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Allen & Harris

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Properties for Sale
Properties to Rent

“ Avoid this ghastly letting agency at all costs.... ”

Jul 17,2018
Minithumbdown
By: 'Mr M Mayes'
Jul 17,2018
0 people found
this helpful
The worst letting agent I have dealt with. Terrible communication. Rudeness. Terrible customer service. Not adhering to contract on several occasions. Broken items (under contract) in home left unfixed for lengthy period - had to fix myself.Not returning deposit (still waiting, and being told ...
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“ Lowri from Cardiff is excellent!... ”

Jul 12,2018
Minithumbup
By: 'DavePeters'
Jul 12,2018
0 people found
this helpful
I've been using Allen & Harris (sequence homes) to let my property for several years now, on a fully managed service. After a rocky start, kinks were ironed out and things ticking over nicely. Recently we've had a few issues with maintenance and ...
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“ Bad Customer Service... ”

Jun 14,2018
Minithumbdown
By: 'Lily'
Jun 14,2018
1 people found
this helpful
They are good only until you put up your deposit. Once you paid something, they will not care for you anymore, even if the transaction is not complete yet. No response to emails, no updates on the property you are buying, etc. Terribly bad on ...
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Comment on agent fees
Expensive for the horrendous service they give
Was this helpful? Yes

“ Atrocious!... ”

Jun 01,2018
Minithumbdown
By: 'NotYourCustomerAnyMore'
Jun 01,2018
1 people found
this helpful
Enquired about renting a property; after initially failing to respond to emails or calls, they then seemed quite useful after they said the landlord was reluctant to rent to us but they would argue on our behalf. After weeks of having calls not answered during ...
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“ Impossible to book a viewing... ”

May 29,2018
Minithumbdown
By: 'please dont use them'
May 29,2018
0 people found
this helpful
I feel incredibly sorry for anyone who has their listings with Allen and Harris. My husband and i had to send in excess of 7 emails before we could actually secure a viewing and very nearly gave up trying. We also had to keep repeating ourselves ...
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“ wasted appiontment... ”

May 10,2018
Minithumbdown
By: 'client'
May 10,2018
0 people found
this helpful
Both my wife and I have wasted a whole lunch hour going to an arranged viewing. We work far from Dennistoun and and both travelled from different locations. We stood outside property in Dennistoun and no show from Allen & Harris rep. We called the ...
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“ Very helpful... ”

Apr 20,2018
Minithumbup
By: 'M & D Lambert'
Apr 20,2018
0 people found
this helpful
Amy is always there to help and reassure. Nothing is too much trouble and she is very conscientious. We can confidently leave our properties in her hands....
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Comment on agent fees
Our only difficulty is with the billing/payment system. If is unclear, difficult to understand and they don't seem to be able to consolidate payments, (unlike other agents we use), which makes a lot of work for us and our accountant.
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“ Very helpful and friendly... ”

Mar 30,2018
Minithumbup
By: 'Mrs holland'
Mar 30,2018
0 people found
this helpful
Thank you so much for the help you provided to us and the aftercare with questions we had. Much appreciated thank you....
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Comment on agent fees
Normal rates
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“ Service par Excellence!... ”

Mar 23,2018
Minithumbup
By: 'Mr and Mrs DW'
Mar 23,2018
1 people found
this helpful
We chose Allen and Harris to sell our home because we admired the confident and efficient professional attitude of their negotiator Ollie Jones. He has indeed found a firm buyer for us and kept us informed through the whole process in a friendly and cheerful ...
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Comment on agent fees
We felt the fees were acceptable.
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“ Fantastic service!... ”

