Alex Neil
Canary Wharf and Docklands, London, E14
4.8/5, 1103 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction

Property Features

Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards ... show more Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Canary Wharf and Docklands.

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2024 allAgents People Awards


Latest Reviews

View all Reviews 1103
19th Oct 2023
reviewed by 'Prakash'
“I cannot rate Sufaida highly enough. As far as Property Managers go she has by far been the best I’......”
29th Dec 2022
reviewed by 'Gian'
“I started my business experience with Alex Neil Canary Wharf in 2018. Since that time I had always a good service ......”
5th Oct 2022
reviewed by 'Sandra'
“Great experience from selling our flat through Georgia and the team at Alex Neil, Canary Wharf. Negotiated a good deal ......”
27th Sep 2022
reviewed by 'youheng'
“Really nice agent. Armantas Put a lot of efforts and help me to communicate with landlord. I really appreciate it....”
22nd Sep 2022
reviewed by 'Maharaja Palanivel'
“Excellent support and service from agent Mr.Armantas Mickus helping us promptly find the right property to rent with a ......”
16th Sep 2022
reviewed by 'Themis Papathanasiou'
“I dealt with Kyra Ceesay after I secured my property. She was very helpful during the process, making sure I ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Alex Neil
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 3 540 21 179 3 222 6 16 4
Areas covered
  • E14
  • Docklands
  • E16
  • Canary Wharf
  • E1W
  • Isle of Dogs
  • E6
  • Royal Docks
  • Bow
  • Hackney
  • Bethnal Green
  • Whitechapel
  • Wapping
  • Shoreditch
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
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Canary Wharf and Docklands, E14
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“Good sale!!...”

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Mar 20,2019
Minithumbup
By: 'Mr'
Mar 20,2019
0 people found
this helpful
Booked in a day of viewings for my property and Alex Neil got a great offer and sold my property. I am very impressed that in a short period they had that many clients to view and offers. Great sale very pleased. Bora was very ...
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By: Alex Neil Estate Agents
Mar 20, 2019
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Dear Mr G Tao, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“Amazing...”

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Mar 19,2019
Minithumbup
By: 'Val'
Mar 19,2019
0 people found
this helpful
Bora helped me and my family by a new home, couldn't be more happier. He was plea sent and very helpful. Would highly recommend...
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By: Alex Neil Estate Agents
Mar 19, 2019
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Dear Val, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“***...”

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Mar 19,2019
Minithumbdown
By: 'Antonm'
Mar 19,2019
0 people found
this helpful
Agency has not returned the key for the property to the landlord, when their relationship terminated. The agents have trespassed on the premises after being explicitly denied access. They attempted to use the set of keys that they kept* in order to enter the property (...
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By: Alex Neil Estate Agents
Mar 20, 2019
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Dear Anton Manoylov, n nThank you for bringing this matter to our attention, we received your separate email providing more information. n nWe are in the process of investigating the scenario outlined and will respond to you in due course. n nBest regards, n nAlex Neil Estate Agents ...

“Excellent...”

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Mar 19,2019
Minithumbup
By: 'Dee'
Mar 19,2019
0 people found
this helpful
What an asset Bora is to your company, charming young gentle who helped and advised through the purchase of my new property. Highly recommend...
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By: Alex Neil Estate Agents
Mar 20, 2019
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Dear Dee S, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Fantastic duo...”

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Mar 19,2019
Minithumbup
By: 'Kane'
Mar 19,2019
0 people found
this helpful
Great viewings with both and found a great property. Always answered my questions straight away and walked me through the process. Not one fault!!...
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By: Alex Neil Estate Agents
Mar 20, 2019
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Dear Kane, n nThank you very much for leaving your review for Bora and Valentina. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Perfect...”

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Mar 19,2019
Minithumbup
By: 'Leigh'
Mar 19,2019
0 people found
this helpful
Bora was such a lovely young man, he was very helpful helping me choose my perfect property. Would defiantly recommend Bora....
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By: Alex Neil Estate Agents
Mar 20, 2019
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Dear Leigh H, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Super...”

