78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
22nd Dec 2022
reviewed by 'Kathy'
31st Oct 2022
reviewed by 'Tamsin'
15th Sep 2022
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £117,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 6 | 163 | 31 | 52 | 6 | 35 | 3 | 9 | 13 |
Areas covered
- RG8
- Reading
- RG7
- Woodley
- RG6
- Earley
- RG5
- RG4
- RG30
- RG2
- RG10
- RG1
- RG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 04,2015
Jun 04,2015
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I was contacted by Simon West of Prospect after I registered with Prospect as a prospective tenant. I found the process of booking or resceduling viewings and reveiwing postings on the Prospect website fairly straightforward and easy. The contracting process was also quite seamless.
After ...
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Jun 08, 2015
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Jun 03,2015
Jun 03,2015
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We had a few problems when we moved into our current property that Laney has sorted efficiently and quickly.
I would highly recommend Laney and the rest of the prospect property management team....
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Jun 08, 2015
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Jun 01,2015
Jun 01,2015
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Very quick and efficient service on letting our property from start to finish - the agents really know the area and found us a tenant within 24 hrs of going on the market - really impressed, thanks a lot!...
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Comment on agent fees
Very competitive
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Jun 02, 2015
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May 27,2015
May 27,2015
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DID DO:
Agent that showed the house was well presented
Agent that showed the house was well versed in the property
In the case the Agent that showed the house did not know the answers to my questions, the Agent searched for answers with his ...
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May 27, 2015
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May 27,2015
May 27,2015
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I was very pleased with the service Chloe provided while she was managing my property. All issues were dealt with calmly and professionally, even assisting with a council tax issue after the property had been sold. Highly recommended....
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May 29, 2015
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May 26,2015
May 26,2015
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Although busy to get through on the phone sometimes, gets the job done eventually and very competitive on their tenant finders and managemant fees....
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Comment on agent fees
Very competitive!
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May 27, 2015
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May 25,2015
May 25,2015
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It was a very professional work that is has been by the estate agent to look for a tenant .
Really pleased with the services....
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May 27, 2015
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May 21,2015
May 21,2015
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Simon is very supportive in showing the property and further process. I really impressed with the follow up prospect has done after property view. I have only thing to say a big thank you :)....
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May 21,2015
May 21,2015
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Chloe and Elizabeth have been very helpful when taking on brand new properties at Kennet Island, Reading, there is almost always a last minute issue concerning keys, furnishings, parking permits or blinds and Chloe and Elizabeth resolve them as quickly as possible smoothing ruffled feathers ...
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Comment on agent fees
Fees in Reading seem to be quite high, in terms of what other agents charge locally Prospect fees are fair.
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May 20,2015
May 20,2015
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Am very happy Simon helps us find a rental property in Kennet island. First of all we really like the flat, but problem was it was unfurnished. At first Simon ask for us if it could be furnish and the landlord said no, but Simon ...
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May 21, 2015
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May 19,2015
May 19,2015
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In terms of organization, having one point of contact is extremely important and efficient. This was the case when I was making investments or when having my properties managed. However, on the lettings side; still a lot of improvement needed starting with marketing, setting the ...
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May 18,2015
May 18,2015
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The service from Prospect for myself as a landlord has improved a lot over the last 12 months. Chloe is responsive and digs into detail when I request. She is also positive and tries to find solutions in dealing with problems. Prospect provides a value for ...
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May 18, 2015
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May 18,2015
May 18,2015
1
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Duncan was extremely helpful. He answered questions quickly and efficiently and made sure that all the legal commitments were completed on time and without issue.
Nice to deal with an agent that works well for both the tenant and landlord with the same degree of ...
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May 18, 2015
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May 15,2015
May 15,2015
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Elizabeth Savery has been very helpful with everything that I have spoken to her about , always gets back to me when she says she does. Even when I handed in my notice and then going back to say I didn't want too, Elizabeth left me ...
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Comment on agent fees
Always expensive, but where isn't this days. °Å¸ËœÅ
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May 18, 2015
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Many thanks for the five stars ...
May 14,2015
May 14,2015
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Gemma
Continues to support out tenancy in a proactive professional manner. She is a competent young lady that clearly demonstrates good property business knowledge which helps her clients feel reassured throughout the process....
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May 13,2015
May 13,2015
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Very simply I have found Gemma to be exceptionally helpful, kind, caring and yet efficient in the carrying out of her duties. As a landlord I have complete confidence in her to protect the landlords interests, whilst remaining commercial in her outlook.
