riverhomes
4.9/5, 280 reviews
99% recommended
88% sales valuation accuracy
97% sales fee satisfaction
At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people live the waterside dream. riverhomes began in 2003 as a family-owned business - and that's what ... show more At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people live the waterside dream. riverhomes began in 2003 as a family-owned business - and that's what it remains today: one father and two sons who jointly lead a team of over 30 loyal, dedicated and hardworking employees who we consider to be just as much a part of our family. We know everything there is to know about waterside living - not just property prices, but the best areas to see the wildlife, the optimal times to take a boat out, the friendliest pubs, the prettiest nearby parks... and so much more! You couldn't find a more knowledgeable group of people to market a property or show you around one.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 97% £23,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 0 94 3 52 0 51 0 19 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“I am renting my house through River Homes and......”

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Jun 21,2019
Minithumbup
Sue
Annabel
By: 'David Devereux'
Jun 21,2019
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I am renting my house through River Homes and Sue Day, Francis Stickney and Annabel Siong have all been exemplary. I would highly recommend them to anyone with a property they are looking to rent out by the river....
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“Great experience - highly recommended...”

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Jun 11,2019
Minithumbup
Phillip Cannon
By: 'Dan Williams'
Jun 11,2019
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Fantastic experience selling through River Homes. Initially tried selling through a larger agent, however once I switched to River Homes I saw that the personal support and care they offered and the quality of the potential buyers they showed round was significantly higher. Phillip in ...
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“Great...”

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Mar 28,2019
Minithumbup
By: 'Liv'
Mar 28,2019
0 people found
this helpful
Great agency, quick to respond, catered to whatever was needed within our property. I was only with them a short time but everything was efficient and needs were met by Annabel and her team...
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“Fantastic and super helpful...”

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Feb 25,2019
Minithumbup
Sue
Annabel
By: 'Steve Proud'
Feb 25,2019
0 people found
this helpful
Everyone that I dealt with at the Chiswick office of Riverhomes were fantastic to deal with. They were always highly professional, swift in their responses and compassionate with my requirements. Annabel, Sara and Sue were all particularly helpful and super easy to communicate with. I ...
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Comment on agent fees
Fees were relatively reasonable and in keeping with what I would expect to experience for similar properties in the area.
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“Thank you...”

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Dec 22,2018
Minithumbup
Caroline
By: 'RUkma'
Dec 22,2018
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Extremely efficient and friendly service. Caroline went out of her way to make sure that the whole process went smoothly....
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“102 Cross Deep...”

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Dec 17,2018
Minithumbup
Francis Stickney
By: 'Stephen Day'
Dec 17,2018
0 people found
this helpful
I would not hesitate to recommend River Homes to any potential vendor in the area. The staff have excellent local knowledge and set realistic expectations in terms of time to sell and offer price. I sold my house in 5 weeks in what was and still ...
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Comment on agent fees
Going rate
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“Letting agent...”

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Dec 09,2018
Minithumbup
Caroline
Ines
By: 'Helen'
Dec 09,2018
0 people found
this helpful
I have been listing w Riverhomes for a few years. I have had several tenant changes and have found Caroline and Ines great agents throughout. They have been more than helpful, they have been proactive. They have taken on all the necessary tasks and given ...
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Comment on agent fees
They are high but good value if you need everything done
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“First Class...”

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Nov 22,2018
Minithumbup
Francis Stickney
By: 'River Girl'
Nov 22,2018
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From the start Riverhomes provided a speedy, efficient and friendly service. From the photographer who took great care to produce first class photos, to the marketing and arranged viewings, I could not have wished for a better experience. Thank you Francis and Ben....
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Comment on agent fees
About right
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“Happy Boaters!...”

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Nov 22,2018
Minithumbup
Caroline
By: 'Flo'
Nov 22,2018
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We recently purchased a boat in Chelsea and we wanted to share our fantastic experience dealing with Caroline at Riverhomes. She was professional, accommodating and thoroughly lovely to deal with. She worked with great tenacity and patience to bring together a deal which we, and ...
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“Hard working and diligent...”

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Nov 20,2018
Minithumbup
Ian
Caroline
By: 'RJK'
Nov 20,2018
0 people found
this helpful
Ian and Caroline guided us through a difficult sale to conclusion. They did everything they could to keep us informed and aid us in keeping the sale alive through complex negotiations....
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Comment on agent fees
The fees were fair and commensurate with the work the agents performed.
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“Professional and honest...”

