Canary Wharf and Docklands, London, E14
4.8/5, 1063 reviews
97% recommended
95% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, ... show more Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown.

Established in 1984, Alex Neil Canary Wharf & Docklands have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in Canary Wharf & Docklands is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,900 £850,000
Lettings 91% 96% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 3 531 21 164 2 214 6 12 4
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Fantastic purchase...”

Share on :
Mar 16,2019
Minithumbup
Bora
By: 'Steven'
Mar 16,2019
0 people found
this helpful
Having bought a few properties before this purchase with Alex Neil and Bora was great. Step by step communication throughout....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Steven M, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Recommended...”

Share on :
Mar 15,2019
Minithumbup
Bora
By: 'Michael'
Mar 15,2019
1 people found
this helpful
Fantastic service and very knowledgeable group at Alex Neil. Fantastic service over the years and very impressed with Bora's insight into the market. Would highly recommend....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 15, 2019
View all comments (1)
Dear Michael G, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, ...

“Professional...”

Share on :
Mar 15,2019
Minithumbup
Bora
By: 'Cathy'
Mar 15,2019
0 people found
this helpful
Bora is a true gentleman who helped me and my partner in our decision of finding a perfect home. We are chuffed at the service provided. Very professional yet with a personal edge....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Cathy, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great assistance...”

Share on :
Mar 15,2019
Minithumbup
Bora
By: 'Callum'
Mar 15,2019
0 people found
this helpful
Being a 19 year old looking to move out for the first time and rent was not easy. Great help from Bora who helped with everything throughout the whole process. Found a great home and made it easy....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Callum, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Superb...”

Share on :
Mar 15,2019
Minithumbup
Bora
By: 'Ayla'
Mar 15,2019
0 people found
this helpful
Great agency and great staff. Always on top of what needs to be done. Bora was great with his customer service and passion for his job. Really helped us in our search....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Ayla, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Quick and easy...”

Share on :
Mar 14,2019
Minithumbup
Bora
By: 'Mr'
Mar 14,2019
1 people found
this helpful
I live in Thailand and i have been looking for a home in london for a while, thanks to Bora this has happend. A simple Q&A session to understand my needs and a few long distance phone calls later i was on the property ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 14, 2019
View all comments (1)
Dear Mr Hasan, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great Help...”

Share on :
Mar 14,2019
Minithumbup
Bora
By: 'Sally'
Mar 14,2019
1 people found
this helpful
Great service from Bora to find me a great property. Walked me through the whole process and was very prompt in any questions i had. Was a great experience and thank you...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 14, 2019
View all comments (1)
Dear Sally, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“5* service...”

Share on :
Mar 14,2019
Minithumbup
Bora
By: 'Leo'
Mar 14,2019
0 people found
this helpful
After a few attempts to sell my house with different agents I went with Alex Neil and the service they provided was phenomenal. Bora was straight to the point and book in viewings and sold my property. Great chap...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 15, 2019
View all comments (1)
Dear Leo, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Made it easy!!...”

Share on :
Mar 13,2019
Minithumbup
Bora
By: 'Dan'
Mar 13,2019
1 people found
this helpful
Have been searching for a property to buy for a while. Came across a property with Alex Neil and Bora. Great help and listened to all my requirements. Was very attentive and answered all my questions promptly. I am a very happy buyer!!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 13, 2019
View all comments (1)
Dear Dan F, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic sale...”

Share on :
Mar 12,2019
Minithumbup
Bora
Harry
By: 'Ian'
Mar 12,2019
1 people found
this helpful
Great help by these to gentlemen throughout the process of selling my property. Worked extremely hard and prioritised my property....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 12, 2019
View all comments (1)
Dear Ian, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Really happy...”

Share on :
Mar 11,2019
Minithumbup
Bora
By: 'Anthony'
Mar 11,2019
1 people found
this helpful
Bora listened to all my requirements and assisted in finding me a great home. Shower great customer service and never pressured me into making any decisions. Fantastic guy and will use again!!!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 11, 2019
View all comments (1)
Dear Anthony, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Exceptional...”

Share on :
Mar 11,2019
Minithumbup
Bora
By: 'Jason'
Mar 11,2019
0 people found
this helpful
Fantatic service and care taken by Bora in finding me a property to rent. Never pressured for a decision and took great care on viewings and our requirements....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 11, 2019
View all comments (1)
Dear Jason, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great help...”

Share on :
Mar 09,2019
Minithumbup
Bora
By: 'Steven'
Mar 09,2019
1 people found
this helpful
Fantastic service by Bora in helping me purchase my first property. Gave great guidence and helped me throughout the process. Always had a smile on his face no matter what. Would recommend!!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 11, 2019
View all comments (1)
Dear Steven J, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Top Man!...”

Share on :
Mar 08,2019
Minithumbup
Bora
By: 'ZA'
Mar 08,2019
1 people found
this helpful
Bora is friendly, fair, commercial, and a pleasure to deal with. He mediates between tenants and landlord in a mutually beneficial way that manages to yield results even in the most delicate of transactions....
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 08, 2019
View all comments (1)
Dear ZA. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service...”

Share on :
Mar 08,2019
Minithumbup
Bora
Harry
By: 'Lisa'
Mar 08,2019
1 people found
this helpful
Fantastic help in selling my property. From the first moment to the last. Always kept me in the loop and done there upmost. Fantastic sale went through smooth as you like....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 08, 2019
View all comments (1)
Dear Lisa C, Thank you very much for leaving your review for Harry and Bora. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Fantastic purchase...”

