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    Annabel
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    Francis
  • Staff picture
    Nicola
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    Nicola
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    Phillip Cannon
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    Sue
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    Nigel
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    Ian
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    Caroline
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    Henry
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    Erin
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    Sabrine
  • Staff picture
    Erin
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    Ben
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    Alex
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    Rohan
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    Ines
At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people Read full description...At riverhomes, our mission is to communicate the unique benefits of living by the water to as many people as possible - and we're immensely proud that our entire company is dedicated to helping people live the waterside dream. riverhomes began in 2003 as a family-owned business - and that's what it remains today: one father and two sons who jointly lead a team of over 30 loyal, dedicated and hardworking employees who we consider to be just as much a part of our family. We know everything there is to know about waterside living - not just property prices, but the best areas to see the wildlife, the optimal times to take a boat out, the friendliest pubs, the prettiest nearby parks... and so much more! You couldn't find a more knowledgeable group of people to market a property or show you around one.
riverhomes

www.riverhomes.co.uk

Properties for Sale
Properties to Rent

“ Professionalism and caring... ”

Jun 19,2018
Minithumbup
Annabel
Nicola
By: 'Adam Aussie'
Jun 19,2018
0 people found
this helpful
Both Kate and Annabel from the Putney office looked after us extremely well. They were very professional, responsive and efficient. You could tell that they were really working hard for us and our needs. I would want the two of them on my side in ...
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Comment on agent fees
Very good
Was this helpful? Yes

“ Wonderful help and assistance... ”

