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Allen & Harris



Properties for Sale
Properties to Rent

“Data miss-use and terrible service...”

Feb 06,2019
Minithumbdown
By: 'Charlie'
Feb 06,2019
0 people found
this helpful
Overall it wasn't a good service. The agents are polite and friendly however the are uninformed, unorganised, slow and poorly trained. We constantly had to chase answers to questions, that ultimately were the wrong answers anyway. Measurements were totally wrong and could have cost us ...
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Comment on agent fees
I would like my agency fee back as they have miss used my data.
Was this helpful? Yes

“Highly recommended...”

Jan 25,2019
Minithumbup
By: 'Robinette'
Jan 25,2019
1 people found
this helpful
I have recently exchanged on a property and have nothing but good things to say about the staff I dealt with. Jemma was extremely helpful throughout the negotiating process, while the sales progression service provided by Lynn was exceptional. Had it not been for her, ...
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Comment on agent fees
N/A
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“Brilliant...”

Jan 08,2019
Minithumbup
By: 'Ros'
Jan 08,2019
1 people found
this helpful
Nothing to much trouble ,helped me in all aspects of selling a property.They were very polite, curtious ,answered all questions with no hesitation. Returned calls promptly....
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Comment on agent fees
Fair.
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“Extremely Poor...”

Dec 10,2018
Minithumbdown
By: 'u02dlj5'
Dec 10,2018
0 people found
this helpful
Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent. There are better agents in Cardiff....
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Comment on agent fees
Very expensive. They should probably use the money to train their staff on how be professional.
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“Friendly, efficient staff with good knowledge and experience...”

Dec 06,2018
Minithumbup
By: 'Debbie'
Dec 06,2018
0 people found
this helpful
When I used this office the staff were helpful and friendly with good knowledge of what I wanted at the time. Experienced in the housing market and eager to help at any time, keeping me informed at all times....
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Comment on agent fees
Very reasonable competitive fees and all explained in detail for me so there were no surprises when my house was sold.
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“excellent service...”

Dec 04,2018
Minithumbup
By: 'Neil'
Dec 04,2018
0 people found
this helpful
I have used Allen Harris over the last 10 years as property developer and landlord. They have always given me an excellent personal and professional service in the purchase and selling of my properties which saves me the trouble of looking for other agents. Thanks again...
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Comment on agent fees
Fees competitively priced
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“Sale of property...”

Dec 04,2018
Minithumbup
By: 'Sandra & Duncan McGill'
Dec 04,2018
0 people found
this helpful
Lynn and her team at the Bishopbriggs office provided excellent customer service when we were selling a property in our portfolio. From start to finish nothing was too much trouble. Our property was sold within a week of the for sale sign going up. The ...
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Comment on agent fees
Fees were very competitive with the market
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“Bath Landlord...”

Nov 15,2018
Minithumbup
By: 'Adrian D'
Nov 15,2018
0 people found
this helpful
I have had the pleasure of working with the lettings team at Allen & Harris on half a dozen occasions over the last 3 years. . I usually work with Scarlett or Kirsty, but have found the whole team extremely helpful. The service they provide is to find ...
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Comment on agent fees
Extremely competitive, but the results, early and effective lets, are more important than empty properties being let at a lower rate. Notwithstanding that, the rates Allen & Harris charge are particularly keen.
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“excellent...”

Nov 14,2018
Minithumbup
By: 'Deniz'
Nov 14,2018
0 people found
this helpful
After we decided to rent the flat, they corresponded with us prompty, and organised manner. When we went to pick up the keys we were given the tenants' folder. It was very clear and organised. There was no question to ask as every detail was ...
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“Beware...”

Oct 30,2018
Minithumbdown
By: 'J.Gray'
Oct 30,2018
0 people found
this helpful
I'm a landlord of a rental property. Allen & Harris are part of Sequence homes, which is supposed to care of maintenance and deposit claims. I have found that neither was done to my satisfaction, despite a 12.5% share of the rent plus fees etc. I have ...
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Comment on agent fees
12.5% plus fees, plus extras, be aware!
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“Not helpful - stay clear...”

