• claim your profile
    Kate Stopford
  • claim your profile
    Annabel Siong
  • Francis Stickney
    Francis Stickney
  • claim your profile
    Nicola French
  • Phillip Cannon
    Phillip Cannon
  • Sue Day
    Sue Day
  • Alice Warren
    Alice Warren
  • Adam Elske
    Adam Elske
riverhomes specialises exclusively in the selling or letting of riverside property in London - professional and dedicated consultants with riverside offices covering the length of the Thames in London. From luxurious penthouses and sumptuous period homes to romantic houseboats - its a lifestyle we sell not just property. Our West London office covers property in Hammersmith W6, Chiswick W4, Brentford TW8, Old Isleworth TW7, Kew TW9 and Richmond TW10
riverhomes

28 Thames Road Chiswick, London
Greater London
W4 3RJ

020 8995 0500

Nov 29,2016
Minithumbup
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Nov 29,2016
Featured Review
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The staff at Riverhomes were very fast and efficient in renting my flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them.... read full review...
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Nov 22,2016
Minithumbup
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Nov 22,2016
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The staff at Riverhomes were very fast and efficient in renting my Chiswick flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them....
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Comment on agent fees
I would says the fees are average for letting agents
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Nov 14,2016
Minithumbup
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Nov 14,2016
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Adam was extremely helpful when we were viewing an apartment in Kew Bridge. Everything was very well executed. He and his team are very professional and nothing is too much trouble....
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Oct 23,2016
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Oct 23,2016
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Really helpful - kept us well informed and nothing too much trouble. Everything went exactly as agreed and a very professional service....
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Comment on agent fees
Fees were in line with what others charged but service was excellent
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Oct 19,2016
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Oct 19,2016
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As the Landlord, I'd like to recognise Annabel's efforts throughout 4 years of tenancy at 8 and 12 Riverview Rd whilst we've been in the US. She has been on the ball the entire time and worked constructively and fairly with both us and our tenants. Of particular note were her dogged efforts over 6 months to recover flooring repair costs from a recalcitrant insurance firm after an under floor water main leak in no 12. Wonderful effort and we were extremely thankful. Top job....
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Sep 29,2016
Minithumbup
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Sep 29,2016
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A fantastic buying experience through Adam at River Homes. I've dealt with many agents before, for a variety of purchases/sales/rentals and can honestly say this was the most pleasant and efficient experience. Adam was excellent at mediating the sale, negotiating, organising the process and was always on hand to help with our many questions! Highly recommended....
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Sep 16,2016
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Sep 16,2016
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Always very helpful and friendly, have used them for a good few years with a number of properties. They have a very good understanding of the lettings market in the area and have good advice for me as a landlord in terms of getting tenants into properties....
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Aug 29,2016
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Aug 29,2016
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We appreciated Adam's hard work in securing the flat we wanted. Adam is friendly and approachable. He was quick to answer any questions we had. The only issue we were slightly disappointed with was when we received our keys, we found that our flat was not ready to move in to for another couple of weeks due to repairs and cleaning which we were advised would be done prior to the start of the tenancy. Perhaps it is not the agent's responsibility to ensure the property is ready but we felt that...
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Comment on agent fees
In line with other agents' fees I believe.
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Aug 17,2016
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Aug 17,2016
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We were extremely pleased with the way Adam handled the entire process. It was conducted in a professional way and in the same time personal. We would recommend Adam and the agency to any of our friends based on his performance. Thank you Adam. Bob & Cristina....
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Aug 15,2016
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Aug 15,2016
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Thanks for all your help with selling our houseboat. Very friendly service from Sue, Phillip and all at Riverhomes in Chiswick. Well done in a difficult market....
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Jun 27,2016
Minithumbup
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Jun 27,2016
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Thank you to Adam and his team for the excellent & friendly service. I knew I could always count on Adam to respond quickly to any queries I had as well as providing me with all the facts and details involved with the steps I had to go through to secure my new home. I was impressed by Adam's professional and helpful attitude which made the whole process run smoothly. I highly recommend Adam, Alice and RiverHomes!...
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Comment on agent fees
I think the fees are pretty much standard and in my opinion they're justified as Adam and his team spent time facilitating this, answering my queries, giving advice etc
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Jun 21,2016
Minithumbup
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Jun 21,2016
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Sue And Phil managed the let of my Houseboat Ventana. Both were always very approachable and friendly. They are not the usual slimy estate agent types. * They explained the process and always kept me informed about viewings. Houseboats are a bit tricky as they are very individual but both had an excellent knowledge of the issues and attributes. Houseboats are not for everyone, and they did a brilliant job of filtering out people who would not be appropriate, although one did slip through......
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Comment on agent fees
start high, but can negotiate.
