Prospect Estate Agency
4.6/5, 2086 reviews
93% recommended
89% sales valuation accuracy
93% sales fee satisfaction



Property Features

Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ... show more Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.

This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £31,000 £895,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
340 12 646 58 508 27 388 4 67 36
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Latest Properties

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“The worst company I have ever encountered...”

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Aug 18,2021
Minithumbdown
Joanne
By: 'Jin'
Aug 18,2021
0 people found
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I genuinely couldn't stress enough to stay away from this business. They ignored the landlady for 6 weeks over a very simple request under her fully managed lettings contract. The only way we eventually managed to get them to contact us was by 3 visits to their ...
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“Predatory sales tactics, feels very impersona......”

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Aug 18,2021
Minithumbdown
By: 'Olivia'
Aug 18,2021
0 people found
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Predatory sales tactics, feels very impersonal and by the book. Only chasing the commission on sale and trying to get the quickest sale. Ended up selling through purple bricks for more than prospect estimated....
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“Very impressed with Jordan Wells...”

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Jul 05,2021
Minithumbup
Jordan
By: 'Gary'
Jul 05,2021
0 people found
this helpful
Very impressed with Jordan Wells. I popped in to print of a mortgage deed as I had no printer at home and he happily obliged! Very kind, helpful and for one printout they will always get my future business and will certainly share this great ...
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“Very impressed with Jordan Wells....”

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Jul 05,2021
Minithumbup
Jordan
By: 'Gary'
Jul 05,2021
0 people found
this helpful
Very impressed with Jordan Wells. I popped in to print of a mortgage deed as I had no printer at home and he happily obliged! Very kind, helpful and for one printout they will always get my future business and will certainly share this great ...
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“These guys are real professionals and at the ......”

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Jun 28,2021
Minithumbup
By: 'Laura'
Jun 28,2021
0 people found
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These guys are real professionals and at the same time human beings. I bought a property through Prospect in 2016 and was so happy with the service I stayed with them when I eventually moved on to letting the property. There are many other estate agents ...
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“Excellent service...”

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Jun 23,2021
Minithumbdown
Matthew
By: 'Claire B'
Jun 23,2021
0 people found
this helpful
David and his team really are a huge leap away from the less than ideal reputation that a lot of estate agents earn themselves! They care about their clients, not just their commission - which is a real breath of fresh air. Connor and Matt ...
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“Very bad experience with prospect lettings ag......”

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Jun 12,2021
Minithumbdown
By: 'no'
Jun 12,2021
0 people found
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Very bad experience with prospect lettings agency. They are only interested in taking the fees, not in providing a good service. Cannot assess tenants properly, and put awful people in who then terrorise the neighbours. They then will not take action when they have done ...
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“A few years ago my family and I were planning......”

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Apr 06,2021
Minithumbup
By: 'Celia'
Apr 06,2021
0 people found
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A few years ago my family and I were planning to relocate back to America and had to put our house in the market. During that most heartbreaking process I had the pleasure to meet a remarkable professional who exemplifies the best an organization has ...
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“Really pleased with the service. Kurt was ver......”

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Jan 13,2021
Minithumbup
By: 'Jordan da Costa'
Jan 13,2021
0 people found
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Really pleased with the service. Kurt was very helpful in making the process quick and easy as we were in quite a hurry to move out. Thank you...
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“Terrible level of customer service....”

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Dec 22,2020
Minithumbdown
By: 'Dorota'
Dec 22,2020
0 people found
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Terrible level of customer service. I have dealt with Anna and Tristan and both of them were unprofessional, incompetent and unresponsive. I had to go back and forth between them and the landlord to sort out their error. I had to constantly call them due ...
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“I have my first renting experience nicely....”

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Nov 27,2020
Minithumbup
By: 'Wallace'
Nov 27,2020
0 people found
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I have my first renting experience from Prospect, as I know almost nothing about renting issue, their agent help me a lot about the house, from recommended property that meet my target, arrange virtual-viewing with a high-effectiveness, and response to my email so frequently! And ...
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“IF your property needs work, Do NOT sell with......”

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Oct 30,2020
Minithumbdown
Ross
By: 'ROB'
Oct 30,2020
0 people found
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IF your property needs work, Do NOT sell with them as they UNDER SELL your property !!! BE Aware they will give you POOR ADVICE !!!...
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“Poor communication....”

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Oct 29,2020
Minithumbdown
By: 'Katie'
Oct 29,2020
1 people found
this helpful
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put ...
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“Can't fault Prospect of Farnborough, very pro......”

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Sep 20,2020
Minithumbup
Darren
Daniel
By: 'Michael'
Sep 20,2020
0 people found
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Can't fault Prospect of Farnborough, very professional, got people through the door and sold our house on third day. From the manager Darren Winter , sales personal Daniel Brett and Shaun Sims all gave a brilliant service. Would recommend them every time. Thank you to you ...
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“Beware of these money thieves...”

