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    Catherine Stopford
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    Kate Stopford
  • Annabel Siong
    Annabel Siong
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    Alice Warren
  • Francis Stickney
    Francis Stickney
  • Nicola French
    Nicola French
  • Nicola French
    Nicola French
  • Phillip Cannon
    Phillip Cannon
  • Sue Day
    Sue Day
  • Nigel Day
    Nigel Day
  • Alice Warren
    Alice Warren
  • Ian Tichener
    Ian Tichener
  • Caroline Davidson
    Caroline Davidson
  • Henry Day
    Henry Day
  • Simon Waller
    Simon Waller
  • Erin Marshall
    Erin Marshall
  • Sabrine Khalfallah
    Sabrine Khalfallah
  • Charlie Foreman
    Charlie Foreman
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    Layla Walton
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    Erin Marshall
  • Emily Lewcock
    Emily Lewcock
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    Nick Marlow
At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people Read full description...At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people live the waterside dream. riverhomes began in 2003 as a family-owned business - and that's what it remains today: one father and two sons who jointly lead a team of over 30 loyal, dedicated and hardworking employees who we consider to be just as much a part of our family. We know everything there is to know about waterside living - not just property prices, but the best areas to see the wildlife, the optimal times to take a boat out, the friendliest pubs, the prettiest nearby parks... and so much more! You couldn't find a more knowledgeable group of people to market a property or show you around one.
Properties for sale
Properties for rent
Feb 04,2015
Minithumbup
Sue Day
By:
Feb 04,2015
Featured Review
0 people found
this helpful
River Homes are simply the best estate agents in the area. I had quotes from two much larger very well known estate agents as well who gave similar quotes. I chose River Homes because I object to the hard sell promises, head-shaking and chin-scratching of their competitors. At a certain level, buyers DO NOT get the wool pulled over their eyes with this behaviour and will run a mile. River Homes staff were hard working, professional and informative at all times without the pushiness. They e...
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Comment on agent fees
Excellent value for money.
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Sep 23,2015
Minithumbup
Nigel Day
By:
Sep 23,2015
Featured Review
0 people found
this helpful
I am extremely sorry that it has taken me so long to get round to writing to you to give proper recognition to the extraordinary efforts you made on our behalf as we tried to sell our property. You and your team, but I would have to say particularly you, worked your socks off with both our potential purchasers as we battled for 4 months or so, through ever changing circumstances in our attempt to complete on a sale. You always maintained an air of optimism, you were always cheerful, polite and...
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Comment on agent fees
Riverhomes headline rate is in my view too high. However I was offered a substantial discount which brought the fee to an acceptable level.
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Jun 06,2014
Minithumbup
Nigel Day
By:
Jun 06,2014
Featured Review
1 people found
this helpful
We are returning clients and this is he second property we have bought through Riverhomes. They are specialised and their deep knowledge of waterside properties are a strong advantage. We had total trust in Nigel to advice, support and guide us through what turned out to be a difficult purchase, happening under very stressful and unusual conditions. And just like the first time 3 years ago when we acquired a first property with him, this purchase was successfully concluded thanks to his communic...
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Jul 21,2016
Minithumbup
Catherine Stopford
By:
Jul 21,2016
Featured Review
0 people found
this helpful
In my six years of using River Homes as my estate agency to let and manage my houseboat, Kate has been the one person who has been with me through each previous tenancy (6) and the current one as well. If I need her for anything during a tenancy, I know without question that Kate will respond quickly and efficiently. However, her real talent occurs at the end of the tenancy. When landlords and tenants disagree about missing items and damages to the landlord's property, Kate knows very well that ...
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Comment on agent fees
Kate charges me nothing. I believe she is a salaried employee. At first, I thought the agency charged too much, but a houseboat friend assured me their rates are not too over the top. More importantly, they are the only agency in London that has a houseboat division. Most importantly, they are the only agency that has Kate.
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Jun 12,2014
Minithumbup
Annabel Siong
By:
Jun 12,2014
Featured Review
0 people found
this helpful
I don't usually write reviews, but Annabel deserves one. This is my first venture into a buy to let and am acting on behalf of an offshore company. As I was away when the above apartment was purchased, my friend Ian, handled the purchase and afterwards was put in touch with Annabel to deal with the property management side. I was impressed with the articulate and positive emails exchanged between Ian and Annabel, cc to me in LA. On my return to the UK, my first meeting with Annabel w...
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Apr 11,2017
Minithumbup
Sue Day
By:
Apr 11,2017
0 people found
this helpful
This was an excellent service given that my sale had fallen through two years previously and the purchaser required a lot of reassurance. Sue handled the sale very professionally and was very helpful throughout the negotiations and sale process. With many thanks for all your hard work....
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Comment on agent fees
good
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Apr 10,2017
Minithumbup
Sabrine Khalfallah
By:
Apr 10,2017
0 people found
this helpful
Sabrine made the whole letting process so easy. As a relocation consultant assisting a client with finding a new home her proactive and friendly approach was most welcome. I wouldn't hesitate to contact Sabrine again. Very professional, thorough and quick to act. Thanks so much for all your help....
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Apr 07,2017
Minithumbup
Sabrine Khalfallah
By:
Apr 07,2017
0 people found
this helpful
Sabrine was an absolute star in helping find a property for my friend who was moving to London on a 2 year business relocation. She was extremely efficient and quick to arrange a viewing and then negotiate a complete redecoration of the property with the landlord. She kept us totally informed at all stages and made the move effortless and then calling after to ensure all was well . I would strongly recommend Sabrine as she was excellent in all aspects. A Big THANKS and well done from myself ...
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Apr 07,2017
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Apr 07,2017
0 people found
this helpful
I recently let out a property when my previous tenants moved on. Sabrine and Erin were very quick and efficient in finding and vetting new tenants, keeping me informed of where we had got to on a regular basis and the whole process was really hassle-free. Thank you!...
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Mar 31,2017
Minithumbup
Sue Day
Alice Warren
By:
Mar 31,2017
0 people found
this helpful
I have just moved into a lovely flat and the whole process was made so simple due to the friendly and helpful services of Sue and Alice at Riverhomes. Nothing is too much trouble and they were very quick to respond to any queries I had. First class!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2017
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 31,2017
0 people found
this helpful
The team worked efficiently with good communication with the clients. They can give me (the landlord) constructive comments in every aspects....
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Comment on agent fees
The fees are acceptable for its good service.
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Mar 27,2017
Minithumbup
Nick Marlow
Charlie Foreman
By:
Mar 27,2017
0 people found
this helpful
Nick & Charlie What can we say...they were both so helpful through our purchase and beyond! Being new to the boating world they helped educate and support us though a new transition. Their professionalism and constant communication was well recieved! Thank you!!...