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Nov 09,2018
Minithumbup
Caroline
Ines
By: 'Waleed'
Nov 09,2018
0 people found
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Caroline is professional, lovely and did everything to help us renting our property. The whole process was quick and issues were solved professionally in no time. I'd recommend Riverhomes to anyone looking to find a property....
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“Amazing experience...”

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Nov 07,2018
Minithumbup
Caroline
By: 'Marloes'
Nov 07,2018
0 people found
this helpful
I had the best experience working with Caroline and Ines to get my new flat. they are both very professional and very friendly. From the first phone call until the follow-up process after we secured the flat has been outstanding. I felt I was in ...
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Comment on agent fees
The fees are conformed the marked, and absolutely worth every penny
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“Professional Service...”

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Oct 16,2018
Minithumbup
Caroline
Erin
By: 'Araminta Phillips'
Oct 16,2018
0 people found
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Excellent, professional, proactive and personable service. We were in good hands and found a lovely apartment to rent, with terrific river views....
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Comment on agent fees
Not happy that agents take fees from both Landlord and tenant!
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“Reliable and professional...”

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Sep 19,2018
Minithumbup
By: 'James'
Sep 19,2018
0 people found
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Rohan worked hard, professionally and reliably to sell my boat in a difficult market. Very good at keeping in touch and providing feedback. And importantly he and the team kept things moving along after the offer was accepted, shepherding it through adeptly to completion....
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Comment on agent fees
fair
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By: Wally Downes
Jan 14, 2019
View all comments (1)
In water survey as usual. Always helps to sell a boat when they don't survey it properly. ...

“Professional service...”

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Sep 17,2018
Minithumbup
Caroline
Ian
By: 'George'
Sep 17,2018
0 people found
this helpful
Professional service, thoroughly covering every issue - including one's I forgot, friendly staff who seamlessly work as a team - so if one is not there the others are aware and manage the issue so everything keeps going. Met me on site whenever I wanted ...
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Comment on agent fees
Very reasonable when I consider the expertise and hours they put it.
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“Professionalism and caring...”

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Jun 19,2018
Minithumbup
Annabel
By: 'Adam Aussie'
Jun 19,2018
0 people found
this helpful
Both Kate and Annabel from the Putney office looked after us extremely well. They were very professional, responsive and efficient. You could tell that they were really working hard for us and our needs. I would want the two of them on my side in ...
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Comment on agent fees
Very good
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“Wonderful help and assistance...”

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Mar 22,2018
Minithumbup
Annabel
By: 'Jonathan'
Mar 22,2018
0 people found
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When the tenants complained of a blocked drain Annabel was straight onto the matter. She coordinated the operation superbly liaising with the neighbours and Thames Water to ensure that the problem was sorted quickly and efficiently wit the minimal amount of fuss and disruption - ...
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“Almost too good to be true! We have received the ......”

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Mar 05,2018
Minithumbup
Francis
By: 'ben'
Mar 05,2018
0 people found
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Almost too good to be true! We have received the most super service from our first call through to opening our new front door. Many thanks, I would not hesitate to recommend Francis and Riverhomes....
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Comment on agent fees
fine
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“I found myself looking for a rental property at very ......”

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Feb 28,2018
Minithumbup
By: 'James T'
Feb 28,2018
0 people found
this helpful
I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller ...
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Comment on agent fees
Fees are in line with standard charges (i.e. too high, but there you go)
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“Very good service and efficiency. Ian and Nigel are very ......”

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Feb 06,2018
Minithumbup
Ian
Nigel
By: 'Kelijade'
Feb 06,2018
0 people found
this helpful
Very good service and efficiency. Ian and Nigel are very prepared for the houseboat market. The staff I have dealt with for the letting is very good as well. I had a very good experience as far as the letting market and management service are ...
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Comment on agent fees
Good
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“Together, Caroline and Ian pulled out all the stops to ......”

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Jan 31,2018
Minithumbup
Caroline
Ian
By: 'Arkaygee'
Jan 31,2018
0 people found
this helpful
Together, Caroline and Ian pulled out all the stops to make this happen. Perhaps they email and telephone a bit too often but on the other hand maybe that's what it sometimes takes to move things along. So happy that it's all worked out and ...
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Comment on agent fees
Fees N/A for this service
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“Ben Randall turned our property around - having made previous ......”

