Canary Wharf and Docklands, London, E14
4.8/5, 1063 reviews
97% recommended
95% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, ... show more Alex Neil Estate Agents in Canary Wharf & Docklands specialise in property sales, new homes, lettings and property management. We offer properties for sale and to let in a wide area ranging from Wapping, Limehouse, Poplar and Canary Wharf, through Docklands, the Isle of Dogs to Canning Town, Royal Docks, Beckton, Britannia Village and Silvertown.

Established in 1984, Alex Neil Canary Wharf & Docklands have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

As a friendly, dynamic and market leading estate agent, you will receive the highest levels of integrity from our team. Whether you are selling or letting, looking to buy or rent a new home, we can cater for all your property requirements. Our portfolio of available properties is updated daily and enables us to constantly offer a wide variety of homes both for sale and to let.

This ensures we are the first contact for many local, national and international enquiries producing large numbers of quality prospective buyers and tenants. Consequently, we look after many longstanding sales and lettings clients, we regularly welcome returning customers with repeat business and recommendations.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record in Canary Wharf & Docklands is excellent.
Visit our website - www.alexneil.com

Opening Hours
Address

Alex Neil Estate Agents
2 Westferry Road
Canary Wharf,London
Greater London
E14 8JT
020 7537 9859

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,900 £850,000
Lettings 91% 96% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 3 531 21 164 2 214 6 12 4
Areas covered
  • Canning Town
  • Docklands
  • Beckton
  • Canary Wharf
  • E14
  • Isle of Dogs
  • E16
  • Royal Docks
  • E3
  • Bow
  • E9
  • Hackney
  • E2
  • Bethnal Green
  • E1
  • Whitechapel
  • E1W
  • Wapping
  • E8
  • Shoreditch
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Super...”

Share on :
Mar 28,2019
Minithumbup
Bora
By: 'SF'
Mar 28,2019
1 people found
this helpful
Great help in finding me and my colleague a two bedroom apartment to rent. Although it was not easy to get hold of me due to work we done viewings when i could and we got the perfect apartment...
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By: Alex Neil Estate Agents
Mar 28, 2019
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Dear SF. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service provided by him and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great Duo...”

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Mar 28,2019
Minithumbup
Bora
Harry
By: 'Hollie'
Mar 28,2019
1 people found
this helpful
With both of their experiences and knowledge they done a fantastic job in selling my three bedroom house. Great communication throughout and very professional at viewings....
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By: Alex Neil Estate Agents
Mar 29, 2019
View all comments (1)
Dear Hollie. Thank you so much for leaving your review for Bora and Harry. We are very pleased that you are happy with the service provided by them and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good help!!...”

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Mar 28,2019
Minithumbup
Bora
By: 'Tommy'
Mar 28,2019
1 people found
this helpful
Found me a great property and I have finally moved in and extremely happy. Everything that was promised was done and Bora was great....
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By: Alex Neil Estate Agents
Mar 29, 2019
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Dear Tommy T. Many thanks for leaving your review for Bora. We are very pleased that you are happy with his assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Real Help...”

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Mar 27,2019
Minithumbup
Bora
By: 'JS'
Mar 27,2019
1 people found
this helpful
Great service from the first moment i contacted Alex Neil. Sold my property for me and made it as less stress as possible. Great communication from Bora throughout...
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By: Alex Neil Estate Agents
Mar 27, 2019
View all comments (1)
Dear JS. Many thanks for leaving your review for Bora. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Fab...”

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Mar 27,2019
Minithumbup
Bora
By: 'Katy'
Mar 27,2019
1 people found
this helpful
Bora was such a helpful young man in the process of me and my friends buying a property. Defiantly would recommend....
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By: Alex Neil Estate Agents
Mar 27, 2019
View all comments (1)
Dear Katy. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“E6...”

Share on :
Mar 27,2019
Minithumbup
Bora
By: 'J'
Mar 27,2019
1 people found
this helpful
Sold my property for me and even though at times i was not available always kept me updated. Was a great process and sale. Recommended...
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By: Alex Neil Estate Agents
Mar 28, 2019
View all comments (1)
Dear J Mitch. Thank you so much for leaving your review. We are very pleased that you are happy with Bora's assistance and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Fantastic...”

Share on :
Mar 27,2019
Minithumbup
Harry
Bora
By: 'Todd'
Mar 27,2019
1 people found
this helpful
5* service throughout. Could not recommend enough. Great attitude and kept me positive. Got me the perfect tenant and could not be happier....
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By: Alex Neil Estate Agents
Mar 28, 2019
View all comments (1)
Dear Todd. Thank you for leaving your review. We are very pleased that you are happy with the service provided by Harry and Bora and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Ideal location...”

