• Kamen Kiryakov
    Kamen Kiryakov
  • Owen Setter
    Owen Setter
  • Lucia Ludwig
    Lucia Ludwig
  • Alexandra Munteanu
    Alexandra Munteanu
  • Dejon Anaughe
    Dejon Anaughe
  • Shaun Marcelle
    Shaun Marcelle
We are a highly respected independent London estate agency firm that offers traditional values of honesty and integrity, combined with the latest technological advances to provide our customers with the finest personal service. The key to our success is our enthusiastic, dedicated and highly motivated staff members who offer a combined wealth of industry experience and local knowledge, ensuring that our customers receive the highest level of service and specialist advice on selling, letting, Read full description... buying or renting a property. With over 32 years trading, we pride ourselves on building long standing relationships with our customers and never forget that the most valuable assets to our business is our company reputation, our customer repeat business and many future recommendations.
Alex Neil

2-4 Westferry Road Canary Wharf, London
Greater London
E14 8JT

020 7537 9859

Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
1 people found
this helpful
Dejon helped me find a property. I was eager to find a property to move in a very short time. Devon helped me find a place which fit my requirements like a T and was within my budget. He was cordial friendly and very professional throughout. I decided that I was going to take it as soon as I saw the property. I would recommend him highly to everyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: David Hatch
Nov 29, 2016
View all comments (1)
Dear 'Sid' Thank you for adding this review, I was pleased to read about your experiences and thank you for using our services, we hope you enjoy your new property and we look forward to many future dealings. Kind regards David Hatch, Director.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
1 people found
this helpful
It was a pleasure having Alex Neil agents help us secure a flat. Jordan and Alexandra worked with us tirelessly by showing us the property more thab once, answering every single question, at all times. They are a great team, and overall, a very good letting agency. We will definitely recommend them....
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Comment on agent fees
Good.
Was this helpful? Yes
By: David Hatch
Nov 29, 2016
View all comments (1)
Dear 'Rukmini' Thank you for taking your time to add this review. I was pleased to read about your experiences and we hope you enjoy your new home. We look forward to many future dealings, kind regards David Hatch, Director.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
I've been really impressed with the way Alex Neil deal with any problems with the flat. I have been very happy with them, and would recommend them to anyone! Owen and Lucia have been extremely helpful and supportive, you don't get this kind of customer service anywhere else....
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Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
1 people found
this helpful
I would like to thank you for Alex Neil Surrey quays branch especially from Lucia , Owen and Jordan. The team are provided very helpful altitude. The professionalism started from day one with the procedure of my contract. Just making me felt I been taken care of.During my stay if any problems raised in the flat They will arrange right away.Much appreciated ....
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Comment on agent fees
For me I found it a bit dear but having said that because it's in the centre everything cost more so it's fair deal with such services.
Was this helpful? Yes
By: David Hatch
Nov 22, 2016
View all comments (1)
Dear 'Alexander' Thank you for adding this review, I was pleased to read about your experiences and we are glad you enjoyed your new tenancy. Thank you for using our services and we look forward to many future dealings. Kind regards David Hatch, Director.....
Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
1 people found
this helpful
Relocating from Germany is already stressful, finding a property long distance even more. Jordan organised promptly (with a friend of us living in London) a virtual viewing of the property and made it possible for us to have a first virtual viewing at the house. He answered right away and happily coordinated with our friend the meeting and then managed our letting offer. All promptly and with excellent service. Alexandra has been AMAZING in every single way. She has been managing all the back ...
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Was this helpful? Yes
By: David Hatch
Nov 18, 2016
View all comments (1)
Dear 'Alexandra & Jordan' Thank you for taking your time to leave such a positive review, in regards to your experiences with Jordan and Alexandra. We hope you enjoy your new home and we look forward to offering many future services. Kind regards David Hatch, Director.....
Nov 09,2016
Minithumbup
By:
Nov 09,2016
1 people found
this helpful
Owen Setter is helpful and deals things professionally, resolve any concerns if arise. Great Total Experience and pleasure to deal with them....
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Comment on agent fees
Fees is fair for the service provided.
Was this helpful? Yes
By: David Hatch
Nov 09, 2016
View all comments (1)
Dear 'S Shaikh' Thank you for taking your time to add your comments about Owen. I was very pleased to read about your experiences and was very pleased with the services he has provided you. Thank you for using our services and we look forward to many future dealings. Kind regards David Hatch, Director.....
Oct 25,2016
Minithumbup
By:
Oct 25,2016
1 people found
this helpful
