West London Branch, London, W4
4.9/5, 167 reviews
98% recommended
96% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

RiverHomes, the waterside property and houseboat specialist, is founded on a belief in the unique advantages of living by the water in and around London. Since 2003, RiverHomes has been promoting the riverside lifestyle, selling and letting properties on, next to, and near the Thames and associated waterways. Our portfolio ranges ... show more RiverHomes, the waterside property and houseboat specialist, is founded on a belief in the unique advantages of living by the water in and around London. Since 2003, RiverHomes has been promoting the riverside lifestyle, selling and letting properties on, next to, and near the Thames and associated waterways. Our portfolio ranges from modern apartments to period houses; from floating homes to island properties.

We believe there is enhanced wellbeing by the water, enabling more mindful living. We love reflected light and ever-changing nature; big skies, open views; the sounds of birds and boats: simple pleasures and shared moments the River Thames gives us.

We live the river.

Our West London Branch covers property in Hammersmith W6, Chiswick W4, Brentford TW8, Old Isleworth TW7, Kew TW9 and Richmond TW10
Riverhomes - Click to Visit Our Website

Opening Hours
Address

RiverHomes
28 Thames Road
Chiswick,London
Greater London
W4 3RJ
020 8995 0500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £200,000 £2,100,000
Lettings 97% 96% £400 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 0 72 1 27 1 18 1 11 0
Areas covered
  • TW9
  • Hammersmith
  • Richmond
  • W6
  • TW10
  • Chiswick
  • River Thames
  • W4
  • Waterside property
  • Brentford
  • Houseboats
  • TW8
  • Moorings
  • Isleworth
  • Old Isleworth
  • TW7
  • Kew
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“Wonderful help and assistance...”

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Mar 22,2018
Minithumbup
Annabel
By: 'Jonathan'
Mar 22,2018
0 people found
this helpful
When the tenants complained of a blocked drain Annabel was straight onto the matter. She coordinated the operation superbly liaising with the neighbours and Thames Water to ensure that the problem was sorted quickly and efficiently wit the minimal amount of fuss and disruption - ...
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“Almost too good to be true! We have received the ......”

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Mar 05,2018
Minithumbup
Francis
By: 'ben'
Mar 05,2018
0 people found
this helpful
Almost too good to be true! We have received the most super service from our first call through to opening our new front door. Many thanks, I would not hesitate to recommend Francis and Riverhomes....
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Comment on agent fees
fine
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“I found myself looking for a rental property at very ......”

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Feb 28,2018
Minithumbup
By: 'James'
Feb 28,2018
0 people found
this helpful
I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller ...
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Comment on agent fees
Fees are in line with standard charges (i.e. too high, but there you go)
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“Riverhomes provide a great service. They're professional, flexible and friendly ......”

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Sep 20,2017
Minithumbup
By: 'Sally'
Sep 20,2017
0 people found
this helpful
Riverhomes provide a great service. They're professional, flexible and friendly and have reliably sourced a series of excellent tenants for us over the years....
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Comment on agent fees
Midrange
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“Riverhomes found me four tenants in six years, all appropriate ......”

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Aug 07,2017
Minithumbup
Sue
Phillip Cannon
By: 'Karen'
Aug 07,2017
0 people found
this helpful
Riverhomes found me four tenants in six years, all appropriate to my property and without much of a gap between tenancies. They were efficient in organizing viewings, check-in and check-out and offered other services, too. Sue, Alexis, Alice, Nicola, Philip and many others at the ...
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Comment on agent fees
A bit higher than other agents offered, but then Riverhomes delivered results where others didn't.
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“We can't recommend River Homes highly enough for their extremely ......”

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Aug 06,2017
Minithumbup
Phillip Cannon
Annabel
By: 'Rich'
Aug 06,2017
0 people found
this helpful
We can't recommend River Homes highly enough for their extremely professional yet personal approach to everything they do. So far both Phillip and Annabel have been a pleasure to talk to and have provided us with some well needed piece of mind by taking on ...
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Comment on agent fees
Good
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“I had a really good experience buying a property through ......”

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Aug 04,2017
Minithumbup
Phillip Cannon
Phillip Cannon
By: 'Kathryn'
Aug 04,2017
0 people found
this helpful
I had a really good experience buying a property through River Homes and Phillip Cannon. House buying is a stressful business but the whole process was made much more bearable thanks to the excellent communication and relationship I enjoyed with the River Homes team....
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Comment on agent fees
n/a as I was buying not selling
Was this helpful? Yes

“We sold our house though the Chiswick branch. Philip is ......”