Oct 19,2018
Minithumbdown
By: 'ND'
Oct 19,2018
1 people found
this helpful
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many ...
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Comment on agent fees
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
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“Amazing!...”

Oct 12,2018
Minithumbup
By: 'Clarey'
Oct 12,2018
0 people found
this helpful
Just wanted to say thank you to All the staff in the stoke gifford branch. They have been amazing when asked to do something it's never any trouble and gets done straight away. They are always friendly and full of energy that surpassed all other ...
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“Amazing service !!!...”

Aug 21,2018
Minithumbup
By: 'Tamara'
Aug 21,2018
1 people found
this helpful
Amazing service from start to finish! The Mortgage Advisor, Lee Hodgess, found my mortgage deal very fast. I would highly recommend Lee because he was absolutely fantastic : very organised, professional and helpful! Lee will be my first port of call if I ever need any ...
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Comment on agent fees
Good :)
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“Avoid this ghastly letting agency at all costs....”

Jul 17,2018
Minithumbdown
By: 'Mr M Mayes'
Jul 17,2018
1 people found
this helpful
The worst letting agent I have dealt with. Terrible communication. Rudeness. Terrible customer service. Not adhering to contract on several occasions. Broken items (under contract) in home left unfixed for lengthy period - had to fix myself.Not returning deposit (still waiting, and being told ...
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“Lowri from Cardiff is excellent!...”

Jul 12,2018
Minithumbup
By: 'DavePeters'
Jul 12,2018
0 people found
this helpful
I've been using Allen & Harris (sequence homes) to let my property for several years now, on a fully managed service. After a rocky start, kinks were ironed out and things ticking over nicely. Recently we've had a few issues with maintenance and accounts issues at ...
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“Bad Customer Service...”

Jun 14,2018
Minithumbdown
By: 'Lily'
Jun 14,2018
2 people found
this helpful
They are good only until you put up your deposit. Once you paid something, they will not care for you anymore, even if the transaction is not complete yet. No response to emails, no updates on the property you are buying, etc. Terribly bad on ...
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Comment on agent fees
Expensive for the horrendous service they give
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“Atrocious!...”

Jun 01,2018
Minithumbdown
By: 'NotYourCustomerAnyMore'
Jun 01,2018
3 people found
this helpful
Enquired about renting a property; after initially failing to respond to emails or calls, they then seemed quite useful after they said the landlord was reluctant to rent to us but they would argue on our behalf. After weeks of having calls not answered during ...
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“Impossible to book a viewing...”

May 29,2018
Minithumbdown
By: 'please dont use them'
May 29,2018
1 people found
this helpful
I feel incredibly sorry for anyone who has their listings with Allen and Harris. My husband and i had to send in excess of 7 emails before we could actually secure a viewing and very nearly gave up trying. We also had to keep repeating ourselves ...
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“wasted appiontment...”

May 10,2018
Minithumbdown
By: 'client'
May 10,2018
1 people found
this helpful
Both my wife and I have wasted a whole lunch hour going to an arranged viewing. We work far from Dennistoun and and both travelled from different locations. We stood outside property in Dennistoun and no show from Allen & Harris rep. We called the office 2 ...
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“Very helpful...”

Apr 20,2018
Minithumbup
By: 'M & D Lambert'
Apr 20,2018
0 people found
this helpful
Amy is always there to help and reassure. Nothing is too much trouble and she is very conscientious. We can confidently leave our properties in her hands....
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Comment on agent fees
Our only difficulty is with the billing/payment system. If is unclear, difficult to understand and they don't seem to be able to consolidate payments, (unlike other agents we use), which makes a lot of work for us and our accountant.
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“Very helpful and friendly...”