Jordan has been professional at all times and provided an efficient service, without any delays or problems. I would be happy to deal with him again....
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Comment on agent fees
As expected.
Was this helpful? Yes
By: David Hatch
Oct 25, 2016
View all comments (1)
Dear Mr 'Barry Crompton' Thank you for taking your time to add this review. I was pleased to read about your experiences with Jordan and we look forward to progressing your agreed sale. Thank you for your continued custom, kind regards David Hatch, Director.....
Oct 20,2016
Minithumbup
By:
Oct 20,2016
1 people found
this helpful
I have been with Alex Neil just over 2 years and I have been looked after as a tenant. They always respond to my queries within a acceptable time frame and sorted all our issues. thanks for everything Owen....
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Was this helpful? Yes
By: David Hatch
Oct 20, 2016
View all comments (1)
Dear 'Erol' Thank you for adding this kind review about the services offered by Owen, I am pleased you enjoyed being a tenant of ours and we look forward to many future dealings, kind regards David Hatch. Director....
Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
We have been using this agency for two years. We have been very happy with the service they provided dealing in a timely manner with all the requests we had during this time...
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Was this helpful? Yes
By: David Hatch
Oct 13, 2016
View all comments (1)
Dear Rose, Thank you for taking your time to add this review. I was very pleased to read about your experiences with Owen and his Property Management team. We are glad you enjoyed your tenancy and we look forward to many future dealings. Kind regards David Hatch, Director....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
1 people found
this helpful
Mauro has been very helpful for assisting the whole procedure. 7 star service!!! Lucky to have him as my agent. Annyta...
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Was this helpful? Yes
By: David Hatch
Sep 08, 2016
View all comments (1)
Dear Annyta, Thank you for adding this review. I was very pleased to read about your experiences. We hope you enjoy your new tenancy and we look forward to many future dealings. Kind regards David Hatch, Director....
Sep 06,2016
Minithumbup
By:
Sep 06,2016
2 people found
this helpful
Mauro carried out a very professional re-letting of the property, and was very comprehensive in his work and service, he ensured that all aspects of the letting were carried out...
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Comment on agent fees
Average
Was this helpful? Yes
By: David Hatch
Sep 06, 2016
View all comments (1)
Dear Tim, Thank you for taking your time to add this review. I was very pleased to read about your experiences and thank you for using our services. We look forward to many future dealings, Kind regards David Hatch, Director....
Sep 04,2016
Minithumbup
By:
Sep 04,2016
2 people found
this helpful
Mauro was very helpful indeed during the whole process. He showed great customer service throughout the process thus making the whole stressful situation for me and my family easy and hassle free. Great agent :D...
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Comment on agent fees
good
Was this helpful? Yes
By: David Hatch
Sep 06, 2016
View all comments (1)
Dear Mr Ahmed, Thank you very much for your kind review about Mauro, I am pleased you enjoyed his services and we hope you enjoy your new tenancy. Kind regards David Hatch, Director....
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Our thanks to Kamen Kiryakov for all his help. He was very professional, and answered all our questions in a timely manner. We appreciated the fact that he was always available when we needed him....
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Comment on agent fees
Higher than other agencies but we have received good service.
Was this helpful? Yes
By: David Hatch
Aug 30, 2016
View all comments (1)
Dear 'Diana' Thank you for taking your time to add this review, I was very pleased to read about your experiences with Kamen. Thank you for using our services and we look forward to many future dealings. Kind regards David Hatch, Director.....
Aug 29,2016
Minithumbup
By:
Aug 29,2016
2 people found
this helpful
Lisa was very polite and professional over the phone she helped with all the small but annoying issues we had in our flat when we moved in....
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Comment on agent fees
The fees a bit high but totally worth it for the service you get!
Was this helpful? Yes
By: David Hatch
Aug 30, 2016
View all comments (1)
Dear 'Miri01' Thank you for leaving this review, I was very pleased to read about your experiences with Lisa and thank you for using our services, we look forward to many future dealings. Kind regards David Hatch, Director.....
Aug 25,2016
Minithumbup
By:
Aug 25,2016
2 people found
this helpful
I would just like to put on record how impressed I was with Kamen when dealing with our initial viewing for and subsequent let of a property through Alex Neil. He was both friendly, professional and willing to help with our circumstances where possible. He was very informative and has continued to offer his help throughout the process. I would highly recommend Kamen for any future prospective clients of Alex Neil....
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Comment on agent fees
N/A
Was this helpful? Yes
By: David Hatch
Aug 30, 2016
View all comments (1)
