• Staff picture
    Matteo Congedo
  • Staff picture
    Lucia
  • Staff picture
    Daniel
  • Staff picture
    Priscilla
  • Staff picture
    Rebecca
  • Staff picture
    Lauren
  • Staff picture
    Harry
  • Staff picture
    Yasmin
  • Staff picture
    Do Yeon
  • Staff picture
    Elizabeth
  • Staff picture
    Valentina
Founded in Surrey Quays and the Isle of Dogs over 30 years ago, when many parts of Canary Wharf, Docklands, East and South East London were derelict wastelands. Alex Neil are an established sales and lettings agency integral to the ever-changing local property landscape. Alex Neil offer and successfully deliver our full range of services across the growing expanse of Canary Wharf and London Docklands. We have a proud history selling and letting property in areas including Wapping, Lim Read full description...ehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks, Britannia Village and Silvertown. Our award winning independent offices were established in 1984 and our business catchment area has grown alongside our success in sales and lettings. The standard of our service has been recognised by the customer review site allAgents, we received multiple awards including "Best Estate Agent in London" 2017. Whatever your property needs, whether you are looking to sell, buy or let a property we have been, and continue to be the first choice estate and letting agent for East London.
Alex Neil Estate Agents

2 Westferry Road Isle of Dogs, London
Greater London
E14 8JT

020 7537 9859

“ Excellent Service... ”

Aug 21,2018
Minithumbup
Harry
Matteo Congedo
By: 'Bruno P'
Aug 21,2018
1 people found
this helpful
I would like to thank Harry for his professional manner in which he had on selling my property. During this time he was prompt, flexible and trustful with the multiple viewings. It has been a proactive experience with a positive outcome. Thank you very much ...
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Comment on agent fees
Resonable
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 21, 2018
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Dear Bruno. Thank you so much for your review. We are very pleased that you are happy with the service provided by our staff. We look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ excellent service... ”

Aug 21,2018
Minithumbup
Harry
Matteo Congedo
By: 'Cinzia'
Aug 21,2018
1 people found
this helpful
Harry was very helpful and professional during the whole process of trying to find the right buyer. He was flexible with the multiple viewings and very prompt in meeting my requirements. I would high recommend him Thank you very much for your help Cinzia...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 21, 2018
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Dear Cinzia. Thank you so much for leaving your review for Harry and Matteo. We are very pleased that you are happy with the service they provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Great experience... ”

Aug 21,2018
Minithumbup
Daniel
By: 'Daniel'
Aug 21,2018
2 people found
this helpful
Rent my flat with Daniel and had a great experience with it. He showed the property in detail and helped negotiating the terms with the landlord. Recommend!...
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By: Alex Neil Estate Agents
Aug 21, 2018
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Dear Daniel. Thank you so much for leaving your review. We are very pleased that you are happy with Dan's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ GREAT JOB... ”

Aug 21,2018
Minithumbup
Valentina
Do Yeon
By: 'Mark JP'
Aug 21,2018
0 people found
this helpful
I am very pleased with the service provided by Valentina, she was always professional and friendly. Mr Kim has also been very helpful when I first visited the office. I highly recommend these agents!! Thank you!...
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Was this helpful? Yes

“ Personal and Professional... ”

Aug 20,2018
Minithumbup
Do Yeon
By: 'Foogie'
Aug 20,2018
3 people found
this helpful
Do Yeon came to the property on time, and treated me with courtesy and respect throughout the entire viewing. He was able to explain all the features of the property, and was also able to give a complete breakdown of what I will be required ...
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By: Alex Neil Estate Agents
Aug 20, 2018
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Dear Foogie. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Do and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Professional Agency... ”

Aug 20,2018
Minithumbup
Lucia
By: 'MK'
Aug 20,2018
2 people found
this helpful
Alex Neil has a great selection of properties in the Canary Wharf area and we have been happy with the service they have provided us during our search and letting in the last 2.5 years. It's been a pleasure dealing with Lucia who has always ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2018
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Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Lucia. We look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Polite and helpful... ”

