96% sales valuation accuracy
100% sales fee satisfaction
Nov 01,2013
Nov 01,2013
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We bought a wonderful property with a wonderfully complicated lease which took a lot of time and effort to sort out. Without the diligence, drive and good cheer from Francis the chain would have collapsed...
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Thank you!
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Latest Reviews
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reviewed by 'Max'
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reviewed by 'Jim'
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reviewed by 'Chiswick_seller'
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reviewed by 'Ayotade'
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reviewed by 'Gillian'
18th Feb 2021
reviewed by 'John H'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £200,000 | £2,100,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 35 | 0 | 66 | 1 | 24 | 0 | 17 | 0 | 9 | 0 |
Areas covered
- TW9
- Hammersmith
- Richmond
- W6
- TW10
- Chiswick
- River Thames
- W4
- Waterside property
- Brentford
- Houseboats
- TW8
- Moorings
- Isleworth
- Old Isleworth
- TW7
- Kew
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Feb 04,2015
Feb 04,2015
1
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River Homes are simply the best estate agents in the area.
I had quotes from two much larger very well known estate agents as well who gave similar quotes.
I chose River Homes because I object to the hard sell promises, head-shaking and chin-scratching of ...
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Comment on agent fees
Excellent value for money.
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Featured Review
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Aug 14,2017
Aug 14,2017
1
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I love the guys at Riverhomes. I decided, after 21 years of commuting on S******* Rail from Sussex that I'd had enough and needed to rent somewhere in town for the week. A flat felt soulless and I'd always fancied living on the river. There was ...
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Well, agent's fees are always horrifying, but Riverhomes' were no more horrifying than anyone else's.
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Featured Review
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Aug 21,2017
Aug 21,2017
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I can simply describe our experience with Riverhomes as excellent and pain free. To describe the sale of our property via RH as smooth would be an understatement. If ever two people personified the positive role an estate agent can/should play in the sale ...
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Comment on agent fees
Overall they were well worth their fees as they exceeded what we wanted to achieve in terms of sales price and achieved this in a very fast time. They were also willing to negotiate on rates and exclusivity period. You pay for what you get and here we got value.
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Apr 08,2015
Apr 08,2015
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Sue Day was the letting supervisor who provided us this amazing property. Sue is an outstanding professional, whom I first encountered about a year ago, when I was looking for a property and we were unable to find a suitable one at the time, and ...
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Comment on agent fees
Pretty decent and within range - I have absolutely no complaints.
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Nov 06,2015
Nov 06,2015
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I cannot praise Phillip Cannon highly enough. From day one, when I stepped into the Riverhomes office, I knew I had made a good choice. For personal reasons, I wanted an agent who would not pressurise me and be sympathetic to the reasons for my ...
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Feb 18,2021
Feb 18,2021
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The support and “hand holding” through the sale process was most impressive and reassuring. I was particularly pleased with the proactive approach to sorting out information requests and potential problems. Being 5000 miles away this was very important to me. Thank you to Francis Stickney and ...
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Feb 02,2021
Feb 02,2021
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I loved working with Francis Stickney!
Despite complicated family dynamics and the COVID restrictions, and trans Atlantic time change, Francis found a great buyer for our house on the river. He was professional, transparent and helpful at all times.
In fact the whole team at ...
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Dec 02,2020
Dec 02,2020
0
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We had an excellent experience with Riverhomes. Sue helped us view and rent the right flat we were looking for and both Sue & Beth made sure this stressful process was short and sweet.
They were both pro-active, patient and quick to answer all our questions, ...
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Nov 04,2020
Nov 04,2020
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Tamir and Beth helped us to find, view and rent a flat in W4. The service offered by them - and all at River Homes - was professional and friendly; every aspect of the procedure was handled with efficiency and an eye to detail. They ...
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May 18,2020
May 18,2020
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I have dealt with Riverhomes over a period of 3 years and found the entire team nothing but professional, helpful and understanding.
When I was searching for a property Phillip and Sue from the Chiswick office took a lot of time to show me many different ...
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Feb 27,2020
Feb 27,2020
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I have no hesitation in recommending Riverhomes. We chose to sell our house exclusively through Riverhomes and never regretted the decision or disappointed by the service. They were professional, polite, sensitive, helpful and efficient. Thank you to Phillip, Tamir and the rest of the team....
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Dec 17,2019
Dec 17,2019
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Enthusiastic, efficient, professional and always available 24/7. Supportive throughout numerous setbacks along the way............just gets the job done! Thanks Francis....