Dear 'Ryan Davis' Thank you very much for taking your time to add this review about Kamen. I was very pleased to read about your experiences and I am glad he was successful in sourcing you a property. We hope you enjoy your new property and we look forward to many future dealings. Kind regards David Hatch, Director.....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
Kamen was the agent for our property. He was very diligent with our requests and found out a suitable property that match our needs and budget. After one first visit/meeting and a full understanding of what we were looking for, he came with the perfect solution! I felt he had a very honest approach and from years dealing with different agents in London, it was for sure our best experience. There was a small misunderstanding between the freeholder and the agent that end up causing some damage t...
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Comment on agent fees
The fees are premium but so far the experience matched the price paid. We don't feel we are being ripped off as we felt with other agents in the past.
Was this helpful? Yes
By: David Hatch
Aug 22, 2016
View all comments (1)
Dear 'Diogo, Milena and Miguel' Thank you for adding this review in relation to the services offered by my staff members Kamen and Owen. I am pleased your issued were resolved quickly and thank you for using our services. We look forward to you enjoying your new tenancy and many future dealings. Kind regards David Hatch, Director....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
1 people found
this helpful
After being a tenant of an Alex Neil property for the 3 years I have to say I'm pleased with the service. All problems we have had involving the property were dealt with professionally. Thank you....
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Was this helpful? Yes
By: David Hatch
Aug 19, 2016
View all comments (1)
Dear 'ChikeRichard' Thank you for adding this review, I was very pleased to read that you were happy with the services offered by my Property Management department, thank you for using our services. Kind regards David Hatch, Director....
Aug 01,2016
Minithumbup
By:
Aug 01,2016
1 people found
this helpful
Kamen was our agent. He was very patient throughout the process. He took the time to explain every detail we asked for .He kept us well informed through out the various stages of the process. I think Kamen is very kind and easily approachable . He gives his honest opinions. Promptly response to mails and any questions asked . Knows his business well .I would highly recommend Kamen as an agent....
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Was this helpful? Yes
By: David Hatch
Aug 01, 2016
View all comments (1)
Dear Anitha Thank you very much for adding this very kind review about Kamen. I was very pleased to read about your experiences and thank you for using our services. We hope you enjoy your new home! kind regards David Hatch, Director....
Apr 22,2016
Minithumbdown
By:
Apr 22,2016
2 people found
this helpful
Very disappointed with the way this agent has treated my case. Tenants, beware! I have paid the holding deposit for the tenancy at 3 athol square, e3. Have sorted the reference documents out within a day and have failed referencing. Have paid £540. My tenancy was meant to start on the 2nd of may, I have failed referencing on the 21st of April (which is reasonable time for the agent to find a new tenant). The agent didn't even give me any T & C's for the holding deposit and agent Kame...
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Comment on agent fees
Unreasonably high
Was this helpful? Yes
By: David Hatch
May 27, 2016
View all comments (1)
Dear Mantas, I believe my staff members acted fully in accordance with your signed Holding Deposit document and our clients instructions. I further understand that you received a full refund, so I ask that you amend this negative review, given your positive outcome, Regards David Hatch, Director....
Dec 09,2015
Minithumbup
By:
Dec 09,2015
2 people found
this helpful
Thank you for the great service we received throughout the transaction - all went smooth and furthermore your assistance on the day after completion! Thanks again and hope to do more business in the near future. Regards...
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Was this helpful? Yes
By: David Hatch, Director
Dec 09, 2015
View all comments (1)
Dear Solomon, Thank you very much for taking your time to add this review, I was very pleased to read about your experiences and thank you for using our services. We look forward to many future dealings. Kind regards David Hatch, Director.....
Sep 25,2015
Minithumbup
By:
Sep 25,2015
3 people found
this helpful
We just moved back from singapore and looking for our permanent place. Have contacted many real estate agents and julie from alex neil was the first to contact me. She arrange few properties for viewing we love the first property we viewed and she was rushing back to office at 6.30pm making sure we can get that and next morning 7am we got good news from her. What can i say about Julie is she very efficient, friendly and professional. I Would recommend her to others....
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Was this helpful? Yes
By: David Hatch, Director
Sep 28, 2015
View all comments (1)
Dear kellie, Thank you for taking your time to add this review, I was very pleased to read about your experiences with Juile and we hope you enjoy your new home. Kind regards David Hatch, Director.....
Sep 14,2015
Minithumbup
By:
Sep 14,2015
4 people found
this helpful
Alex Neil have managed the flat which we rented for the last two years. They were friendly and helpful throughout the process at the beginning of our tenancy and they have been great property managers since. In particular, Owen has been really helpful in promptly dealing with repairs and any required maintenance work and overall the standard of customer service we received was very high....
