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    Kate Stopford
  • Annabel Siong
    Annabel Siong
  • Francis Stickney
    Francis Stickney
  • Nicola French
    Nicola French
  • Phillip Cannon
    Phillip Cannon
  • Sue Day
    Sue Day
  • Alice Warren
    Alice Warren
riverhomes specialises exclusively in the selling and letting of waterside property in London - professional and dedicated consultants with riverside offices covering the length of the Thames in Greater London. From luxurious penthouses and sumptuous period homes to romantic houseboats - its a lifestyle we sell not just property. Our West London office covers property in Hammersmith W6, Chiswick W4, Brentford TW8, Old Isleworth TW7, Kew TW9 and Richmond TW10
riverhomes

28 Thames Road Chiswick, London

W4 3RJ

020 8995 0500
Apr 11,2017
Minithumbup
Sue Day
By:
Apr 11,2017
Featured Review
1 people found
this helpful
This was an excellent service given that my sale had fallen through two years previously and the purchaser required a lot of reassurance. Sue handled the sale very professionally and was very helpful throughout the negotiations and sale process. With many thanks for all your hard work....
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Comment on agent fees
good
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Mar 31,2017
Minithumbup
Sue Day
Alice Warren
By:
Mar 31,2017
Featured Review
1 people found
this helpful
I have just moved into a lovely flat and the whole process was made so simple due to the friendly and helpful services of Sue and Alice at Riverhomes. Nothing is too much trouble and they were very quick to respond to any queries I had. First class!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2017
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 31,2017
Featured Review
0 people found
this helpful
The team worked efficiently with good communication with the clients. They can give me (the landlord) constructive comments in every aspects....
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Comment on agent fees
The fees are acceptable for its good service.
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Mar 23,2017
Minithumbup
Annabel Siong
By:
Mar 23,2017
Featured Review
0 people found
this helpful
Annabel has made what could have been a very stressful move for an elderly and sick parent an easy and professionally supported experience. As is always the case, there were some teething problems with the rental flat. Annabel went out of her way, including over weekends and giving out her personal mobile, to ensure these were resolved quickly. We are fortunate with an understanding Landlord too. All in all an unexpectedly great experience at a tough time for the family. Much appreciated!...
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Mar 17,2017
Minithumbup
Annabel Siong
By:
Mar 17,2017
Featured Review
0 people found
this helpful
Annabel Siong looks after seven of my properties in Chelsea, Barnes and Mortlake. I have found her to be extremely efficient and very easy to communicate with. She has dealt with teething problems in my new build properties as well as difficulties with my period properties with equal aplomb. I am extremely satisfied with the service she has provided and would highly recommend her...
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Comment on agent fees
Good
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Mar 15,2017
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 15,2017
0 people found
this helpful
Kate Stopford and Annabel Siong have been excellent in the management and keeping the integrity of my property thereby making it attractive for quick Tenancy Turnaround. This experience has given me peace of mind knowing I have consummate professionals managing my estate (since 2012); though I live several miles away from England...
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Comment on agent fees
Good
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Mar 01,2017
Minithumbup
Sue Day
By:
Mar 01,2017
0 people found
this helpful
Adam, Sue and Phillip recently acted for us on the sale of our house. The team was incredibly professional and committed. I would highly recommend Riverhomes to anyone wanting to buy or sell their property....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 07,2017
Minithumbup
Nicola French
By:
Feb 07,2017
0 people found
this helpful
My time working with the agency has been a very smooth process, and Nicola was very helpful when it came to changing over tenants....
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Comment on agent fees
The fees were less than what I had to pay to secure my new place, however when it comes to renewing contracts for the house, I believe the fees were a little high.
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Feb 05,2017
Minithumbup
Annabel Siong
By:
Feb 05,2017
0 people found
this helpful
I bought a flat with a tenant still in, and Annabel looked after the transition when the tenant left. She managed it perfectly: keys, checkout, switching the utilities to me. She advised me on what I had to do with each utility, and even filled an online form on my behalf when Hounslow Council mistakenly contacted Riverhomes instead of contacting me. Excellent work, thank you....
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Comment on agent fees
ok
Was this helpful? Yes
Feb 02,2017
Minithumbup
Sue Day
By:
Feb 02,2017
0 people found
this helpful
We were renewing a let and Riverhomes throughout have been very efficient, good humoured and helpful: they know us well. Although announced at Christmas, they successfully found an ideal tenant who moved in by mid January, despite a two week holiday closure! Great efficiency, and it helps to be able to pop by with paperwork, or clarify in person. I have recommended them several times and have no hesitation in continuing to do so....
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Comment on agent fees
Fees are inevitable, since contracts, references checks etc all take time to do properly
Was this helpful? Yes
Jan 25,2017
Minithumbup
Sue Day
By:
Jan 25,2017
0 people found
this helpful
I am totally delighted with the advice and service that I have received at River Homes. They are efficient, punctual, capable and friendly. Who would have thought moving could be such a pain free process - I am deeply grateful....
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Comment on agent fees