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Mar 24,2017
Minithumbup
Charlie Foreman
By:
Mar 24,2017
0 people found
this helpful
Always availible and fantastically helpful. Charlie helped to iron out a few issues with my purchase. Thanks for all your help!...
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Mar 23,2017
Minithumbup
Annabel Siong
By:
Mar 23,2017
0 people found
this helpful
Annabel has made what could have been a very stressful move for an elderly and sick parent an easy and professionally supported experience. As is always the case, there were some teething problems with the rental flat. Annabel went out of her way, including over weekends and giving out her personal mobile, to ensure these were resolved quickly. We are fortunate with an understanding Landlord too. All in all an unexpectedly great experience at a tough time for the family. Much appreciated!...
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Mar 17,2017
Minithumbup
Annabel Siong
By:
Mar 17,2017
0 people found
this helpful
Annabel Siong looks after seven of my properties in Chelsea, Barnes and Mortlake. I have found her to be extremely efficient and very easy to communicate with. She has dealt with teething problems in my new build properties as well as difficulties with my period properties with equal aplomb. I am extremely satisfied with the service she has provided and would highly recommend her...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 15,2017
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 15,2017
0 people found
this helpful
Kate Stopford and Annabel Siong have been excellent in the management and keeping the integrity of my property thereby making it attractive for quick Tenancy Turnaround. This experience has given me peace of mind knowing I have consummate professionals managing my estate (since 2012); though I live several miles away from England...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
Sabrine Khalfallah
By:
Mar 14,2017
0 people found
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Sabrine was extremely knowledgeable about the area and indeed the block. She found a super tenant very quickly and organised the letting process really well....
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Comment on agent fees
OK, not the most competitive on the market but felt they had the edge on the access to prospective tenants
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Mar 08,2017
Minithumbup
Caroline Davidson
By:
Mar 08,2017
0 people found
this helpful
Buying a boat through Riverhomes Putney was a very pleasant experience. Caroline was efficient whilst being both flexible and friendly. The transaction was stress-free, largely due to the quality of communication and attention to detail. I was very impressed by the level of local knowledge. If I could give 6 stars, I would....
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
We are happy to provide a 5 star rating and recommendation for River Homes and their property manager, Annabel Siong...
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Comment on agent fees
good
Was this helpful? Yes
Mar 01,2017
Minithumbup
Sue Day
By:
Mar 01,2017
0 people found
this helpful
Adam, Sue and Phillip recently acted for us on the sale of our house. The team was incredibly professional and committed. I would highly recommend Riverhomes to anyone wanting to buy or sell their property....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Caroline Davidson
By:
Feb 27,2017
0 people found
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A superbly presented brochure containing the best photographic display i have ever seen. Caroline is the commensurate professional, a warm person with excellent communication skills, a pleasure to meet....
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Comment on agent fees
Commensurate with the selling price achieved.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Caroline Davidson
Simon Waller
By:
Feb 15,2017
0 people found
this helpful
Had the opportunity to deal with riverhomes over many years. Eventually had Simon and Caroline help me in selling the property. both were very professional, honest in their advice and extremely helpful in dealing with the solicitors and ensuring the deal went through. Would recommend them to anyone who is looking for a straightforward and helpful agent....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Feb 10,2017
0 people found
this helpful
Sabrine actively sought tenants before and during the refurbishment of the flat. Her tenaciousness led to securing of tenancy at a premium rent for the building on a long term contract. The actions of both Sabrine and Erin are both personable and professional and I have no hesitation in recommending them....
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Feb 09,2017
Minithumbup
Caroline Davidson
Simon Waller
By:
Feb 09,2017
0 people found
this helpful
We were very happy with the service provided by Simon Waller and Caroline Davidson at River Homes. We had our hearts set on the home we found in Mortlake, and Simon and Caroline were very helpful in pushing everything forward for our exchange and completion. We were able to see the property a number of times, and all the information we needed was communicated quickly and efficiently. Thank you....
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Feb 07,2017
Minithumbup
Nicola French
By:
Feb 07,2017
0 people found
this helpful
My time working with the agency has been a very smooth process, and Nicola was very helpful when it came to changing over tenants....
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Comment on agent fees
The fees were less than what I had to pay to secure my new place, however when it comes to renewing contracts for the house, I believe the fees were a little high.
Was this helpful? Yes
Feb 05,2017
Minithumbup
Annabel Siong
By:
Feb 05,2017
0 people found
this helpful
I bought a flat with a tenant still in, and Annabel looked after the transition when the tenant left. She managed it perfectly: keys, checkout, switching the utilities to me. She advised me on what I had to do with each utility, and even filled an online form on my behalf when Hounslow Council mistakenly contacted Riverhomes instead of contacting me. Excellent work, thank you....
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Comment on agent fees
ok
Was this helpful? Yes
Feb 02,2017
Minithumbup
Sue Day
By:
Feb 02,2017
0 people found
this helpful
We were renewing a let and Riverhomes throughout have been very efficient, good humoured and helpful: they know us well. Although announced at Christmas, they successfully found an ideal tenant who moved in by mid January, despite a two week holiday closure! Great efficiency, and it helps to be able to pop by with paperwork, or clarify in person. I have recommended them several times and have no hesitation in continuing to do so....
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Comment on agent fees
Fees are inevitable, since contracts, references checks etc all take time to do properly
Was this helpful? Yes
Jan 25,2017
Minithumbup
Sue Day
By:
Jan 25,2017
0 people found
this helpful
I am totally delighted with the advice and service that I have received at River Homes. They are efficient, punctual, capable and friendly. Who would have thought moving could be such a pain free process - I am deeply grateful....
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Comment on agent fees
Good.
Was this helpful? Yes
Jan 20,2017
Minithumbup
Alice Warren
By:
Jan 20,2017
0 people found
this helpful
River Homes provide an impeccable service and the team are a pleasure to deal with. They also provide great knowledge of the marketplace. Thank you...
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Jan 20,2017
Minithumbup
Caroline Davidson
Simon Waller
By:
Jan 20,2017
0 people found
this helpful
Caroline is friendly and proactive, as is all of the Riverhomes agents and staff. They are flexible and go out of their way to conclude a sale and assist in any way possible....
