Alex Neil
Canary Wharf and Docklands, London, E14
4.8/5, 1103 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction



Property Features

Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards ... show more Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Canary Wharf and Docklands.

Opening Hours
Address

Alex Neil
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 3 540 21 179 3 222 6 16 4
Areas covered
  • E14
  • Docklands
  • E16
  • Canary Wharf
  • E1W
  • Isle of Dogs
  • E6
  • Royal Docks
  • Bow
  • Hackney
  • Bethnal Green
  • Whitechapel
  • Wapping
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

“Very pleased with Stuart and his professional......”

Share on :
Sep 18,2020
Minithumbup
By: 'Ruth'
Sep 18,2020
1 people found
this helpful
Very pleased with Stuart and his professional throughout our search for a rental property. He listened to our requirements and he found us a great property and we love living here. Would use Stuart again....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 21, 2020
View all comments (1)
Dear Ruth, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Couldn't recommend Stuart enough for his assi......”

Share on :
Sep 18,2020
Minithumbup
By: 'jodie'
Sep 18,2020
1 people found
this helpful
Couldn't recommend Stuart enough for his assistance in selling my property. Very approachable and professional, amazing communication and service all throughout the process....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 21, 2020
View all comments (1)
Dear Jodie, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Help and professional service provided by Har......”

Share on :
Sep 11,2020
Minithumbup
By: 'Jacky'
Sep 11,2020
1 people found
this helpful
Help and professional service provided by Harry. Efficient communications with the seller through him. We got deal agreed in just two days....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 14, 2020
View all comments (1)
Dear Jacky, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing service from Harry and Maciej in the ......”

Share on :
Aug 31,2020
Minithumbup
Maciej
By: 'Chou'
Aug 31,2020
1 people found
this helpful
Amazing service from Harry and Maciej in the Canary Wharf branch. Very pleased I was able to go under offer in under 1 week....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 02, 2020
View all comments (1)
Dear Chou, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Very quick and no hassle. Appreciate the supp......”

Share on :
Aug 03,2020
Minithumbup
Maciej
By: 'Bakr'
Aug 03,2020
1 people found
this helpful
Very quick and no hassle. Appreciate the support and guidance provided by Maciej through this tough time. Will definitely be using Alex Neil agents again....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Aug 03, 2020
View all comments (1)
Dear Bakr. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Harry And Maciej have worked fantastically. M......”

Share on :
Jul 30,2020
Minithumbup
Maciej
By: 'Greg'
Jul 30,2020
1 people found
this helpful
Harry And Maciej have worked fantastically. Managed to put me under offer which allowed me to find a property I wanted after retiring!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Greg, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Harry And Maciej have managed to find me the ......”

Share on :
Jul 30,2020
Minithumbup
Maciej
By: 'John'
Jul 30,2020
1 people found
this helpful
Harry And Maciej have managed to find me the perfect property with the most stunning river view in CW. I am very happy I used Alex neil....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear John, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I'm really satisfied...”

Share on :
Jul 30,2020
Minithumbup
By: 'Ferenc'
Jul 30,2020
1 people found
this helpful
I had a chance to meet Harry Neal who was very helpful showing me around the flat and promptly answered all my questions!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Ferenc, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Very well presented and was very professional......”

Share on :
Jul 30,2020
Minithumbup
Maciej
By: 'Jacqueline'
Jul 30,2020
1 people found
this helpful
Very well presented and was very professional in his work, highly recommend Maciej !! Very satisfied and glad he was able to help me out....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Jacqueline, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service. Made the whole process muc......”

Share on :
Jul 30,2020
Minithumbup
Maciej
By: 'Jay'
Jul 30,2020
1 people found
this helpful
Excellent service. Made the whole process much easier than expected and fulfilled all my needs. Would definitely recommend to anyone....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Jay, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Incredible service provided by Maciej, couldn......”

Share on :
Jul 30,2020
Minithumbup
Maciej
By: 'Zaan'
Jul 30,2020
1 people found
this helpful
Incredible service provided by Maciej, couldn't be more happier with it, helped me find properties that suited my vision with ease and constantly ready to answer my questions, seamlessly done from him and very happy with the service, definitely recommend....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Zaan, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was excellent from start to finish....”

Share on :
Jul 29,2020
Minithumbdown
By: 'Max'
Jul 29,2020
1 people found
this helpful
Harry was excellent from start to finish. Informative and friendly service as well as a prompt and satisfactory negotiation. Highly recommend....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Max. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Selling a home for the first time can be a da......”

Share on :
Jul 29,2020
Minithumbup
By: 'Susan'
Jul 29,2020
1 people found
this helpful
Selling a home for the first time can be a daunting thought, thankfully we had Harry and the Alex Neil team on board. Harry`s knowledge of the area and his keen eye for “the potential” resulted in a very quick sale. Throughout the process ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Susan, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Finding your perfect home at any time can be ......”

Share on :
Jul 29,2020
Minithumbup
Matteo
By: 'Douglas'
Jul 29,2020
1 people found
this helpful
Finding your perfect home at any time can be a nerve racking experience - is 15 minutes enough time to get a real feel for it, is there a lot of interest in it, what if I get outbid? The last thing you expect is for ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 30, 2020
View all comments (1)
Dear Douglas, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Harry assisted me with the renting out of my property ......”

Share on :
Jul 28,2020
Minithumbup
By: 'V.K.'
Jul 28,2020
1 people found
this helpful
Harry assisted me with the renting out of my property twice so far and has always been professional and courteous....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Vita, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service from the Alex Neil team and......”

