Canary Wharf and Docklands, Canary Wharf, E14
4.8/5, 1073 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction
Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Britannia ... show more Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings, and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Britannia Village and Silvertown.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy, or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national, and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today. Our historic track record in Canary Wharf, Docklands and the surrounding areas is excellent.

Opening Hours
Address

Alex Neil Estate Agents
2 Westferry Road
Canary Wharf

E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £850,000
Lettings 92% 96% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
107 3 532 21 170 2 215 6 13 4
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Perfect service...”

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Mar 01,2019
Minithumbup
By: 'Chanel'
Mar 01,2019
1 people found
this helpful
Really nice guy and helped me find a great studio apartment. Always kept me in the loop and made it an easy process...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 01, 2019
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Dear Chanel, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Happy students...”

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Feb 28,2019
Minithumbup
By: 'Leroy'
Feb 28,2019
0 people found
this helpful
Bora listened to our needs and found us a great four bedroom house at a time we struggled as we are students and this time of the year being halfway through university. Really professional throughout the process....
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By: Alex Neil Estate Agents
Mar 01, 2019
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Dear Leroy, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Professional...”

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Feb 28,2019
Minithumbup
By: 'Hussein'
Feb 28,2019
1 people found
this helpful
Great professional and really took pride in his job. Always kept me and my partner updated with properties and made sure he found the right property for us. Listened to our requirements and was very useful....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 28, 2019
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Dear Hussein, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Happy landlord...”

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Feb 28,2019
Minithumbup
By: 'JH'
Feb 28,2019
1 people found
this helpful
Bora helped find the perfect tenant for us and was always keeping me updated with Harry also aways being very helpful and always ready to help and explain procedures to us. Great team and would highly recommend....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 28, 2019
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Dear JH, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Awesome...”

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Feb 28,2019
Minithumbup
By: 'Salma'
Feb 28,2019
1 people found
this helpful
I called up Alex neil. A lovely well spoken gentlemen picks up the phone and he gave me the best advice. He answered all my questions help me with my property search. I will definetly recommend him to other people....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 28, 2019
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Dear Salma, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Recommened...”

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Feb 28,2019
Minithumbup
By: 'Aff'
Feb 28,2019
1 people found
this helpful
Made finding a property to rent very easy and stress free. Top guy with great communication skills. Need more consultants like him....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 01, 2019
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Dear Aff, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Would Recommend...”

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Feb 27,2019
Minithumbup
By: 'Mon'
Feb 27,2019
1 people found
this helpful
Very satisfied and thankful for all the help finding the right property and throughout the past year renting with them for their communication and experience....
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By: Alex Neil Estate Agents
Feb 28, 2019
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Dear Mon, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Student...”

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Feb 27,2019
Minithumbup
By: 'Matthew'
Feb 27,2019
1 people found
this helpful
Great help in finding me a home at a stressful time being at university. Great communication throughout and made if an easy process....
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Comment on agent fees
Fair
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Matthew, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Satisfied...”

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Feb 27,2019
Minithumbup
By: 'Clara'
Feb 27,2019
1 people found
this helpful
I was against the idea of using agency to sell my property until Harry phone me up and asked for a chance to deliver what he was promising. Both Harry and Valentina brought good number of interested buyers and managed to secure a good deal. ...
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Comment on agent fees
Fair
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Clara, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Fast process...”

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Feb 27,2019
Minithumbup
By: 'Andreia'
Feb 27,2019
0 people found
this helpful
Bora was really nice in all the process. Everything trying to do the best for us and always available and empathic. I really recommend him....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Andreia, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent...”

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Feb 27,2019
Minithumbup
By: 'Mr'
Feb 27,2019
0 people found
this helpful
Bora was very helpful in the whole process. His customer service skills were excellent. I would recommend him to anyone who is looking for a property....
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Mr H, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent Service...”

Share on :
Feb 26,2019
Minithumbup
Lucia
By: 'Ali'
Feb 26,2019
1 people found
this helpful
Alex Neil has been my managing agent for my London apartment for many years and I have always received excellent service. Eva Yordanova is brilliant: kind, efficient and always making pro-active suggestions. She replies very quickly to my emails and I really like dealing with ...
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Comment on agent fees
Reasonable for the service received.
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 26, 2019
View all comments (1)
Dear Ali, Thank you very much for leaving your review for Lucia and Eva. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent service...”

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Feb 26,2019
Minithumbup
By: 'Mr'
Feb 26,2019
1 people found
this helpful
Having just relocated to London I needed to find the ideal flat to rent. Luckily I met Bora Huseyin. His local area knowledge was impeccable and he went above and beyond for my partner and I. He ensured that everything was done in a timely ...
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Mr Johns, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic Consultant...”

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Feb 26,2019
Minithumbup
By: 'Burhan'
Feb 26,2019
1 people found
this helpful
Helped me on my journey to find a property to rent. Made life extremely easy for me and always kept in contact even through references when he did not have to. Great guy with great attitude and service....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Burhan K, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

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Feb 26,2019
Minithumbup
By: 'Elena'
Feb 26,2019
1 people found
this helpful
Alex Neil in Canary Wharf is the best agent in the area. They are transparent and they provide very good customer service. Harry and Valentina worked really hard to get my offer accepted and we are happy...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Elena, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Simply amazing!!!...”

Share on :
Feb 26,2019
Minithumbup
By: 'MB'
Feb 26,2019
1 people found
this helpful
Eva Yordanova is simply amazing! She is the most professional person that I have ever dealt with. She is incredibly efficient, providing clear responses and leaves you with no further questions even after reading few sentences. She has an exceptional customer service and definitely knows ...
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear MB, Thank you very much for leaving your review for Eva. We are very pleased that you were satisfied with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent...”