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Comment on agent fees
Purchaser so cannot comment on fees
Was this helpful? Yes
Jan 03,2017
Minithumbup
Charlie Foreman
Nick Marlow
By:
Jan 03,2017
0 people found
this helpful
Charlie, Nick and the Team at River Homes have done a great job. Despite the tough market River Homes worked hard to sell my boat. The Team presented the boat in the best possible light with excellent professional photography and presented themselves equally as such. As with the sale of any boat or home to process can be stressful. The River Homes team kept me well informed throughout the entire process and fundamentally got me what I believe to be the best price possible....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 20,2016
Minithumbup
Sabrine Khalfallah
Alice Warren
By:
Dec 20,2016
0 people found
this helpful
Sabrine has been amazing. She helped with renting out a property that was proving extremely difficult but she kept chasing it and exploring every avenue possible. I would work with Sabrine again without hesitation. True commitment and dedication 24-7 (even on her days off). Alice assisted with this rental and was also great. A fantastic and perfect team!!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbup
Charlie Foreman
Nick Marlow
By:
Dec 13,2016
0 people found
this helpful
The most helpful people, especially as we were first time buyers. They were knowledgable of the area and not pushy!...
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Dec 02,2016
Minithumbup
Annabel Siong
By:
Dec 02,2016
0 people found
this helpful
Annabel was fantastic, nothing was too much trouble. Very pleasant, professional, practical and helpful with good attention to detail. She dealt with a flood and arranged all the remedial work; liaised with the management company and insurers and also found a good contractor. The work was done quickly and supervised by her. Annabel also liaised with the tenant and insurers to arrange temporary accommodation. So an excellent service, great value and a pleasure to work with....
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Comment on agent fees
Good value for the excellent service provided.
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Dec 01,2016
Minithumbup
Sabrine Khalfallah
By:
Dec 01,2016
0 people found
this helpful
Hi, I have just sold a flat at the full asking price in Nine Elms through Riverhomes and specifically Sabrine who was the agent. I found Sabrine excellent to deal with keeping me updated before and after all viewings. She really pushed for the sale to the point of telling me how keen viewers were and correctly guessing that one viewer was so keen that he would buy it which he did. Sabrine wasby far the best agent I dealt with borne out by the result and I would have no hesitation recomme...
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Nov 29,2016
Minithumbup
Sue Day
Sue Day
By:
Nov 29,2016
0 people found
this helpful
The staff at Riverhomes were very fast and efficient in renting my flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them.... read full review...
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Nov 29,2016
Minithumbup
Sabrine Khalfallah
By:
Nov 29,2016
0 people found
this helpful
Sabrine was very helpful throughout the buying process - to the extent that when things went a bit wrong through no fault of her own she even interrupted her day off to help sort matters out. I am most grateful....
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Nov 28,2016
Minithumbup
Caroline Davidson
Simon Waller
By:
Nov 28,2016
0 people found
this helpful
Caroline was really helpful in assisting me with my property purchase when I returned to London after living abroad. As I was short on time, she made sure that I viewed only properties that met all of my criteria. After finding the perfect property for me, she kept me up to date and was able to find answers to all of the solicitor's extra questions....
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Comment on agent fees
NA - I was the purchaser
Was this helpful? Yes
Nov 22,2016
Minithumbup
Phillip Cannon
Sue Day
By:
Nov 22,2016
0 people found
this helpful
The staff at Riverhomes were very fast and efficient in renting my Chiswick flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them....
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Comment on agent fees
I would says the fees are average for letting agents
Was this helpful? Yes
Nov 17,2016
Minithumbup
Sabrine Khalfallah
By:
Nov 17,2016
0 people found
this helpful
Sabrina is the person who found my home. She is a charming lady who finalized the paperwork and the contract perfectly. I can describe her as a charming person, loyal and polite....
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Comment on agent fees
good
Was this helpful? Yes
Nov 16,2016
Minithumbup
Sabrine Khalfallah
By:
Nov 16,2016
0 people found
this helpful
Sabrine was absolutely fantastic to deal with. She was quick, responsive, responsible, dependable, and honest. She got our place rented without delay. I would recommend Sabrine to any landlord/tenant....
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Comment on agent fees
Fees are okay. The split option provided by Sabrine made it reasonable. A little higher than the market, but it saved me since she ensured it got occupied in 2 weeks of me buying the place.
Was this helpful? Yes
Nov 15,2016
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Nov 15,2016
0 people found
this helpful
Sabrine and her team were fantastic. In my past 5 years in London, I have moved several times, and Sabrine was by far the most professional, understanding and personable agent. Additionally, her team, especially Erin, made the process as smooth and straightforward as possible and getting the paperwork sorted quickly and accurately. I would highly recommend Riverhomes!...
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Comment on agent fees
This agent's fees are low - compared to other agents.
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Adam was extremely helpful when we were viewing an apartment in Kew Bridge. Everything was very well executed. He and his team are very professional and nothing is too much trouble....
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Oct 27,2016
Minithumbup
Caroline Davidson
By:
Oct 27,2016
0 people found
this helpful
Caroline arranged the viewings of my boat very effectively and pro-actively. The sale was a bit tricky but Caroline was extremely persistent and helpful at all stages. She kept all parties informed and got a price I was happy with. I would highly recommend her, Simon, Steve and all the team at riverhomes...
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Comment on agent fees
Fees are competitive and they worked hard for them!
Was this helpful? Yes
Oct 23,2016
Minithumbup
Phillip Cannon
Alice Warren
By:
Oct 23,2016
0 people found
this helpful
Really helpful - kept us well informed and nothing too much trouble. Everything went exactly as agreed and a very professional service....
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Comment on agent fees
Fees were in line with what others charged but service was excellent
Was this helpful? Yes
Oct 19,2016
Minithumbup
Annabel Siong
By:
Oct 19,2016
0 people found
this helpful
As the Landlord, I'd like to recognise Annabel's efforts throughout 4 years of tenancy at 8 and 12 Riverview Rd whilst we've been in the US. She has been on the ball the entire time and worked constructively and fairly with both us and our tenants. Of particular note were her dogged efforts over 6 months to recover flooring repair costs from a recalcitrant insurance firm after an under floor water main leak in no 12. Wonderful effort and we were extremely thankful. Top job....
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Oct 18,2016
Minithumbup
Caroline Davidson
By:
Oct 18,2016
0 people found
this helpful
Great communications, calm and reassuring under stessful conditions and, of course a brilliant sales person who achieved a 'record price' for our flat. Despit an awkward buyer Caroline came through, even including some last minute physical work on our behalf (along with the Branch manager Simon Waller). All together a great team. Thanks and well done. In marks out of five she deserves at least six!...
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Comment on agent fees
The most reasonable fees
Was this helpful? Yes
Oct 18,2016
Minithumbup
Charlie Foreman
Nick Marlow
By:
Oct 18,2016
0 people found
this helpful
Charlie, Nick and team at Riverhomes were incredibly helpful in finding a houseboat. Great stock on their books, informative and accurate listings info, very flexible re arranging viewings, knowledgable about locations, prompt communications throughout and efficient at finding out all the necessary additional information. Liaison with the seller was seamless and hugely helpful in making my purchase as smooth as possible. Most importantly, they found me a boat I love and now am proud to call my h...
