Contact Us

Top 10 reviews of the week

Week 35 (29th - 04th September 2016) - view other weeks


1

Review by James on 2nd September 2016
Boydens, 34 George Yard Shopping Centre, Braintree
Would you use this agent again? No

I see a lot of 1 Star reviews for Boydens and I can't say I'm surprised.

Boydens were great when my partner and I were looking for a property in Braintree. Very diligent in making sure we had options and were always quick to respond to our queries. The property we are now in was in really good condition as well and a very good deal.

However, once Boydens had our money, that's when this kind of relationship fell apart. We started having problems with our boiler and other plumbing issues in

Read full review

2

Review by Kevin on 31st August 2016
Edzell Property, 1008 Pollokshaws Road, Glasgow
Would you use this agent again? No

We rented a flat from Edzell for several years near Byres road. It was the most awful experience of renting I've personally had, and I've experienced a few landlords and agencies over the years to know a good one from a bad one. There is a common theme in many of the reviews you'll read about Edzell online (apart from the ones Edzell have asked people to write for them). Ignoring emails, ignoring phone messages, failing to respond to multiple requests for repairs, rude staff (except for the P

Read full review

3

Review by ThankfullyNoLongerRenting! on 4th September 2016
Surelet, 14 Market place, Burton Upon Trent
Would you use this agent again? No

I tried to leave 0 stars but 1 is the lowest!
Tenants be VERY careful and avoid if possible. This goes for all the big high street agents to be honest but it's not easy when you don't have much choice.

Expensive fees, VERY unprofessional and never do what they say they will or call back etc etc. Rude staff that treat you like a second class citizen if you're renting.
Be extremely aware of all their masses of extra fees for doing nothing (eg tenancy renewal, 'final inspection' etc etc).

Above a

Read full review

4

Review by Shawsy on 2nd September 2016
Scottish House Move, Centrum House 38 Queen Street:, Glasgow
Would you use this agent again? Yes

We were very impressed by the service provided by Scot House Move to help us sell our flat in Glasgow recently. We sold at above home report value within the space of 9 days, and saved ourselves ƒÂ¯¿½800 to ƒÂ¯¿½2,000 in fees compared to the other estate agents!

But to focus on the low fees would do a disservice to SHM. For one thing, the photographs taken by Ruth were of a very high standard. Professional equipment was used with wide angle lens etc., so the property was presented ex

Read full review

5

Review by Unreliable on 5th September 2016
Slater Hogg & Howison, 43 Cadzow Street, Hamilton
Would you use this agent again? No

My gosh where do I start from...... this company is bad. First we moved into our property 2yrs ago. We took over the property with a promise that some issues with the house would be fixed as soon as, The shed was full of mould and damp cannot be used to store items as they all get wet and mould , our conservatory falling apart letting cold in winter we needs 2x heater to be able to use it. The kitchen,bedroom floors got issues and many other things. They come every six months to take photos of

Read full review

6

Review by Crystal on 4th September 2016
Frost's Estate Agents, 4 Chequer St, St Albans
Would you use this agent again? No

They were the most awful sales agent that I had experience in.

Once the 'sales' guy get you to sign the contract, they don't bother to assist you with anything.

Brochure photos? I can do better. House showings? The staff who appeared did not do anything to promote, didn't arrive beforehand to understand the property, in fact we as owners took the potential buyers through the house in the end. Talk about doing their job. So somehow we agreed to buy a property also sold by Frost and that is when

Read full review

7

Review by Dominic on 31st August 2016
Gatekeeper Property Services Ltd, 3-4 Kingfishers Court Northfield Farm Lane, Witney
Would you use this agent again? No

I agreed to let a flat from Gatekeepers just over six months ago. When we went to see the flat it was in an awful condition with black mould on all 4 bedroom walls as well as on the ceiling. The bathroom, kitchen and living rooms walls and ceilings were similarly in an awful condition.

On the viewing it was made clear to us that the flat was going to be extensively renovated.

A few days before moving in, weeks after paying Gatekeepers hundred of pounds in fees and passing all of the checks

Read full review

8

Review by Avoid on 4th September 2016
Simpson & Partners, 43-45 High Street, Thrapston
Would you use this agent again? Yes

I HAVE HAD EXCELLENT EXPERIENCE WITH ONE PERSON IN THE SALES TEAM, LIZZIE HARDCASTLE, ( 5 star) SO MANY APOLOGIES IN ADVANCE. THIS IS A COPY OF MY RANT OF A LETTER WHICH IS ONLY TO DO WITH THE LETTINGS DEPARTMENT WHO SEEM TO HAVE NO POWER TO MAKE A LETTINGS PROPERTY SAFE THAT I USED TO LIVE IN.

Dear Sir/ Madam,

I should have written this email 5 years ago when I started a let with you.

It was a horrendous experience having to deal with your lettings department and the owners. ( The issues w

Read full review

9

Review by Angrytenant on 31st August 2016
Acorn Group Estate Agents, 29 Westow Street, London
Would you use this agent again? No

Absolutely fantastic at getting back to you ASAP to move you in and take your money. Non-existent after that. Endless emails and calls to try and get issues with the flat sorted and nothing all back from them. The conditions of us moving in were not met, that being we didn't want a broken fridge with a broken freezer in it. It took 3 weeks after moving in to get this despite it being a condition before moving in for it to be replaced. Move in date changed twice, they tried to change it a third t

Read full review


Sell or Rent Your Property Via allAgents