Good.
Was this helpful? Yes
Jan 20,2017
Minithumbup
Alice Warren
By:
Jan 20,2017
0 people found
this helpful
River Homes provide an impeccable service and the team are a pleasure to deal with. They also provide great knowledge of the marketplace. Thank you...
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Nov 29,2016
Minithumbup
Sue Day
Sue Day
By:
Nov 29,2016
0 people found
this helpful
The staff at Riverhomes were very fast and efficient in renting my flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them.... read full review...
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Nov 22,2016
Minithumbup
Phillip Cannon
Sue Day
By:
Nov 22,2016
1 people found
this helpful
The staff at Riverhomes were very fast and efficient in renting my Chiswick flat. There were only a few void days between lets. They are enthusiastic and committed and kept me informed at all stages of the letting procedure. Would highly recommend them....
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Comment on agent fees
I would says the fees are average for letting agents
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Adam was extremely helpful when we were viewing an apartment in Kew Bridge. Everything was very well executed. He and his team are very professional and nothing is too much trouble....
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Oct 23,2016
Minithumbup
Phillip Cannon
Alice Warren
By:
Oct 23,2016
1 people found
this helpful
Really helpful - kept us well informed and nothing too much trouble. Everything went exactly as agreed and a very professional service....
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Comment on agent fees
Fees were in line with what others charged but service was excellent
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Oct 19,2016
Minithumbup
Annabel Siong
By:
Oct 19,2016
0 people found
this helpful
As the Landlord, I'd like to recognise Annabel's efforts throughout 4 years of tenancy at 8 and 12 Riverview Rd whilst we've been in the US. She has been on the ball the entire time and worked constructively and fairly with both us and our tenants. Of particular note were her dogged efforts over 6 months to recover flooring repair costs from a recalcitrant insurance firm after an under floor water main leak in no 12. Wonderful effort and we were extremely thankful. Top job....
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
A fantastic buying experience through Adam at River Homes. I've dealt with many agents before, for a variety of purchases/sales/rentals and can honestly say this was the most pleasant and efficient experience. Adam was excellent at mediating the sale, negotiating, organising the process and was always on hand to help with our many questions! Highly recommended....
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Sep 16,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Sep 16,2016
1 people found
this helpful
Always very helpful and friendly, have used them for a good few years with a number of properties. They have a very good understanding of the lettings market in the area and have good advice for me as a landlord in terms of getting tenants into properties....
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
We appreciated Adam's hard work in securing the flat we wanted. Adam is friendly and approachable. He was quick to answer any questions we had. The only issue we were slightly disappointed with was when we received our keys, we found that our flat was not ready to move in to for another couple of weeks due to repairs and cleaning which we were advised would be done prior to the start of the tenancy. Perhaps it is not the agent's responsibility to ensure the property is ready but we felt that...
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Comment on agent fees
In line with other agents' fees I believe.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
We were extremely pleased with the way Adam handled the entire process. It was conducted in a professional way and in the same time personal. We would recommend Adam and the agency to any of our friends based on his performance. Thank you Adam. Bob & Cristina....
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Aug 15,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Aug 15,2016
1 people found
this helpful
Thanks for all your help with selling our houseboat. Very friendly service from Sue, Phillip and all at Riverhomes in Chiswick. Well done in a difficult market....
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Jun 27,2016
Minithumbup
Alice Warren
By:
Jun 27,2016
0 people found
this helpful
Thank you to Adam and his team for the excellent & friendly service. I knew I could always count on Adam to respond quickly to any queries I had as well as providing me with all the facts and details involved with the steps I had to go through to secure my new home. I was impressed by Adam's professional and helpful attitude which made the whole process run smoothly. I highly recommend Adam, Alice and RiverHomes!...
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Comment on agent fees
I think the fees are pretty much standard and in my opinion they're justified as Adam and his team spent time facilitating this, answering my queries, giving advice etc
Was this helpful? Yes
Jun 21,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Jun 21,2016
1 people found
this helpful
Sue And Phil managed the let of my Houseboat Ventana. Both were always very approachable and friendly. They are not the usual slimy estate agent types. * They explained the process and always kept me informed about viewings. Houseboats are a bit tricky as they are very individual but both had an excellent knowledge of the issues and attributes. Houseboats are not for everyone, and they did a brilliant job of filtering out people who would not be appropriate, although one did slip through......
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Comment on agent fees
start high, but can negotiate.
Was this helpful? Yes
May 31,2016
Minithumbup
Sue Day
Annabel Siong
By:
May 31,2016
0 people found
this helpful
I can highly recommend Sue and Annabel from River Homes. Taking viewings and the process to secure the flat that i moved to were effortless and i always got responses, or answers to questions, no matter how big or small. Being extremely approachable and showing a true honesty you don't get with many agents. It really did make it a lot easier than i'd experienced with other agents before. Once i had moved into the flat, having River Homes manage the property was extremely helpful, from sett...