Mar 30,2018
Minithumbup
By: 'Mrs holland'
Mar 30,2018
0 people found
this helpful
Thank you so much for the help you provided to us and the aftercare with questions we had. Much appreciated thank you....
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Comment on agent fees
Normal rates
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“Service par Excellence!...”

Mar 23,2018
Minithumbup
By: 'Mr and Mrs DW'
Mar 23,2018
1 people found
this helpful
We chose Allen and Harris to sell our home because we admired the confident and efficient professional attitude of their negotiator Ollie Jones. He has indeed found a firm buyer for us and kept us informed through the whole process in a friendly and cheerful ...
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Comment on agent fees
We felt the fees were acceptable.
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“Fantastic service!...”

Mar 16,2018
Minithumbup
By: 'Wendy'
Mar 16,2018
2 people found
this helpful
Allen and Harris were great. They sold my house for £20,000 over what other estate agents told me I could get on the valuations and held an open house which was a lot easier for myself and the kids!...
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“The team in Allen & Harris Frome worked tirelessly to help ......”

Feb 22,2018
Minithumbup
By: 'Ms L'
Feb 22,2018
0 people found
this helpful
The team in Allen & Harris Frome worked tirelessly to help with my sale and assist with my onward purchase. Rory was particularly helpful and gave me all the advice and guidance I would want in an estate agent. I would have absolutely no hesitation in ...
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“We have been working with Kate for a number of ......”

Feb 19,2018
Minithumbup
By: 'RGW'
Feb 19,2018
0 people found
this helpful
We have been working with Kate for a number of years now and she has just found us our fourth tenant within a week of our previous tenant giving notice. She understands and knows our requirements for a suitable tenant. As we are out of ...
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Comment on agent fees
Average.
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“Excellent customer service from Kate Shipp with attention to detail ......”

Feb 16,2018
Minithumbup
By: 'Sarah'
Feb 16,2018
0 people found
this helpful
Excellent customer service from Kate Shipp with attention to detail and client care that is exemplary , very many thanks for your support over the years Sarah...
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“I sold my house with Allen and Harris. My initial ......”

Feb 13,2018
Minithumbdown
By: 'MarkS'
Feb 13,2018
2 people found
this helpful
I sold my house with Allen and Harris. My initial experience was good, they seemed to know the market and be very confident in selling it. The process of getting the property listed and selling it went well but I found with everyone I dealt ...
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Comment on agent fees
I negotiate the fees down and got a relatively good deal (financially, if not in terms of service!)
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“I have been dealing with Glenn Hawthorne for 5 years he ......”

Feb 09,2018
Minithumbup
By: 'Colin'
Feb 09,2018
0 people found
this helpful
I have been dealing with Glenn Hawthorne for 5 years he handles my flat in an exceptional efficient and professional manner. His attention to detail is to a very high standard along with his communication skills. Would highly recommended any potential landlord speak to Glenn first ...
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Comment on agent fees
Very Competitive
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“The enthusiastic team at Allen & Harris have marketed 4 of my ......”

Feb 09,2018
Minithumbup
By: 'Adrian Dingle'
Feb 09,2018
0 people found
this helpful
The enthusiastic team at Allen & Harris have marketed 4 of my letting properties in the last year. The properties have been well photographed and supported with a good narrative. They have quickly been marketed and the results have been very pleasing. There have normally been viewings ...
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Comment on agent fees
Good
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“Juliette, Natalie, Glenn and the rest of the team do ......”

Feb 09,2018
Minithumbup
By: 'Howard Cheetham'
Feb 09,2018
0 people found
this helpful
Juliette, Natalie, Glenn and the rest of the team do a first class job in managing the letting of my flat in Bath. All administration and paperwork is precise and on time. All flat inspections are complete and any potential problems are flagged up. Any ...
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Comment on agent fees
Good
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 11 10 29 14 8 4 4 1 36

Fees

No fees set.

Complaints Procedure

No procedure available.