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Aug 07,2020
Minithumbdown
By: 'Yas'
Aug 07,2020
0 people found
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The only saviour for Prospect are the team you deal with initially. Once you are in contract however, the management team is appalling. My rental direct debit was increased without my consent and I was bombarded with emails and letters asking for payment. I challenged ...
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“Nightmare checkout process and deposit retrieval...”

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Jul 20,2020
Minithumbdown
Chloe
By: 'Pradeep'
Jul 20,2020
1 people found
this helpful
The check out process has been an absolute nightmare. I wasn't informed that the checkout will not be happening, due to Covid-19, till I had called to find out why no one had turned up. I was asked to drop the keys in their office, ...
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“I rarely write reviews, but I have been so di......”

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Jun 11,2020
Minithumbdown
By: 'ben'
Jun 11,2020
1 people found
this helpful
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share. We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and ...
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“Darren and his team were excellent. They were proactive and ......”

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May 06,2020
Minithumbup
Darren
By: 'Karen'
May 06,2020
0 people found
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Darren and his team were excellent. They were proactive and kept me informed every step of the way. They were helpful and informative. Thank you for selling Dad's bungalow in these difficult times....
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“Matt I just wanted to thank you for your time......”

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Mar 13,2020
Minithumbup
Matthew
By: 'Jaleh'
Mar 13,2020
0 people found
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Matt I just wanted to thank you for your time and assistance on my property purchase in Crowthorne. You and your team have made my journey very smooth!! I would like to thank Aimee as well, she is an asset to prospect and I really ...
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“I just wanted to say a huge thank you to Ross......”

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Mar 11,2020
Minithumbup
Ross
By: 'Carole'
Mar 11,2020
0 people found
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I just wanted to say a huge thank you to Ross Hobbs for his professionalism and support in securing the sale of my property. Throughout the process he unfailingly kept me updated and kept me positive. By far, the best estate agent manager I have ...
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“Five Star Review...”

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Mar 06,2020
Minithumbup
David
By: 'Angela'
Mar 06,2020
0 people found
this helpful
David Ward and his team did a great job and sold my house very quickly. Everyone that I dealt with was very professional, proactive and extremely helpful. I would recommend Prospect Estate Agents in Sandhurst very highly. Mrs H...
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“Having never entered the letting market previ......”

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Feb 25,2020
Minithumbup
By: 'peter'
Feb 25,2020
0 people found
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Having never entered the letting market previously I was lucky enough to deal with your team and in particular, Chase Jacobs. His help and service was always 1st class and he always provided prompt information as well as answering all my questions in a professional ...
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“Poor Support to Landlords...”

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Jan 29,2020
Minithumbdown
By: 'Tracey'
Jan 29,2020
1 people found
this helpful
Extremely poor renewal service. Constantly have to chase. Every renewal service but one has been a problem. No communication of change of Account Managers. Would not recommend. They also have the cheek to increase management fees and then deliver another year of poor service. If ...
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“Utilities not setup and transferred before tenancy...”

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Jan 06,2020
Minithumbdown
By: 'Arindam'
Jan 06,2020
2 people found
this helpful
Very poor experience. They did not ensure that utility services are setup correctly and I litterally struggling to get it done, but they have not made any effort to fix this and left everything to me with a plain apology. Thee national database shows that ...
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“Extremely Poor Customer Service...”

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Dec 20,2019
Minithumbdown
Chloe
By: 'Maria'
Dec 20,2019
1 people found
this helpful
The service we received was appalling, we would not recommend Prospect to anyone, too many mistakes were made, our messages were ignored, customer service was very poor and in general the staff we dealt with were unreasonable, inconsiderate which as a result made the whole ...
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“More excellent service, as always, from the Farnborough branch. As ......”

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Oct 25,2019
Minithumbup
By: 'Lynchford'
Oct 25,2019
0 people found
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More excellent service, as always, from the Farnborough branch. As a landlord, I find the staff`s knowledge of the current market invaluable to secure new tenants for me in super quick time. Everything is processed electronically with maximum efficiency. I would not hesitate to ...
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“Me and my husband have had a terrible experie......”

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Aug 30,2019
Minithumbdown
By: 'Babe'
Aug 30,2019
1 people found
this helpful
Me and my husband have had a terrible experience with this company. We will never in our lives be using them again....
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“Great transaction support. Hugely let down by sales tactics....”

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Jul 11,2019
Minithumbdown
By: 'Philippa'
Jul 11,2019
2 people found
this helpful
I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into ...
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“No show twice to view a property for sale....”

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Jun 25,2019
Minithumbdown
By: 'Sally'
Jun 25,2019
0 people found
this helpful
Arranged a viewing to purchase a property! Appointment time came & went. Rang the agency to be told there was no booking in the diary! Lots of apologies & viewing rescheduled. Time came but no show again. Rang agency to be told (again) no appointment was showing ...
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“Landlords avoid - rip off fees!...”

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May 13,2019
Minithumbdown
By: 'almostatenant'
May 13,2019
1 people found
this helpful
Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant wishes ...
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Comment on agent fees
Bad is an understatement.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 14/01/2016 by allAgents

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