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May 25,2016
Minithumbup
Sue Day
Alice Warren
By:
May 25,2016
0 people found
this helpful
Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
Was this helpful? Yes
May 25,2016
Minithumbup
Sue Day
Alice Warren
By:
May 25,2016
0 people found
this helpful
Impressive is the word that comes to mind when thinking about sharing feedback regarding Sue ! Sue was charming, accommodating, patient and most professional throughout the whole transaction I enjoyed working with Sue tremendously and would recommend her and her team worker Alice Warren to all our friends and acquaintances...
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Comment on agent fees
not sure what this means therefore I would abstain from commenting on it
Was this helpful? Yes
Apr 22,2016
Minithumbup
Nicola French
By:
Apr 22,2016
0 people found
this helpful
Nicola French at Riverhomes has been extremely efficient and I would give her and Riverhomes 5 stars. Every question is always promptly answered, every detail meticulously followed up. I would not hesitate to recommend Riverhomes, and Nicola French in particular, to anyone looking for an excellent estate agent service....
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Apr 20,2016
Minithumbup
Sue Day
Phillip Cannon
By:
Apr 20,2016
0 people found
this helpful
I bought my property with Riverhomes, and Phillip was most helpful throughout, making the whole procedure very easy. Within a week, I had successfully rented the property out at the asking price, again in a simple and straightforward manner, thanks to the patience and expertise of Sue. Riverhomes have been exemplary so far!...
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Comment on agent fees
Fees were in line with the market
Was this helpful? Yes
Mar 11,2016
Minithumbup
Kate Stopford
Annabel Siong
By:
Mar 11,2016
1 people found
this helpful
I've had my properties managed by Riverhomes for the last 10 years approximately and I have found them to be professional and always responsive and efficient when dealing with me. Having just sold one of my properties , there was a small element of sadness in that , the managed lettings people become trusted advisers over the years and wish them future success. All tenants found by Riverhomes for my properties were thoroughly checked and vetted appropriately which meant my overall letting expe...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 17,2016
Minithumbup
Sue Day
Alice Warren
By:
Feb 17,2016
1 people found
this helpful
As an agent myself (for another agency) it is always nice to see fellow professionals acting in an efficient and timely way. Once the offer was made we felt that we were the client and that everything was taken care of and regularly informed of progress without having to ask....
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Comment on agent fees
Competitive
Was this helpful? Yes
Feb 07,2016
Minithumbup
Sue Day
By:
Feb 07,2016
0 people found
this helpful
Sue was professional and helpful whilst dealing with our requests. She was prompt in responding to queries and represented the landlord well. Overall I would recommend River Homes and Sue. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2016
Minithumbup
Sue Day
By:
Feb 05,2016
0 people found
this helpful
Great service! Sue was extremely helpful and she responded promptly to all of our questions. We've also encountered a few issues in the process, but Sue has efficiently sorted them out for us. I would totally recommend Riverhomes....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2015
Minithumbup
Francis Stickney
Phillip Cannon
By:
Dec 03,2015
0 people found
this helpful
River Homes were able to successfully sell our property at a very satisfactory price after a couple of other local agents had found it difficult to find buyers for our riverside home. The fact that this agency concentrates on property along the River Thames throughout the capital meant that the prospective buyers were already serious about finding a house in our area. Francis and Phillip worked hard and professionally to keep our buyers on board whilst we continued our search for a property to m...
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Nov 26,2015
Minithumbup
Phillip Cannon
By:
Nov 26,2015
0 people found
this helpful
The process of renting a flat can be a difficult one but Phillip at Riverhomes made it smooth and simple. His calm approach and accessability, as well as his knowledge and willingness to help all made this a straightforward process with a successful outcome. Riverhomes were very professional in this transaction....
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Areas covered
  • TW9
  • Hammersmith
  • Richmond
  • W6
  • TW10
  • Chiswick
  • River Thames
  • W4
  • Waterside property
  • Brentford
  • Houseboats
  • TW8
  • Moorings
  • Isleworth
  • Old Isleworth
  • TW7
  • Kew
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £1,750,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 51 1 14 1 13 0 7 0
Kate Stopford - no image available Kate Stopford
13 reviews

About Kate No description set View full profile
Annabel Siong Annabel Siong
Property Manager
21 reviews

About Annabel No description set View full profile
Francis Stickney Francis Stickney
Associate Director
5 reviews

About Francis No description set View full profile
Nicola French Nicola French
4 reviews

About Nicola No description set View full profile
Phillip Cannon Phillip Cannon
Branch Manager
43 reviews

About Phillip No description set View full profile
Sue Day Sue Day
Senior Consultant
52 reviews

About Sue No description set View full profile
Alice Warren Alice Warren
Office Manager
14 reviews

About Alice At riverhomes, I thoroughly enjoy working with a dynamic team in such a fantastic location. As the Office Administrator, I work hard to deliver valuable support to my colleagues and ensure the office View full profile

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Fees

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Last updated at 9:54 AM 14/11/2016 by Erin

Complaints Procedure

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Last updated at 9:54 AM 14/11/2016 by Erin

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