Alex Neil
Canary Wharf and Docklands, London, E14
4.8/5, 1103 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction

Property Features

Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards ... show more Alex Neil in Canary Wharf & Docklands is your trusted local estate agent when selling or buying properties. We have decades of property experience in Wapping, Limehouse, Poplar, Canary Wharf, Docklands, the Isle of Dogs, Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown. Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Canary Wharf and Docklands.

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Latest Reviews

View all Reviews 1103
19th Oct 2023
reviewed by 'Prakash'
“I cannot rate Sufaida highly enough. As far as Property Managers go she has by far been the best I’......”
29th Dec 2022
reviewed by 'Gian'
“I started my business experience with Alex Neil Canary Wharf in 2018. Since that time I had always a good service ......”
5th Oct 2022
reviewed by 'Sandra'
“Great experience from selling our flat through Georgia and the team at Alex Neil, Canary Wharf. Negotiated a good deal ......”
27th Sep 2022
reviewed by 'youheng'
“Really nice agent. Armantas Put a lot of efforts and help me to communicate with landlord. I really appreciate it....”
22nd Sep 2022
reviewed by 'Maharaja Palanivel'
“Excellent support and service from agent Mr.Armantas Mickus helping us promptly find the right property to rent with a ......”
16th Sep 2022
reviewed by 'Themis Papathanasiou'
“I dealt with Kyra Ceesay after I secured my property. She was very helpful during the process, making sure I ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Alex Neil
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £32,900 £850,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 3 540 21 179 3 222 6 16 4
Areas covered
  • E14
  • Docklands
  • E16
  • Canary Wharf
  • E1W
  • Isle of Dogs
  • E6
  • Royal Docks
  • Bow
  • Hackney
  • Bethnal Green
  • Whitechapel
  • Wapping
  • Shoreditch
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties
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Bow and Bethnal Green, E3
Canary Wharf and Docklands, E14
Chislehurst and Bromley, BR7
Rotherhithe and Bermondsey, SE16

“Thank you, thank you, thank you!...”

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Mar 28,2020
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By: 'Kate'
Mar 28,2020
1 people found
this helpful
There is not a high enough commendation I could make to Michelle and the team at Alex Neil, Canary Wharf, for the outstanding work done on the purchase of my first property. It was a very complicated transaction, but ultimately the successful completion has been ...
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Mar 30, 2020
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Dear Kate, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service . All the staff are profes......”

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Mar 04,2020
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By: 'Linda'
Mar 04,2020
1 people found
this helpful
Excellent service . All the staff are professional efficient and friendly. Special thanks to Michelle . She guided me through from start to finish of the process of selling my property....
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Mar 04, 2020
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Dear Linda, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry Neal was very good at communicating and......”

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Mar 04,2020
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By: 'Paul'
Mar 04,2020
1 people found
this helpful
Harry Neal was very good at communicating and presenting offers, he accepted when I gave reasons why we would not accept etc. until we found an offer that was acceptable. Michelle Holford did a great job of supporting us through a difficult time with the ...
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Mar 04, 2020
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Dear Paul, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Helpful and professional service...”

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Mar 04,2020
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By: 'Selwyn'
Mar 04,2020
1 people found
this helpful
Helpful and professional service I was particularly impressed by how our case was handled by Harry Neal. He took our situation into account and got us a good deal that benefitted both us and the vendor. After the offer was accepted, Harry went further in ...
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By: Alex Neil Estate Agents
Mar 05, 2020
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Dear Selwyn, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic work from Harry and Maciej, it was ......”

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Feb 28,2020
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By: 'Greg'
Feb 28,2020
1 people found
this helpful
Fantastic work from Harry and Maciej, it was a pleasure working with them Both. I have worked with other agents in the past but Alex Neil gave me the best service....
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By: Alex Neil Estate Agents
Feb 28, 2020
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Dear Greg, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I received a great service from Harry and Mac......”

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Feb 27,2020
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By: 'Harrison'
Feb 27,2020
1 people found
this helpful
I received a great service from Harry and Maciej. I was pleased by the property they have helped me secure....
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By: Alex Neil Estate Agents
Feb 27, 2020
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Dear Harrison, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Harry and Maciej where a great pleasure to wo......”

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Feb 27,2020
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By: 'Stacey'
Feb 27,2020
1 people found
this helpful
Harry and Maciej where a great pleasure to work with. They came down to my property m. Done photos / floor plan. Found me a tenant and I was able to move abroad...
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By: Alex Neil Estate Agents
Feb 27, 2020
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Dear Stacey, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent work from Mohammad for being so hel......”

