Alex Neil
Canary Wharf and Docklands, London, E14
4.8/5, 1103 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction



Property Features

Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards ... show more Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Canary Wharf and Docklands.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Alex Neil
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 3 540 21 179 3 222 6 16 4
Areas covered
  • E14
  • Docklands
  • E16
  • Canary Wharf
  • E1W
  • Isle of Dogs
  • E6
  • Royal Docks
  • Bow
  • Hackney
  • Bethnal Green
  • Whitechapel
  • Wapping
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

“Perfect...”

Share on :
Jun 02,2019
Minithumbup
By: 'Kai'
Jun 02,2019
1 people found
this helpful
Both did a perfect job. Very uncomplicated, very good flow of information . Always in contact about any issue and really cared about us. Very kind and polite . There is nothing they could do better . Thank you very much...
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Comment on agent fees
Very very good, couldn’t ask for more . Open ear every time , with every question . Always tried to help .
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 03, 2019
View all comments (1)
Dear Kai. Thank you for leaving your review for Harry and Eva. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil is for best service...”

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May 29,2019
Minithumbup
By: 'Mohamamd'
May 29,2019
1 people found
this helpful
I was a tenant in a property for 18 months that was managed by Alex Neil. The service was excellent. I got respond from Alex Neil when ever I needed them for any problem during my stay at that property....
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By: Alex Neil Estate Agents
May 29, 2019
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Dear Mohamamd, Thank you very much for leaving this complimentary review, we are pleased that you had a good experience. We look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Long term tenant...”

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May 25,2019
Minithumbup
By: 'Long'
May 25,2019
1 people found
this helpful
Alex neil is not a bad real estate and they do offer some good services. I have been a tenant for over 18 months and there have been some maintenance and repair issues which they resolved though timelines could be improved. Though it has yet not ...
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By: Alex Neil Estate Agents
May 28, 2019
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Thank you for leaving this review, we appreciate your feedback and recommend that you maintain dialogue with our Property Management Team regarding any outstanding repairs. Best regards, Alex Neil Estate Agents ...

“Highly experienced...”

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May 18,2019
Minithumbup
By: 'MC'
May 18,2019
1 people found
this helpful
Thanks to Harry for landing me my first property purchase. He was proactive, efficient and very helpful throughout the entire process. Big thanks....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 20, 2019
View all comments (1)
Dear MC. Many thanks for leaving your review. We are pleased that you are happy with the service provided by Harry and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Stunning...”

Share on :
Apr 30,2019
Minithumbup
Maciej
By: 'Glory'
Apr 30,2019
1 people found
this helpful
Thank you very much for your help Maciej & Harry. I am a first time buyer and the process could not be any more smoother...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Glory. Thank you for leaving your review for Maciej and Harry. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super...”

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Apr 30,2019
Minithumbup
By: 'Alex'
Apr 30,2019
1 people found
this helpful
Bogdan had it all, very communicative, honest, punctual and in no time he found me a really good place to stay for the next years!...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Alex. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“No issues...”

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Apr 30,2019
Minithumbup
By: 'Zizi'
Apr 30,2019
1 people found
this helpful
I relocated my bank job to London in Canary Wharf, Bogdan showed me few properties at short notice and managed to get me a property in a really good time manner as I was in a delicate situation....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Zizi. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Bought first home...”

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Apr 30,2019
Minithumbup
By: 'Mario'
Apr 30,2019
1 people found
this helpful
I bought my first home for me and my family in Isle of dogs, Bogdan and his team have been very efficient...
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Mario. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good experience...”

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Apr 30,2019
Minithumbup
By: 'Antonio'
Apr 30,2019
1 people found
this helpful
Me and my 3 friends were looking for a large house to rent, after few discussions Bogdan showed us the right property which we took straight away....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Antonio. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Nice touch...”

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Apr 30,2019
Minithumbup
By: 'Sophie'
Apr 30,2019
1 people found
this helpful
Overall very satisfied with Alex Neil and the quality of Bogdan s work, he successfully found the right tenants for the property I had for let....
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By: Alex Neil Estate Agents
May 01, 2019
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Dear Sophie. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Many thanks, Alex Neil Estate Agents ...

“All good...”

Share on :
Apr 30,2019
Minithumbup
By: 'Paul'
Apr 30,2019
1 people found
this helpful
I successfully bought a riverview property in E14 for a good rate, after couple rounds of negotiations I got the property I am absolutely happy with....
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
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Dear Paul. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Very good...”

Share on :
Apr 30,2019
Minithumbup
By: 'Popescu'
Apr 30,2019
1 people found
this helpful
Not a single problem I had using them. Always good communication, on time with everything, my personal experience with Bogdan been very good...
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By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Popescu. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“5* company...”

Share on :
Apr 30,2019
Minithumbup
By: 'Aria'
Apr 30,2019
1 people found
this helpful
I cooperate with Alex Neil for long time for multiple properties, they quickly sold when I needed them and their new agent Bogdan is phenomenal!...
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Aria. Thank you for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Job done...”

Share on :
Apr 30,2019
Minithumbup
By: 'Emma'
Apr 30,2019
1 people found
this helpful
Alex Neil was the most successful option for me after few other companies couldn't sell my property. Also Bogdan have been really helpful....
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Emma. many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Couldn't ask for more...”