Share on :
Mar 26,2019
Minithumbup
Bora
By: 'Robert'
Mar 26,2019
1 people found
this helpful
Took some time but we got there in the end. Great professionalism and prompt responses. Helped me find a property to my requirements and Bora was fantastic....
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By: Alex Neil Estate Agents
Mar 26, 2019
View all comments (1)
Dear Robert. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“The best...”

Share on :
Mar 25,2019
Minithumbup
Bora
By: 'Samuel'
Mar 25,2019
2 people found
this helpful
Showed fantastic professionalism and knowledge. Sold my property and the whole process was very sucessful. Great company woupd recommend Bora and Alex Neil to anyone!!...
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By: Alex Neil Estate Agents
Mar 25, 2019
View all comments (1)
Dear Samuel. Thank you so much for leaving your review for Bora. We are very pleased that you are happy with the service provided by him and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“5* service...”

Share on :
Mar 24,2019
Minithumbup
Bora
By: 'Jade'
Mar 24,2019
1 people found
this helpful
Great help towards finding me a home. Searched hard and i always got updated with new properties. Bora was great and very patient and got me the home i want for years to come....
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By: Alex Neil Estate Agents
Mar 25, 2019
View all comments (1)
Dear Jade. Many thanks for leaving your review for Bora. We are very pleased that you are happy with the service provided by him. We wish you all the best in your new home and we look forward to many future dealings. Best regards, Alex Neil Estate Agents ...

“Ideal home...”

Share on :
Mar 24,2019
Minithumbup
Bora
By: 'Tim'
Mar 24,2019
1 people found
this helpful
Due to work was hard to viewings but Bora worked past his working hours to be able to do viewings for me. He went the extra mile and helped me greatly. Really appreciate it and could not think of ever going with another agent again!!...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 25, 2019
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Dear Tim. Thank you for leaving your review. We are very pleased that you are happy with Bora's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb...”

Share on :
Mar 22,2019
Minithumbup
Bora
By: 'Paula'
Mar 22,2019
1 people found
this helpful
Very pleased with the service I received from Bora. He was very helpful to me and my family. Never pressured us in to making a decision. Happy with the outcome....
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By: Alex Neil Estate Agents
Mar 25, 2019
View all comments (1)
Dear Paula. Thank you for leaving your review for Bora. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service!...”

Share on :
Mar 21,2019
Minithumbup
Harry
Bora
By: 'Tony'
Mar 21,2019
0 people found
this helpful
Both Harry and Bora have been really proactive in finding a new tenant and agreeing terms. The new AST was quickly arranged....
read full review
Comment on agent fees
The fees are competitive for great service
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear Tony, n nThank you very much for leaving your review for Harry. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Simple and efficient...”

Share on :
Mar 21,2019
Minithumbup
By: 'Michael'
Mar 21,2019
0 people found
this helpful
I was looking for a place for sometime and with a really busy schedule it was hard to take time to find something, but Bogdan kept insisting on getting hold on me to tell mr that he had something good for me, which was true!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear Michael, n nThank you very much for leaving your review for Bogdan. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Brilliant...”

Share on :
Mar 21,2019
Minithumbup
Bora
By: 'Charlie'
Mar 21,2019
1 people found
this helpful
Very happy with the service I received from Bora, he helped me a my family find our perfect property. Would highly recommended Bora to anyone using Alex Neil brilliant company...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (3)
Dear Charlie, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“👍...”

Share on :
Mar 21,2019
Minithumbup
Harry
By: 'Maria'
Mar 21,2019
1 people found
this helpful
Rented a one bed in Canary Wharf, everything was on point, the flat is nice on a good market rate...
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Comment on agent fees
Normal
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear Maria, n nThank you very much for leaving your review for Bogdan and Harry. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“2 bedroom flat...”

Share on :
Mar 21,2019
Minithumbup
By: 'Costelo'
Mar 21,2019
0 people found
this helpful
Bogdan conducted viewings with me I did not like the first property but he quickly came with a good another option for me that I was happy with and there I am!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear Costelo, n nThank you very much for leaving your review for Bogdan. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Couldn't be better...”

Share on :
Mar 21,2019
Minithumbup
Bora
By: 'Francis'
Mar 21,2019
1 people found
this helpful
The agents from Alex Neil helped me through the whole process of selling my property, including valuation, marketing, conducting viewings and managed to get offers in short time, and after few negotiations we had agreed on a price I was happy with. Would recommend...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear Francis, n nThank you very much for leaving your review for Bogdan and Bora. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Brilliant Agents...”

Share on :
Mar 21,2019
Minithumbup
Harry
By: 'L.'
Mar 21,2019
0 people found
this helpful
I have had the pleasure of dealing with Valentina and Harry in the Canary Wharf Branch. I am very happy I chose this agency and will recommend to friends and family....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 21, 2019
View all comments (1)
Dear L. Graham, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“Super...”

