“Wonderful help and assistance...”
5 Star Review
Mar 22,2018
By:
'Jonathan'
Mar 22,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W43
Lettings (as a Landlord)
Postcode: W43
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When the tenants complained of a blocked drain Annabel was straight onto the matter. She coordinated the operation superbly liaising with the neighbours and Thames Water to ensure that the problem was sorted quickly and efficiently wit the minimal amount of fuss and disruption - ...
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“Almost too good to be true! We have received the ......”
5 Star Review
Mar 05,2018
By:
'ben'
Mar 05,2018
Services: Lettings (as a Tenant)
Rent PCM: £2750
Would you recommend?: Yes
Postcode: W42
Lettings (as a Tenant)
Rent PCM: £2750
Postcode: W42
0
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Almost too good to be true! We have received the most super service from our first call through to opening our new front door. Many thanks, I would not hesitate to recommend Francis and Riverhomes....
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Comment on agent fees
fine
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“I found myself looking for a rental property at very ......”
5 Star Review
Feb 28,2018
By:
'James'
Feb 28,2018
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: W4
0
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I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller ...
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Comment on agent fees
Fees are in line with standard charges (i.e. too high, but there you go)
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“Riverhomes provide a great service. They're professional, flexible and friendly ......”
4 Star Review
Sep 20,2017
By:
'Sally'
Sep 20,2017
Services: Lettings (as a Landlord)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: W43
Lettings (as a Landlord)
Rent PCM: £2200
Postcode: W43
0
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Riverhomes provide a great service. They're professional, flexible and friendly and have reliably sourced a series of excellent tenants for us over the years....
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Comment on agent fees
Midrange
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“Riverhomes found me four tenants in six years, all appropriate ......”
5 Star Review
Aug 07,2017
By:
'Karen'
Aug 07,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W43
Lettings (as a Landlord)
Postcode: W43
0
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Riverhomes found me four tenants in six years, all appropriate to my property and without much of a gap between tenancies. They were efficient in organizing viewings, check-in and check-out and offered other services, too. Sue, Alexis, Alice, Nicola, Philip and many others at the ...
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Comment on agent fees
A bit higher than other agents offered, but then Riverhomes delivered results where others didn't.
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“We can't recommend River Homes highly enough for their extremely ......”
5 Star Review
Aug 06,2017
By:
'Rich'
Aug 06,2017
Services: Property Management
Rent PCM: £1670
Would you recommend?: Yes
Postcode: W4
Property Management
Rent PCM: £1670
Postcode: W4
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We can't recommend River Homes highly enough for their extremely professional yet personal approach to everything they do. So far both Phillip and Annabel have been a pleasure to talk to and have provided us with some well needed piece of mind by taking on ...
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Comment on agent fees
Good
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“I had a really good experience buying a property through ......”
5 Star Review
Aug 04,2017
By:
'Kathryn'
Aug 04,2017
Services: Buying agent
Sold price: £1275000
Would you recommend?: Yes
Postcode: W4
Buying agent
Sold price: £1275000
Postcode: W4
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I had a really good experience buying a property through River Homes and Phillip Cannon. House buying is a stressful business but the whole process was made much more bearable thanks to the excellent communication and relationship I enjoyed with the River Homes team....
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Comment on agent fees
n/a as I was buying not selling
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“We sold our house though the Chiswick branch. Philip is ......”
5 Star Review
Aug 04,2017
By:
'Emma'
Aug 04,2017
Services: Sales (as a Vendor)
Sold price: £1275000
Would you recommend?: Yes
Postcode: W43
Sales (as a Vendor)
Sold price: £1275000
Postcode: W43
0
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We sold our house though the Chiswick branch. Philip is fantastically knowledgable about the local market. He - and the rest of the team - are wonderful at their jobs and made sure everything went smoothly. Thank you!...
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Comment on agent fees
As expected.
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“Lewis and his team were fantastic! From first viewing to ......”
5 Star Review
Jul 22,2017
By:
'Lorna'
Jul 22,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W6
Lettings (as a Tenant)
Postcode: W6
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Lewis and his team were fantastic! From first viewing to getting my keys they were so efficient and communicative that it made the whole process stress free.
All the paperwork was turned around really quickly and they made sure everything fell into place so easily.
...
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Comment on agent fees
Fees mid range. Sleek service and easily worth the cost.
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“This is to thank all the staff at the Thames ......”
5 Star Review
Jun 21,2017
By:
'Victor'
Jun 21,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Landlord)
Postcode: TW8
0
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This is to thank all the staff at the Thames Road branch for re-letting my flat and especially Sue & Kate for their excellent service. Keep up the good work!...