Mar 16,2018
Minithumbup
By: 'Wendy'
Mar 16,2018
1 people found
this helpful
Allen and Harris were great. They sold my house for £20,000 over what other estate agents told me I could get on the valuations and held an open house which was a lot easier for myself and the kids!...
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Feb 22,2018
Minithumbup
By: 'Ms L'
Feb 22,2018
0 people found
this helpful
The team in Allen & Harris Frome worked tirelessly to help with my sale and assist with my onward purchase. Rory was particularly helpful and gave me all the advice and guidance I would want in an estate agent. I would have absolutely no hesitation ...
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Feb 19,2018
Minithumbup
By: 'RGW'
Feb 19,2018
0 people found
this helpful
We have been working with Kate for a number of years now and she has just found us our fourth tenant within a week of our previous tenant giving notice. She understands and knows our requirements for a suitable tenant. As we are out of ...
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Comment on agent fees
Average.
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Sarah'
Feb 16,2018
0 people found
this helpful
Excellent customer service from Kate Shipp with attention to detail and client care that is exemplary , very many thanks for your support over the years Sarah...
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Feb 13,2018
Minithumbdown
By: 'MarkS'
Feb 13,2018
1 people found
this helpful
I sold my house with Allen and Harris. My initial experience was good, they seemed to know the market and be very confident in selling it. The process of getting the property listed and selling it went well but I found with everyone I dealt ...
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Comment on agent fees
I negotiate the fees down and got a relatively good deal (financially, if not in terms of service!)
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Colin'
Feb 09,2018
0 people found
this helpful
I have been dealing with Glenn Hawthorne for 5 years he handles my flat in an exceptional efficient and professional manner. His attention to detail is to a very high standard along with his communication skills. Would highly recommended any potential landlord speak to Glenn first ...
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Comment on agent fees
Very Competitive
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Adrian Dingle'
Feb 09,2018
0 people found
this helpful
The enthusiastic team at Allen & Harris have marketed 4 of my letting properties in the last year. The properties have been well photographed and supported with a good narrative. They have quickly been marketed and the results have been very pleasing. There have normally been ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 09,2018
Minithumbup
By: 'Howard Cheetham'
Feb 09,2018
0 people found
this helpful
Juliette, Natalie, Glenn and the rest of the team do a first class job in managing the letting of my flat in Bath. All administration and paperwork is precise and on time. All flat inspections are complete and any potential problems are flagged up. Any ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Peter and Penny D-S'
Feb 07,2018
0 people found
this helpful
Kate Shipp has been responsible for both the purchase and renovation of our house in Wallington Way and has given exceptional service. Nothing has been too much trouble. In this she has been supported by all members in the office with whom we have been ...
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Comment on agent fees
Very happy with fees which have been extremely reasonable.
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'Carol Symon'
Feb 01,2018
0 people found
this helpful
Kate continues to offer exceptional service. Her extensive knowledge of the lettings business means I can totally trust her view of rent levels, work necessary and most of all.... her choice of tenants. Where I've had problems at properties she has been unfailingly supportive ...
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'Mel'
Feb 01,2018
0 people found
this helpful
Great to deal with!! Kate and her lettings team are A+ will recommend to anyone very helpful many thanks x...
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Jan 27,2018
Minithumbup
By: 'Natalie'
Jan 27,2018
0 people found
this helpful
Rachel Harris was my property co-ordinater whilst I was a tenant with Allen & Harris. I had huge problems with getting my deposit released after the end of my tenancy due to the landlord ignoring all contact from the agency. Rachel was persistent in helping ...
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Was this helpful? Yes
Jan 25,2018
Minithumbup
By: 'Alex'
Jan 25,2018
1 people found
this helpful
Fantastic from start to finish! I used Allen & Harris for the sale of my property and they found a buyer within a week of my house going online. They kept me updated on my sale throughout the process and were such a friendly team. ...
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Comment on agent fees
Although their fee was not the lowest, it was definitely worth paying as they negotiated more money for me than I expected to get.
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Tim'
Jan 24,2018
1 people found
this helpful
Received a fantastic service when selling my property from start to finish. I would thoroughly recommend using Frome sales team. Very friendly and knowledgeable of the local property market....
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Comment on agent fees
They offer good value for money, received an offer far higher than two agents suggested.
Was this helpful? Yes
Jan 03,2018
Minithumbdown
By: 'You know who i am'
Jan 03,2018
15 people found
this helpful
Where do i begin, they shouldn't be called Allen & Harris, it should be Dick Turpin, they're only interested in "stealing" your money. When i first decided to put my property up for sale, i mistakenly chose this estate agent, firstly, ...
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Comment on agent fees
Terrible, they're only after your money, like i said, just call them Dick Turpin
Was this helpful? Yes
Nov 30,2017
Minithumbdown
By: 'Yasmin'
Nov 30,2017
2 people found
this helpful
Sadly I can't give a '0' star for this. What an absolute shambles of a company. No communication, false promises. All they care about is money. As a landlord we put our trust into them to manage our property and they were nothing but a ...
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Comment on agent fees
Don't do anything for the money you pay them
Was this helpful? Yes
Nov 16,2017
Minithumbdown
By: 'Eadie Spaniel'
Nov 16,2017
2 people found
this helpful
DO NOT USE THIS ESTATE AGENTS - as a landlord I foolishly thought that using an agent would provide a certain amount of support and security - I couldn't have been more mistaken. The service I received from A & H was shockingly poor ...
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Comment on agent fees
They didn’t provide any service worth paying for - it I had posted an add in the local paper I would have made a much better choice.
Was this helpful? Yes
Nov 01,2017
Minithumbdown
By: 'Nawaz'
Nov 01,2017
7 people found
this helpful
I seen a property through Zoopla for sale a few days ago, I Emailed allen & harris through zoopla asking for a home report sent out to myself and a property viewing , I get no answer. Then I personally phone the office and speak to ...
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Was this helpful? Yes
Oct 30,2017
Minithumbup
By: 'Jayco89411'
Oct 30,2017
0 people found
this helpful
Had mixed experiences so far but recently Michael charles in the Cardiff lettings support centre (sequence) was pleasantly proactive and professional when dealing with a renewals error on their part. He did z great job and I hope that the others in the team aspire ...
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Comment on agent fees
Not impressed with the fees but everywhere charges so us renters never win anyway
Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Richard Leoric lewis'
Oct 27,2017
1 people found
this helpful
I would just like to say a massive thank you to Allen and Harris for handling my transactions with such professionalism - especially Glenn Hawthorne who I'd like to single out in this instance for his incredible management and communication. He has made this ...
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Comment on agent fees
Great
Was this helpful? Yes
Oct 21,2017
Minithumbdown
By: 'Vendor'
Oct 21,2017
3 people found
this helpful
Awful, dishonest and purely interested in achieving their own targets. They will say anything to get to sign the contract and I was also mislead and mis-sold additional extras which I did not need and was asked to pay upfront for them in my own ...
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Comment on agent fees
Very high fees. Over 1.4%! The worst thing is that they conceal the total costs by splitting fees and it was not made clear or transparent.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 10 9 26 11 8 3 4 0 36