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Oct 15,2016
Minithumbup
Charlie Foreman
By:
Oct 15,2016
0 people found
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From our initial meeting with Riverhomes to list our Dutch Barge we were very impressed with the level of professionalism. The details they prepared were beautiful. They employed a professional photographer, and arranged for press coverage in the London Metro. We had many viewings on the boat, and found the perfect purchaser....
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Comment on agent fees
They were no more or less than we would have expected.
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Oct 11,2016
Minithumbup
Charlie Foreman
By:
Oct 11,2016
0 people found
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Good team at Riverhomes. Small enough so that you get consistency in terms of who you deal with - but large enough for other staff to be able to cover during holiday season! Kept me informed along the way. Easy to deal with. Would recommend Riverhomes for boat and houseboat sales. Thank you!...
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Comment on agent fees
About right for the market I would say.
Was this helpful? Yes
Sep 30,2016
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Sep 30,2016
0 people found
this helpful
Sabrine is very reliable and provides very good customer services; Sabrine and her team always reply to my questions very quickly and are very organised with the paperworks. Some friends have bad experience with letting agents but I don't. I'm glad that things flow smoothly and it certainly takes off some stress from property hunting. I have enjoyed living in my new place and would recommend Sabrine and her team highly to anyone who is looking for a riverside properties....
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Comment on agent fees
Not so pricy if you compare with other agencies in London
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Annie Johns is simply excellent. She found me good profile tenants, processed their application quickly and efficiently, and negotiated the terms effectively. Every step was done very smoothly and efficiently. Annie is very helpful and very pleasant to work with....
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Comment on agent fees
Excellent
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
A fantastic buying experience through Adam at River Homes. I've dealt with many agents before, for a variety of purchases/sales/rentals and can honestly say this was the most pleasant and efficient experience. Adam was excellent at mediating the sale, negotiating, organising the process and was always on hand to help with our many questions! Highly recommended....
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Sep 16,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Sep 16,2016
0 people found
this helpful
Always very helpful and friendly, have used them for a good few years with a number of properties. They have a very good understanding of the lettings market in the area and have good advice for me as a landlord in terms of getting tenants into properties....
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Sep 16,2016
Minithumbup
Catherine Stopford
By:
Sep 16,2016
0 people found
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Catherine has managed my property for many years now and I cannot recommend her highly enough. She knows what she is doing; she provides good advice; she is pro-active in her management and she has looked after my property as if it were one of her own. If you want somebody to manage your property, I again recommend Catherine highly....
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Sep 13,2016
Minithumbup
Caroline Davidson
Catherine Stopford
By:
Sep 13,2016
0 people found
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I have rented several properties through riverhomes including the one I am in. Every time Riverhomes has been outstanding! Catherine manages the properties on a day to day basis and frankly I have never dealt with a more efficient person. She either gets the problem fixed immediately or keeps you informed. She makes the check in and check out process as easy as it can be. Caroline has showed me flats and dealings with her have been great. I was attempting to buy a flat through them and whilst i ...
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Comment on agent fees
They charge fees like any other agent but if the landlord decides to go for Riverhomes property management they are well worth it.
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Sep 02,2016
Minithumbup
Catherine Stopford
By:
Sep 02,2016
0 people found
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Kate ensures my life as a landlord is both easy and hassle free as possible She works extremely hard to ensure each tenancy runs smoothly and always tries to resolve any problems or queries with the tenants before bothering me with I understand it is always a team effort but Kate is one of the main reasons I have Riverhomes manage this property I cannot speak highly enough of this lady!!...
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Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Very happy with the service from River Home. Annie, the agent who looked after us, was helpful, responsive and came accross as genuinely interested in finding the best opportunity (in terms of accomodation, budget, and location) for us. Annie gave full transparency and clear guidance when looking for a flat in SW8, would recommend if you are looking for the right flat quickly....
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Comment on agent fees
Average, well within standards.
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
We appreciated Adam's hard work in securing the flat we wanted. Adam is friendly and approachable. He was quick to answer any questions we had. The only issue we were slightly disappointed with was when we received our keys, we found that our flat was not ready to move in to for another couple of weeks due to repairs and cleaning which we were advised would be done prior to the start of the tenancy. Perhaps it is not the agent's responsibility to ensure the property is ready but we felt that...
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Comment on agent fees
In line with other agents' fees I believe.
Was this helpful? Yes
Aug 27,2016
Minithumbup
Caroline Davidson
By:
Aug 27,2016
0 people found
this helpful
We have recently purchased our first boat. Thanks to Riverhomes and Caroline who directed us all the way to achieve a conclusion to the purchase that we were happy with. Caroline kept the whole transaction on track and kept us informed....
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Comment on agent fees
No experience we were buying
Was this helpful? Yes
Aug 26,2016
Minithumbup
Caroline Davidson
Erin Marshall
By:
Aug 26,2016
0 people found
this helpful
Caroline and Erin did a flawless job helping me to find a short-term rental for my houseboat - not an easy task! They were both charming, utterly committed and highly professional throughout. I cannot recommend their services enough! Ruth Ivo Powell...
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Comment on agent fees
I was very satisfied with the agent's fees for this service.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Charlie Foreman
By:
Aug 22,2016
0 people found
this helpful
Charlie handled the seller and client positions well. All sales are full of tension one way or another and he defused this on numerous occasions....
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Comment on agent fees
As a buyer I have no comment to make.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
We were extremely pleased with the way Adam handled the entire process. It was conducted in a professional way and in the same time personal. We would recommend Adam and the agency to any of our friends based on his performance. Thank you Adam. Bob & Cristina....
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Was this helpful? Yes
Aug 15,2016
Minithumbup
Layla Walton
By:
Aug 15,2016
0 people found
this helpful
Layla was a joy to deal with from start to finish; She understood my requirements, didn't waste my time with anything else and was very quick to respond in providing viewings; When I eventually decided on a property she handled everything in a timely and professional manner, keeping me informed of progress at all times; Nothing was too much trouble. All I had to do was pick up the keys....
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Comment on agent fees
fees were very fair
Was this helpful? Yes
Aug 15,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Aug 15,2016
0 people found
this helpful
Thanks for all your help with selling our houseboat. Very friendly service from Sue, Phillip and all at Riverhomes in Chiswick. Well done in a difficult market....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Aug 08,2016
0 people found
this helpful
We had the pleasure of working with Sabrine when looking for a flat to let recently. She was very professional and understanding throughout the entire process, and even went out of her way to help us in every way possible. Additionally, Erin ensured the swift and precise handling of all the required paperwork. Overall, it was a pleasure to work with Sabrine and Erin, and we couldn't recommend them enough!...
