Goodearl Property
Glasgow, G2
3.9/5, 36 reviews
69% recommended
100% lettings valuation accuracy
84% lettings fee satisfaction
Goodearl Property - Click to Visit Our Website

“DO NOT USE GOODEARL. We rented from Goodearl for one ......”

Share on :
Jul 30,2013
Minithumbdown
By: 'Hatty123'
Jul 30,2013
8 people found
this helpful
DO NOT USE GOODEARL. We rented from Goodearl for one year, every time we contacted them with a problem about the flat they would take weeks to get back to us. Before our tenancy ended, we became aware that the £96 application fee they had charged us at the start of the let was illegal. We contacted Goodearl about the illegal fees which they denied being illegal - even though I had emailed them a letter highlighting the laws which made this type of fee unlawful. We were in a dispute with them for over a month - the woman I spoke to on the phone just kept telling me I was wrong in what I was claiming but she would pass the comments on to the company director. Finally, after a twenty minute long phone conversation with her, she finally agreed to pass my phone number on to the director, only after I told her I had sought legal advise. After two months of arguing, we finally got our money back. I have advised our landlord to discontinue his contracts with Goodearl. I would advise anyone not to use them as we found them to be sly, dishonest, rude and very unhelpful.

Also, when the woman was coming to do the final check of the flat ahead of us getting our deposit back, she was an hour late. (The flat was at most a 10 minute drive or 25 minute walk from their office.)

If anyone else has been charged these fees, just go onto Shelter Scotland's website, they have a whole section to help you reclaim your fees. Otherwise you could take them to court.
What agent could do to change your mind?
Not be so rude, arrogant money grabbers.
Attached Filesnbsp;
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Goodearl Property
147 Bath Street
City Centre,Glasgow
City of Glasgow
G2 4SN
0141 248 6768

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 84% £500 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 21 9 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“A great letting agent we would highly recommend...”

Share on :
Jul 05,2024
Minithumbup
By: 'Susan'
Jul 05,2024
0 people found
this helpful
We have rented our flat through Goodearl for around 15 years and have had zero negative experiences. Whenever we have had to contact them we get a prompt response and all of the tradespeople they use for maintenance or routine safetey checks are very professional. We ...
read full review
Was this helpful? Yes

“I have had a great experience with Goodearl P......”

Share on :
Jul 03,2024
Minithumbup
Andy
By: 'ARUSHI MATHUR'
Jul 03,2024
0 people found
this helpful
I have had a great experience with Goodearl Property. The move-in process was seamless, and Andrew always responds promptly to emails and offers immediate solutions to any issues....
read full review
Was this helpful? Yes

“Very responsive, simple application process a......”

Share on :
Feb 21,2024
Minithumbup
By: 'Evan'
Feb 21,2024
0 people found
this helpful
Very responsive, simple application process and overall good to deal with....
read full review
Was this helpful? Yes

“Andy Pace general manager along with the team......”

Share on :
Feb 16,2023
Minithumbdown
Andy
By: 'Ronnie'
Feb 16,2023
0 people found
this helpful
Andy Pace general manager along with the team are all very professional and have been looking after my property for going on 10yrs now I would highly recommend any landlord to use Goodearl Property....
read full review
Was this helpful? Yes

“Great company. Andy Pace works extremely hard......”

Share on :
Nov 09,2022
Minithumbup
Andy
By: 'David'
Nov 09,2022
0 people found
this helpful
Great company. Andy Pace works extremely hard to make sure the move in process goes with out a hitch. I cant thank them enough for helping me find a property....
read full review
Was this helpful? Yes

“excellent service...”

Share on :
Nov 08,2022
Minithumbdown
Andy
By: 'Jenny'
Nov 08,2022
0 people found
this helpful
Super helpful agency to work with, very easy to get a hold of with lovely helpful staff that will answer any questions you have and help you out wherever they can....
read full review
Was this helpful? Yes

“Goodearl property have been great, Andy and A......”

Share on :
Nov 02,2022
Minithumbup
Andy
By: 'Victoria'
Nov 02,2022
0 people found
this helpful
Goodearl property have been great, Andy and Andrew are very helpful and have made finding and moving into a new property a streamlined process. I would highly recommend this company....
read full review
Was this helpful? Yes
By: Andy Pace
Nov 09, 2022
View all comments (1)
Thanks you for your nice review. Much appreciated. ...

“I strongly believe that Goodearl property is ......”

Share on :
Nov 01,2022
Minithumbup
Andy
By: 'Panagiotis Alexopoulos'
Nov 01,2022
0 people found
this helpful
I strongly believe that Goodearl property is the best agency that I had to cooperate in UK. People who were working in Goodearl are doing very hard working and always willing to help. On the top of that I would like to highlight for Andy ...
read full review
Was this helpful? Yes
By: Andrew
Nov 02, 2022
View all comments (1)
Thanks Panos your kind words about our business mean a lot to us. If you ever looking for a flat in Glasgow in the future please let us know. ...