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“Thank you for fantastic service and support throughout the move ......”
5 Star Review
Jun 19,2017
By:
'Lesley'
Jun 19,2017
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: W4
0
people found
this helpful
Thank you for fantastic service and support throughout the move process! Sue provided me with excellent advice on the right property and helped me create a vision! I was clear on the process throughout including the payment and moving in steps - it couldn't have ...
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Comment on agent fees
Reasonable given the level of service provided.
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“This was my first time using River Homes as a ......”
5 Star Review
Jun 19,2017
By:
'Dominika'
Jun 19,2017
Services: Lettings (as a Tenant)
Rent PCM: £1348
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £1348
Postcode: W4
0
people found
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This was my first time using River Homes as a letting agent and I am very pleased with the support received from Sue during a viewing and during the admin process thereafter. She was patient and accommodating and helped me answer all questions I had ...
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Comment on agent fees
Standard
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“This is the third time I have let my property ......”
5 Star Review
Jun 19,2017
By:
'Francis'
Jun 19,2017
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: W4
0
people found
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This is the third time I have let my property through riverhomes and Sue is simple(y) the best Lettings Agent in the whole of London !...
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“Since engaging with Riverhomes in 2013, They have gone over and ......”
5 Star Review
May 26,2017
By:
'Lamè'
May 26,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Landlord)
Postcode: TW8
0
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Since engaging with Riverhomes in 2013, They have gone over and beyond the call of duty to rent out and manage my property. I will recommend them any time any day. The best in west London....
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Comment on agent fees
Fair
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“Francis has done a masterful job of helping the process ......”
5 Star Review
May 23,2017
By:
'NGH'
May 23,2017
Services: Sales (as a Buyer)
Sold price: £1
Would you recommend?: Yes
Postcode: W4
Sales (as a Buyer)
Sold price: £1
Postcode: W4
0
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Francis has done a masterful job of helping the process move through its many stages. On several occasions, he resolved a problematic situation that was threatening serious delays to the transaction. More important, I have Francis' representations to be honest and fair. He is also ...
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Comment on agent fees
As a buyer in the process, I am closely familiar with the transaction fees.
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“Francis is a can do agent- he knows his market, ......”
5 Star Review
May 23,2017
By:
'Richard'
May 23,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W4
Sales (as a Vendor)
Postcode: W4
0
people found
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Francis is a can do agent- he knows his market, is realistic and a great communicator. He understands how to get a buy and sale done!...
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“Excellent agent who is committed to selling your property and ......”
5 Star Review
May 23,2017
By:
'Zulu'
May 23,2017
Services: Sales (as a Vendor)
Sold price: £1350000
Would you recommend?: Yes
Postcode: SW14
Sales (as a Vendor)
Sold price: £1350000
Postcode: SW14
0
people found
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Excellent agent who is committed to selling your property and knows the market very well indeed.
Sensible advice throughout the process which in our case was in part for Probate and very helpful thorough and professional follow up and advice in dealing with HMRC etc.
...
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Comment on agent fees
Good
0
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“Absolutely fantastic in every way and always attentive to our ......”
5 Star Review
May 15,2017
By:
'Sharif'
May 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £2638
Would you recommend?: Yes
Postcode: SW6
Lettings (as a Tenant)
Rent PCM: £2638
Postcode: SW6
0
people found
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Absolutely fantastic in every way and always attentive to our requests for repair. Has been there helping us every step of the way for two years, totally brilliant!...
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“Riverhomes were efficient, professional and friendly, answering all questions that ......”
5 Star Review
May 08,2017
By:
'Nickog'
May 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
0
people found
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Riverhomes were efficient, professional and friendly, answering all questions that came up during our rental process. Everyone we dealt with was responsive and knowledgeable. Special kudos to Phillip, who did his utmost to make sure everything went smoothly and ensure I had the information I ...
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Comment on agent fees
In line with industry standards
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“Always helpful and fast to act on any issues. Always ......”
5 Star Review
May 02,2017
By:
'Tim'
May 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW14
Lettings (as a Tenant)
Postcode: SW14
0
people found
this helpful
Always helpful and fast to act on any issues. Always get back to you in a timely manner. Friendly and honest....
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“Phillip Cannon took over our portfolio when Adam Elske suddenly ......”
5 Star Review
May 01,2017
By:
'mcs'
May 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: W4
0
people found
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Phillip Cannon took over our portfolio when Adam Elske suddenly left the agency. We had had no warning so it was quite a surprise to us (and quite honestly the email Adam sent us was quite unprofessional). Phillip, however, didn't miss a beat, and took ...