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Was this helpful? Yes
Aug 01,2016
Minithumbup
Sabrine Khalfallah
Erin Marshall
By:
Aug 01,2016
0 people found
this helpful
Sabrine was fantastic. She understood exactly what I was looking for and her communication was first class, unlike a number of other agents that I have come across. Sabrina identified a property for me and made the whole process quick, easy and straightforward. Erin then dealt with the processing and she was excellent getting the paperwork sorted quickly and accurately. I would highly recommend Riverhomes and in particular Sabrine and Erin!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2016
Minithumbup
Catherine Stopford
Annabel Siong
By:
Jul 25,2016
1 people found
this helpful
Catherine and Annabel are the best property managers I have ever come across. They are courteous, highly efficient and very experienced. I would not want to deal with anyone else....
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Comment on agent fees
good
Was this helpful? Yes
Jul 23,2016
Minithumbup
Sabrine Khalfallah
By:
Jul 23,2016
0 people found
this helpful
Sabrine has been amazing!! she found me the perfect flat that matched all my criteria in a very short period of time abd she got me the best deal possible. she was very helpfull, i will definetely recommend her to people who are looking tonrent or buy a property in London....
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Comment on agent fees
good
Was this helpful? Yes
Jul 22,2016
Minithumbup
Sabrine Khalfallah
By:
Jul 22,2016
0 people found
this helpful
Sabrine was very helpful and hard working. She was happy to answer and explain everthing for me and I found her so nice with me as a client....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Annie is pro-active, responsive, consistent, always available, tenacious, open and determined, making the process very simple for me to find the property of choice....
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Comment on agent fees
Average
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Steven and River Homes recently helped me to sell my boat in Chelsea Harbour. I found the process and communication from viewings through to sale completion extremely well managed, with a high level of professionalism and strong market knowledge. I would recommend them to anyone looking to either buy or sell a boat in London....
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Comment on agent fees
Acceptable for market
Was this helpful? Yes
Jul 08,2016
Minithumbup
Caroline Davidson
By:
Jul 08,2016
0 people found
this helpful
I have just bought a boat through Riverhomes. I have never bought a boat before and Caroline was fantastic at helping me through the process. She was very efficient, informative and always charming. When I come to sell my boat I will definitely use Riverhomes. And I am delighted with my boat!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 07,2016
Minithumbup
Caroline Davidson
Erin Marshall
By:
Jul 07,2016
0 people found
this helpful
I viewed a boat with Caroline, who was very informative, friendly, and helpful throughout. Erin then took over to complete the paperwork, and between them I had a very smooth, quick and easy process. Within a week of viewing the boat, I had the keys and was living in the boat. I would 100% recommend the company, and in particular the Putney branch....
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Comment on agent fees
To be honest, I didn't look at the fee's, I just paid them and assumed they were fair.
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Property was let quickly and all issues with repairs/ maintenance dealt with efficiently which was great as live overseas.Replies to emails handled promptly....
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Comment on agent fees
In line with others we looked st.
Was this helpful? Yes
Jul 05,2016
Minithumbup
Caroline Davidson
Simon Waller
By:
Jul 05,2016
0 people found
this helpful
Thanks to Riverhomes Putney Branch especially to Caroline and Simon. They helped me with the sale of my flat. They are very responsible and always give feedbacks quickly. My sale had been a bit tricky one but they tired every possible way to get the best result for me. I am greatly impressed by their most professional and friendly service and will highly recommend them....
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Comment on agent fees
good
Was this helpful? Yes
Jul 04,2016
Minithumbup
Caroline Davidson
By:
Jul 04,2016
0 people found
this helpful
I received a wonderful and professional experience, thank you to Caroline and Louise for both facilitating this stressful process! I would definitely recommend river homes to a prospective buyer/tenant....
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Was this helpful? Yes
Jun 29,2016
Minithumbup
Sabrine Khalfallah
By:
Jun 29,2016
0 people found
this helpful
I am the departing tenant referred to in Richard Perreira's review and I agree with his comments but from a tenant's perspective. Sabrine was great at showing us around to get the flat in the first place and also really easy to deal with when making arrangements for viewings when we gave notice to leave....
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Was this helpful? Yes
Jun 29,2016
Minithumbup
Caroline Davidson
By:
Jun 29,2016
0 people found
this helpful
Fantastic, always on top of the situation and arranging and organising the steps so I did not have to do anything....
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
Jun 29,2016
Minithumbup
Sabrine Khalfallah
By:
Jun 29,2016
0 people found
this helpful
A true delight to be shown around properties, negotiated the best deal you can image, had a river front property fully redecorated before we moved in and got a good discount, and held others at bay whilst we completed!...
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Comment on agent fees
Fine
Was this helpful? Yes
Jun 28,2016
Minithumbup
Sabrine Khalfallah
By:
Jun 28,2016
0 people found
this helpful
Sabrine has been fantastic and very efficient at letting our riverside apartment quickly towards the end of last year, and finding a new tenant quickly this year when the previous tenants gave notice and keeping us informed on the progress of the new tenancy. We are very impressed with her professionalism and recommend her highly....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2016
Minithumbup
Alice Warren
By:
Jun 27,2016
0 people found
this helpful
Thank you to Adam and his team for the excellent & friendly service. I knew I could always count on Adam to respond quickly to any queries I had as well as providing me with all the facts and details involved with the steps I had to go through to secure my new home. I was impressed by Adam's professional and helpful attitude which made the whole process run smoothly. I highly recommend Adam, Alice and RiverHomes!...
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Comment on agent fees
I think the fees are pretty much standard and in my opinion they're justified as Adam and his team spent time facilitating this, answering my queries, giving advice etc
Was this helpful? Yes
Jun 21,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Jun 21,2016
0 people found
this helpful
Sue And Phil managed the let of my Houseboat Ventana. Both were always very approachable and friendly. They are not the usual slimy estate agent types. * They explained the process and always kept me informed about viewings. Houseboats are a bit tricky as they are very individual but both had an excellent knowledge of the issues and attributes. Houseboats are not for everyone, and they did a brilliant job of filtering out people who would not be appropriate, although one did slip through......
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Comment on agent fees
start high, but can negotiate.
Was this helpful? Yes
May 31,2016
Minithumbup
Charlie Foreman
By:
May 31,2016
0 people found
this helpful
Agent was very helpful in getting the sale to completion they sorted most things Well done Many Thanks Gary Moyler...
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Comment on agent fees
Good
Was this helpful? Yes
May 31,2016
Minithumbup
Sue Day
Annabel Siong
By:
May 31,2016
0 people found
this helpful
I can highly recommend Sue and Annabel from River Homes. Taking viewings and the process to secure the flat that i moved to were effortless and i always got responses, or answers to questions, no matter how big or small. Being extremely approachable and showing a true honesty you don't get with many agents. It really did make it a lot easier than i'd experienced with other agents before. Once i had moved into the flat, having River Homes manage the property was extremely helpful, from sett...