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May 31,2016
Minithumbup
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May 31,2016
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I can highly recommend Sue and Annabel from River Homes. Taking viewings and the process to secure the flat that i moved to were effortless and i always got responses, or answers to questions, no matter how big or small. Being extremely approachable and showing a true honesty you don't get with many agents. It really did make it a lot easier than i'd experienced with other agents before. Once i had moved into the flat, having River Homes manage the property was extremely helpful, from sett...
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May 25,2016
Minithumbup
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May 25,2016
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Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
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May 25,2016
Minithumbup
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May 25,2016
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Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
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Apr 22,2016
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Apr 22,2016
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Nicola French at Riverhomes has been extremely efficient and I would give her and Riverhomes 5 stars. Every question is always promptly answered, every detail meticulously followed up. I would not hesitate to recommend Riverhomes, and Nicola French in particular, to anyone looking for an excellent estate agent service....
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Apr 20,2016
Minithumbup
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Apr 20,2016
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I bought my property with Riverhomes, and Phillip was most helpful throughout, making the whole procedure very easy. Within a week, I had successfully rented the property out at the asking price, again in a simple and straightforward manner, thanks to the patience and expertise of Sue. Riverhomes have been exemplary so far!...
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Comment on agent fees
Fees were in line with the market
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Mar 11,2016
Minithumbup
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Mar 11,2016
1 people found
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I've had my properties managed by Riverhomes for the last 10 years approximately and I have found them to be professional and always responsive and efficient when dealing with me. Having just sold one of my properties , there was a small element of sadness in that , the managed lettings people become trusted advisers over the years and wish them future success. All tenants found by Riverhomes for my properties were thoroughly checked and vetted appropriately which meant my overall letting expe...
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Comment on agent fees
Good.
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Feb 17,2016
Minithumbup
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Feb 17,2016
1 people found
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As an agent myself (for another agency) it is always nice to see fellow professionals acting in an efficient and timely way. Once the offer was made we felt that we were the client and that everything was taken care of and regularly informed of progress without having to ask....
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Comment on agent fees
Competitive
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Feb 07,2016
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Feb 07,2016
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Sue was professional and helpful whilst dealing with our requests. She was prompt in responding to queries and represented the landlord well. Overall I would recommend River Homes and Sue. Thanks...
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Comment on agent fees
Good
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Feb 05,2016
Minithumbup
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Feb 05,2016
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Great service! Sue was extremely helpful and she responded promptly to all of our questions. We've also encountered a few issues in the process, but Sue has efficiently sorted them out for us. I would totally recommend Riverhomes....
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Comment on agent fees
Good
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Dec 03,2015
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Dec 03,2015
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River Homes were able to successfully sell our property at a very satisfactory price after a couple of other local agents had found it difficult to find buyers for our riverside home. The fact that this agency concentrates on property along the River Thames throughout the capital meant that the prospective buyers were already serious about finding a house in our area. Francis and Phillip worked hard and professionally to keep our buyers on board whilst we continued our search for a property to m...
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Nov 26,2015
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Nov 26,2015
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The process of renting a flat can be a difficult one but Phillip at Riverhomes made it smooth and simple. His calm approach and accessability, as well as his knowledge and willingness to help all made this a straightforward process with a successful outcome. Riverhomes were very professional in this transaction....
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Nov 20,2015
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Nov 20,2015
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We have dealt with several estate agents, but dealing with River Homes was an absolute delight. Phillip has been very informative and helpful. We could always reach him over phone or email and would get back to us right away. After our offer the process was very clear, straightforward and most importantly it felt very stress free. Alice was also very forthcoming in providing us with the documents and all that was needed to make the registration process an efficient one. All in all the entire pro...
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Nov 16,2015
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Nov 16,2015
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I had an excellent experience with Phillip and Alice at riverhomes. Phillip was forthcoming with information about the property and always available via email and phone to keep the process moving. He was very helpful at every stage, from when we originally identified the property until move in. He was very adept at liaising between myself as the tenant and the property owner. Alice provided the required documents to finalise the lease in a timely and friendly manner. Thanks to both for the m...
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Nov 06,2015
Minithumbup
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Nov 06,2015