Share on :
Mar 07,2019
Minithumbup
Bora
By: 'Faizal'
Mar 07,2019
1 people found
this helpful
I was very happy with Bora who was constant in helping me find a property to purchase. Always let me know soon as a property came in my requirements and we finally bought. Great service!!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 07, 2019
View all comments (1)
Dear Faizal. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great help...”

Share on :
Mar 06,2019
Minithumbup
Bora
By: 'Geoff'
Mar 06,2019
1 people found
this helpful
Helped me find a great home for myself. Walked me through the whole process and was great at being responsive....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 06, 2019
View all comments (1)
Dear Geoff, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Great...”

Share on :
Mar 05,2019
Minithumbup
By: 'Dickson'
Mar 05,2019
1 people found
this helpful
Alex Neil has the best team right now. They all have an outstanding work effort. Especially abul who is always going out his way to help me understand the property market. He showed me so many properties. I will definetly recommend Alex neil to friends ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 05, 2019
View all comments (1)
Dear Dickson. Thank you so much for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

Share on :
Mar 05,2019
Minithumbup
By: 'Delwar'
Mar 05,2019
1 people found
this helpful
Just wanted to say Alex neil has the best welcoming friendly staff around. Abul help me out with all my enquirers. He is fantastic at his job. Keep up the good work...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 05, 2019
View all comments (1)
Dear Delwar. Thank you for leaving your review for Abul. We are very pleased that you are happy with the service he provided and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great sale...”

Share on :
Mar 04,2019
Minithumbup
Bora
By: 'Happy'
Mar 04,2019
1 people found
this helpful
Bors helped me with a great property for sale. Never battled an eyelid in doing late viewings for me due to my work commitments. Fantastic guy and recommended...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 04, 2019
View all comments (1)
Dear Happy buyer, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Perfect service...”

Share on :
Mar 01,2019
Minithumbup
Bora
By: 'Chanel'
Mar 01,2019
1 people found
this helpful
Really nice guy and helped me find a great studio apartment. Always kept me in the loop and made it an easy process...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 01, 2019
View all comments (1)
Dear Chanel, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Professional...”

Share on :
Feb 28,2019
Minithumbup
Bora
By: 'Hussein'
Feb 28,2019
1 people found
this helpful
Great professional and really took pride in his job. Always kept me and my partner updated with properties and made sure he found the right property for us. Listened to our requirements and was very useful....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 28, 2019
View all comments (1)
Dear Hussein, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Happy landlord...”

Share on :
Feb 28,2019
Minithumbup
Bora
Harry
By: 'JH'
Feb 28,2019
1 people found
this helpful
Bora helped find the perfect tenant for us and was always keeping me updated with Harry also aways being very helpful and always ready to help and explain procedures to us. Great team and would highly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 28, 2019
View all comments (1)
Dear JH, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Awesome...”

Share on :
Feb 28,2019
Minithumbup
By: 'Salma'
Feb 28,2019
1 people found
this helpful
I called up Alex neil. A lovely well spoken gentlemen picks up the phone and he gave me the best advice. He answered all my questions help me with my property search. I will definetly recommend him to other people....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 28, 2019
View all comments (1)
Dear Salma, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Recommened...”

Share on :
Feb 28,2019
Minithumbup
Bora
By: 'Aff'
Feb 28,2019
1 people found
this helpful
Made finding a property to rent very easy and stress free. Top guy with great communication skills. Need more consultants like him....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 01, 2019
View all comments (1)
Dear Aff, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Happy students...”

Share on :
Feb 28,2019
Minithumbup
Bora
By: 'Leroy'
Feb 28,2019
0 people found
this helpful
Bora listened to our needs and found us a great four bedroom house at a time we struggled as we are students and this time of the year being halfway through university. Really professional throughout the process....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 01, 2019
View all comments (1)
Dear Leroy, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Student...”

Share on :
Feb 27,2019
Minithumbup
Bora
By: 'Matthew'
Feb 27,2019
1 people found
this helpful
Great help in finding me a home at a stressful time being at university. Great communication throughout and made if an easy process....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
View all comments (1)
Dear Matthew, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Satisfied...”

Share on :
Feb 27,2019
Minithumbup
Harry
By: 'Clara'
Feb 27,2019
1 people found
this helpful
I was against the idea of using agency to sell my property until Harry phone me up and asked for a chance to deliver what he was promising. Both Harry and Valentina brought good number of interested buyers and managed to secure a good deal. ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
View all comments (1)
Dear Clara, Thank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“Fast process...”

Share on :
Feb 27,2019
Minithumbup
Bora
By: 'Andreia'
Feb 27,2019
0 people found
this helpful
Bora was really nice in all the process. Everything trying to do the best for us and always available and empathic. I really recommend him....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
View all comments (1)
Dear Andreia, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...

“Excellent...”

Share on :
Feb 27,2019
Minithumbup
Bora
By: 'Mr'
Feb 27,2019
0 people found
this helpful
Bora was very helpful in the whole process. His customer service skills were excellent. I would recommend him to anyone who is looking for a property....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 27, 2019
View all comments (1)
Dear Mr H, Thank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents. ...
Staff picture Matteo
(127)
Staff picture Lucia
(23)
Staff picture Maciej
(76)
Staff picture Rebecca
(70)
Staff picture Michelle
(54)
Staff picture Rabeya
Staff picture Hannah
(7)
Staff picture Alan
(2)
Staff picture Lauren
(1)
Staff picture Immanuel
(1)

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:36 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)


Last updated on 10/12/2018, 12:37 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:01 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:31 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:32 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
0% (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:24 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:11 AM 01/07/2020 by allAgents

As Seen On

Get in touch with

Alex Neil Estate Agents

Branch - Canary Wharf and Docklands, London, E14