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Was this helpful? Yes
May 25,2016
Minithumbup
Sue Day
Alice Warren
By:
May 25,2016
0 people found
this helpful
Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
Was this helpful? Yes
May 25,2016
Minithumbup
Sue Day
Alice Warren
By:
May 25,2016
0 people found
this helpful
Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Annie has been responsive and honest at all times. She quickly understood what I was looking for. As a result I stopped using any other agency as it was clear she and Riverhomes were going to provide what I needed. They didn't let me down and I am moving into a nice new place this month...
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Comment on agent fees
N/A
Was this helpful? Yes
May 03,2016
Minithumbup
Caroline Davidson
By:
May 03,2016
0 people found
this helpful
We can't thank Caroline enough for all her hard work. We had a considerable amount of people viewing our property and she kept us informed all the way. Our property took a wee while to get sold but Caroline kept at it and always got people through the door. Wll done for a good job....
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Comment on agent fees
The agents fees were good as they bettered many in the market.
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
The Riverhomes team helped me to identify the right boat to buy in the most suitable location and then helped to make the process simple. They seem to have the best selection of boats in London....
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Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
I found Annie to be extremely dedicated when I needed to find a new tenant for my property. She was in regular contact about how viewings were going and provided sound advice when requested in a very prompt manner....
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Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Excellent service from start to finish. Would highly recommend!! Annie did all the leg work for us and was in constant communication - pleasure dealing with Riverhomes. :)...
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Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Annie has been extremely helpful, transparent and pleasure to work with. Made time for us to review the property and explained all the fees and technicalities of the move from the outset. She went above and beyond to accommodate any requests and promptly communicated with us....
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Comment on agent fees
Felt appropriate.
Was this helpful? Yes
Apr 22,2016
Minithumbup
Sabrine Khalfallah
By:
Apr 22,2016
0 people found
this helpful
Sabrine from Riverhomes is brilliant - very helpful and assertive. She helped us find the ideal home in Mayfair. After going through numerous property agents in London, only Sabrine could find us the ideal home. Highly recommended...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 22,2016
Minithumbup
Nicola French
By:
Apr 22,2016
0 people found
this helpful
Nicola French at Riverhomes has been extremely efficient and I would give her and Riverhomes 5 stars. Every question is always promptly answered, every detail meticulously followed up. I would not hesitate to recommend Riverhomes, and Nicola French in particular, to anyone looking for an excellent estate agent service....
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Was this helpful? Yes
Apr 20,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Apr 20,2016
0 people found
this helpful
I bought my property with Riverhomes, and Phillip was most helpful throughout, making the whole procedure very easy. Within a week, I had successfully rented the property out at the asking price, again in a simple and straightforward manner, thanks to the patience and expertise of Sue. Riverhomes have been exemplary so far!...
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Comment on agent fees
Fees were in line with the market
Was this helpful? Yes
Apr 14,2016
Minithumbup
Annabel Siong
By:
Apr 14,2016
0 people found
this helpful
RiverHomes were great from start to finish. Any issues with our property were always sorted swiftly and with minimum ease. Would highly recommend....
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Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
Charlie provided an excellent and attentive service during the transaction. He co ordinated matters efficiently between the vendor and myself making the transaction seamless for both parties....
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Comment on agent fees
N/A - purchaser
Was this helpful? Yes
Mar 16,2016
Minithumbup
Caroline Davidson
Simon Waller
By:
Mar 16,2016
0 people found
this helpful
I can't thank Riverhones Putbey enough for the work they did to secure a sale on our Riverside apartment. After working with a larger estate agent for over 6 months and having 2 sales fall through, Riverhomes had 6 viewings and an offer in one week. They work incredibly hard to maintain communication with both parties and are not pushy sales people at all. I cannot recommend them more highly....
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Comment on agent fees
Their pricing is very competitive
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
Grahame Hall is an exemplary estate agent. He truly went above and beyond his call of duty, which made the process of selling my luxury apartments from the other side of the world much easier. He secured a price far above my initial expectations and dealt with unforeseen delays on both sides on my behalf with absolute professionalism. I now consider him a friend in the field and will utilise his exceptional abilities on an ongoing basis....
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Comment on agent fees
Very reasonable for his high quality of service
Was this helpful? Yes
Mar 11,2016
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 11,2016
1 people found
this helpful
I've had my properties managed by Riverhomes for the last 10 years approximately and I have found them to be professional and always responsive and efficient when dealing with me. Having just sold one of my properties , there was a small element of sadness in that , the managed lettings people become trusted advisers over the years and wish them future success. All tenants found by Riverhomes for my properties were thoroughly checked and vetted appropriately which meant my overall letting expe...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 17,2016
Minithumbup
Sue Day
Alice Warren
By:
Feb 17,2016
1 people found
this helpful
As an agent myself (for another agency) it is always nice to see fellow professionals acting in an efficient and timely way. Once the offer was made we felt that we were the client and that everything was taken care of and regularly informed of progress without having to ask....
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Comment on agent fees
Competitive
Was this helpful? Yes
Feb 16,2016
Minithumbup
Caroline Davidson
Simon Waller
By:
Feb 16,2016
0 people found
this helpful
My wife and i purchased a flat in Putney for family use. River Homes acted for the vendor family. Caroline and Simon at River Homes acted honesty and professionally on behalf of their clients through the sale. Following exchanges of contracts they helped make the process through to our completion and occupation easy....
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 07,2016
Minithumbup
Sue Day
By:
Feb 07,2016
0 people found
this helpful
Sue was professional and helpful whilst dealing with our requests. She was prompt in responding to queries and represented the landlord well. Overall I would recommend River Homes and Sue. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2016
Minithumbup
Sue Day
By:
Feb 05,2016
0 people found
this helpful
Great service! Sue was extremely helpful and she responded promptly to all of our questions. We've also encountered a few issues in the process, but Sue has efficiently sorted them out for us. I would totally recommend Riverhomes....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 15,2016
Minithumbup
Simon Waller
Caroline Davidson
By:
Jan 15,2016
0 people found
this helpful
We liked Simon and Caroline's obvious enthusiasm for the property and their positive and encouraging attitude. Caroline seemed to take a pro-active approach to marketing, which has obviously paid off. Also, they never seemed to forget who they were working for (i.e. us as vendors of the property). Altogether a refreshing change from the usual conveyor-belt estate agency model....
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Comment on agent fees
Flexible on negotiating fee.
Was this helpful? Yes
Dec 03,2015
Minithumbup
Francis Stickney
Phillip Cannon
By:
Dec 03,2015
0 people found
this helpful
River Homes were able to successfully sell our property at a very satisfactory price after a couple of other local agents had found it difficult to find buyers for our riverside home. The fact that this agency concentrates on property along the River Thames throughout the capital meant that the prospective buyers were already serious about finding a house in our area. Francis and Phillip worked hard and professionally to keep our buyers on board whilst we continued our search for a property to m...