I consider Gemma ...
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May 13, 2015
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May 13,2015
May 13,2015
1
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I have been very pleased with the way Chloe Wise handled our property. She kept us informed on progress in finding new tenants, and provided very good advice in dealing with a check out. By far the best support we have had from property managers....
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May 13, 2015
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May 10,2015
May 10,2015
1
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Chloe is an excellent contact for us a all stages of property management. Polite efficient and truly professional. I would recommend her to any landlords out there as she truly understands the business and its challenges...
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Comment on agent fees
About right
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May 13, 2015
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May 08,2015
May 08,2015
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I have been using Prospect for 2 years now, since moving to UK. I needed a trustworthy agent who could deliver high quality service in a timely manner. I went through different agents but the level of customer service received from Prospect has been by far ...
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May 12, 2015
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May 04,2015
May 04,2015
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I have dealt with Gemma for 12 months now and always found her to be efficient, polite and a nice easy person to deal with. I would recommend her without any problem....
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May 05, 2015
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Apr 30,2015
Apr 30,2015
1
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Have been using Prospect the estate agency now for 6 years. They have done a great job managing the property by keeping it let for the entire time.They have eye for detail when it comes to back ground checks and inspection of the the property. ...
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May 05, 2015
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Apr 29,2015
Apr 29,2015
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Gemma is a very efficient and professional agent. She is proactive, great at following up with contractors and always keeps me up to date. I trust her judgment on issues with my property. Having her as our property manager gives me peace of mind. I ...
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Apr 30, 2015
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Apr 26,2015
Apr 26,2015
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simon has been very nice since he showed me the property, he waited for me to check the property out and answered all of my question nicely and advising, he also heped me getting a pc desk for the room....
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Apr 27, 2015
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Apr 24,2015
Apr 24,2015
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It was great to interact with Laney .She took great initiative and stood by her promises .
I will definitely recommend her for her customer orientation and satisfaction ....
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Apr 27, 2015
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Apr 23,2015
Apr 23,2015
2
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Prospect valued our property and made huge promises they could sell for the price. Unfortunately we are now 8 weeks down the line with them and nothing it has been a catalogue of disasters. Where to start. Couldn't access photos sent to them, failed to get ...
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What agent could do to change your mind?
Agent needed to be able to act as an agent. Lacked experience of selling properties.Attached Filesnbsp;
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Apr 28, 2015
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When we value a property, we undertake extensive research prior to the appointment and we take into account the current market, so the marketing price we suggested was based on this and we felt the price was achievable. With reference to the photos, our Administrator was not familiar with the file system that you sent them to us, however this did not cause any added delay in getting the property onto the market. As discussed during your meeting with our Valuer, after your concerns were expressed ...
Apr 23,2015
Apr 23,2015
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Dan has been a great support over the last months sourcing properties that matched my search criteria. Many other agents would have (and did) give up as my requirements for a specific development opportunity do not come up every day. In the end Dan sourced ...
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Apr 27, 2015
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Thank you for the five stars and we look forward to assisting you further in the future. ...
Apr 22,2015
Apr 22,2015
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Hi there,
I was renting a property privately with a landlord who sold up to a new landlord. This new landlord got Prospect to manage the property. My contact was Chloe Hoptroff who was fantastic in organizing everything with the move/check out/deposit. She ...
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Apr 23, 2015
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Apr 21,2015
Apr 21,2015
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A thoroughly professional company from first contact to check out. Pass over between colleagues was seamless and each staff member were specialists in their area. Queries and problems were dealt with swiftly and sympathetically. All fees and processes were laid out in advance and were ...
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Comment on agent fees
All fees and processes were laid out in advance and were fair to both sides.
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Apr 23, 2015
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Apr 16,2015
Apr 16,2015
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I was really pleased with the service agent Simon west offered me through out my search, I called the branch couple of times to enquire about the room I was interested in but I kept getting different answers from different agents and ended up cancelling ...
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Comment on agent fees
Excellent
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Apr 17, 2015
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Apr 15,2015
Apr 15,2015
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All ways available not job to small. Efficient and quick with replys and always followed out what she said she would do which is rare. Went above and beyond when we had problems....
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Comment on agent fees
Everyone what's lower fees but we were happy as we've had wonderful friendly service.
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Apr 16, 2015
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