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Aug 04,2017
Minithumbup
Phillip Cannon
Sue
By: 'Emma'
Aug 04,2017
0 people found
this helpful
We sold our house though the Chiswick branch. Philip is fantastically knowledgable about the local market. He - and the rest of the team - are wonderful at their jobs and made sure everything went smoothly. Thank you!...
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Comment on agent fees
As expected.
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“Lewis and his team were fantastic! From first viewing to ......”

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Jul 22,2017
Minithumbup
By: 'Lorna'
Jul 22,2017
0 people found
this helpful
Lewis and his team were fantastic! From first viewing to getting my keys they were so efficient and communicative that it made the whole process stress free. All the paperwork was turned around really quickly and they made sure everything fell into place so easily. ...
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Comment on agent fees
Fees mid range. Sleek service and easily worth the cost.
Was this helpful? Yes

“This is to thank all the staff at the Thames ......”

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Jun 21,2017
Minithumbup
Sue
By: 'Victor'
Jun 21,2017
0 people found
this helpful
This is to thank all the staff at the Thames Road branch for re-letting my flat and especially Sue & Kate for their excellent service. Keep up the good work!...
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“Thank you for fantastic service and support throughout the move ......”

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Jun 19,2017
Minithumbup
Sue
Francis
By: 'Lesley'
Jun 19,2017
0 people found
this helpful
Thank you for fantastic service and support throughout the move process! Sue provided me with excellent advice on the right property and helped me create a vision! I was clear on the process throughout including the payment and moving in steps - it couldn't have ...
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Comment on agent fees
Reasonable given the level of service provided.
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“This was my first time using River Homes as a ......”

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Jun 19,2017
Minithumbup
Sue
By: 'Dominika'
Jun 19,2017
0 people found
this helpful
This was my first time using River Homes as a letting agent and I am very pleased with the support received from Sue during a viewing and during the admin process thereafter. She was patient and accommodating and helped me answer all questions I had ...
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Comment on agent fees
Standard
Was this helpful? Yes

“This is the third time I have let my property ......”

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Jun 19,2017
Minithumbup
Sue
By: 'Francis'
Jun 19,2017
0 people found
this helpful
This is the third time I have let my property through riverhomes and Sue is simple(y) the best Lettings Agent in the whole of London !...
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“Since engaging with Riverhomes in 2013, They have gone over and ......”

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May 26,2017
Minithumbup
Sue
Annabel
By: 'Lamè'
May 26,2017
0 people found
this helpful
Since engaging with Riverhomes in 2013, They have gone over and beyond the call of duty to rent out and manage my property. I will recommend them any time any day. The best in west London....
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Comment on agent fees
Fair
Was this helpful? Yes

“Francis has done a masterful job of helping the process ......”

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May 23,2017
Minithumbup
Francis
By: 'NGH'
May 23,2017
0 people found
this helpful
Francis has done a masterful job of helping the process move through its many stages. On several occasions, he resolved a problematic situation that was threatening serious delays to the transaction. More important, I have Francis' representations to be honest and fair. He is also ...
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Comment on agent fees
As a buyer in the process, I am closely familiar with the transaction fees.
Was this helpful? Yes

“Francis is a can do agent- he knows his market, ......”

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May 23,2017
Minithumbup
Francis
By: 'Richard'
May 23,2017
0 people found
this helpful
Francis is a can do agent- he knows his market, is realistic and a great communicator. He understands how to get a buy and sale done!...
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“Excellent agent who is committed to selling your property and ......”

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May 23,2017
Minithumbup
Francis
By: 'Zulu'
May 23,2017
0 people found
this helpful
Excellent agent who is committed to selling your property and knows the market very well indeed. Sensible advice throughout the process which in our case was in part for Probate and very helpful thorough and professional follow up and advice in dealing with HMRC etc. ...
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Comment on agent fees
Good
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“Absolutely fantastic in every way and always attentive to our ......”

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May 15,2017
Minithumbup
Annabel
Annabel
By: 'Sharif'
May 15,2017
0 people found
this helpful
Absolutely fantastic in every way and always attentive to our requests for repair. Has been there helping us every step of the way for two years, totally brilliant!...
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“Riverhomes were efficient, professional and friendly, answering all questions that ......”

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May 08,2017
Minithumbup
Phillip Cannon
By: 'Nickog'
May 08,2017
0 people found
this helpful
Riverhomes were efficient, professional and friendly, answering all questions that came up during our rental process. Everyone we dealt with was responsive and knowledgeable. Special kudos to Phillip, who did his utmost to make sure everything went smoothly and ensure I had the information I ...
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Comment on agent fees
In line with industry standards
Was this helpful? Yes

“Always helpful and fast to act on any issues. Always ......”

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May 02,2017
Minithumbup
Annabel
By: 'Tim'
May 02,2017
0 people found
this helpful
Always helpful and fast to act on any issues. Always get back to you in a timely manner. Friendly and honest....
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“Phillip Cannon took over our portfolio when Adam Elske suddenly ......”