“One Star is Too Many...”

Share on :
Aug 28,2019
Minithumbdown
Andy
By: 'Sandy'
Aug 28,2019
7 people found
this helpful
During our time with Goodearl we were beset with every health and safety, security and habitability issue possible and at no point were the Landlords or Agents in the least interested in the property or the issues we had. Between extensive damp, black mould, leaking ...
read full review
Was this helpful? Yes
By: Sandy Williams
Aug 28, 2019
View all comments (2)
Typical of the lies which Goodearl and indeed* deal in. I dealt extensively with**, they were all typical to a fault. Dishonest, untrustworthy, unprofessional liars. The petty nature of these individuals knows no bounds. They even (as an act of revenge for this review presumably) used my details to sign me up for sales calls but were too stupid to hide their IP address! Further action will be taken for this illegal use of my details. ...

“Excellent Letting Agent and highly recommend...”

Share on :
May 15,2019
Minithumbup
By: 'Jon'
May 15,2019
0 people found
this helpful
Andrew and Andy have been excellent to deal with and I can recommend this company as they have a wide variety of properties under management....
read full review
Was this helpful? Yes

“Excellent staff...”

Share on :
Mar 22,2019
Minithumbup
Andy
By: 'Swela'
Mar 22,2019
0 people found
this helpful
Andy has always been helpful and professional when i have contacted him.very happy with the overall service i have received...
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Mar 07,2019
Minithumbup
Andy
By: 'Stuart'
Mar 07,2019
0 people found
this helpful
Goodearl was a fantastic company to deal with. Andy Pace couldn't be more helpful. I would highly recommend this company....
read full review
Was this helpful? Yes
By: Andy Pace
Mar 07, 2019
View all comments (1)
Thanks Stuart your comments are most welcome. Proves all our hard work pays off. ...

“Good service...”

Share on :
Mar 05,2019
Minithumbup
Andy
By: 'E'
Mar 05,2019
0 people found
this helpful
Very good service from Goodearl property, property always seems to be to a high standard, move in went smoothly and Andrew is always responsive to emails...
read full review
Was this helpful? Yes
By: Andy Pace
Mar 06, 2019
View all comments (1)
Thank you very much for your lovely feedback. ...

“5 star service...”

Share on :
Mar 04,2019
Minithumbup
Andy
By: 'Cassie'
Mar 04,2019
1 people found
this helpful
Andrew was quick to get all of my issues sorted and was very professional and an overall genuine good guy!...
read full review
Was this helpful? Yes
By: Andrew Pace
Mar 05, 2019
View all comments (1)
Dear Cassie, Thank you very much for your kind comments about the service we provide here at Goodearl. Your feedback is greatly appreciated. ...

“Andrew Pace was quick to respond to our correspondence and ......”

Share on :
Feb 14,2018
Minithumbup
Andy
By: 'L'
Feb 14,2018
3 people found
this helpful
Andrew Pace was quick to respond to our correspondence and queries. He also dealt with any problems in the flat quickly and efficiently. Goodearl have been the best letting agents I have dealt with....
read full review
Was this helpful? Yes

“Andrew Pace has been organised and helpful during the transaction ......”

Share on :
Feb 09,2018
Minithumbup
Andy
By: 'L'
Feb 09,2018
5 people found
this helpful
Andrew Pace has been organised and helpful during the transaction and tenacy. The flat was sound, clean and suitable for our requirements....
read full review
Was this helpful? Yes

“Andrew Pace was a very diligent and helpful property manager. ......”

Share on :
Feb 07,2018
Minithumbup
By: 'R'
Feb 07,2018
5 people found
this helpful
Andrew Pace was a very diligent and helpful property manager. He dealt with all of our queries very well and we felt he had our best interests at heart. The only reason I didn't award Goodearl 5 stars was because there were a few times when ...
read full review
Was this helpful? Yes

“Great service, fast and efficient and always available to sort ......”

Share on :
May 30,2017
Minithumbup
By: 'Matt'
May 30,2017
5 people found
this helpful
Great service, fast and efficient and always available to sort out any problems. Always very friendly service, would recommend to anyone....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very good agents, very helpful, efficient and courteous and dealt ......”

Share on :
May 30,2017
Minithumbup
By: 'Stuart'
May 30,2017
5 people found
this helpful
Very good agents, very helpful, efficient and courteous and dealt with all enquiries efficiently. I would recommend them to people....
read full review
Comment on agent fees
This agency was really good
Was this helpful? Yes

“I have had great responses from the company whenever there ......”