Mar 22,2018
Minithumbup
Annabel
By: 'Jonathan'
Mar 22,2018
0 people found
this helpful
When the tenants complained of a blocked drain Annabel was straight onto the matter. She coordinated the operation superbly liaising with the neighbours and Thames Water to ensure that the problem was sorted quickly and efficiently wit the minimal amount of fuss and disruption - ...
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Was this helpful? Yes
Mar 05,2018
Minithumbup
Francis
By: 'ben'
Mar 05,2018
0 people found
this helpful
Almost too good to be true! We have received the most super service from our first call through to opening our new front door. Many thanks, I would not hesitate to recommend Francis and Riverhomes....
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Comment on agent fees
fine
Was this helpful? Yes
Feb 28,2018
Minithumbup
By: 'James T'
Feb 28,2018
0 people found
this helpful
I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller ...
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Comment on agent fees
Fees are in line with standard charges (i.e. too high, but there you go)
Was this helpful? Yes
Feb 06,2018
Minithumbup
Ian
Nigel
By: 'Kelijade'
Feb 06,2018
0 people found
this helpful
Very good service and efficiency. Ian and Nigel are very prepared for the houseboat market. The staff I have dealt with for the letting is very good as well. I had a very good experience as far as the letting market and management service are ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
Caroline
Ian
By: 'Arkaygee'
Jan 31,2018
0 people found
this helpful
Together, Caroline and Ian pulled out all the stops to make this happen. Perhaps they email and telephone a bit too often but on the other hand maybe that's what it sometimes takes to move things along. So happy that it's all worked ...
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Comment on agent fees
Fees N/A for this service
Was this helpful? Yes
Dec 15,2017
Minithumbup
Ben
By: 'Guy Loftus'
Dec 15,2017
0 people found
this helpful
Ben Randall turned our property around - having made previous attempts to sell our flat with other agents, when Ben came on board, he applied his naturally positive outlook and an attention to detail to selling the property whilst listening to our needs as customers. ...
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Comment on agent fees
We negotiated the fees at a level that we felt comfortable with on a success case only. The fee negotiated was competitive and commensurate with the effort applied by the agent to meet our requirement, representing excellent value for money.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Rohan
By: 'Scott&Kerties'
Dec 13,2017
0 people found
this helpful
Both Nick and Rohan have been outstanding during the entire process of our sale. At all times the service was very personal, amenable and honest. Never pushy our rushed, amazingly we fully enjoyed the whole experience of selling our place. We would definitely use Riverhomes ...
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Comment on agent fees
The agents fees were very reasonable for selling a ship. There is a lot of work involved in screening the dreamers from the serious.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Rohan
By: 'J&F Bray'
Dec 13,2017
0 people found
this helpful
From our intial meetings with Rohan and subsequent meetings with Nick, they were nothing but outstanding from start to finish. Great communication throughout, would definitely recommend them....
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Was this helpful? Yes
Nov 30,2017
Minithumbup
Ines
By: 'Alistair'
Nov 30,2017
0 people found
this helpful
My first time letting any property let alone a houseboat. Joanne and Ines guided me through the process with no fuss or hassle and the whole experience of dealing with them has been a pleasure. Riverhomes are a professional organisation all round. Thanks....
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Comment on agent fees
I've no past experience to compare. They seemed fair
Was this helpful? Yes
Oct 26,2017
Minithumbup
Caroline
Alex
By: 'Matthew'
Oct 26,2017
0 people found
this helpful
Our first experience of putting our property on the market with a different agent was dreadful. Thankfully we changed to Riverhomes who, in the form of Caroline - and initially Alex as well - were very professional and got people through the door. We eventually ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 26,2017
Minithumbup
Sabrine
Erin
By: 'S. Bishop'
Oct 26,2017
0 people found
this helpful
Sabrine and Erin worked very well and efficiently together and found me excellent tenants in a very short space of time: they are polite and very helpful at all times. My only reason for dropping one star is because of some internal miscommunication which were ...
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Was this helpful? Yes
Oct 19,2017
Minithumbup
Caroline
Annabel
By: 'Margaret May Suen'
Oct 19,2017
0 people found
this helpful
Caroline Davidson, Annabel Siong at the London branch are to be congratulated for their supreme efforts in finding a new tenant and making the apartment ready within 4 days from the departure of the previous tenants. No easy task. Their dedication and efficiency in making it ...
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Comment on agent fees
good - very fair
Was this helpful? Yes
Oct 09,2017
Minithumbup
Ines
Erin
By: 'HBR'
Oct 09,2017
0 people found
this helpful
We dealt directly with Ines Eilders and indirectly with Erin Marshall. Our experience of renting a houseboat with Riverhomes was exceedingly accommodating and we felt supported at every turn, Innes was never more than a phone call away and waiting with a helpful answer....
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Annabel
Caroline
By: 'Ian Webb'
Oct 09,2017
0 people found
this helpful
Annabel and her colleagues, especially Caroline and Ines, have proved extremely efficient, helpful and pleasant, in letting and managing this apartment, going well beyond what we might have reasonably expected from them. We would recommend them to anyone....
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Comment on agent fees
Entirely reasonable.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Caroline
By: 'Barbara'
Oct 05,2017
0 people found
this helpful
Caroline readily understood what we, as buyers, wanted and steered us toward what now seems to us like the perfect choice. We are thrilled. She was pleasant, professional, and timely during negotiations. Although it was clear that she was representing the seller's interests, she ...
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Comment on agent fees
If we, the buyers, were paying fees, I'm unaware of it.
Was this helpful? Yes
Sep 20,2017
Minithumbup
By: 'Sally Head'
Sep 20,2017
0 people found
this helpful
Riverhomes provide a great service. They're professional, flexible and friendly and have reliably sourced a series of excellent tenants for us over the years....