Abingdon
1 High Street, Abingdon OX14 5BD
(3)
Ayr
18 Parkhouse Street, Ayr KA7 2HH
(0)
Barry
21 High Street, Barry CF62 7EA
(1)
show all branches (50)
Bath
1 Balustrade, Bath BA1 6QA
(1)
Bedford
40 Allhallows, Bedford MK40 1LN
(0)
Bedford
40 Allhallows, Belfast MK40 1LN
(0)
Bridge of Weir
Neva Place Main Street, Bridge of Weir PA11 3PN
(1)
Calne
17 High Street, Calne SN11 0BS
(1)
Cardiff
183 Cowbridge Road East Canton, Cardiff CF11 9AJ
(1)
Cardiff
209 Cathedral Road Pontcanna, Cardiff CF11 9PN
(8)
Cardiff
46 Merthyr Road Whitchurch, Cardiff CF14 1DJ
(4)
Cardiff
84 Albany Road , Cardiff CF24 3RS
(6)
Cardiff Pointe
Ferry Road, Cardiff Pointe CF11 0JL
(1)
Cheltenham
1 Bath Road, Cheltenham GL53 7HG
(1)
Chippenham
37 Market Place, Chippenham SN15 3HT
(8)
Chipping Sodbury
7 High Street, Bristol BS37 6BA
(2)
Clarkston
3 Helena Place, Glasgow G76
(0)
Clifton
23 Regent Street, Bristol BS8 4HW
(14)
Corsham
28 High Street, Corsham SN13 0HB
(2)
Corsham
6 Andrews Buildings Stanwell Road, Corsham SN13 0HB
(0)
Devizes
4 Northgate Street, Devizes SN10 1JL
(1)
Didcot
135 Broadway, Didcot OX11 8RQ
(4)
Dumbarton
163 High street, Dumbarton G82 1NZ
(1)
Frome
9 The Bridge, Frome BA11 1AR
(11)
Glasgow
560 Alexandra Parade Dennistoun, Glasgow G31 3BP
(2)
Glasgow
183 Kilmarnock Road Shawlands, Glasgow G41 3JE
(2)
Glasgow
108a Kirkintilloch Road, Glasgow G64 2AB
(2)
Glasgow
240 Stonelaw Road Burnside, Glasgow G73 3SA
(0)
Glasgow
112B Ayr Road, Glasgow G77 6EG
(0)
Hamilton
71 Cadzow Street, Hamilton ML3 6DZ
(0)
Helensburgh
20 Colquhoun Square, Helensburgh G84 8AD
(0)
Highworth
40A High Street, Highworth SN6 7AQ
(1)
Irvine
31 Bank Street, Irvine KA12 0LL
(0)
Kidlington
8 Oxford Road, Kidlington OX5 1AA
(0)
kilmarnock
26 West George Street, Kilmarnock KA1 1ER
(2)
Oxford
129-131 London Road, Oxford OX3 9HZ
(0)
Oxford
82 Rose Hill, Oxford OX4 4HX
(2)
Paisley
16 Causeyside Street, Paisley PA1 1UN
(2)
Penarth
6 Andrew Buildings, Stanwell Road, Penarth CF64 2AA
(4)
Pontyclun
83 Talbot Road Talbot Green, Pontyclun CF72 8AE
(4)
Princes Buildings
7 Princes Buildings, Bath BA1 2ED
(15)
Storling
1c Pitt Terrace, Stirling FK8 2EY
(2)
Stratton Swindon
94 Ermin Street, Stratton St Margaret, Swindon SN3 4NQ
(3)
Swindon
1-2 College Court Regent Circus, Swindon SN1 1PZ
(15)
Wallingford
6 St Mary's Street, Wallingford OX10 0EL
(1)
Wantage
35 Market Place, Wantage OX12 8AH
(0)
Wells
15 Sadler Street, Wells BA5 2RR
(0)
Westbury
15A Warminster Road, Westbury BA13 3PD
(2)
Witney
54-55 Market Square, Witney OX28 6AF
(1)
Wootton Bassett
139 High Street, Wootton Bassett SN4 7AY
(0)


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