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Was this helpful? Yes
By: David Hatch, Director
Sep 15, 2015
View all comments (1)
Dear Jack, Thank you for taking your time to add this review, I was very pleased to read about your experiences and thank you for using our services. We look forward to many future dealings, Kind regards David hatch, Director.....
Sep 11,2015
Minithumbup
By:
Sep 11,2015
5 people found
this helpful
Daniel was great and key in helping me find a suitable property. Quick with answers, very generous with time and certainly someone to recommend....
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Comment on agent fees
Fees ARE ABUSIVE and completely unreasonable. Adding almost ‚£1000 to a 12 month contract is criminal. Adding fees such as ‚£50+VAT for a reference is also something outrageous. I cant believe you and Foxtons have the most abusive fees in this market.
Was this helpful? Yes
By: David Hatch, Director
Sep 11, 2015
View all comments (1)
Dear J G, Thank you for adding your review about Daniel. I am sorry you felt our fees where high, however I hope you felt it was justified through our employment of Daniel.....
Sep 01,2015
Minithumbup
By:
Sep 01,2015
3 people found
this helpful
I am more than happy with the service provided by Alex Neil. Amazing customers service, always keen on helping out in very professional and timely matter....
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Was this helpful? Yes
By: David Hatch, Director
Sep 01, 2015
View all comments (1)
Dear A Panev, Thank you for adding this review, I was very pleased to read about your experiences and thank you for using our services. Kind regards David Hatch, Director....
Aug 21,2015
Minithumbdown
By:
Aug 21,2015
4 people found
this helpful
I sought the help of Alex Neil to sell my shared ownership flat after the housing association failed to find a buyer. The first (prospective) buyer they found changed her mind weeks after making an offer. The second buyer went ahead, but the entire process took about six months. At no point after the deal was closed did they contact me with updates, leaving it entirely to myself to chase up solicitors and housing association. It gave me the impression that they don't care about completion, just ...
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What agent could do to change your mind?
I'm being overcharged, and am not receiving any response to my query about the matter. As such, I'm not impressed.
Comment on agent fees
I'm being overcharged, and am not receiving any response to my query about the matter. As such, I'm not impressed.
Was this helpful? Yes
By: David Hatch, Director
Aug 24, 2015
View all comments (1)
Dear Barbara S, I am sorry you have felt the need to add these negative comments, however in response, our records show your Managing Agents (the Housing Association) caused major delays with your sale due to their required process's, unfortunately these matters are totally out of our control. In regards to our assistance during your sale, our records show you were updated at every completed stage, with over 30 updates and correspondence during the conveyancing process. In regards to your Invoi....
Aug 01,2015
Minithumbup
By:
Aug 01,2015
3 people found
this helpful
Anybody looking to purchase in E14 I would highly reccomend visiting Daniel at Alex Neil. I have to say it was a pleasure to deal with him from the outset, within minutes of making first contact a viewing was arranged, I felt he was honest and open with all information (rare to find in agents these days) very happy with the agreed price. I have already recommend Daniel to a friend and will be telling all others to visit Alex Neil....
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Was this helpful? Yes
By: David Hatch, Director
Aug 03, 2015
View all comments (1)
Dear 'A Priestly' Thank you for taking you time to add this review, I was pleased to read about your experiences with Daniel and thank you for recommending him. We hope you enjoy your new property and we look forward to many future dealings, kind regards David Hatch, Director....
Jul 27,2015
Minithumbup
By:
Jul 27,2015
3 people found
this helpful
Daniel has been an excellent guide in getting settled quickly in Canary Wharf, an area we were completely unfamiliar with. Within two days, we had our dream apartment! Daniel was excellent in listening carefully to our preferences, and able to quickly show us flats with these characteristics. In doing so, we never felt...
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Was this helpful? Yes
By: David Hatch, Director
Jul 27, 2015
View all comments (1)
Dear Arnim Schwidrowski Thank you for taking your time to add this review, I was very pleased to read about the services offered to you by Daniel and we look forward to many future dealings. Kind regards David Hatch, Director.....
Jun 28,2015
Minithumbup
By:
Jun 28,2015
1 people found
this helpful
More than happy with the service provided by Daniel and everybody else at Alex Neil. They kept me up to date on viewings providing regular feedback and worked to overcome some issues with my former tenants. Will continue to use them in future and would recommend to anybody....
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Was this helpful? Yes
By: David Hatch, Director
Jun 29, 2015
View all comments (1)
Dear Dawn, Thank you for adding this comment, I was very pleased to read your comments about your experiences with Daniel and our Canary Wharf letting team. Once again thanking for adding this review and we look forward to many future dealings. We hope you enjoy your new home, Kind regards David Hatch, Director.....
May 25,2015
Minithumbup
By:
May 25,2015
1 people found