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Was this helpful? Yes
Nov 30,2015
Minithumbup
Henry Day
Ian Tichener
By:
Nov 30,2015
0 people found
this helpful
From the outset River Homes agents exceeded my expectations. Henry Day in particular was outstanding. Given a very tight deadline Henry understood my needs and could not have been more professional nor indeed helpful. Jan Lancaster and Ian Tichener were also of great assistance. What a great Company to deal with....
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Was this helpful? Yes
Nov 28,2015
Minithumbup
Ian Tichener
By:
Nov 28,2015
0 people found
this helpful
I can't recommend this agency, and agent enough. My initial enquiry was a mere phone call to find information about houses on the river generally. Time and information was afforded to me and I then requested possible homes to be sent over by email. Within a short period of time Ian had hand selected a shortlist, one being recommended highly from my search criteria and low and behold, I offered the same day and now in the process of completing. Main highlights are: extremely helpful, no pushy sa...
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Was this helpful? Yes
Nov 26,2015
Minithumbup
Phillip Cannon
By:
Nov 26,2015
0 people found
this helpful
The process of renting a flat can be a difficult one but Phillip at Riverhomes made it smooth and simple. His calm approach and accessability, as well as his knowledge and willingness to help all made this a straightforward process with a successful outcome. Riverhomes were very professional in this transaction....
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Was this helpful? Yes
Nov 20,2015
Minithumbup
Phillip Cannon
Alice Warren
By:
Nov 20,2015
0 people found
this helpful
We have dealt with several estate agents, but dealing with River Homes was an absolute delight. Phillip has been very informative and helpful. We could always reach him over phone or email and would get back to us right away. After our offer the process was very clear, straightforward and most importantly it felt very stress free. Alice was also very forthcoming in providing us with the documents and all that was needed to make the registration process an efficient one. All in all the entire pro...
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Was this helpful? Yes
Nov 17,2015
Minithumbup
Caroline Davidson
By:
Nov 17,2015
0 people found
this helpful
My main point of contact at Riverhomes was Caroline Davidson who was extremely helpful in different ways. She was happy to show me the apartment repeatedly and at short notice to help me make up my mind. She didn't try the big, pushy sell that I'd experienced from some other agents so we were able to have good, friendly and honest relations during the purchasing process. When I initially made my offer she recommended me to the vendor as a preferred buyer which was much appreciated and led to a s...
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Was this helpful? Yes
Nov 16,2015
Minithumbup
Phillip Cannon
Alice Warren
By:
Nov 16,2015
0 people found
this helpful
I had an excellent experience with Phillip and Alice at riverhomes. Phillip was forthcoming with information about the property and always available via email and phone to keep the process moving. He was very helpful at every stage, from when we originally identified the property until move in. He was very adept at liaising between myself as the tenant and the property owner. Alice provided the required documents to finalise the lease in a timely and friendly manner. Thanks to both for the m...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
Phillip Cannon
By:
Nov 06,2015
0 people found
this helpful
I cannot praise Phillip Cannon highly enough. From day one, when I stepped into the Riverhomes office, I knew I had made a good choice. For personal reasons, I wanted an agent who would not pressurise me and be sympathetic to the reasons for my house move. I found this with Phillip. I can honestly say he has gone 'beyond the call of duty' to help us every step of the way. He has made this difficult time so much easier than it would have been if I hadn't made that decision to use Riverhomes and P...
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Was this helpful? Yes
Nov 02,2015
Minithumbup
Sue Day
By:
Nov 02,2015
0 people found
this helpful
The whole letting process was handled professionally and excellent tenants found on each of the three occasions that we have used them - we shall be using them again!...
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Was this helpful? Yes
Oct 30,2015
Minithumbup
Caroline Davidson
By:
Oct 30,2015
0 people found
this helpful
Caroline was very responsive to my initial search enquiry by immediately advising me of the apartment just before it came to the market which fitted our criteria perfectly....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
Annabel Siong
By:
Oct 27,2015
0 people found
this helpful
Annabel was our property manager for two years while we were overseas, she always went over and beyond the call of duty to ensure that problems raised by the tenants were resolved in a timely manner and she also facilitated getting the house ready for us to have a smooth arrival. We have been extremely impressed by her work ethics and dedication to providing first class customer service....
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Was this helpful? Yes
Oct 10,2015
Minithumbup
Phillip Cannon
Kate Stopford
By:
Oct 10,2015
0 people found
this helpful
Excellent customer service provided to us from Riverhomes, they are very professional and always looked after our enquiries with a prompt and satisfactory response. Well organized, polite, friendly and efficient, Its been a pleasure dealing with them all the stress of moving home, paperwork etc have been minimized by their professionalism. We were in good hands !...
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Was this helpful? Yes
Oct 07,2015
Minithumbup
Phillip Cannon
By:
Oct 07,2015
0 people found
this helpful
Riverhomes again managed a seamless transition of tenants in this property. Riverhomes contacted me in good time in order to search for new tenants. They then just got on with the job and quickly found me new tenants who they screen and arrange all required paperwork. Their service has been fantastic and I thoroughly recommend their services....
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Comment on agent fees
I am happy with the fees I have negotiated.
Was this helpful? Yes
Oct 04,2015
Minithumbup
Phillip Cannon
By:
Oct 04,2015
0 people found
this helpful
We used Phillip to find our house and he was amazing. Due to sellers delalys the process was very elongated and Phillip was there every step of teh way with us. So helpful and informative and patient especailly as the English system is so different from the one in the US that we are used to. I am sure it would have fallen apart without his help and guidance. I would highly reccommend him and if/when we sell or rent they will be out first call...
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Was this helpful? Yes
Oct 02,2015
Minithumbup
Sue Day
Alice Warren
By:
Oct 02,2015
0 people found
this helpful
I'm absolutely delighted with the performance of River Homes. They form a highly motivated and energetic team providing a fast and efficient service that expedites results. They are friendly and communicative throughout the process. The after care service is also impeccable. I would highly recommend them. Thank you!...
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Was this helpful? Yes
Sep 15,2015
Minithumbup
Phillip Cannon
By:
Sep 15,2015
0 people found
this helpful
Estate agents have a bad name and in most cases rightly so. Philip from RiverHomes bucks the trend of being a stereotypical estate agent by not hard selling, being helpful, easy to get hold of and pleasant to deal with! Even being honest, amazingly!!! I have pointed out to the manager of the Teddington branch that if they deal with all clients as Phillip dealt with my wife and I then they will be successful as they will stand head and shoulders above the competition. Simple last words - do not b...