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May 01,2017
Minithumbup
Phillip Cannon
By: 'mcs'
May 01,2017
0 people found
this helpful
Phillip Cannon took over our portfolio when Adam Elske suddenly left the agency. We had had no warning so it was quite a surprise to us (and quite honestly the email Adam sent us was quite unprofessional). Phillip, however, didn't miss a beat, and took ...
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Comment on agent fees
I expect that the agency fees were pretty standard, but I do not think tenants should pay these fees. All agency fees should be paid by the landlords, who can offset this cost against their taxes.
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“This was an excellent service given that my sale had ......”

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Apr 11,2017
Minithumbup
Sue
By: 'Dai'
Apr 11,2017
1 people found
this helpful
This was an excellent service given that my sale had fallen through two years previously and the purchaser required a lot of reassurance. Sue handled the sale very professionally and was very helpful throughout the negotiations and sale process. With many thanks for all your ...
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Comment on agent fees
good
Was this helpful? Yes

“I have just moved into a lovely flat and the ......”

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Mar 31,2017
Minithumbup
Sue
By: 'Angelina'
Mar 31,2017
1 people found
this helpful
I have just moved into a lovely flat and the whole process was made so simple due to the friendly and helpful services of Sue and Alice at Riverhomes. Nothing is too much trouble and they were very quick to respond to any queries I ...
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Comment on agent fees
Good
Was this helpful? Yes

“The team worked efficiently with good communication with the clients.......”

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Mar 31,2017
Minithumbup
Annabel
By: 'LF'
Mar 31,2017
0 people found
this helpful
The team worked efficiently with good communication with the clients. They can give me (the landlord) constructive comments in every aspects....
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Comment on agent fees
The fees are acceptable for its good service.
Was this helpful? Yes

“Annabel has made what could have been a very stressful ......”

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Mar 23,2017
Minithumbup
Annabel
By: 'LB'
Mar 23,2017
0 people found
this helpful
Annabel has made what could have been a very stressful move for an elderly and sick parent an easy and professionally supported experience. As is always the case, there were some teething problems with the rental flat. Annabel went out of her way, including over ...
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“Annabel Siong looks after seven of my properties in Chelsea, ......”

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Mar 17,2017
Minithumbup
Annabel
By: 'Margaret'
Mar 17,2017
0 people found
this helpful
Annabel Siong looks after seven of my properties in Chelsea, Barnes and Mortlake. I have found her to be extremely efficient and very easy to communicate with. She has dealt with teething problems in my new build properties as well as difficulties with my period ...
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Comment on agent fees
Good
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“Kate Stopford and Annabel Siong have been excellent in the ......”

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Mar 15,2017
Minithumbup
Annabel
By: 'Adewunmi'
Mar 15,2017
0 people found
this helpful
Kate Stopford and Annabel Siong have been excellent in the management and keeping the integrity of my property thereby making it attractive for quick Tenancy Turnaround. This experience has given me peace of mind knowing I have consummate professionals managing my estate (since 2012); though I ...
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Comment on agent fees
Good
Was this helpful? Yes

“Adam, Sue and Phillip recently acted for us on the ......”

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Mar 01,2017
Minithumbup
Sue
By: 'Sally'
Mar 01,2017
0 people found
this helpful
Adam, Sue and Phillip recently acted for us on the sale of our house. The team was incredibly professional and committed. I would highly recommend Riverhomes to anyone wanting to buy or sell their property....
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Comment on agent fees
Good.
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“My time working with the agency has been a very ......”

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Feb 07,2017
Minithumbup
By: 'KBrook'
Feb 07,2017
0 people found
this helpful
My time working with the agency has been a very smooth process, and Nicola was very helpful when it came to changing over tenants....
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Comment on agent fees
The fees were less than what I had to pay to secure my new place, however when it comes to renewing contracts for the house, I believe the fees were a little high.
Was this helpful? Yes

“I bought a flat with a tenant still in, and ......”

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Feb 05,2017
Minithumbup
Annabel
By: 'Stefano'
Feb 05,2017
0 people found
this helpful
I bought a flat with a tenant still in, and Annabel looked after the transition when the tenant left. She managed it perfectly: keys, checkout, switching the utilities to me. She advised me on what I had to do with each utility, and even filled ...
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Comment on agent fees
ok
Was this helpful? Yes
Staff picture Sue
(68)
Staff picture Phillip Cannon
(61)
Staff picture Annabel
(40)
Staff picture Francis
(11)
Staff picture Francis Stickney
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:37 AM 23/09/2021 by allAgents

Awards won by RiverHomes, London W4 3RJ



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RiverHomes

Branch - West London Branch, London, W4