Aug 20,2018
Minithumbup
Do Yeon
By: 'Siyao Liu'
Aug 20,2018
4 people found
this helpful
Mr Kim is polite and helpful. The property that he provided us matched our search. As an international student, I know thousands of students like me who are not familiar with the UK are looking for accommodation in London. Mr Kim explained the policy and ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2018
View all comments (1)
Dear Siyao Liu. Thank you so much for leaving your review. We are very pleased that you are happy with Do's assistance and look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Professional and responsive... ”

Aug 19,2018
Minithumbup
Do Yeon
By: 'Federico'
Aug 19,2018
2 people found
this helpful
Mr Kim is a professional agent, very polite and helpful. He showed us one property that was not fit for our requirements, we explained him our needs and he promptly proposed and showed another property that was almost perfect! He explained us fees and other ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2018
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Dear Federico. Thank you so much for your review. We are very pleased that you are happy with the service provide by Do Yeon and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Amazing service... ”

Aug 17,2018
Minithumbup
Daniel
By: 'Agnes'
Aug 17,2018
1 people found
this helpful
Very good experience with Daniel. Very friendly and helpful. Explained everything very clear and answered all questions. Was feeling looked after and cared...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 20, 2018
View all comments (1)
Dear Agnes. Than you so much for your review. We are very pleased that you are happy with Daniel's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Fantastic experience... ”

Aug 16,2018
Minithumbup
Harry
By: 'Adam'
Aug 16,2018
1 people found
this helpful
Harry has been great to work with from a buyers perspective. He was prompt, straight talking, honest and he didn't put us under pressure. He has also been really flexible with multiple viewings! Highly recommended....
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By: Alex Neil Estate Agents
Aug 16, 2018
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Dear Adam, Thank you so much for leaving your review for Harry. We are very pleased that you are happy with his service and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Fantastic experience... ”

Aug 16,2018
Minithumbup
Harry
By: 'Adam'
Aug 16,2018
1 people found
this helpful
Harry has been great to work with from a buyers perspective. He was prompt, straight talking, honest and he didn't put us under pressure. He has also been really flexible with multiple viewings! Highly recommended....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 16, 2018
View all comments (1)
Dear Adam, Thank you so much for leaving your review for Harry. We are very pleased that you are happy with the service he provided and look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Topman Daniel Ervin... ”

Aug 15,2018
Minithumbup
Daniel
By: 'Den'
Aug 15,2018
2 people found
this helpful
I have just signed a deal with Daniel. He has been incredibly helpful whilst staying a positive and professional. Great work!! And a massive thank you!!...
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By: Alex Neil Estate Agents
Aug 15, 2018
View all comments (1)
Dear Den. Thank you so much for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Wonderful... ”

Aug 14,2018
Minithumbup
Harry
By: 'Margret'
Aug 14,2018
1 people found
this helpful
Harry is wonderful, he made us feel really comfortable and kept in touch with us about every detail with our house etc....
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Comment on agent fees
Really good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 14, 2018
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Dear Margret. Thank you so much for leaving your review for Harry. We are very pleased that you are happy with the service he provided and look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Excellent... ”

Aug 13,2018
Minithumbup
Harry
By: 'Lauren'
Aug 13,2018
1 people found
this helpful
Harry was Really helpful, always around to answer questions, made it easier to sell our home. Really bubbly person. A joy to have to show people around our home....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 14, 2018
View all comments (1)
Dear Lauren. Thank you so much for leaving your review for Harry. We are very pleased that you are happy with his assistance and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Solid viewing... ”

Aug 11,2018
Minithumbup
Do Yeon
By: 'Adam'
Aug 11,2018
1 people found
this helpful
Solid viewing of the property, knowledgable and gave us the information that we needed. Have us time to view and take photos and advised next steps clearly....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Siyao Liu
Aug 16, 2018
View all comments (2)
Mr Kim is polite and helpful. The property he provided us matched our search. As an international student, I know there are thousands of students from other countries looking for properties in London. Mr Kim explained the policy and breakdown of the fees to us in details and in patience. I like Kim's service because he understood our situation and request. I feel he is also hardworking person because he squeezed his weekend in order to showed us a flat. ...

