89% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, saw us awarded 'Best Estate Agency in Berkshire' and 'Best Lettings Agent in the UK' for two years running at the 2015-2016 UK Property Awards.
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
This year we were also delighted to be awarded 'Best International Lettings Agency'! To register with us, or to arrange a free, no obligation sales or rental valuation, visitwww.prospect.co.uk
Shannon
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Tristan
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Tristan
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Ryan
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Harry
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Ross
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Daniel
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Jordan
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Gemma
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Ellen
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Chloe
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Latest Reviews
View all Reviews 2104
4th Apr 2024
reviewed by 'Teresa Gauton'
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
16th Nov 2023
reviewed by 'Graham Clarke'
26th May 2023
reviewed by 'Kourosh'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 93% | £31,000 | £895,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 343 | 12 | 647 | 62 | 512 | 28 | 389 | 6 | 68 | 37 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Prospect Estate Agency Branches (view all 10)
Jun 12,2018
Jun 12,2018
2
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this helpful
this helpful
They never solve the problem. Always saying the Landlord is away and never answer the phone. Then, why an estate agency exist if is not to take own decisions without confirmation from the landlord? Then go away and I will contact the Landlord directly.
At ...
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Comment on agent fees
For what they have done, bad.
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May 29,2018
May 29,2018
4
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I've been with this agency for 5 years and now I am leaving the service has gone from terrible to outrageously bad! I've had to live with mould, ceilings falling down then being propped up with metal posts...yes whilst still living in the property! Electric ...
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Comment on agent fees
Fees are ridiculous, they make you sign short hold so they can charge £115 every 6 months
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May 29,2018
May 29,2018
1
people found
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this helpful
Sam really helped us to find our new home . We had very specific requirements and he didn't give up on us .
This young men was very patience and showed us around few houses .
Well done Sam hope you keep your spirit and level of helpfulness, ...
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Comment on agent fees
Find a Agents fees a bit steep but not sure what other agents charge and can't compare.
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May 03,2018
May 03,2018
0
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Gareth Mainwaring was absolutely fantastic in making sure that all parties communicated with each other to facilitate a speedy completion.
Not only was he helpful, but he was brilliant in ensuring that the interests from both sides were represented....
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Apr 18,2018
Apr 18,2018
0
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Kept informed during a fast move in. Tristan advised pros and cons throughout. Highly professional, reliable, efficient and knowledgeable. Thanks...
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Comment on agent fees
Ok
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Apr 05,2018
Apr 05,2018
0
people found
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When we listed our property for sale with Prospect in Sandhurst, and began our search for our next home, we weren't quite sure what to expect and we did so with a certain amount of crossing our fingers and hoping for the 'best'.
The BEST ...
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Comment on agent fees
Given the amount of hard work that went into selling our property we consider the fee a fair one and really do believe that you get what you pay for.
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Mar 25,2018
Mar 25,2018
0
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A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him ...
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Comment on agent fees
Good
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Mar 26, 2018
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Thanks for taking the time to review the outstanding service received by Ryan. ...
Mar 06,2018
Mar 06,2018
6
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this helpful
this helpful
Horrible services. Tenant manager never picks up the phone. Have a home emergency and the emergency line is sending me to voice mail as well. Deplorable. I do not recommend this AT ALL....
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Comment on agent fees
Really bad
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Apr 05, 2018
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We are sorry that you have had problems getting through to your Property Manager.
We are currently trying to get hold of you to arrange for the plumber to come to the property to finish to outstanding works for you, so please could call Mrs J Kay (Head of Property Management) on 0118 955 9740 as soon as possible. ...
Mar 01,2018
Mar 01,2018
0
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this helpful
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Great estate agent. Matt was always at the end of the phone. Very happy with my service. Thank you prospect!...
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Comment on agent fees
Good
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Mar 06, 2018
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Many thanks for the five stars and for sharing your positive experience. ...
Feb 28,2018
Feb 28,2018
0
people found
this helpful
this helpful
Fantastic customer service from Simon West. Very professional and efficient ! Fantastic advice about the rental market and he is very knowledgable about the area. Very efficient in dealing with any queries. 5 star service!...
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Mar 06, 2018
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Thank you for the five star review. ...
Feb 27,2018
Feb 27,2018
0
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this helpful
One of the first agencies I have come across who actually deliver when they promise to do so!
It took a while to sell my property just because it was always going to be a complex sale. But after previously using an agent who only ...
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Comment on agent fees
Agency fees are as standard as with most. Can't complain seeing as they happily deal with everything for you, and if there is something you don't understand, the agents will go happily assist!
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Mar 06, 2018
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Thank you for taking the time to share your positive experience. ...
Feb 14,2018
Feb 14,2018
1
people found
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this helpful
I have been using Prospect for years but due to the fabulous service of Elizabeth Savery. Unfortunately she is unwell (get well soon!!) and since then I get to experience the terrible level of service that many others speak of! Rude, unresponsive, unhelpful are just ...
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Mar 14, 2018
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This was posted to Bracknell Branch! it should be Reading branch!! Still waiting for a simple call from the agent taking over from Elizabeth! This branch is going downhill...fast! ...
