78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
22nd Dec 2022
reviewed by 'Kathy'
31st Oct 2022
reviewed by 'Tamsin'
15th Sep 2022
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £117,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 6 | 163 | 31 | 52 | 6 | 35 | 3 | 9 | 13 |
Areas covered
- RG8
- Reading
- RG7
- Woodley
- RG6
- Earley
- RG5
- RG4
- RG30
- RG2
- RG10
- RG1
- RG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 28,2017
Feb 28,2017
0
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I would like to thank everyone at Prospect, especially Jordan Byrne. Jordan is a top guy who helped me find the right property and helped with the process as well... He also arranged two viewings at the current property as well as arranging many more... ...
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Mar 03, 2017
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Feb 06,2017
Feb 06,2017
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I am a landlord of three properties with Prospect and they have been amazing, always keeping me up to date, friendly and very professional. I would thoroughly recommend using their services....
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Comment on agent fees
good
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Mar 03, 2017
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Thank you for the five stars. ...
Jan 30,2017
Jan 30,2017
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Jordan has been very pro-active in getting a new tenant for my vacant property. Through each step of the process He has kept me informed of developments and offered advise on best choices. I have confidence in his actions and advise....
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Comment on agent fees
Fair
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Jan 24,2017
Jan 24,2017
2
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Twice they said they were arranging an open day, twice no-one turned up (agent or buyer) with no notice to me as I waited like a lemon at home. One viewing in 4 months. Over valued my property and so went unsold . You live and learn....
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Comment on agent fees
Higher than most.
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Jan 09,2017
Jan 09,2017
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Alastair was great. really easy to communicate with. very warm and welcoming.
Jordan made the process really easy for us. and was very professional the whole time.
please pass on our thanks....
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Comment on agent fees
The agent fees are surprising high with the added additional extra tenant fees with was also as high
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Jan 24, 2017
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Jan 09,2017
Jan 09,2017
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Property went on the market before Xmas so, it was slow but I still received regular updates. Post Xmas Prospect stayed in touch and were very proactive in getting views and provided quick feedback....
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Dec 28,2016
Dec 28,2016
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It was a real pleasure working with Prospect. They accommodated me on short notice in Reading and they made my life easy finding a new place when relocating from Brussels to London. Thank you....
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Comment on agent fees
To my knowledge standard fees.
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Jan 06, 2017
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Thank you for the five stars and the positive comment. ...
Nov 30,2016
Nov 30,2016
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The service was very professional.
I am highly satisfied with the services and responses, and it is a pleasure to work with Elizabeth....
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Dec 05, 2016
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Thank you for the five stars and the positive comments. ...
Nov 21,2016
Nov 21,2016
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Very good service overall, from making an inquiry regarding flat viewings to assisting in the signing of my flat. I only inquired about one flat on the phone, but I was also informed about two other properties that met my requirements and I was able ...
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Comment on agent fees
Fees were explained clearly. No additional fees on top of those mentioned. Agency fee on the more expensive side.
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Dec 05, 2016
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Thank you for the recommendation. ...
Nov 13,2016
Nov 13,2016
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I am very happy with Prospect Reading Branch staff specially Mr Jordan.Mr Jordan was very professional and helpful.I thanks to Mr Jordan once again.ðŸ‘...
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Comment on agent fees
Very good and Professional ðŸ‘
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Dec 05, 2016
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Nov 11,2016
Nov 11,2016
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I have rented out my house now for over a year with Prospect Lettings. All the dealings I have had with Chloe have been highly professional, friendly and efficient. Chloe liases between tenant and landlord with a very balanced view, and her aim is to ...
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Dec 05, 2016
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Thank you for the five stars and the recommendation. ...
Oct 30,2016
Oct 30,2016
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Tenants have been found promptly. Very efficient. I would certainly recommend Reading branch of Prospect Estate Agent to landlords in the area....
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Nov 02, 2016
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Thank yo for the five stars ...
Oct 27,2016
Oct 27,2016
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Overall it was a great experience with Prospect Estate all the staff were really helpful.
I would like to thank Jordan Byrne for his great help throughout the process....
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Nov 02, 2016
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Thank yo for the positive review ...
Oct 27,2016
Oct 27,2016
0
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The company has helped and advised me well on the procedures to rent accommodation. They made the necessary effort to effectively deal with the procedures...
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Comment on agent fees
They applied reasonable fees
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Nov 02, 2016
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Thank yoy for the five stars ...
Oct 18,2016
Oct 18,2016
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I've now let my property twice with Prospect. Each time they have achieved a good rental price and found tenants very quickly. The service they provide is excellent and I would definitely recommend them. By far the best estate agent I have used....
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Comment on agent fees
Very competitive price, service provided and peace of mind justify fees
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Oct 19, 2016
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Thank you for the recommendation and the five stars. ...
Oct 17,2016
Oct 17,2016
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for me, no English speaker, a little faster speaking to me.
