Oct 10,2013
By: 'Former tenant'
Oct 10,2013
5 people found
this helpful
First of all you secure the rental property with admin charges of £240 and thats the biggest scam, we had to chase up our own references, set up our own bills which they told us they would and they couldnt tell us who our electric provider were. Staff always promised us to return phone calls etc but never did, i would be on the phone to the guy and you would hear him tapping his pen unpatiently. Rude, anything to get you off the phone. You can forget about any help if the secretary is not in. It came to the day of the move and they told us we did not pay the rent and deposit which was paid 3 weeks prior. Unessacary worry as they found it 20 mins later. Total waste of time. Would not recomend estate agents if i could sum it up in 3 words. Lazy. Scammers. Unproffesional. I just wish we knew this before but we live and learn. Oh and they never sent us a tenancy agreement which we had nagged for. And any excuse to take some of your deposit. Infuriates me these people get away with this.
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Philip Andrews Estate Agents

62 Devizes Road, Old Town Swindon

01793 431432

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