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Feb 26,2019
Minithumbup
By: 'MR'
Feb 26,2019
1 people found
this helpful
Bora was very easy to talk to and sold my property without any hiccups he is a great credit to the company who I will definitely use in the future and widely recommend other landlords like myself to get bora to assist with selling a ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Mr Bradders, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Request this man...”

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Feb 26,2019
Minithumbup
By: 'CEO'
Feb 26,2019
1 people found
this helpful
I spoke to mr huseyin about the requirements for me and my family, and he went above and beyond, his knowledge of the area was fantastic and met our needs and I'm very happy with outcome of my 2 bed property. I recommend this gentleman to ...
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Comment on agent fees
Very good
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By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Ceo Rogers, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommended...”

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Feb 26,2019
Minithumbup
By: 'Jeremy'
Feb 26,2019
1 people found
this helpful
Harry and Valentina! Thank you so much for all your effort and time assisting my purchase. It has been a long journey since last year but we have finally landed on our destination. Truely happy with the result and looking forward to our next journey ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
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Dear Jeremy, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Very happy...”

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Feb 25,2019
Minithumbup
By: 'Mr'
Feb 25,2019
0 people found
this helpful
Dealing with Bora has been an absolute pleasure. His customer skills are excellent and I would 100% recommend him to anyone looking for a property...
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“Excellent...”

Share on :
Feb 25,2019
Minithumbup
By: 'Raj'
Feb 25,2019
1 people found
this helpful
I spoke to a lovely guy in Alex neil. He help me with all my enquirers. I received the best customer service in a long time. I will definetly referee Alex Neil to my friends and family....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 25, 2019
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Dear Raj, Thank you very much for leaving your review for Abul. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic experience...”

Share on :
Feb 22,2019
Minithumbup
By: 'Louise'
Feb 22,2019
1 people found
this helpful
From the beginning to the end, helped me and my friend with our search for a two bedroom apartment. Was very patient and helped us find a great new home to live in. First class service and genuine person. Thank you Bora for your help...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Feb 25, 2019
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Dear Louise B, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic service...”

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Feb 22,2019
Minithumbup
By: 'Mr'
Feb 22,2019
1 people found
this helpful
Highley recomended agent ,fantastic customer service, and a joy to deal with will be keeping in touch soon thanks bora,...
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Comment on agent fees
I have just recently rented a property out in the east london with the help of bora huseyin. Not only did he rent the property but helped all the way through keeping in contact freqeuntly to keep me in the loop. Highley recomended agent brilliant personality thanks.
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 22, 2019
View all comments (1)
Dear Mr agaoglu, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Superb Service...”

Share on :
Feb 22,2019
Minithumbup
By: 'Agniska'
Feb 22,2019
0 people found
this helpful
Recently dealt with this sales consultant in finding me a property, customer service is fantastic and knowledge provided was a excellent help to. Bora was a pleasure to deal with and was very happy to help all that he could...
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“great service...”

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Feb 22,2019
Minithumbup
By: 'Sam'
Feb 22,2019
1 people found
this helpful
Great sales consultant and real credit to your company. Bora helped myself & partner in finding the perfect place & we couldn't be happier with the location & flat. Very satisfied and would highly recommend...
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By: Alex Neil Estate Agents
Feb 25, 2019
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Dear Sam Howarth, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent!!...”

Share on :
Feb 21,2019
Minithumbup
By: 'Alexander'
Feb 21,2019
1 people found
this helpful
My husband and I dealt with a young man named Bora Huseyin. We are so pleased with his customer relation skills. Very friendly, smiley chap who took away our stress of first time buying. He was very professional from beginning to end. I would highly ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 21, 2019
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Dear Alexander Packman, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Asset to your company...”

Share on :
Feb 21,2019
Minithumbup
By: 'Javinder'
Feb 21,2019
1 people found
this helpful
As a landlord it is very distressing sometimes to find a right sales team so this paticular sales member Bora Huseyin was a absolute star and made everything feel at ease in finding me a sale. He was genuine and went beyond his role in ...
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By: Javinder Singkaur
Feb 22, 2019
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Dear Javinder Singkaur, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“5* Customer service skills...”

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Feb 20,2019
Minithumbup
By: 'Happy'
Feb 20,2019
1 people found
this helpful
Myself & my partner had just had a new born baby and were looking for our first property. We were lucky enough to be dealt with by a young chap called Bora Huseyin, who made the whole process seamless from start to finish. He was always ...
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By: Alex Neil Estate Agents
Feb 20, 2019
View all comments (1)
Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and with your new home. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“A credit to the company...”

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Feb 20,2019
Minithumbup
By: 'Ali'
Feb 20,2019
1 people found
this helpful
Being an agent myself with over 10 years experience in both sales and lettings Bora was very attentive. He listened to my needs, was proffesional and extremely helpful. A credit to the company, keep up the good work and all the best with your future career. ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 21, 2019
View all comments (1)
Dear Ali. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“First Class Customer Service...”

Share on :
Feb 20,2019
Minithumbup
By: 'Mr'
Feb 20,2019
1 people found
this helpful
Bora was an excellent agent who made the whole process so simple. Was always on hand to answer any questions me and my partner had. Couldn't recommend enough...
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By: Alex Neil Estate Agents
Feb 21, 2019
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Dear Mr Johnston. Many thanks for leaving your review. We are very happy that you are satisfied with Bora's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:36 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)


Last updated on 10/12/2018, 1:37 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 11:01 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:31 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:32 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
0% (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 4:24 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:11 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Canary Wharf and Docklands, Canary Wharf, E14