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Comment on agent fees
I expect that the agency fees were pretty standard, but I do not think tenants should pay these fees. All agency fees should be paid by the landlords, who can offset this cost against their taxes.
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“This was an excellent service given that my sale had ......”
5 Star Review
Apr 11,2017
By:
'Dai'
Apr 11,2017
Services: Sales (as a Vendor)
Sold price: £200000
Would you recommend?: Yes
Postcode: W4
Sales (as a Vendor)
Sold price: £200000
Postcode: W4
1
people found
this helpful
This was an excellent service given that my sale had fallen through two years previously and the purchaser required a lot of reassurance. Sue handled the sale very professionally and was very helpful throughout the negotiations and sale process. With many thanks for all your ...
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Comment on agent fees
good
1
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“I have just moved into a lovely flat and the ......”
5 Star Review
Mar 31,2017
By:
'Angelina'
Mar 31,2017
Services: Lettings (as a Tenant)
Rent PCM: £1020
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Rent PCM: £1020
Postcode: W4
1
people found
this helpful
I have just moved into a lovely flat and the whole process was made so simple due to the friendly and helpful services of Sue and Alice at Riverhomes. Nothing is too much trouble and they were very quick to respond to any queries I ...
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Comment on agent fees
Good
1
people found
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“The team worked efficiently with good communication with the clients.......”
5 Star Review
Mar 31,2017
By:
'LF'
Mar 31,2017
Services: Lettings (as a Landlord)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £1950
Postcode: SE1
0
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The team worked efficiently with good communication with the clients.
They can give me (the landlord) constructive comments in every aspects....
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Comment on agent fees
The fees are acceptable for its good service.
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“Annabel has made what could have been a very stressful ......”
5 Star Review
Mar 23,2017
By:
'LB'
Mar 23,2017
Services: Lettings (as a Tenant)
Rent PCM: £1725
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Tenant)
Rent PCM: £1725
Postcode: SW13
0
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Annabel has made what could have been a very stressful move for an elderly and sick parent an easy and professionally supported experience. As is always the case, there were some teething problems with the rental flat. Annabel went out of her way, including over ...
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“Annabel Siong looks after seven of my properties in Chelsea, ......”
4 Star Review
Mar 17,2017
By:
'Margaret'
Mar 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW13
Lettings (as a Landlord)
Postcode: SW13
0
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Annabel Siong looks after seven of my properties in Chelsea, Barnes and Mortlake. I have found her to be extremely efficient and very easy to communicate with. She has dealt with teething problems in my new build properties as well as difficulties with my period ...
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Comment on agent fees
Good
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“Kate Stopford and Annabel Siong have been excellent in the ......”
5 Star Review
Mar 15,2017
By:
'Adewunmi'
Mar 15,2017
Services: They manage our estate
Would you recommend?: Yes
Postcode: TW8
They manage our estate
Postcode: TW8
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Kate Stopford and Annabel Siong have been excellent in the management and keeping the integrity of my property thereby making it attractive for quick Tenancy Turnaround.
This experience has given me peace of mind knowing I have consummate professionals managing my estate (since 2012); though I ...
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Comment on agent fees
Good
0
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“Adam, Sue and Phillip recently acted for us on the ......”
5 Star Review
Mar 01,2017
By:
'Sally'
Mar 01,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W4
Sales (as a Vendor)
Postcode: W4
0
people found
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Adam, Sue and Phillip recently acted for us on the sale of our house. The team was incredibly professional and committed. I would highly recommend Riverhomes to anyone wanting to buy or sell their property....
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Comment on agent fees
Good.
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“My time working with the agency has been a very ......”
5 Star Review
Feb 07,2017
By:
'KBrook'
Feb 07,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W43
Lettings (as a Tenant)
Postcode: W43
0
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My time working with the agency has been a very smooth process, and Nicola was very helpful when it came to changing over tenants....
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Comment on agent fees
The fees were less than what I had to pay to secure my new place, however when it comes to renewing contracts for the house, I believe the fees were a little high.
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“I bought a flat with a tenant still in, and ......”
5 Star Review
Feb 05,2017
By:
'Stefano'
Feb 05,2017
Services: Sales (as a Buyer)
Sold price: £500
Would you recommend?: Yes
Postcode: W4
Sales (as a Buyer)
Sold price: £500
Postcode: W4
0
people found
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I bought a flat with a tenant still in, and Annabel looked after the transition when the tenant left. She managed it perfectly: keys, checkout, switching the utilities to me. She advised me on what I had to do with each utility, and even filled ...
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Comment on agent fees
ok
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