Reading, RG1
4.3/5, 413 reviews
86% recommended
76% sales valuation accuracy
87% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ... show more Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!

To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agents, visit prospect.co.uk/valuation

Opening Hours
Address

Prospect Estate Agency
24 King Street
Reading
Berkshire
RG1 2HE
0118 955 9700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 87% £117,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
101 6 163 29 49 6 35 3 9 12
Areas covered
  • RG8
  • Reading
  • RG7
  • Woodley
  • RG6
  • Earley
  • RG5
  • RG4
  • RG30
  • RG2
  • RG10
  • RG1
  • RG31
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Latest Properties

No Properties

Images & Videos

“I wish to thank Victoria Cave for her invaluable support ......”

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Jul 10,2015
Minithumbup
By: 'C'
Jul 10,2015
0 people found
this helpful
I wish to thank Victoria Cave for her invaluable support until the letting process has been successfully completed. Her effective , professional attitude and especially friendly approach helped me as a first time landlord accomplish my responsibilities towards the tenant. For that I am gratefully and ...
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Jul 16, 2015
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“Gemma always repsonds to my emails promptly and actions any ......”

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Jul 06,2015
Minithumbup
Gemma
By: 'Suzanne'
Jul 06,2015
0 people found
this helpful
Gemma always repsonds to my emails promptly and actions any requests immediately. She has developed a good realationship with myself and my tenant allowing good communication between all three of us resulting in avoidance of stress or misunderstandings....
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Comment on agent fees
Acceptable
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By: Prospect Estate Agency
Jul 06, 2015
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Thank you for the five star review. ...

“Good communication throughout the sale process, we were kept up ......”

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Jul 06,2015
Minithumbup
By: 'Sian'
Jul 06,2015
0 people found
this helpful
Good communication throughout the sale process, we were kept up to date with regular contact whether the information being given was good or bad news....
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Jul 08, 2015
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Thank you for sharing your experience. ...

“Too pushy. Imposible to get an appointment to see a ......”

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Jul 05,2015
Minithumbdown
By: 'patrick'
Jul 05,2015
1 people found
this helpful
Too pushy. Imposible to get an appointment to see a house without being interrogated by the agent. The agent questioned the information given. The agents pretend to be friendly and then they pretend not to understand the important questions and are reluctant to inform you ...
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What agent could do to change your mind?
A more honest attitude instead of thinking they are in charge and have the power. Treating the clients like inferiors does not create a positive image.
Attached Filesnbsp;
Comment on agent fees
Too expensive for what they do. Most of the times we showed the house to the viewers because the agents were late or had to cancel.
Was this helpful? Yes
By: Prospect Estate Agency
Jul 07, 2015
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Dear Patrick - we are unable to identify you so that we can contact you. I would very much like to discuss the points that you have raised with us - please contact me - Hilary Tinsley Customer Services Manager on 0118 907 3128 or htinsley@prospect.co.uk ...

“I have used Prospect for around 8 years and in that ......”

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Jul 03,2015
Minithumbup
By: 'Eileen'
Jul 03,2015
0 people found
this helpful
I have used Prospect for around 8 years and in that time have found the staff very friendly, happy to look into problems and deal with them quickly. I have also found them unbiased in regards to not favouring landlords over tenants but treating me with ...
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Comment on agent fees
I got back a full deposit for the first time in my rental history but it was well deserved!
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“Since I have been living at the property, we have ......”

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Jul 02,2015
Minithumbup
By: 'Adam'
Jul 02,2015
0 people found
this helpful
Since I have been living at the property, we have had various problems and issues with the house. Each and every time we have had a problem, we have contacted Chloe who has been fantastic. Chloe always ensures the problems are remedied quickly and efficiently. ...
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By: Prospect Estate Agency
Jul 03, 2015
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Thank you for the five star review. ...

“We found Mr Hassan Mohmood to be a very pleasant ......”

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Jul 02,2015
Minithumbup
By: 'Travis'
Jul 02,2015
0 people found
this helpful
We found Mr Hassan Mohmood to be a very pleasant and professional gentlemen. He was able to answer all our question and helped us find a solutions to all our problem regarding the Purchase of the above property, even as far as giving us a ...
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Comment on agent fees
Agents fees N/A
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By: Prospect Estate Agency
Jul 03, 2015
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Thank you for the recommendation, we look forward to assisting you again in the future. ...

“Very kind and helpful and giving clear information. Always ready ......”

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Jul 02,2015
Minithumbup
By: 'Vanesa'
Jul 02,2015
0 people found
this helpful
Very kind and helpful and giving clear information. Always ready to help at any moment and looking for the customer interests....
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By: Prospect Estate Agency
Jul 03, 2015
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Thank you for the positive review. ...

“What could I say Harrison and Hassan has been absolutely ......”