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Mar 18,2019
Minithumbup
By: 'Joseph'
Mar 18,2019
0 people found
this helpful
From start to finish great process. Very clear in what i can afford and found me the right property to my requirements. Thank you again Bora...
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Joseph, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

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Mar 18,2019
Minithumbup
By: 'Jodi'
Mar 18,2019
0 people found
this helpful
Bora helped me buy my first property and he was very helpful and professional and always available when needed. Highly recommend...
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Jodi, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“E1W tenant...”

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Mar 16,2019
Minithumbup
By: 'Sarah'
Mar 16,2019
0 people found
this helpful
Brilliant customer service and help. It is not often you speak to an agent and they listen to all your requirements and make sure they find you exactly what you are looking for rather than pushing you to something else. Really enjoyed my search with ...
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Sarah, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great job...”

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Mar 16,2019
Minithumbup
By: 'Adan'
Mar 16,2019
0 people found
this helpful
It is hard to find a consultant who really listens to what you require. Great service and would defiantly use Bora again....
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Adan Cem, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic purchase...”

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Mar 16,2019
Minithumbup
By: 'Steven'
Mar 16,2019
0 people found
this helpful
Having bought a few properties before this purchase with Alex Neil and Bora was great. Step by step communication throughout....
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Steven M, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Recommended...”

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Mar 15,2019
Minithumbup
By: 'Michael'
Mar 15,2019
1 people found
this helpful
Fantastic service and very knowledgeable group at Alex Neil. Fantastic service over the years and very impressed with Bora's insight into the market. Would highly recommend....
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Mar 15, 2019
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Dear Michael G, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, ...

“Professional...”

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Mar 15,2019
Minithumbup
By: 'Cathy'
Mar 15,2019
0 people found
this helpful
Bora is a true gentleman who helped me and my partner in our decision of finding a perfect home. We are chuffed at the service provided. Very professional yet with a personal edge....
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Cathy, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great assistance...”

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Mar 15,2019
Minithumbup
By: 'Callum'
Mar 15,2019
0 people found
this helpful
Being a 19 year old looking to move out for the first time and rent was not easy. Great help from Bora who helped with everything throughout the whole process. Found a great home and made it easy....
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Callum, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Superb...”

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Mar 15,2019
Minithumbup
By: 'Ayla'
Mar 15,2019
0 people found
this helpful
Great agency and great staff. Always on top of what needs to be done. Bora was great with his customer service and passion for his job. Really helped us in our search....
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By: Alex Neil Estate Agents
Mar 18, 2019
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Dear Ayla, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great Help...”

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Mar 14,2019
Minithumbup
By: 'Sally'
Mar 14,2019
1 people found
this helpful
Great service from Bora to find me a great property. Walked me through the whole process and was very prompt in any questions i had. Was a great experience and thank you...
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By: Alex Neil Estate Agents
Mar 14, 2019
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Dear Sally, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“5* service...”

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Mar 14,2019
Minithumbup
By: 'Leo'
Mar 14,2019
0 people found
this helpful
After a few attempts to sell my house with different agents I went with Alex Neil and the service they provided was phenomenal. Bora was straight to the point and book in viewings and sold my property. Great chap...
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Mar 15, 2019
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Dear Leo, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Quick and easy...”

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Mar 14,2019
Minithumbup
By: 'Mr'
Mar 14,2019
1 people found
this helpful
I live in Thailand and i have been looking for a home in london for a while, thanks to Bora this has happend. A simple Q&A session to understand my needs and a few long distance phone calls later i was on the property ...
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By: Alex Neil Estate Agents
Mar 14, 2019
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Dear Mr Hasan, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Made it easy!!...”

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Mar 13,2019
Minithumbup
By: 'Dan'
Mar 13,2019
1 people found
this helpful
Have been searching for a property to buy for a while. Came across a property with Alex Neil and Bora. Great help and listened to all my requirements. Was very attentive and answered all my questions promptly. I am a very happy buyer!!...
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By: Alex Neil Estate Agents
Mar 13, 2019
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Dear Dan F, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic sale...”