this helpful
I had a very positive experience with Alex Neil and especially Mr Owen Setter. Every problem I had was addressed immediately and Owen always endeavored to find the right balance between the landlord's and my interest. Every aspect was handled in a very professional matter and i would recommend their and his service without any doubts whatsoever. It was a very pleasant experience and I will definitely use their service again....
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Was this helpful? Yes
By: David Hatch, Director
May 26, 2015
View all comments (1)
Dear Ben, Thank you for taking your time to add this review, I was very pleased to read about your experiences with my staff member Owen and we look forward to many future dealings. Kind regards David Hatch, Director.....
Apr 29,2015
Minithumbup
By:
Apr 29,2015
1 people found
this helpful
I recently sold through Alex Neil and being based overseas at the time I was in need of a reliable agent to take control of my sale. I was very pleased with the level of communication having received weekly up dates until the sale was achieved and found Both Daniel and Edward a pleasure to deal with. I would happily use their services again....
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Was this helpful? Yes
By: David Hatch, Director
Apr 29, 2015
View all comments (1)
Dear KR, Thank you for taking your time to add this review, I was very pleased to read about your experiences with Daniel and Edward and you appreciated our weekly updates. Once again thank you for adding this review and we look forward to many future dealings. Kind regards David Hatch, Director.....
Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
I was extremely pleased with the service from Alex Neil and particularly Daniel, I was experiencing issues with my tenants which he helped to work past and achieved asking price from the first set of viewings. Will be selling more properties through them and recommending to anyone....
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Was this helpful? Yes
By: David Hatch, Director
Apr 24, 2015
View all comments (1)
Dear 'Mr Wu', Thank you for taking your time to add this review, I am very pleased to read your comment about Daniel and we look forward to many future dealings, once again thank you for adding. Kind regards David Hatch, Director.....
Apr 20,2015
Minithumbup
By:
Apr 20,2015
1 people found
this helpful
Alex Neil are a very professional company. Been a tenant for 2 years and have had hardly any concerns. Whatever concerns did arise from the property, Alex Neil were extremely prompt in resolving the issues and keeping me up to date via email on the progress of the issues being resolved. I would definitely recommend Alex Neil and would gladly use them as an agency in the future....
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Was this helpful? Yes
By: David Hatch, Director
Apr 21, 2015
View all comments (1)
Dear Mohammed Hanif, Thank you for taking the time to add this review about your experiences, I was very pleased to read your comment and we are glad you enjoyed your tenancy with us. We look forward to many future dealings and wish you all the best for your future moves. Kind regards David Hatch, Director.....
Apr 10,2015
Minithumbup
By:
Apr 10,2015
0 people found
this helpful
Edward was endlessly patient, professional and friendly, always keeping me updated and really helpful in liaising between me and my new landlord. Lisa was kind and helpful with wrapping up all the final paperwork - both made the renting process painless....
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Was this helpful? Yes
By: David Hatch, Director
Apr 10, 2015
View all comments (1)
Dear Mrs E, Thank you for taking the time to leave these kind words, I was very pleased to read about your experiences and we hope you enjoy living at your new property. Kind regards David Hatch, Director....
Apr 07,2015
Minithumbup
By:
Apr 07,2015
0 people found
this helpful
I have been with this agency for almost two years. They are ery fast at responding and all queries and maintenance issues dealt within 24hours! Thoroughly recommended...
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Was this helpful? Yes
By: David Hatch, Director
Apr 07, 2015
View all comments (1)
Dear Kim, Thank you for taking the time to add this review, I am very pleased to read that Edward continues to offer our customers high service levels. We look forward to many future dealings. Kind regards David Hatch, Director.....
Apr 02,2015
Minithumbup
By:
Apr 02,2015
1 people found
this helpful
I used Alex Neil's as both letting agents and then as estate agents to sell the property. I was happy with their support and work. The property atttracted buyers and interest immediately. Throughout this process I was grateful for the work and support of Ollie Scott in helping to secure the sale and for keeping me informed through the process....
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Was this helpful? Yes
By: David Hatch, Director
Apr 02, 2015
View all comments (1)
Dear Mr Gary Jones, Thank you for taking the time to add this review, I am very pleased to read about your experience and I personally thank you for using our repeated services. We look forward to many future dealings, Kind regards David Hatch, Director.....
Areas covered
  • E2
  • Docklands - Canary Wharf
  • E3
  • Isle of Dogs
  • E5
  • Bow
  • E6
  • Hackney
  • E8
  • Bethnal Green
  • E9
  • Canary Wharf
  • E13
  • Royal Docks
  • E14
  • East London
  • E15
  • Beckton
  • E16
  • E1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,200
  • Max: £720,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
33 1 146 9 52 1 102 1 5 2
Kamen Kiryakov Kamen Kiryakov
Branch Manager
4 reviews