Feb 07,2018
Feb 07,2018
1
people found
this helpful
this helpful
We sold our house which was located in Blackwater in 2017. We had valuations from four different local estate agents including Lee at prospect. His valuation was actually pretty good, close to other estate agents valuation and he spent a lot of time explaining things so ...
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Comment on agent fees
Seemed reasonable.
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Yes
Jan 22,2018
Jan 22,2018
0
people found
this helpful
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Elizabeth is an amazing agent and makes everything about renting just that little bit easier. If there is a problem she will do her best to not only resolve the problem but to ensure that you are up to date with progress. I have been ...
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Comment on agent fees
Fees are not the best but are far from the worst in Reading
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Jan 22, 2018
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The picture shown is not the person I choose.. It should be Elizabeth Savery!! ...
Jan 22,2018
Jan 22,2018
0
people found
this helpful
this helpful
We had been looking around for a reliable, honest and realistic agent for many weeks, and Nick delivered. From the first time we met Nick, he took into what we were looking for, and our budget, and found us some pretty amazing places. It's really ...
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Comment on agent fees
GOOD
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Jan 02,2018
Jan 02,2018
0
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Great service and Tristan was very helpul and he understood my needs.
Very friendly staff and proprerty very nice !
Higthly recomended!!...
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Comment on agent fees
Good
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Yes
Jan 09, 2018
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Thank you for the five star review ...
Jan 02,2018
Jan 02,2018
0
people found
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this helpful
Having had problems with previous tenants and being at a dis-advantage as I'm so far from my rental property I was rather pleased that Tristan took over the marketing and just got the job done. He suggested a couple of price drops to get the ...
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Comment on agent fees
neutral - fees are what they are.
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Jan 09, 2018
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Thank you for the five stars and the positive comments ...
Dec 09,2017
Dec 09,2017
0
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We are well looked after by Elizabeth Savery who is very efficient and is always a pleasure to deal with....
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Comment on agent fees
We are happy with the fees charged.
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Jan 09, 2018
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Thank you for sharing your experience with Elizabeth. ...
Dec 09,2017
Dec 09,2017
0
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Honestly couldn't be happier with the services Darren provided, friendly, open, and found a buyer for our property within 45 mins of leaving after the valuation!!
Answers emails at ridiculous times of night and knows our situation inside out.
Couldn't recommend him enough...
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Comment on agent fees
Fair fees
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Jan 09, 2018
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Many thanks for the recommendation ...
Dec 05,2017
Dec 05,2017
2
people found
this helpful
this helpful
Shocking service! As a landlord you'd expect them to be able to hand a set of keys back to you at the end of a tenancy, not having to call up the Reading, Bracknell and Wokingham branches and going inbetween each of them to collect ...
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Jan 09, 2018
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In order for us to respond please contact us direct [email protected] ...
Nov 13,2017
Nov 13,2017
0
people found
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I have dealt with Prospect twice now, in total my properties have spent less than three weeks on the market before achieving 'sold'. They have kept me aware of how they are going to achieve a sale for me and how the whole team are ...
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Comment on agent fees
Welll - who wants to pay fees? If you’re going to pay them then you want the service that I have outlined above - I do not begrudge the fee to Prospect at all. They also recognised me as a returning customer and adjusted the fee to reflect this.
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Jan 09, 2018
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Thank you for sharing your positive experiences with Darren and for the recommendation. ...
Nov 13,2017
Nov 13,2017
0
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After being quoted some ridiculous fees from haart and Romans, I rang Prospect. Darren came to value my flat and I was very pleased with the valuation and estate agents fees quoted. My property was quickly put on the market and sold within a couple ...
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Comment on agent fees
Very reasonable compared to quotes I had from haart and Romans
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Jan 09, 2018
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Thank you for sharing your experience ...
Nov 06,2017
Nov 06,2017
0
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Am writing to say how delighted I have been with the professionalism and expert role Prospect Wiinnersh have undertaken in the sale of our property. I have dealt with many Estate Agents over the years and this agency has definitely been the most effective I ...
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Comment on agent fees
Worth their fees
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Jan 09, 2018
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Thank you for sharing your positive experience with our team in Winnersh. ...
Nov 02,2017
Nov 02,2017
1
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this helpful
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An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future....
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Oct 05,2017
Oct 05,2017
0
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I would highly recommend prospect estate agency in Camberley if your looking to rent a property. Chris Clarke did an amazing job, he made the whole process very quick and easy. I'm really happy with the property and the way it went....
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Oct 05,2017
Oct 05,2017
0
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Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice ...
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Oct 03,2017
Oct 03,2017
0
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Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay....
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Comment on agent fees
the agency fee's are very expensive,
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Oct 01,2017
Oct 01,2017
0
people found
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Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect ...
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Comment on agent fees
Agents fees are competitive and in-line with those of other agents
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Oct 01,2017
Oct 01,2017
0
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House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision.
Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having ...
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Comment on agent fees
Fees seemed fair. Very quickly found a tenant.
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Sep 26,2017
Sep 26,2017
0
people found
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Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
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Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