“ Sell... ”

Aug 11,2018
Minithumbup
Harry
Valentina
By: 'Halai'
Aug 11,2018
1 people found
this helpful
Got two offers above asking price within a week. Perfect! Effective communication from both. Very happy and will use their services again....
read full review
Comment on agent fees
Average fees charged.
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 13, 2018
View all comments (1)
Dear Halai. Thank you so much for leaving your review for Harry and Valentina. We are very pleased that you are happy with their service and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ A Good Estate Agent... ”

Aug 10,2018
Minithumbup
Harry
By: 'Rakhitha D.'
Aug 10,2018
1 people found
this helpful
I had spoken to Harry and described what we were looking for in our next property. He judged our requirements well and made a very good suggestion for us to consider that we were happy with that we now have an accepted offer! After sales ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 10, 2018
View all comments (1)
Dear Rakhitha. Thank you so much for leaving your review for Harry. We are very pleased that you are happy with the service he provided and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Highly Recommended... ”

Aug 10,2018
Minithumbup
Daniel
By: 'T Tran'
Aug 10,2018
1 people found
this helpful
I have had the pleasure of dealing with Daniel Ervin at Alex Neil's Canary Wharf office. Daniel was only polite but tenacious with our requirements and worked very hard to meet our deadlines and demands. I have no hesitation in using Daniel again for ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 13, 2018
View all comments (1)
Thank you very much for leaving your review for Daniel. We are very pleased that you are happy with his services and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Great... ”

Aug 09,2018
Minithumbup
Do Yeon
By: 'PN'
Aug 09,2018
1 people found
this helpful
I was really impressed by the detailed description of the properties during viewings. Do is a great agent, who knows a lot not only about particular properties but also about the whore real estate market. He responded promptly to all my enquiries and gave me ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 09, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Do and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Great Experience... ”

Aug 09,2018
Minithumbup
Daniel
By: 'Anial'
Aug 09,2018
1 people found
this helpful
Daniel was very professional and patient to help us find the perfect flat. He was very easy to reach and always replied messages promptly. He worked very hard on making this let deal and we appreciate all the work he has done....
read full review
Comment on agent fees
Very fair price
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 09, 2018
View all comments (1)
Dear Anial. Thank you very much for leaving your review for Daniel. We are very pleased that you are happy with the service he provided and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Supportive and proactive... ”

Aug 07,2018
Minithumbup
Daniel
By: 'Vee'
Aug 07,2018
1 people found
this helpful
Daniel is undoubtedly one of the most pleasant and vivacious agents we have talked to. Our journey during house search was made easier by him. He answered all our innumerable questions with utmost patience and perseverance. We wish him luck....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 07, 2018
View all comments (1)
Dear Vee. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Daniel and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Exellent service throughout... ”

Aug 07,2018
Minithumbup
Harry
By: 'Susan Armitage'
Aug 07,2018
1 people found
this helpful
Harry Neal provided us with an outstanding service from the point of first contact to securing the property we are buying. Positive and helpful throughout, Harry was professional and clear, listening to our needs and responding with ideas and suggestions which matched them. As we ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 07, 2018
View all comments (1)
Dear Susan. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Harry and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Brilliant... ”

Aug 07,2018
Minithumbup
Harry
By: 'CT'
Aug 07,2018
1 people found
this helpful
Harry was a fantastic help and a really enthusiastic salesman. He was confident, communicative and very helpful during our search for the perfect property. Thanks for all your help!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 08, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Harry and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Good... ”