About Kamen I am a Customer Service Professional with a passion for sales. I have a diverse experience in hospitality management, operations, product management and marketing which I believe helps me excel and ex View full profile
Owen Setter Owen Setter
Residential Services Manager
30 reviews

About Owen I have been an employee of Alex Neil since 2011, having joined the company as a Property Manager with experience of working in Property in South-West London. I enjoy the busy and varied workload that View full profile
Lucia Ludwig Lucia Ludwig
Property Co-ordinator
3 reviews

About Lucia I am a friendly, motivated person, who has a passion to serve others and an ability to pleasantly surprise customers by doing something above and beyond their expectations. Having worked in customer View full profile
Alexandra Munteanu Alexandra Munteanu
Property Co-ordinator
2 reviews

About Alexandra A highly motivated journalism graduate who had a big desire in experimenting different fields, reaching lately to management positions. Finally got to the point where I know that the industry of prope View full profile
Dejon Anaughe Dejon Anaughe
Property Consultant
1 reviews

About Dejon Following my Telesales and Consultancy experience, I have learned that customers wants and needs are essential in completing a job as efficiently as possible, I pride myself in getting things right th View full profile
Shaun Marcelle Shaun Marcelle
Property Consultant
0 reviews

About Shaun I have great attention to detail in aiding clients with my knowledgeable background in property photography. Not only do I offer invaluable advice on how to take a great eye catching property photo, I View full profile

Job vacancies

Please see a list of jobs available
Immediate Start - Estate Agent Urgently Required!
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Immediate Start - Estate Agent Urgently Required!

Fees

We work on a no sale - no fee basis.
Please directly contact us to discuss our services and fee levels.
We offer Free Valuations and repeat customer discounts.
Last updated at 3:21 PM 24/08/2015 by allAgents

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE
At Alex Neil we are committed to providing you with a first-class service. If for any reason youare not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again. The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:21 PM 24/08/2015 by allAgents

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