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Mar 12,2019
Minithumbup
By: 'Ian'
Mar 12,2019
1 people found
this helpful
Great help by these to gentlemen throughout the process of selling my property. Worked extremely hard and prioritised my property....
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By: Alex Neil Estate Agents
Mar 12, 2019
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Dear Ian, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Really happy...”

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Mar 11,2019
Minithumbup
By: 'Anthony'
Mar 11,2019
1 people found
this helpful
Bora listened to all my requirements and assisted in finding me a great home. Shower great customer service and never pressured me into making any decisions. Fantastic guy and will use again!!!...
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Comment on agent fees
Fair
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By: Alex Neil Estate Agents
Mar 11, 2019
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Dear Anthony, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Exceptional...”

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Mar 11,2019
Minithumbup
By: 'Jason'
Mar 11,2019
0 people found
this helpful
Fantatic service and care taken by Bora in finding me a property to rent. Never pressured for a decision and took great care on viewings and our requirements....
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By: Alex Neil Estate Agents
Mar 11, 2019
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Dear Jason, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great help...”

Share on :
Mar 09,2019
Minithumbup
By: 'Steven'
Mar 09,2019
1 people found
this helpful
Fantastic service by Bora in helping me purchase my first property. Gave great guidence and helped me throughout the process. Always had a smile on his face no matter what. Would recommend!!!...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 11, 2019
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Dear Steven J, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Top Man!...”

Share on :
Mar 08,2019
Minithumbup
By: 'ZA'
Mar 08,2019
1 people found
this helpful
Bora is friendly, fair, commercial, and a pleasure to deal with. He mediates between tenants and landlord in a mutually beneficial way that manages to yield results even in the most delicate of transactions....
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Comment on agent fees
Reasonable.
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By: Alex Neil Estate Agents
Mar 08, 2019
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Dear ZA. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service...”

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Mar 08,2019
Minithumbup
By: 'Lisa'
Mar 08,2019
1 people found
this helpful
Fantastic help in selling my property. From the first moment to the last. Always kept me in the loop and done there upmost. Fantastic sale went through smooth as you like....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 08, 2019
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Dear Lisa C, Thank you very much for leaving your review for Harry and Bora. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic purchase...”

Share on :
Mar 07,2019
Minithumbup
By: 'Faizal'
Mar 07,2019
1 people found
this helpful
I was very happy with Bora who was constant in helping me find a property to purchase. Always let me know soon as a property came in my requirements and we finally bought. Great service!!!...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 07, 2019
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Dear Faizal. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great help...”

Share on :
Mar 06,2019
Minithumbup
By: 'Geoff'
Mar 06,2019
1 people found
this helpful
Helped me find a great home for myself. Walked me through the whole process and was great at being responsive....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 06, 2019
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Dear Geoff, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great...”

Share on :
Mar 05,2019
Minithumbup
By: 'Dickson'
Mar 05,2019
1 people found
this helpful
Alex Neil has the best team right now. They all have an outstanding work effort. Especially abul who is always going out his way to help me understand the property market. He showed me so many properties. I will definetly recommend Alex neil to friends ...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 05, 2019
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Dear Dickson. Thank you so much for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

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Mar 05,2019
Minithumbup
By: 'Delwar'
Mar 05,2019
1 people found
this helpful
Just wanted to say Alex neil has the best welcoming friendly staff around. Abul help me out with all my enquirers. He is fantastic at his job. Keep up the good work...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 05, 2019
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Dear Delwar. Thank you for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great sale...”

Share on :
Mar 04,2019
Minithumbup
By: 'Happy'
Mar 04,2019
1 people found
this helpful
Bors helped me with a great property for sale. Never battled an eyelid in doing late viewings for me due to my work commitments. Fantastic guy and recommended...
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Mar 04, 2019
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Dear Happy buyer, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...
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Staff picture Maciej
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Staff picture Georgia
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Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:52 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 1:01 PM 08/02/2024 by Jon Pulman

Awards won by Alex Neil, London E14 8JT



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