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I cannot praise Phillip Cannon highly enough. From day one, when I stepped into the Riverhomes office, I knew I had made a good choice. For personal reasons, I wanted an agent who would not pressurise me and be sympathetic to the reasons for my house move. I found this with Phillip. I can honestly say he has gone 'beyond the call of duty' to help us every step of the way. He has made this difficult time so much easier than it would have been if I hadn't made that decision to use Riverhomes and P...
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Nov 02,2015
Minithumbup
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Nov 02,2015
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The whole letting process was handled professionally and excellent tenants found on each of the three occasions that we have used them - we shall be using them again!...
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Oct 27,2015
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Oct 27,2015
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Annabel was our property manager for two years while we were overseas, she always went over and beyond the call of duty to ensure that problems raised by the tenants were resolved in a timely manner and she also facilitated getting the house ready for us to have a smooth arrival. We have been extremely impressed by her work ethics and dedication to providing first class customer service....
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Oct 10,2015
Minithumbup
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Oct 10,2015
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Excellent customer service provided to us from Riverhomes, they are very professional and always looked after our enquiries with a prompt and satisfactory response. Well organized, polite, friendly and efficient, Its been a pleasure dealing with them all the stress of moving home, paperwork etc have been minimized by their professionalism. We were in good hands !...
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Oct 07,2015
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Oct 07,2015
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Riverhomes again managed a seamless transition of tenants in this property. Riverhomes contacted me in good time in order to search for new tenants. They then just got on with the job and quickly found me new tenants who they screen and arrange all required paperwork. Their service has been fantastic and I thoroughly recommend their services....
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Comment on agent fees
I am happy with the fees I have negotiated.
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Oct 04,2015
Minithumbup
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Oct 04,2015
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We used Phillip to find our house and he was amazing. Due to sellers delalys the process was very elongated and Phillip was there every step of teh way with us. So helpful and informative and patient especailly as the English system is so different from the one in the US that we are used to. I am sure it would have fallen apart without his help and guidance. I would highly reccommend him and if/when we sell or rent they will be out first call...
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Oct 02,2015
Minithumbup
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Oct 02,2015
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I'm absolutely delighted with the performance of River Homes. They form a highly motivated and energetic team providing a fast and efficient service that expedites results. They are friendly and communicative throughout the process. The after care service is also impeccable. I would highly recommend them. Thank you!...
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Sep 15,2015
Minithumbup
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Sep 15,2015
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Estate agents have a bad name and in most cases rightly so. Philip from RiverHomes bucks the trend of being a stereotypical estate agent by not hard selling, being helpful, easy to get hold of and pleasant to deal with! Even being honest, amazingly!!! I have pointed out to the manager of the Teddington branch that if they deal with all clients as Phillip dealt with my wife and I then they will be successful as they will stand head and shoulders above the competition. Simple last words - do not b...
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Sep 14,2015
Minithumbup
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Sep 14,2015
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Exceptional service from Sue Day and her colleagues! We were new to the area and having particular requests - sizes of rooms, views, style of the kitchen and many more... Sue arranged for us to see the first property, which we have seen previously online. She very carefully listened what we liked and disliked about it. So many times before we felt that we haven't been heard and that our time was wasted. With Riverhomes was rather different. Sue has scheduled for us to see the next property which...
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Sep 12,2015
Minithumbup
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Sep 12,2015
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I have dealt with Riverhomes and in particular Sue Day, as a tenant. I'm now about to move out, so have been through the whole process, start to finish. The agency & Sue have been so efficient, friendly and professional at all times. I've rented for many many years and dislike agents / agencies on the whole. But Riverhomes seem to have lovely staff with a low staff turnover. They are incredibly thorough,...
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Areas covered
  • W4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £310,000
  • Max: £1,750,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 0 47 1 12 1 12 0 6 0
Kate Stopford - upload your photo Kate Stopford
11 reviews

About Kate No description set View full profile
Annabel Siong Annabel Siong
Property Manager
15 reviews

About Annabel No description set View full profile
Francis Stickney Francis Stickney
Associate Director
5 reviews

About Francis No description set View full profile
Nicola French Nicola French
3 reviews

About Nicola No description set View full profile
Phillip Cannon Phillip Cannon
Branch Manager
43 reviews

About Phillip No description set View full profile
Sue Day Sue Day
Senior Consultant
47 reviews

About Sue No description set View full profile
Alice Warren Alice Warren
Administrator
11 reviews

About Alice At riverhomes, I thoroughly enjoy working with a dynamic team in such a fantastic location. As the Office Administrator, I work hard to deliver valuable support to my colleagues and ensure the office View full profile
Adam Elske Adam Elske
Senior Consultant
5 reviews

About Adam No description set View full profile

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Last updated at 9:54 AM 14/11/2016 by Erin

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Last updated at 9:54 AM 14/11/2016 by Erin

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