Went into Laird's to look about renting a house for our second year at uni.
When in the office we weren't exactly warmly greeted, the agent showed no enthusiasm for us to, or even care whether, use their services.
We arranged to view a house a 2.30pm the next week and were told to ring at 9.30am the day of the viewing to confirm. That was all well and good, however we found it strange that they asked for none of our details.
On the day of the viewing we rang to confirm we would be attending and were told on the phone to meet at the house at 2.30pm.
We arrived at the house at just past 2.25pm and there was no sign of any agents. We waited around outside until just before 2.45pm and at that point decided not to wait any longer.
If they couldn't care enough to show up on time (if they even did show) to look after prospective customers I'd hate to think how they treat the ones who use their services.