Share on :
Jul 27,2020
Minithumbup
By: 'Victor'
Jul 27,2020
1 people found
this helpful
Fantastic service from the Alex Neil team and Harry in particular for over 5 years now. Quick, friendly, honest and always looks after your interests. Pleasure to deal with, highly recommended!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Victor, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil managed to sell my property in the ......”

Share on :
Jul 27,2020
Minithumbup
By: 'Orla'
Jul 27,2020
1 people found
this helpful
Alex Neil managed to sell my property in the very difficult period during COVID 19 Pandemic. Harry and Michelle were super professional and found me a buyer at a sales price that I was happy to accept. I own several other properties in the Isle of ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Orla, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“The service was excellent. From viewing to mo......”

Share on :
Jul 27,2020
Minithumbup
By: 'Yanis'
Jul 27,2020
1 people found
this helpful
The service was excellent. From viewing to moving in to the apartment took one week. The apartment was clean, good smell, quiet neighbours. Everything as promised. And the agent is very easy to reach if I have concerns....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Yanis, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Hardworking and enthusiastic staff...”

Share on :
Jul 27,2020
Minithumbup
By: 'Julia'
Jul 27,2020
1 people found
this helpful
Hardworking and enthusiastic staff prepared to go that little bit further to satisfy the customer. Lots of patience and determination to achieve a satisfactory outcome for the client....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Julia, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Seamless experience and reliable service. Ma......”

Share on :
Jul 27,2020
Minithumbup
Maciej
By: 'Cesar'
Jul 27,2020
1 people found
this helpful
Seamless experience and reliable service. Many thanks to Harry Neal and Maciej Skalski who done a great job with the viewing Highly Recommended...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 28, 2020
View all comments (1)
Dear Cesar. It is very pleasing to read a positive review about our staff. We are happy that you are satisfied with our assistance and we look forward to many future dealings. Best regards. Alex Neil Estate Agents ...

“Harry has the rare quality amongst agents, in......”

Share on :
Jul 27,2020
Minithumbup
By: 'Colin'
Jul 27,2020
1 people found
this helpful
Harry has the rare quality amongst agents, inwhich he makes you feel he is working on your behalf and customer satisfaction regards to the sale of the property is important to him....
read full review
Attachments

Review file
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Colin, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Harry Personality service ......”

Share on :
Jul 27,2020
Minithumbup
By: 'Wincy'
Jul 27,2020
1 people found
this helpful
Harry provided us Really Personality service and professional advise for our property and good follow up with all our enquiries else well. Highly appreciated....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Wincy Tao, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Maciej from Alex Neil in Canary Wharf...”

Share on :
Jul 25,2020
Minithumbup
Maciej
By: 'Jonathan'
Jul 25,2020
1 people found
this helpful
Maciej from Alex Neil in Canary Wharf, and his Manager, Harry, have been Very helpful and professional throughout my purchase of my new apartment. Highly recommended....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 27, 2020
View all comments (1)
Dear Jonathan. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you Rabeya...”

Share on :
Jul 15,2020
Minithumbup
By: 'James'
Jul 15,2020
1 people found
this helpful
Thank your for all your help, Rabeya, while you've been our property manager. We've always appreciated the promptness with which you've responded to queries, your friendliness and general helpfulness. Good luck in your new role....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 17, 2020
View all comments (1)
Dear James. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Great service recieved from The guys working ......”

Share on :
Jun 30,2020
Minithumbup
Maciej
By: 'Polly'
Jun 30,2020
1 people found
this helpful
Great service recieved from The guys working in Canary Wharf. Helped me sell my property then find a place to rent !!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 01, 2020
View all comments (1)
Dear Polly, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you very much to Harry and Maciej for h......”

Share on :
Jun 30,2020
Minithumbup
Maciej
By: 'Stephen'
Jun 30,2020
1 people found
this helpful
Thank you very much to Harry and Maciej for helping me find the right property. I recently moved from Rugby. It was a pleasure speaking to Alex neil....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 01, 2020
View all comments (1)
Dear Stephen, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Happy...”

Share on :
Jun 30,2020
Minithumbup
By: 'Kate'
Jun 30,2020
1 people found
this helpful
Me and my friend Nicky was searching for our new home and we were recommended to contact Alex Neil from a friend who spoke highly of Do Yeon. He found us a nice flat and everything went well. When he was not available Valentina help ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Jul 01, 2020
View all comments (1)
Dear Kate, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service from Maciej and harry, both......”

Share on :
Jun 29,2020
Minithumbup
Maciej
By: 'Jonathan'
Jun 29,2020
1 people found
this helpful
Excellent service from Maciej and harry, both done a fantastic job with my property went under offer in under 1 week !...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 29, 2020
View all comments (1)
Dear Jonathan, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent communication and proactive approac......”

Share on :
May 29,2020
Minithumbup
By: 'Sherry'
May 29,2020
1 people found
this helpful
Excellent communication and proactive approach. Michelle from the Sales team has been extremely helpful in the final stage of the process prior to exchange. She exceeded my expectation in coordinating with the seller to push through the deal while the solicitor was not proactively moving ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 29, 2020
View all comments (1)
Dear Sherry Xie, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Great Experience with Alex Neil...”

Share on :
Apr 30,2020
Minithumbup
By: 'Thomas'
Apr 30,2020
1 people found
this helpful
This was a first time purchase for me, and Harry and Michelle were very helpful and responsive throughout the purchase process. Overall a very good experience....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2020
View all comments (1)
Dear Thomas, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
(157)
Staff picture Maciej
(96)
Staff picture Rebecca
(71)
Staff picture Georgia
(30)

Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:52 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 1:01 PM 08/02/2024 by Jon Pulman

Awards won by Alex Neil, London E14 8JT



Find the Best Agent to
Sell or Rent Your Home