Jun 13,2013
Minithumbup
By:
Jun 13,2013
0 people found
this helpful
Tenants were selected by the agent who then dropped out after paying their deposit, their deposit was returned to them, when it should have been passed onto the landlord, we had to restart the search for another tenant and lost rental income.
We had to chase the lettings to team for info all the time to be updated with developments re viewings etc.

The majority of the paperwork we received had errors eg. wrong tenancy date, wrong rental, so we had to waste time ringing up and getting correct documents sent out.
We had no problems with lettings Management, all our queries were answered quickly and efficiently.

I
Was this helpful? Yes
By: Prospect Estate Agency
Jun 28, 2013
We are sorry that you received a lesser service than we pride ourselves on. Please contact me if you would like to discuss this further. Hilary Tinsley, Customer Services Manager, 0118 979 7774

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Prospect Estate Agency Head Office Reading! To leave a new review of Prospect Estate Agency Head Office Reading, please click the link below !
Write a review for Prospect Estate Agency Head Office Reading

(optional) upload photographs,images,youtube video or .pdf files to support your review



Prospect Estate Agency

24 King Street Reading
Berkshire
RG1 2HE

0118 955 9700

Opening hours