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Feb 19,2020
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By: 'Sonia'
Feb 19,2020
1 people found
this helpful
Excellent work from Mohammad for being so helpful in finding me my new flat! Absolutely love my new place. Couldnt have done it without these guys!!!!!! :)...
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By: Alex Neil Estate Agents
Feb 20, 2020
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Dear Sonia, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Superb work done by mohammad and magic for ma......”

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Feb 10,2020
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By: 'Natalia'
Feb 10,2020
1 people found
this helpful
Superb work done by mohammad and magic for making it so simple to find the perfect flat. So happy with their services. Would highly recommend...
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By: Alex Neil Estate Agents
Feb 11, 2020
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Dear Natalie, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry valued my property and gave me great co......”

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Feb 04,2020
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By: 'Robert'
Feb 04,2020
1 people found
this helpful
Harry valued my property and gave me great confidence in everything he said. A number of viewings were conducted very quickly and Majic found me a buyer. Great from start to finish....
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By: Alex Neil Estate Agents
Feb 05, 2020
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Dear Robert, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“We were highly recommended Harry from a close......”

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Feb 04,2020
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By: 'Gerry'
Feb 04,2020
1 people found
this helpful
We were highly recommended Harry from a close friend. Immediately he made time and showed real care for us. Within 10 days Majic sold our property for the asking price. Highly recommend this agent...
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Feb 05, 2020
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Dear Gerry, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great job mohammad. Very good estate agent. T......”

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Jan 31,2020
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By: 'Luca'
Jan 31,2020
0 people found
this helpful
Great job mohammad. Very good estate agent. Thank you Maciej for your help as well. Both people helped with my new home find. I like the agency. Will tell all my friends and family very soon...
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“Wonderful work from Magic and Harry. Top guys......”

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Jan 31,2020
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By: 'Pelly'
Jan 31,2020
1 people found
this helpful
Wonderful work from Magic and Harry. Top guys who helped me find a property within one day. Havent seen this kid of driven attitude from agents before! Extremely happy...
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By: Alex Neil Estate Agents
Jan 31, 2020
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We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Mohammad was very helpful and kind during the......”

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Jan 28,2020
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By: 'Fred'
Jan 28,2020
1 people found
this helpful
Mohammad was very helpful and kind during the process of looking for a new flat. Magic also helped wit the search but helping me through the referencing. Really happy with the service...
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Jan 28, 2020
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Dear Fred, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was an absolute delight to work with. V......”

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Jan 28,2020
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By: 'Mohammad'
Jan 28,2020
1 people found
this helpful
Harry was an absolute delight to work with. Very quick and efficient. Mohammad also was very professional in his behaviour. Very well organised office! 10/10...
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By: Alex Neil Estate Agents
Jan 29, 2020
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Dear Mohammad, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I had a wonderful time speaking with Mohammad......”

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Dec 27,2019
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By: 'Manuel'
Dec 27,2019
1 people found
this helpful
I had a wonderful time speaking with Mohammad and Harry. Very good negotiators. Helped me save money and time by finding me a property so quickly! Really appreciate all of the help received. Absolutely recommend....
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Manuel Decosta, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“A very smooth and easy sales process - Harry ......”

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Dec 27,2019
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By: 'Jon'
Dec 27,2019
1 people found
this helpful
A very smooth and easy sales process - Harry valued my property and Mo found me a buyer within 1 week - highly recommended agents...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Jon, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service from Maciej, he found me a ......”

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Dec 27,2019
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By: 'Tom'
Dec 27,2019
1 people found
this helpful
Fantastic service from Maciej, he found me a perfect tenant for my property in the heart of canary Wharf. I will be using Alex Neil again in the future....
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Tom, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Gave a very reliable valuation, marketed the ......”

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Dec 23,2019
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By: 'R'
Dec 23,2019
1 people found
this helpful
Gave a very reliable valuation, marketed the property very quickly and conducted a number of viewings very quickly leading to the full asking price within a week. Would highly recommend....
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By: Alex Neil Estate Agents
Dec 24, 2019
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Dear R Parsons, Thank you for leaving these positive comments about your experience of dealing with our business. We were pleased to read your thoughts and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“After months of searching for my dream home I......”

