lower rate. Notwithstanding that, the rates Allen & Harris charge are particularly keen.
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“excellent...”

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Nov 14,2018
Minithumbup
By: 'Deniz'
Nov 14,2018
0 people found
this helpful
After we decided to rent the flat, they corresponded with us prompty, and organised manner. When we went to pick up the keys we were given the tenants' folder. It was very clear and organised. There was no question to ask as every detail was ...
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“Beware...”

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Oct 30,2018
Minithumbdown
By: 'J.Gray'
Oct 30,2018
0 people found
this helpful
I'm a landlord of a rental property. Allen & Harris are part of Sequence homes, which is supposed to care of maintenance and deposit claims. I have found that neither was done to my satisfaction, despite a 12.5% share of the rent plus fees etc. I have ...
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Comment on agent fees
12.5% plus fees, plus extras, be aware!
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“Not helpful - stay clear...”

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Oct 19,2018
Minithumbdown
By: 'ND'
Oct 19,2018
2 people found
this helpful
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many ...
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Comment on agent fees
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Allen & Harris

Individual Branch Awards

Frome, BA11

Bath, BA1


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