Share on :
Mar 21,2019
Minithumbup
Bora
By: 'Hasim'
Mar 21,2019
0 people found
this helpful
Great service throughout. Done after work viewings for me as I did not finish work until late. Always smile on his face and gave great advice....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 22, 2019
View all comments (1)
Dear Hasim, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“Good sale!!...”

Share on :
Mar 20,2019
Minithumbup
Bora
By: 'Mr'
Mar 20,2019
0 people found
this helpful
Booked in a day of viewings for my property and Alex Neil got a great offer and sold my property. I am very impressed that in a short period they had that many clients to view and offers. Great sale very pleased. Bora was very ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 20, 2019
View all comments (1)
Dear Mr G Tao, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“Amazing...”

Share on :
Mar 19,2019
Minithumbup
Bora
By: 'Val'
Mar 19,2019
0 people found
this helpful
Bora helped me and my family by a new home, couldn't be more happier. He was plea sent and very helpful. Would highly recommend...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 19, 2019
View all comments (1)
Dear Val, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“***...”

Share on :
Mar 19,2019
Minithumbdown
By: 'Antonm'
Mar 19,2019
0 people found
this helpful
Agency has not returned the key for the property to the landlord, when their relationship terminated. The agents have trespassed on the premises after being explicitly denied access. They attempted to use the set of keys that they kept* in order to enter the property (...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 20, 2019
View all comments (1)
Dear Anton Manoylov, n nThank you for bringing this matter to our attention, we received your separate email providing more information. n nWe are in the process of investigating the scenario outlined and will respond to you in due course. n nBest regards, n nAlex Neil Estate Agents ...

“Excellent...”

Share on :
Mar 19,2019
Minithumbup
Bora
By: 'Dee'
Mar 19,2019
0 people found
this helpful
What an asset Bora is to your company, charming young gentle who helped and advised through the purchase of my new property. Highly recommend...
read full review
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By: Alex Neil Estate Agents
Mar 20, 2019
View all comments (1)
Dear Dee S, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Fantastic duo...”

Share on :
Mar 19,2019
Minithumbup
Bora
By: 'Kane'
Mar 19,2019
0 people found
this helpful
Great viewings with both and found a great property. Always answered my questions straight away and walked me through the process. Not one fault!!...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 20, 2019
View all comments (4)
Dear Kane, n nThank you very much for leaving your review for Bora and Valentina. We are very pleased that you were satisfied with the service they provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Perfect...”

Share on :
Mar 19,2019
Minithumbup
Bora
By: 'Leigh'
Mar 19,2019
0 people found
this helpful
Bora was such a lovely young man, he was very helpful helping me choose my perfect property. Would defiantly recommend Bora....
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By: Alex Neil Estate Agents
Mar 20, 2019
View all comments (1)
Dear Leigh H, n nThank you very much for leaving your review for Bora. We are very pleased that you were satisfied with the service he provided and we look forward to assisting you again in the future. n nBest regards, nAlex Neil Estate Agents. ...

“Super...”

Share on :
Mar 18,2019
Minithumbup
Bora
By: 'Joseph'
Mar 18,2019
0 people found
this helpful
From start to finish great process. Very clear in what i can afford and found me the right property to my requirements. Thank you again Bora...
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By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Joseph, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Amazing...”

Share on :
Mar 18,2019
Minithumbup
Bora
By: 'Jodi'
Mar 18,2019
0 people found
this helpful
Bora helped me buy my first property and he was very helpful and professional and always available when needed. Highly recommend...
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By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Jodi, n nThank you very much for leaving your 5 star review. We are so pleased that you were happy with the service provided and we look forward to assisting you in the future. n nBest regards, n nAlex Neil Estate Agents ...

“E1W tenant...”

Share on :
Mar 16,2019
Minithumbup
Bora
By: 'Sarah'
Mar 16,2019
0 people found
this helpful
Brilliant customer service and help. It is not often you speak to an agent and they listen to all your requirements and make sure they find you exactly what you are looking for rather than pushing you to something else. Really enjoyed my search with ...
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By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Sarah, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...

“Great job...”

Share on :
Mar 16,2019
Minithumbup
Bora
By: 'Adan'
Mar 16,2019
0 people found
this helpful
It is hard to find a consultant who really listens to what you require. Great service and would defiantly use Bora again....
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By: Alex Neil Estate Agents
Mar 18, 2019
View all comments (1)
Dear Adan Cem, Thank you very much for leaving your comments for Bora we are very pleased that you were happy with the service he provided and we look forward to helping you in the future. Best regards, Alex Neil Estate Agents. ...
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Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:36 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT.
Alex Neil are members of CMP (Client Money Protect), a client money protection scheme.
Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme.
Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:34 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)


Last updated on 10/12/2018, 12:37 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:01 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:31 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:32 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
0% (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:24 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ALEX NEIL INTERNAL COMPLAINTS PROCEDURE

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow.

After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:11 AM 01/07/2020 by allAgents

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Alex Neil Estate Agents

Branch - Canary Wharf and Docklands, London, E14