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Was this helpful? Yes
Sep 14,2015
Minithumbup
Sue Day
By:
Sep 14,2015
0 people found
this helpful
Exceptional service from Sue Day and her colleagues! We were new to the area and having particular requests - sizes of rooms, views, style of the kitchen and many more... Sue arranged for us to see the first property, which we have seen previously online. She very carefully listened what we liked and disliked about it. So many times before we felt that we haven't been heard and that our time was wasted. With Riverhomes was rather different. Sue has scheduled for us to see the next property which...
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Was this helpful? Yes
Sep 12,2015
Minithumbup
Sue Day
By:
Sep 12,2015
0 people found
this helpful
I have dealt with Riverhomes and in particular Sue Day, as a tenant. I'm now about to move out, so have been through the whole process, start to finish. The agency & Sue have been so efficient, friendly and professional at all times. I've rented for many many years and dislike agents / agencies on the whole. But Riverhomes seem to have lovely staff with a low staff turnover. They are incredibly thorough,...
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Was this helpful? Yes
Sep 12,2015
Minithumbup
Sue Day
By:
Sep 12,2015
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She was great from start to finish. She responded to all my queries promptly. Would not hesitate in working Sue again....
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Sep 01,2015
Minithumbup
Sue Day
Kate Stopford
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Sep 01,2015
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River Homes have been a pleasure to deal with, both as Letting Agents and as Managing Agents. Sue (Letting Agent) was friendly, accommodating and informative; once I decided to move she was happy to find answers to all of my questions, and mediated effectively and quickly with the landlord when queries arose during negotiations. After moving in Kate (Managing Agent) has also been welcoming, professional and helpful, quickly arranging repairs when some initial snags cropped up, and communicating ...
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Aug 28,2015
Minithumbup
Phillip Cannon
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Aug 28,2015
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I found River Homes' straightforward to deal with. And it was handy that their office was so local. Viewings were from serious house hunters and their entire service was friendly and efficient....
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Aug 28,2015
Minithumbup
Phillip Cannon
Alice Warren
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Aug 28,2015
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After renting in London for over 7 years and dealing with a multitude of agents it was refreshing to finally meet an agent who you trusted and listened to what you told them. I can't say how dealing with Phillip left a smile on my face instead of shock, if you bypass him hen you're letting yourself down. A big thank you to him and Alice for making what's generally stressful feel simple, nothing was too much trouble. Landlords and tenants a like ... definitely speak with riverhomes...
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Aug 28,2015
Minithumbup
Sue Day
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Aug 28,2015
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Riverhomes is well located to cater to clients who want to live in the riverside community, and they are good at matching clients to properties in the area. Sue and Alexia were both very professional in their dealings with me, and were both confident and realistic about the prospects of finding tenants for the property. They are pleasant and easy to deal with, understanding of the needs and concerns of the property owner. Once Sue had understood my preferred tenant profile, she matched my requir...
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Comment on agent fees
The fees may be slightly higher than fees charged by other agents, but my experience is that Riverhomes delivered where other agents did not.
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Aug 28,2015
Minithumbup
Nicola French
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Aug 28,2015
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We first used Riverhomes (on the recommendation of another agent!) 4 yrs ago to find our current property. They were excellent then and have remained so throughout the tenancy (thank you Nicola!). Even though they weren't managing the property they provided speedy and professional responses to any issues we had at any time and we always felt they were doing their best for us. Recently, we have had cause to move and, again, have used Riverhomes to help with this. In this process Rebecca has been ...
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Aug 27,2015
Minithumbup
Sue Day
Phillip Cannon
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Aug 27,2015
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Sue Day was a pleasure to work with. She was aware of our needs while looking for a property to rent and when we found a place she was always available to answer questions and give more information that we required. There was absolutely no problems with securing the lease and sorting out additional details. The team at Riverhomes was always friendly and welcoming and I think they went beyond the call of duty to ensure that I was comfortable with the contract and other details relating to the mov...
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Aug 27,2015
Minithumbup
Sue Day
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Aug 27,2015
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Our experience with Riverhomes was excellent; professional from the beginning to the end of the process. Sue and Alexia listened well to our needs during the letting process and advised us appropriately on what we needed to be doing. The whole process was made very easy due to this. I intend to keep letting with Riverhomes in the future as I have not before had such a good service from an agency....
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Aug 27,2015
Minithumbup
Sue Day
Phillip Cannon
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Aug 27,2015
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Lovely to have a chance to do this. I have used many letting companies before but, by far the mostl pleasant and painless are the Thames Road Tribe. My move coincided with my holiday, other than signing the required forms I did nothing whatsoever. I also considered actually selling it for a few days and then changed my mind. By which time they had got a buyer. So I really caused them hassle but again they I were really great and understanding. I'd really recommend them all and feel a it mean onl...
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Comment on agent fees
Great
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Jul 31,2015
Minithumbup
Sue Day
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Jul 31,2015
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Very efficient and helpful. Her relaxed and chilled demeanour was a breath of fresh air having dealt with some other 12 year old estate agents in the area. What also struck me was that she never put us under pressure. At no point did we hear...
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Jul 13,2015
Minithumbup
Sue Day
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Jul 13,2015
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Moving Inn offers an honest and straightforward approach to letting your home. They will not hoodwink you like some of the larger well known agents and Sue Day will provide you with her own personal touch. Was recommended Moving Inn by an associate and am glad I have decided to use them....
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Jul 09,2015
Minithumbup
Kate Stopford
Phillip Cannon
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Jul 09,2015
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Just checked out from a property we let through Riverhomes and which was managed by them too. Phillip showed us around, over a year ago now, and then efficiently and effectively dealt with our offer and getting everything sorted for us. During the year we were in the property, the team in the management side were extremely effective dealing with any queries or questions we had. Their professionalism lasted all the way through to after the tenancy ended. Kate dealt with all angles of the check-...
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Jul 02,2015
Minithumbup
Sue Day
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Jul 02,2015
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Having used several agents on Chiswick High road over the years, most of which can't be bothered to return phone calls to keep you updated or like Dexters, were out of touch dealing with rare river view properties and their value, I tried Riverhomes for the first time and was pleasantly surprised. Sue found us a buyer very quickly who had expressed an interest in our building and was up to speed on developments during the conveyancing. I'd be very happy to use them again....
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Jul 02,2015
Minithumbup
Sue Day
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Jul 02,2015
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Riverhomes has been supportive and professional throughout the process, quick, patient and efficient in responding to our queries. We can certainly recommend them....
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Jun 28,2015
Minithumbup
Annabel Siong
Kate Stopford
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Jun 28,2015
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Riverhomes were very quick to respond to any email or phonecall. They sent contractors around when service was required. Both Annabel and Kate were lovely to speak to or email, and always helpful....
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