Haaaart are deeply incompetent. A year ago I was looking for a new house. I viewed ONE property who was with Haart. It was ok, but someone else put an offer in and it was taken off the market. Fine. Maidenhead, Burnham and Slough branches then bombarded with mail to sign with them. I ignored them as plans changed and I was already signed with another agent. They also sent property details that did NOT match our needs; they were deficient to the tune of one in the bedroom count. We then bought a house and moved.
Last week (a year later) I get a text message on my phone from them for a 2 bed house. A few days later I get a letter (forwarded from my ex-address) with 2 copies confirming receipt of an offer on a house I've never seen (not even a photo) and don't need. You guessed it - it's another 2 bedroom dwelling.
I worry for these people I really do. They make Dumb and Dumberer look like an Open University course on Applied Physics.