Share on :
Feb 03,2017
Minithumbup
By: 'sk'
Feb 03,2017
5 people found
this helpful
I have had great responses from the company whenever there has been a problem.Andrew within the company is very helpful and is very good in his job as he sympathsis with the tenant and tries to resolve the problem....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“DO NOT USE THIS COMPANY!!!!Firstly, they did not turn ......”

Share on :
Jan 27,2017
Minithumbdown
By: '...'
Jan 27,2017
7 people found
this helpful
DO NOT USE THIS COMPANY!!!! Firstly, they did not turn up to viewings. When I finally managed to track them down and rearrange we could not get in because they didn't have the correct keys. This is when I should have walked away. The flat ...
read full review
Was this helpful? Yes

“Overall I was really satisfied with the speed and the ......”

Share on :
Oct 04,2016
Minithumbup
By: 'Nikos'
Oct 04,2016
4 people found
this helpful
Overall I was really satisfied with the speed and the professionalism that my requirements were met by Goodearl and I would highly recommend them to anyone interested to rent a flat in Glasgow. I really enjoyed the fact that the team is friendly and polite ...
read full review
Was this helpful? Yes

“If it was possible to leave less than a 1 star ......”

Share on :
Mar 07,2016
Minithumbdown
By: 'mm'
Mar 07,2016
9 people found
this helpful
If it was possible to leave less than a 1 star rating, I would. This is honestly the most incompetent company I have ever dealt with in my life. The staff don't have a clue what they-re doing and could not be ruder. I question how ...
read full review
Was this helpful? Yes

“I wish I'd done a bit of research on this ......”

Share on :
Nov 27,2015
Minithumbdown
By: 'NOTaFAKEreviewer'
Nov 27,2015
7 people found
this helpful
I wish I'd done a bit of research on this agent before getting involved. The property needed a lot of repairs when I viewed it, I was in a hurry to move so I accepted their promise to have all the areas fixed after I ...
read full review
Was this helpful? Yes

“Goodearl Property is an excellent agency. Can't fault any of ......”

Share on :
Nov 19,2015
Minithumbup
By: 'Natalie'
Nov 19,2015
5 people found
this helpful
Goodearl Property is an excellent agency. Can't fault any of the service provided. Friendly and efficient team that I would recommend to all....
read full review
Was this helpful? Yes
By: Andrew Pace
Jan 26, 2017
View all comments (1)
Thank you very much Natalie for your honest and genuine appraisal of our service. ...

“I have been a tenant of Goodearl Property for just ......”

Share on :
Nov 19,2015
Minithumbup
By: 'Gordon'
Nov 19,2015
4 people found
this helpful
I have been a tenant of Goodearl Property for just over 12 years and have always found them to be very responsive to the problems which I have had in terms of repairs and dealing with other tenants in the building. They are easily contactable and ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“I have been with Goodearl property for approximately 7 years now ......”

Share on :
Nov 19,2015
Minithumbup
By: 'Najimee'
Nov 19,2015
3 people found
this helpful
I have been with Goodearl property for approximately 7 years now and have always found them to be helpful, friendly and professional. I would recommend Goodearl (and have done so on many an occasion) to any one interested in letting their property...
read full review
Was this helpful? Yes

“I cannot rate the Goodearl team enough. Andrew is a ......”

Share on :
Nov 17,2015
Minithumbup
By: 'Julia'
Nov 17,2015
4 people found
this helpful
I cannot rate the Goodearl team enough. Andrew is a superstar, nothing was ever too difficult. My flat was kept in excellent condition with regular checks of the flat and inventory. The tenants were always well vetted and treated the flat with care. I would ...
read full review
Was this helpful? Yes

“I have used Goodearl for the past year and the ......”

Share on :
Nov 10,2015
Minithumbup
By: 'Kenny'
Nov 10,2015
3 people found
this helpful
I have used Goodearl for the past year and the service has been excellent. We had to get our 1st property let out at short notice and Andrew guided us through the necessary requirements for this including a short notice installation of smoke sensors which ...
read full review
Was this helpful? Yes

“I'd recommend letting with Goodearl. -- They made my move ......”

Share on :
Nov 09,2015
Minithumbup
By: 'ASH-EGY'
Nov 09,2015
4 people found
this helpful
I'd recommend letting with Goodearl. -- They made my move from overseas to Glasgow a pleasing experience -- They were always highly professional, friendly, and swift to respond to any questions I had. They were also very flexible in accommodating my needs in terms of ...
read full review
Was this helpful? Yes

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/11/2022, 10:19 AM by Andy Pace
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:19 AM 03/11/2022 by Andy Pace

Awards won by Goodearl Property, Glasgow G2 4SN



Find the Best Agent to
Sell or Rent Your Home