“DO NOT USE THIS COMPANY!!!!Firstly, they did not turn ......”
1 Star Review
Jan 27,2017
By:
'...'
Jan 27,2017
Branch: Glasgow, 147 Bath Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G41
Branch: Glasgow, 147 Bath Street
Lettings (as a Tenant)
Postcode: G41
7
people found
this helpful
DO NOT USE THIS COMPANY!!!!
Firstly, they did not turn up to viewings. When I finally managed to track them down and rearrange we could not get in because they didn't have the correct keys. This is when I should have walked away.
The flat was grubby when we viewed but they promised this would be professionally cleaned with new carpets. The day we moved in the flat was absolutely disgusting. Dirt, mess and holes in the non replaced carpet. When I called to tell them this I was promised someone would clean it. A year later I was still waiting.
I was also given a broken fob for the carpark so could not get in. When I eventually got on that worked, I wasn't given a back door key. This took 3 months!!!! I phoned every day to complain yet nothing was done. Eventually (3 months later) I was given one then told to get a spare cut myself.
Both beds were broken, the heating was broken, the hot water wasn't warm and I cannot describe how filthy the place was. The backdoor was also broken so anyone walking in the street could get into the building.
Every single time I complained, this was ignored.
When my lease ran out, I couldn't wait to move out. I left the place spotless to ensure we received the full deposit back. Even Andrew the agent said he has never seen a pace so clean. Now I have been charged £60 for cleaning. Again, I have tried to complain but no answer!!!
I have never worked with a company so terrible and cannot say enough times not to use this company.
7
people found
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