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Oct 29,2019
Oct 29,2019
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Francis and Phillip at RiverHomes were fantastic. Our sale turned into a saga, with quite a few twists, not always pleasant. Not only were they unstinting in their efforts to sell our house, their support and optimism when the going got a little tough was ...
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Oct 19,2019
Oct 19,2019
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We bought our beautiful house through River Homes and I was happy with their professional and relaxed attitude particularly Sue who was our agent....
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Oct 16,2019
Oct 16,2019
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We highly recommend Riverhomes. Great service provided! Friendly team always available when we had some requests to access the property....
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Oct 08,2019
Oct 08,2019
0
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What a fantastic team at Riverhomes! They are friendly, knowledgeable and professional. Sue, Phillip, Beth and team have been so helpful throughout the purchasing process. Thank you!...
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Jun 21,2019
Jun 21,2019
0
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I am renting my house through River Homes and Sue Day, Francis Stickney and Annabel Siong have all been exemplary. I would highly recommend them to anyone with a property they are looking to rent out by the river....
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Jun 11,2019
Jun 11,2019
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Fantastic experience selling through River Homes. Initially tried selling through a larger agent, however once I switched to River Homes I saw that the personal support and care they offered and the quality of the potential buyers they showed round was significantly higher. Phillip in ...
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Mar 28,2019
Mar 28,2019
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Great agency, quick to respond, catered to whatever was needed within our property. I was only with them a short time but everything was efficient and needs were met by Annabel and her team...
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Feb 25,2019
Feb 25,2019
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Everyone that I dealt with at the Chiswick office of Riverhomes were fantastic to deal with. They were always highly professional, swift in their responses and compassionate with my requirements. Annabel, Sara and Sue were all particularly helpful and super easy to communicate with. I ...
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Comment on agent fees
Fees were relatively reasonable and in keeping with what I would expect to experience for similar properties in the area.
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Mar 22,2018
Mar 22,2018
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When the tenants complained of a blocked drain Annabel was straight onto the matter. She coordinated the operation superbly liaising with the neighbours and Thames Water to ensure that the problem was sorted quickly and efficiently wit the minimal amount of fuss and disruption - ...
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Mar 05,2018
Mar 05,2018
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Almost too good to be true! We have received the most super service from our first call through to opening our new front door. Many thanks, I would not hesitate to recommend Francis and Riverhomes....
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Comment on agent fees
fine
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Feb 28,2018
Feb 28,2018
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I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller ...
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Comment on agent fees
Fees are in line with standard charges (i.e. too high, but there you go)
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Sep 20,2017
Sep 20,2017
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Riverhomes provide a great service. They're professional, flexible and friendly and have reliably sourced a series of excellent tenants for us over the years....
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Comment on agent fees
Midrange
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Aug 07,2017
Aug 07,2017
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Riverhomes found me four tenants in six years, all appropriate to my property and without much of a gap between tenancies. They were efficient in organizing viewings, check-in and check-out and offered other services, too. Sue, Alexis, Alice, Nicola, Philip and many others at the ...
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Comment on agent fees
A bit higher than other agents offered, but then Riverhomes delivered results where others didn't.
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Aug 06,2017
Aug 06,2017
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We can't recommend River Homes highly enough for their extremely professional yet personal approach to everything they do. So far both Phillip and Annabel have been a pleasure to talk to and have provided us with some well needed piece of mind by taking on ...
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Comment on agent fees
Good
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Aug 04,2017
Aug 04,2017
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I had a really good experience buying a property through River Homes and Phillip Cannon. House buying is a stressful business but the whole process was made much more bearable thanks to the excellent communication and relationship I enjoyed with the River Homes team....
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Comment on agent fees
n/a as I was buying not selling
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Aug 04,2017
Aug 04,2017
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We sold our house though the Chiswick branch. Philip is fantastically knowledgable about the local market. He - and the rest of the team - are wonderful at their jobs and made sure everything went smoothly. Thank you!...
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Comment on agent fees
As expected.
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Jul 22,2017
Jul 22,2017
0
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Lewis and his team were fantastic! From first viewing to getting my keys they were so efficient and communicative that it made the whole process stress free.
All the paperwork was turned around really quickly and they made sure everything fell into place so easily.
...
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Comment on agent fees
Fees mid range. Sleek service and easily worth the cost.
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Jun 21,2017
Jun 21,2017
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This is to thank all the staff at the Thames Road branch for re-letting my flat and especially Sue & Kate for their excellent service. Keep up the good work!...
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Phillip Cannon
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Annabel
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Sue
(63)
Francis
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Francis Stickney
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:15 PM 29/03/2018 by Erin Marshall
Best Overall Agent in W4 