For the service, I think it is very good...
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Comment on agent fees
the fees is a little high comparing other agancy
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Oct 17, 2016
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Oct 13,2016
Oct 13,2016
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We have found everyone we have dealt with at Prospect most helpful at all stages throughout the process of finding tenants for our property. In particular we have appreciated everyone's enthusiasm to help and the quick response to emails, phone calls and support given....
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Comment on agent fees
Good
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Oct 17, 2016
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Oct 09,2016
Oct 09,2016
4
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Totally useless,
Always on holidays and does not care about the tenants at all.
Our washing machine broke in the middle of winter and she took 3 months to get back to us with a solution.
Mould issues were ever present right from the start of ...
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Comment on agent fees
Fees are steep, and service is absent
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Oct 17, 2016
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We are extremely sorry to hear that you have had a disappointing experience during your tenancy, we would kindly ask that you provide us with your contact details and the property address in order for us to ensure that a manager contacts you regarding this matter at the earliest opportunity.
We look forward to hearing from you and hope that we are able to assist you.
Kind regards
Joanne Kay
Head of Property Management ...
Sep 30,2016
Sep 30,2016
0
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We have been very happy with Prospect - their service to us as landlords has been very professional, prompt and efficient....
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Comment on agent fees
On the high side, but as the rent they achieved was also above that quoted by cheaper agents, we are still better off.
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Oct 06, 2016
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Sep 26,2016
Sep 26,2016
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Jordan is very prompt with all communications and sources tenants quickly at the rates we require. Elizabeth manages the property and is in regular contact with us. Very pleased with the service....
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Comment on agent fees
The fees are fair for the services.
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Oct 06, 2016
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Sep 23,2016
Sep 23,2016
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It was my first time to rent a flat in Reading, that means, I did not have enough information about the area. I was lucky to meet Jordan as he was very helpful and reliable....
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Oct 03, 2016
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Sep 13,2016
Sep 13,2016
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Got the job of letting my flat done very professionally, plenty of communication with me throughout the process and ended up with two offers at very close to asking price....
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Comment on agent fees
In line with market
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Sep 21, 2016
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Thank you for the five stars. ...
Aug 26,2016
Aug 26,2016
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Great servie provided by Prospect. Having dealt with a number of other estate agents in the Reading area while looking for the right apartment Prospect were definitely the best; maintaining good communication and friendly rapport throughout the whole process. Jordan Byrne was more than helpful ...
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Comment on agent fees
More expensive than the other three estate agents dealth with - however the service was superiour to these other agents.
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Sep 09, 2016
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Thank you for the five star review ...
Aug 15,2016
Aug 15,2016
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Having called on Prospect's services for sales, they were an obvious choice when I needed to find suitable tenants for a rental property. They were a pleasure to deal with -professional, helpful and quick to respond in obtaining property details. Viewings were booked in and ...
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Comment on agent fees
The agents fees are probably not the lowest for rental services but I believe you get what you pay for and you are getting good value given the speed in securing tenants and the quality.
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Aug 19, 2016
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Aug 13,2016
Aug 13,2016
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I was extremely pleased with my experience. The service was professional, smooth and communicative. We were kept in constant communication about new properties and our viewings. This was very helpful! The signing and viewing process again was professional and friendly. Any issues that we had ...
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Comment on agent fees
The fees were reasonable. Seemed to be the going rate.
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Aug 19, 2016
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Thank you for the five star review ...
Aug 03,2016
Aug 03,2016
0
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we have been provided excellence and great service by your agents. we find them both prompt and professional. they are also very helpful in addressing all our concerns....
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Comment on agent fees
good
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Aug 03, 2016
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Jul 13,2016
Jul 13,2016
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I have always received professional and prompt service. Void periods have been kept to normally a week between tenancies which is perfect. Consistent service for over 7 years managing 5 flats....
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Comment on agent fees
Reasonable based on service
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Jul 14, 2016
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Jul 13,2016
Jul 13,2016
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Both Jordan and Matthew have been a well-prepared, knowledgeable top professional throughout the entire process. The staff was approachable and the communication was great. Prospect have made moving houses easier for us....
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Comment on agent fees
Agent fees are generally high, but amongst other Reading-based agencies, Prospect is one of the most reasonables.
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Jul 14, 2016
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Jul 04,2016
Jul 04,2016
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Very good service. Very polite and helpful in every way possible. Would deffently recomend to any one looking to buy or rent...
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Jul 08, 2016
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Thank you for the five stars and the recommendation. ...
Jul 04,2016
Jul 04,2016
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I found prospect estates very efficient and helpful. They had great viewing hours after work to suit my needs. They were very informative and friendly. Definitely recommend them....
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Comment on agent fees
The agency fees are very reasonable as all the agents are very quick at processing everything for you. You pay for a great service provided.
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Jul 08, 2016
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