Aug 03,2018
Minithumbup
Do Yeon
By: 'Sachin'
Aug 03,2018
1 people found
this helpful
Impressed with knowledge about letting terms and guide .. Polite and giving enough time in terms of my past viewing in isle of dogs...
read full review
Comment on agent fees
Na
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 03, 2018
View all comments (1)
Dear Sachin. Thank you so much for leaving your review. We are very pleased that you are happy with Do's assistance and look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Great agent... ”

Aug 03,2018
Minithumbup
Daniel
By: 'Szymon'
Aug 03,2018
1 people found
this helpful
Really great agent negotated with landlord great tenancy conditions and waas really polite. Also helped to get everything ready and assisted while making an offer....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 07, 2018
View all comments (1)
Dear Szymon. Thank you for your review for Daniel. We are very pleased that you are happy with his assistance and look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Really friendly and helpful agent standing at your side... ”

Aug 02,2018
Minithumbup
Do Yeon
By: 'Yao'
Aug 02,2018
1 people found
this helpful
Do Yeon has been very helpful in helping me searching for properties in Canary Wharf. He's one of the rare kind of agents who really consider your needs as a friend and share with you his personal advice and experience of the pros and ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 03, 2018
View all comments (1)
Deal Yao. Thank you so much for leaving such a nice review for Do. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“ Thank you... ”

Jul 31,2018
Minithumbup
Harry
By: 'Harry Neal'
Jul 31,2018
1 people found
this helpful
Harry Thank you for your professional manner in which you took selling our property. You adhered to all my request, you placed the faith of the company back within and you applied your skills to the"T" Well done and I hope that ...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 31, 2018
View all comments (1)
Dear Colleen. Thank you so much for leaving such a nice review. We are very pleased that you are happy with the service provided by Harry. We wish you all the best and look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ Great service... ”

Jul 31,2018
Minithumbup
Do Yeon
By: 'Pawel'
Jul 31,2018
1 people found
this helpful
Very good service from Do Yeon Kim, quick response and good contact with me, managed to find me one of the best flats I've seen in UK! Thanks Do!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 31, 2018
View all comments (1)
Dear Pawel. Thank you so much for leaving your review for Do. We are very pleased that you are happy with the service he provided and we look forward to dealing with you in the future. Best regards, Alex Neil estate Agents ...

“ Great service... ”

Jul 31,2018
Minithumbup
Do Yeon
By: 'Pawel'
Jul 31,2018
1 people found
this helpful
Very good service from Do Yeon Kim, quick response and good contact with me, managed to find me one of the best flats I've seen in UK! Thanks Do!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 31, 2018
View all comments (1)
Dear Pawel. Thank you so much for leaving your review for Do. We are very pleased that you are happy with the service he provided and we look forward to dealing with you in the future. Best regards, Alex Neil Estate Agents ...

“ property search... ”

Jul 30,2018
Minithumbup
Daniel
By: 'steve kerr'
Jul 30,2018
1 people found
this helpful
I am ex military and i take great pride in turn out, time keeping and personal approach. Daniel was excellent in every one of these areas hence the reason I was able to make the offer. he came across as a person of his word ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 03, 2018
View all comments (1)
Dear Steve. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Daniel. We look forward to many future dealings. Best regards, Alex Neil Estate Agents ...
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,200
  • Max: £735,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
59 2 259 11 108 1 160 2 8 3
Staff picture Matteo Congedo
(104)

Staff picture Lucia
(10)

Staff picture Daniel
(80)

Staff picture Priscilla
(33)

Staff picture Rebecca
(68)

Staff picture Lauren
(0)

Staff picture Harry
(120)

Staff picture Yasmin
(4)

Staff picture Do Yeon
(27)

Staff picture Elizabeth
(3)

Staff picture Valentina
(13)

Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:21 PM 24/08/2015 by allAgents

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:21 PM 24/08/2015 by allAgents

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Branch - Canary Wharf, London, E14

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