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Allen & Harris

Individual Branch Awards


Ayr
18 Parkhouse Street, Ayr KA7 2HH
(0)
Bedford
40 Allhallows, Bedford MK40 1LN
(0)
Bedford
40 Allhallows, Belfast MK40 1LN
(0)
show all branches (50)
Bridge of Weir
Neva Place Main Street, Bridge of Weir PA11 3PN
(1)
Cardiff Pointe
Ferry Road, Cardiff Pointe CF11 0JL
(1)
Chipping Sodbury
7 High Street, Bristol BS37 6BA
(1)
Clarkston
3 Helena Place, Glasgow G76
(0)
Clifton
23 Regent Street, Bristol BS8 4HW
(12)
Dumbarton
163 High street, Dumbarton G82 1NZ
(1)
Helensburgh
20 Colquhoun Square, Helensburgh G84 8AD
(0)
Irvine
31 Bank Street, Irvine KA12 0LL
(0)
kilmarnock
26 West George Street, Kilmarnock KA1 1ER
(2)
Office 10
6 St Mary's Street, Wallingford OX10 0EL
(1)
Office 11
35 Market Place, Wantage OX12 8AH
(0)
Office 12
54-55 Market Square, Witney OX28 6AF
(1)
Office 14
1 Balustrade, Bath BA1 6QA
(1)
Office 17
17 High Street, Calne SN11 0BS
(1)
Office 18
37 Market Place, Chippenham SN15 3HT
(8)
Office 19
28 High Street, Corsham SN13 0HB
(2)
Office 20
4 Northgate Street, Devizes SN10 1JL
(1)
Office 21
40A High Street, Highworth SN6 7AQ
(1)
Office 23
1-2 College Court Regent Circus, Swindon SN1 1PZ
(14)
Office 24
15A Warminster Road, Westbury BA13 3PD
(1)
Office 25
139 High Street, Wootton Bassett SN4 7AY
(0)
Office 3
1 Bath Road, Cheltenham GL53 7HG
(1)
Office 5
1 High Street, Abingdon OX14 5BD
(1)
Office 6
135 Broadway, Didcot OX11 8RQ
(4)
Office 7
129-131 London Road, Oxford OX3 9HZ
(0)
Office 8
8 Oxford Road, Kidlington OX5 1AA
(0)
Office 9
82 Rose Hill, Oxford OX4 4HX
(2)
office-26
209 Cathedral Road Pontcanna, Cardiff CF11 9PN
(7)
office-28
183 Kilmarnock Road Shawlands, Glasgow G41 3JE
(2)
office-29
240 Stonelaw Road Burnside, Glasgow G73 3SA
(0)
office-32
16 Causeyside Street, Paisley PA1 1UN
(2)
office-33
9 The Bridge, Frome BA11 1AR
(11)
office-35
84 Albany Road , Cardiff CF24 3RS
(6)
office-36
46 Merthyr Road Whitchurch, Cardiff CF14 1DJ
(4)
office-37
83 Talbot Road Talbot Green, Pontyclun CF72 8AE
(3)
office-38
183 Cowbridge Road East Canton, Cardiff CF11 9AJ
(1)
office-40
108a Kirkintilloch Road, Glasgow G64 2AB
(1)
office-41
560 Alexandra Parade Dennistoun, Glasgow G31 3BP
(2)
office-42
112B Ayr Road, Glasgow G77 6EG
(0)
office-43
21 High Street, Barry CF62 7EA
(0)
office-45
6 Andrews Buildings Stanwell Road, Corsham SN13 0HB
(0)
office-46
6 Andrew Buildings, Stanwell Road, Penarth CF64 2AA
(4)
office-48
71 Cadzow Street, Hamilton ML3 6DZ
(0)
Princes Buildings
7 Princes Buildings, Bath BA1 2ED
(13)
Storling
1c Pitt Terrace, Stirling FK8 2EY
(2)
Stratton Swindon
94 Ermin Street, Stratton St Margaret, Swindon SN3 4NQ
(2)
Wells
15 Sadler Street, Wells BA5 2RR
(0)


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