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Jun 29,2015
Minithumbup
Harrison
By: 'Andy'
Jun 29,2015
0 people found
this helpful
What could I say Harrison and Hassan has been absolutely superb first viewing and they have sold the property for us. The customer service from Prospect it's one of the best will definitely recommend them to my friends and family....
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Comment on agent fees
As we have sold the property a lot less then the asking price, Harrison has been really helpful and looking at the agents fee again for us.
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By: Prospect Estate Agency
Jun 30, 2015
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Thank you for the recommendation. ...

“Experience have shown that buying a property could be a ......”

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Jun 26,2015
Minithumbup
By: 'Kufre'
Jun 26,2015
0 people found
this helpful
Experience have shown that buying a property could be a very daunting task, starting from the search-process and even up-to completion. However, I had the best the best of services from Prospect Estate Agency because they provided me the needed assistance, recommendation and guidance throughout ...
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By: Prospect Estate Agency
Jun 30, 2015
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Thank you for the five stars. ...

“Both Hassan and Harrison valued my property higher than the ......”

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Jun 26,2015
Minithumbup
Harrison
By: 'sebastian'
Jun 26,2015
0 people found
this helpful
Both Hassan and Harrison valued my property higher than the other agents i met, and were confident that they could sell it quickly for the price we agreed. Within 48 hours my property was sold for above the asking price so i could not have asked ...
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By: Prospect Estate Agency
Jun 29, 2015
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Thank you for the recommendation and for sharing your positive experience. ...

“Very enthusiastic to please, kept me updated through out the ......”

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Jun 24,2015
Minithumbup
By: 'Happy'
Jun 24,2015
0 people found
this helpful
Very enthusiastic to please, kept me updated through out the process. Always professional and keen to ensure client interest comes first....
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By: Prospect Estate Agency
Jun 29, 2015
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Thank you for the five stars ...

“Terrible communication, took me 7 days after daily calls to speak ......”

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Jun 22,2015
Minithumbdown
By: 'Miss'
Jun 22,2015
3 people found
this helpful
Terrible communication, took me 7 days after daily calls to speak with laney about releasing my deposit nearly 2 weeks after the check out date with my landlord and them agreeing to give back the full deposit! After finally speaking with laney and emailing her my account ...
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What agent could do to change your mind?
Communicated properly and kept me upto date with where my money is!!
Attached Filesnbsp;
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“Professional and courteous dealing . I moved on time as promised ......”

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Jun 22,2015
Minithumbup
Laney
By: 'Amin'
Jun 22,2015
0 people found
this helpful
Professional and courteous dealing . I moved on time as promised minor issues dealt with by the team . Paper work was made clear...
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for the five stars ...

“Laney has been very helpful throughout the process. When there ......”

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Jun 21,2015
Minithumbup
Laney
By: 'soraneko'
Jun 21,2015
0 people found
this helpful
Laney has been very helpful throughout the process. When there have been any issues/queries from us, she has been good at getting answers back to us although we did have to chase by phone. The knowledge of the property could have been improved from ...
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Comment on agent fees
We were surprised that the fees were twice as much when compared to other areas and the last time that we moved, only two years ago. We understand there is a need for these fees, but the price was significantly higher than expected and we're not even aware of what these cover.
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By: Prospect Estate Agency
Jun 23, 2015
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Thank you for sharing your experience ...

“Very efficient and polite staff.All requests and concerns were ......”

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Jun 21,2015
Minithumbup
Chloe
Matteo
By: 'Khalid'
Jun 21,2015
1 people found
this helpful
Very efficient and polite staff. All requests and concerns were dealt with promptly and efficiently. Felt very comfortable dealing with the agency and the staff....
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for the five stars ...

“From start to finish we have always been impressed with ......”

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Jun 19,2015
Minithumbup
Laney
Shannon
By: 'Simon'
Jun 19,2015
0 people found
this helpful
From start to finish we have always been impressed with the service provide by Prospect right from the viewings which Shannon Smith showed us around with great professionalism to the paperwork and agreements which Laney Thompson was involved with , the level of customer service was ...
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By: Prospect Estate Agency
Jun 22, 2015
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Thank you for sharing your 'first class' experience and for the recommendation. ...

“I've dealt with Prospect, as a landlord of two properties, ......”

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Jun 16,2015
Minithumbup
Laney
Shannon
By: 'Fifty'
Jun 16,2015
0 people found
this helpful
I've dealt with Prospect, as a landlord of two properties, for quite a number of years and have found every member of staff extremely helpful. The service they deliver is first rate, they have found tenants first time every time and give good feedback throughout ...
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By: Prospect Estate Agency
Jun 18, 2015
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Thank you for sharing your experience so far. ...

“Chloe has consistently delivered an excellent service. She is timely, ......”

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Jun 12,2015
Minithumbup
By: 'Steve'
Jun 12,2015
0 people found
this helpful
Chloe has consistently delivered an excellent service. She is timely, accurate and pro-active in her efforts and her interpersonal skills are excellent. I have had lots of issues with tenants through the last 12 months, all of which would have been unbearable without the reliable ownership ...
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Comment on agent fees
I have been offered fees between 10 and 20% less elsewhere.
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for the five stars ...