Share on :
Apr 30,2019
Minithumbup
By: 'Ali'
Apr 30,2019
1 people found
this helpful
When I called Bogdan to express my property needs, he right away started to look for new properties, to arrange viewings and paying attention on the whole process...
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Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
View all comments (1)
Dear Ali. Many thanks for leaving your review for Bogdan. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

Share on :
Apr 30,2019
Minithumbup
By: 'Daniel'
Apr 30,2019
1 people found
this helpful
The quality of the work of Bogdan is really good, starting with punctuality, mannerism, seriousness and the ability to understand what people want makes him the best....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 01, 2019
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Dear Daniel. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents. ...

“Excellent...”

Share on :
Apr 30,2019
Minithumbup
Maciej
By: 'Johnny'
Apr 30,2019
0 people found
this helpful
The agent provided provided excellent service and covered all the basis and gave information I needed. Very thankful to have had Maciej!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Johnny. Many thanks for leaving your review for Maciej. We are very pleased that you are happy with the service provided by him and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great Service...”

Share on :
Apr 30,2019
Minithumbup
Maciej
By: 'Abraham'
Apr 30,2019
1 people found
this helpful
Great service and help provided by the agent. Happy with the results and was quick to buy a property, Thanks !...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Abraham. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Great...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Zaan'
Apr 29,2019
1 people found
this helpful
Amazing services provided through the agents, I really appreciated all the help I was able to secure my property very quickly!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Zaan. Thank you so much for leaving your review for Maciej, We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Good service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'David'
Apr 29,2019
1 people found
this helpful
Great customer service. Couldn't be more happy with the help that was provided! Would definitely recommend to a friend!...
read full review
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By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear David. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Maciej and we look forward to assisting you again in the future. best regards, Alex Neil Estate Agents ...

“Excelent...”

Share on :
Apr 29,2019
Minithumbup
By: 'Costi'
Apr 29,2019
1 people found
this helpful
Bogdan made possible the sale of my property, conducting viewings, taking pictures, advertising, I am very happy with the process....
read full review
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By: Alex Neil Estate Agents
Apr 29, 2019
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Dear Costi. Thank you for your review. We are very pleased that you are happy with the service provided by Bogdan and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Bakr'
Apr 29,2019
1 people found
this helpful
Agent provided great services and helped me secure a nice property! 10/10 service with great customer services. Quick and easy to buy a property....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Bakr Hussain. Many thanks for leaving your review for Maciej. We are pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb...”

Share on :
Apr 29,2019
Minithumbup
By: 'Pawel'
Apr 29,2019
1 people found
this helpful
When I have been let down by the performance of few agents, Harry and Bogdan done what they know the best: selling my property. Well done...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Pawel. Thank you for leaving your review for Harry. We are pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Impeccable...”

Share on :
Apr 29,2019
Minithumbup
By: 'Zorro'
Apr 29,2019
1 people found
this helpful
Harry and Bogdan have been really helpful helping me to find the best deal in e14, and making the process easy and fast....
read full review
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By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Zorro. Many thanks for leaving your review for Harry and Bogdan. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Tim'
Apr 29,2019
1 people found
this helpful
Great help provided by agent and supported me well throughout the whole process. Explained every step of the process well, great experience !...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Tim. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great !...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Sorwar'
Apr 29,2019
1 people found
this helpful
Buying a property was easy and a simple process with Maciej ! He provided great service and helped me find a property suitable for me....
read full review
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By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Sorwar. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Maciej and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Jay'
Apr 29,2019
1 people found
this helpful
Amazing services provided through the agents, I really appreciated all the help I was able to secure my property very quickly!...
read full review
Comment on agent fees
Amazing agent, easy to work with and always has a smile on his face.
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Jay. Many thanks for leaving your review. We are very pleased that you are happy with Maciej's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Amazing...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Ty'
Apr 29,2019
1 people found
this helpful
Amazing services all round, I really appreciated all the help as I found it very difficult with previous agents. My property is now fully secured !...
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Comment on agent fees
Hey
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2019
View all comments (1)
Dear Ty. Thank you so much for leaving your review for Maciej. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“great service...”

Share on :
Apr 29,2019
Minithumbup
Maciej
By: 'Rashid'
Apr 29,2019
1 people found
this helpful
Great service, Managed to secure the property i want within the time framed i aimed to get ! very impressed. would defiantly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2019
View all comments (1)
Dear Rashid. Thank you for leaving your review for Maciej. We are very pleased that you are happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Real Help...”

Share on :
Apr 24,2019
Minithumbup
Maciej
By: 'Freddy'
Apr 24,2019
1 people found
this helpful
I am very impressed by the service provided, amazingly quick and helpful, I was able to find my new property within a couple of weeks! Defiantly recommend....
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Comment on agent fees
good
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 25, 2019
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Dear Freddy. Many thanks for leaving your review for Maciej. We are very pleased that you are happy with the service provided by him and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...
Staff picture Matteo
(157)
Staff picture Maciej
(96)
Staff picture Rebecca
(71)
Staff picture Georgia
(30)

Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:52 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 1:01 PM 08/02/2024 by Jon Pulman

Awards won by Alex Neil, London E14 8JT



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