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Comment on agent fees
Midrange
Was this helpful? Yes
Sep 14,2017
Minithumbup
By: 'Malmer'
Sep 14,2017
0 people found
this helpful
Nick is a result orientated broker that found our buyer quick and easy, just as we wanted. He made a deal that was better than expected to us. He also kept us informed throughout the process of selling our house boat. We warmly recomend Nick ...
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Was this helpful? Yes
Sep 09,2017
Minithumbup
Annabel
By: 'Anthony'
Sep 09,2017
0 people found
this helpful
Excellent service by the Property Management team. As a landlord with some experience in property management, I was able to fully appreciate the lengths the team (Annabel and Kate) went to in order to ensure that the tenancy ran smoothly despite having difficult tenants. At ...
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Comment on agent fees
The fees charged were industry average for boat management.
Was this helpful? Yes
Aug 21,2017
Minithumbup
Ben
By: 'Anne. ******'
Aug 21,2017
0 people found
this helpful
I would have no hesitation in recommending Riverhomes, I found them very communicative, on the ball and willing to go the extra mile, Incredibly important not only for the vendor but also for the purchaser. The whole team very helpful but especially Ben and Adam, ...
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Comment on agent fees
Would be good to see houseboat fees move more towards house percentages.
Was this helpful? Yes
Aug 21,2017
Minithumbup
Phillip Cannon
Sue
By: 'Chiswick_seller'
Aug 21,2017
0 people found
this helpful
I can simply describe our experience with Riverhomes as excellent and pain free. To describe the sale of our property via RH as smooth would be an understatement. If ever two people personified the positive role an estate agent can/should play in the sale ...
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Comment on agent fees
Overall they were well worth their fees as they exceeded what we wanted to achieve in terms of sales price and achieved this in a very fast time. They were also willing to negotiate on rates and exclusivity period. You pay for what you get and here we got value.
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'Wadds'
Aug 17,2017
0 people found
this helpful
Everything from viewing the Flat with Ben Randell, through documentation with Mary-Ann DSa and finally checking in was friendly and very efficient. Everybody at Riverhomes made you feel at ease and ready to help with any questions, even daft ones! I would also like to ...
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Comment on agent fees
The fees were quoted upfront, everything was listed in documentation with no hidden extras
Was this helpful? Yes
Aug 14,2017
Minithumbup
Phillip Cannon
By: 'Jim Thornton'
Aug 14,2017
0 people found
this helpful
I love the guys at Riverhomes. I decided, after 21 years of commuting on S******* Rail from Sussex that I'd had enough and needed to rent somewhere in town for the week. A flat felt soulless and I'd always fancied living on the river. There was ...
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Comment on agent fees
Well, agent's fees are always horrifying, but Riverhomes' were no more horrifying than anyone else's.
Was this helpful? Yes
Aug 10,2017
Minithumbup
Caroline
By: 'Sam'
Aug 10,2017
0 people found
this helpful
I would highly recommend River Homes estate agents. I met The manager to discuss putting our flat on the market and found him to be very professional and knowledgeable. I was very impressed with the professionalism of entire team. The sales team came round to ...
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Comment on agent fees
Pretty standard.
Was this helpful? Yes
Aug 10,2017
Minithumbup
Caroline
By: 'Chris & Alex'
Aug 10,2017
0 people found
this helpful
We recently bough our new home through Caroline at Riverhomes. Caroline is very efficient and was always on top of what was going on. She kept us fully informed at all stages of the process and helped us liaise with the vendors. Caroline has been ...
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Aug 07,2017
Minithumbup
Sue
Phillip Cannon
By: 'Karen'
Aug 07,2017
0 people found
this helpful
Riverhomes found me four tenants in six years, all appropriate to my property and without much of a gap between tenancies. They were efficient in organizing viewings, check-in and check-out and offered other services, too. Sue, Alexis, Alice, Nicola, Philip and many others at the ...
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Comment on agent fees
A bit higher than other agents offered, but then Riverhomes delivered results where others didn't.
Was this helpful? Yes
Aug 06,2017
Minithumbup
Phillip Cannon
Annabel
By: 'Rich'
Aug 06,2017
0 people found
this helpful
We can't recommend River Homes highly enough for their extremely professional yet personal approach to everything they do. So far both Phillip and Annabel have been a pleasure to talk to and have provided us with some well needed piece of mind by taking on ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2017
Minithumbup
Phillip Cannon
Phillip Cannon
By: 'Kathryn'
Aug 04,2017
0 people found
this helpful
I had a really good experience buying a property through River Homes and Phillip Cannon. House buying is a stressful business but the whole process was made much more bearable thanks to the excellent communication and relationship I enjoyed with the River Homes team....
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Comment on agent fees
n/a as I was buying not selling
Was this helpful? Yes
Aug 04,2017
Minithumbup
Phillip Cannon
Sue
By: 'Emma'
Aug 04,2017
0 people found
this helpful
We sold our house though the Chiswick branch. Philip is fantastically knowledgable about the local market. He - and the rest of the team - are wonderful at their jobs and made sure everything went smoothly. Thank you!...
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Comment on agent fees
As expected.
Was this helpful? Yes
Jul 28,2017
Minithumbup
Sabrine
By: 'Liv S'
Jul 28,2017
0 people found
this helpful
First of all moving home isn't fun, but more like a chore, right? Well, these people have made my move anything but a chore: easy, fun, honest, straight forward and on top of that: I got a dream flat thanks to them. So yes, 5 stars ...
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Comment on agent fees
Good!
Was this helpful? Yes

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
59 0 89 3 47 0 48 0 19 0

Agent Fees

No fees set.
Last updated at 4:15 PM 29/03/2018 by Erin Marshall

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 29/03/2018 by Erin Marshall

Central London office
108 Tintagel House, 92 Albert Embankment SE1 7TY
(44)
Greater London office
75 High Street, London TW11 8HG
(8)
South West London office
1-3 Lower Richmond Road, London SW15 1EJ
(75)
show all branches (4)
West London office
28 Thames Road, London W4 3RJ
(137)


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