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Dec 15,2017
Minithumbup
By: 'Guy Loftus'
Dec 15,2017
0 people found
this helpful
Ben Randall turned our property around - having made previous attempts to sell our flat with other agents, when Ben came on board, he applied his naturally positive outlook and an attention to detail to selling the property whilst listening to our needs as customers. ...
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Comment on agent fees
We negotiated the fees at a level that we felt comfortable with on a success case only. The fee negotiated was competitive and commensurate with the effort applied by the agent to meet our requirement, representing excellent value for money.
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“Both Nick and Rohan have been outstanding during the entire ......”

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Dec 13,2017
Minithumbup
By: 'Scott&Kerties'
Dec 13,2017
0 people found
this helpful
Both Nick and Rohan have been outstanding during the entire process of our sale. At all times the service was very personal, amenable and honest. Never pushy our rushed, amazingly we fully enjoyed the whole experience of selling our place. We would definitely use Riverhomes ...
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Comment on agent fees
The agents fees were very reasonable for selling a ship. There is a lot of work involved in screening the dreamers from the serious.
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“From our intial meetings with Rohan and subsequent meetings with ......”

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Dec 13,2017
Minithumbup
By: 'J&F Bray'
Dec 13,2017
0 people found
this helpful
From our intial meetings with Rohan and subsequent meetings with Nick, they were nothing but outstanding from start to finish. Great communication throughout, would definitely recommend them....
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“My first time letting any property let alone a houseboat.......”

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Nov 30,2017
Minithumbup
Ines
By: 'Alistair'
Nov 30,2017
0 people found
this helpful
My first time letting any property let alone a houseboat. Joanne and Ines guided me through the process with no fuss or hassle and the whole experience of dealing with them has been a pleasure. Riverhomes are a professional organisation all round. Thanks....
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Comment on agent fees
I've no past experience to compare. They seemed fair
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“Our first experience of putting our property on the market ......”

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Oct 26,2017
Minithumbup
Caroline
Alex
By: 'Matthew'
Oct 26,2017
0 people found
this helpful
Our first experience of putting our property on the market with a different agent was dreadful. Thankfully we changed to Riverhomes who, in the form of Caroline - and initially Alex as well - were very professional and got people through the door. We eventually ...
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Comment on agent fees
Very reasonable
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“Sabrine and Erin worked very well and efficiently together and ......”

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Oct 26,2017
Minithumbup
Sabrine
Erin
By: 'S. Bishop'
Oct 26,2017
0 people found
this helpful
Sabrine and Erin worked very well and efficiently together and found me excellent tenants in a very short space of time: they are polite and very helpful at all times. My only reason for dropping one star is because of some internal miscommunication which were ...
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“Caroline Davidson, Annabel Siong at the London branch are to ......”

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Oct 19,2017
Minithumbup
Caroline
Annabel
By: 'Margaret May Suen'
Oct 19,2017
0 people found
this helpful
Caroline Davidson, Annabel Siong at the London branch are to be congratulated for their supreme efforts in finding a new tenant and making the apartment ready within 4 days from the departure of the previous tenants. No easy task. Their dedication and efficiency in making it ...
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Comment on agent fees
good - very fair
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“We dealt directly with Ines Eilders and indirectly with Erin ......”

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Oct 09,2017
Minithumbup
Ines
Erin
By: 'HBR'
Oct 09,2017
0 people found
this helpful
We dealt directly with Ines Eilders and indirectly with Erin Marshall. Our experience of renting a houseboat with Riverhomes was exceedingly accommodating and we felt supported at every turn, Innes was never more than a phone call away and waiting with a helpful answer....
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“Annabel and her colleagues, especially Caroline and Ines, have proved ......”

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Oct 09,2017
Minithumbup
Annabel
Caroline
By: 'Ian Webb'
Oct 09,2017
0 people found
this helpful
Annabel and her colleagues, especially Caroline and Ines, have proved extremely efficient, helpful and pleasant, in letting and managing this apartment, going well beyond what we might have reasonably expected from them. We would recommend them to anyone....
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Comment on agent fees
Entirely reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 29/03/2018 by Erin Marshall

Awards won by riverhomes

Individual Branch Awards

London, W4

London, SW15

London, SE1


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