“My partner and I started looking for a prospective new ......”
5 Star Review
Jan 14,2014
By:
'Gordon'
Jan 14,2014
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Postcode: ML3
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My partner and I started looking for a prospective new home and were in contact with numerous letting agents. I had shortlisted 6 different properties that we liked and would be interested in viewing, and had arranged viewings with 2 of the other properties before seeing the one through HHC.
On calling I was advised that someone would call me back to give me further details and to possibly arrange a viewing. I was getting used to this as I had been told the same by another 3 letting agents. The difference was that Stephanie Girvan called me back within 15 minutes, and none of the other agents bothered. I received a couple of calls a few days later but by that time we had made our decision.
I was advised of the deposit needed and also that a holding fee could be paid in order to stop anyone else viewing the property for a 4 week period. I was also advised that this was non-returnable if we did not take the property on.
I had various questions that Stephanie approached the landlord with, and came back with an answer within the day, and all through the referencing she was in touch to let me know what was needed. Being the holiday season she was also very cheery and taking in an interest in us as people rather than just chatting about the business side of things.
Coming from a flat that we own it was a very pleasurable first experience in dealing with a property agent and we are moving in less than 6 weeks after first contact. As my partner is expecting it was a relief to get this done hassle free.
Many thanks to all at HHC and Stephanie in particular for looking after us.
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Was this helpful?
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Thanks for your review it was a pleasure to deal with you and glad you have had a good first experience with an agent. I wish you and your family and your new addition all the best for the future and hope you are all happy in your new family home. If there is anything you need in the future just let me know. Thank you for your review again much appreciated.
Thanks Gordon
Kind regards
Steph Girvan