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Dec 23,2019
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By: 'Gerry'
Dec 23,2019
1 people found
this helpful
After months of searching for my dream home I finally came across Alex Neil. Harry took the time to actually understand what I was looking for unlike other agents who just sent me random properties. I met Mo at the viewing and instantly fell in ...
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Dec 24, 2019
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Dear Gerry, Thank you for leaving these positive comments about your experience of dealing with our business. We were pleased to read your thoughts and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Big thank you to Moe and Magic. Both lads hel......”

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Dec 21,2019
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By: 'Trevor'
Dec 21,2019
0 people found
this helpful
Big thank you to Moe and Magic. Both lads helped find me a flat really quickly. No hassle service from the guys. Will be going back to canary wharf when im looking again...
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“I would highly recommend using this agent. Th......”

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Dec 21,2019
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By: 'Sarah'
Dec 21,2019
0 people found
this helpful
I would highly recommend using this agent. The office staff in canary wharf were very professional with how they conducted my property search. Start to finish within 7 days and i was able to move in with no problems whatsoever....
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By: Alex Neil Estate Agents
Dec 24, 2019
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Dear Sarah, Thank you for leaving these positive comments about your experience of dealing with our business. We were pleased to read your thoughts and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil have been great helping me get an o......”

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Dec 20,2019
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By: 'Christina'
Dec 20,2019
1 people found
this helpful
Alex Neil have been great helping me get an offer for my flat. Though they were not my first estate agent choice, massive credit to them for being thoroughly professional through the whole process and keeping me up to date. Harry Neal and his team ...
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Dec 20, 2019
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Dear Christina, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves that you make. Best regards, Alex Neil Estate Agents ...

“I couldn't recommend Michelle Holford enough.......”

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Dec 09,2019
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By: 'Najette'
Dec 09,2019
1 people found
this helpful
I couldn't recommend Michelle Holford enough. I have to admit that I thought selling my flat would be a quick and easy process. However, after losing two buyers in six months I thought it would never happen. I did finally sell my flat and am ...
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By: Alex Neil Estate Agents
Dec 11, 2019
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Dear Najette Hafidi, Thank you for taking the time to leave this review about your experience of dealing with us. We were very pleased to read your comments and we look forward to helping you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was extremely helpful during my propert......”

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Dec 05,2019
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By: 'Alex'
Dec 05,2019
1 people found
this helpful
Harry was extremely helpful during my property search, and made some very good recommendations for me to look at, all carefully targeted to my search criteria. When we found the right property he assisted me in the offer process, was very accessible and with good ...
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Dec 05, 2019
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Dear Alex, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I called alex neil two weeks ago looking for ......”

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Nov 29,2019
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By: 'Grace'
Nov 29,2019
1 people found
this helpful
I called alex neil two weeks ago looking for a property as i needed to move out urgently. I am now moving in to a lovely 3 bedroom flat! These guys are absolutely fantastic! They helped me find a property that suited me and my family!...
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Nov 29, 2019
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Dear Grace, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Just completed on 2 units and complex delays ......”

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Nov 29,2019
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By: 'Teka'
Nov 29,2019
0 people found
this helpful
Just completed on 2 units and complex delays it's takes quality staff to keep it together anyone can be an agent . But some agents get their hands dirty for both sides and there is only a few that exist...
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By: Alex Neil Estate Agents
Nov 29, 2019
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Dear Teka, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Magic and Mohammad are both very good estate ......”

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Nov 28,2019
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By: 'Vas'
Nov 28,2019
1 people found
this helpful
Magic and Mohammad are both very good estate agents. They knew what i want and helped me With the reference process. Very smooth experience. Would defo use this agent again...
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Nov 28, 2019
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Dear Vas, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“I must say Mr Shahzad was extremely helpful w......”

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Nov 28,2019
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By: 'Daniel'
Nov 28,2019
1 people found
this helpful
I must say Mr Shahzad was extremely helpful with finding me a flat. I was looking for almost 2 months and within my first conversation with Alex Neil, they understood exactly what i was looking for. Found me a property in the first viewing. Excellent quality ...
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Nov 28, 2019
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Dear Daniel, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommended. They were able to secure ......”

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Nov 27,2019
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By: 'Perry'
Nov 27,2019
1 people found
this helpful
Highly recommended. They were able to secure an offer within two weeks of showing it. The whole team were very helpful and friendly. I would use them again...
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Nov 27, 2019
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Dear Perry, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...
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Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:52 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 1:01 PM 08/02/2024 by Jon Pulman

Awards won by Alex Neil, London E14 8JT



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