“I would like to strongly recommend both Prospect and personally ......”

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Jun 11,2015
Minithumbup
By: 'Milko'
Jun 11,2015
0 people found
this helpful
I would like to strongly recommend both Prospect and personally Elizabeth Savery for the commendable quality of the work, dedication and flexibility. Elizabeth was constantly very easy to reach, supportive and most of all proactive. She will be definitely the reason I'll look forward to ...
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By: Prospect Estate Agency
Jun 16, 2015
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Thank you for sharing and we look forward to working with you again. ...

“Prospect were professional, efficient and pro-active throughout the marketting and ......”

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Jun 11,2015
Minithumbup
Harrison
By: 'POD'
Jun 11,2015
0 people found
this helpful
Prospect were professional, efficient and pro-active throughout the marketting and sale of my property. They secured an asking price offer and Phil worked hard to ensure that the sale went through as smoothly as possible. I was grateful for the regular updates and information on ...
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By: Prospect Estate Agency
Jun 16, 2015
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Thanks you for the five stars ...

“We had a few issues regarding referencing due to a ......”

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Jun 05,2015
Minithumbdown
Laney
By: 'Kirsty'
Jun 05,2015
2 people found
this helpful
We had a few issues regarding referencing due to a job change and it took some time for it all to be rectified. Then on moving in, the first time on using the washing machine the handle broke and now almost two weeks later still ...
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What agent could do to change your mind?
High fees considering the service received.
Attached Filesnbsp;
Comment on agent fees
High fees considering the service received.
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“I am writing this review because I feel I have ......”

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Jun 05,2015
Minithumbup
By: 'Matt'
Jun 05,2015
0 people found
this helpful
I am writing this review because I feel I have had fantastic customer service experience with Elizabeth Savery, I chose to deal with her because she had a really friendly personality and seemed very professional I have had a few problems for example my fence ...
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By: Prospect Estate Agency
Jun 08, 2015
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Thank you for the lovely review ...

“I was contacted by Simon West of Prospect after I ......”

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Jun 04,2015
Minithumbup
Chloe
By: 'VS'
Jun 04,2015
0 people found
this helpful
I was contacted by Simon West of Prospect after I registered with Prospect as a prospective tenant. I found the process of booking or resceduling viewings and reveiwing postings on the Prospect website fairly straightforward and easy. The contracting process was also quite seamless. After ...
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By: Prospect Estate Agency
Jun 08, 2015
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Thank you for sharing your smooth experience ...

“We had a few problems when we moved into our ......”

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Jun 03,2015
Minithumbup
Laney
By: 'Mrs'
Jun 03,2015
0 people found
this helpful
We had a few problems when we moved into our current property that Laney has sorted efficiently and quickly. I would highly recommend Laney and the rest of the prospect property management team....
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By: Prospect Estate Agency
Jun 08, 2015
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Thank you for the recommendation ...

“Very quick and efficient service on letting our property from ......”

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Jun 01,2015
Minithumbup
Matteo
By: 'Jeremy'
Jun 01,2015
0 people found
this helpful
Very quick and efficient service on letting our property from start to finish - the agents really know the area and found us a tenant within 24 hrs of going on the market - really impressed, thanks a lot!...
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Comment on agent fees
Very competitive
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By: Prospect Estate Agency
Jun 02, 2015
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Thank you for the five stars. ...

“DID DO:Agent that showed the house was well presentedAgent ......”

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May 27,2015
Minithumbup
By: 'MTALL'
May 27,2015
0 people found
this helpful
DID DO: Agent that showed the house was well presented Agent that showed the house was well versed in the property In the case the Agent that showed the house did not know the answers to my questions, the Agent searched for answers with his ...
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By: Prospect Estate Agency
May 27, 2015
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Thank you for sharing your positive experience. ...

“I was very pleased with the service Chloe provided while ......”

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May 27,2015
Minithumbup
By: 'CRowland'
May 27,2015
1 people found
this helpful
I was very pleased with the service Chloe provided while she was managing my property. All issues were dealt with calmly and professionally, even assisting with a council tax issue after the property had been sold. Highly recommended....
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By: Prospect Estate Agency
May 29, 2015
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Thank you for the recommendation ...

“Although busy to get through on the phone sometimes, gets ......”

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May 26,2015
Minithumbup
Matteo
By: 'Mr'
May 26,2015
0 people found
this helpful
Although busy to get through on the phone sometimes, gets the job done eventually and very competitive on their tenant finders and managemant fees....
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Comment on agent fees
Very competitive!
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By: Prospect Estate Agency
May 27, 2015
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Thank you for the positive review. ...

“It was a very professional work that is has been ......”

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May 25,2015
Minithumbup
By: 'Mahir'
May 25,2015
0 people found
this helpful
It was a very professional work that is has been by the estate agent to look for a tenant . Really pleased with the services....
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By: Prospect Estate Agency
May 27, 2015
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Thank you for the positive comments ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 14/01/2016 by allAgents

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Branch - Reading, RG1