Lease ran from October 2010 to May 2012.
Never needed to deal with them after move in ... thank god!
Provided proper notice.
During the month of May 2012, per terms and conditions they were to provide a detailed explanation of any deductions from deposit. Nothing heard. I initiated. They cited that I had made an unauthorised improvement to the flat by installing some kind of light switch upgrade. Utter nonsense! But that\'s minor.
Come 1 June, when deposit is legally required to be returned. NOTHING.
No email replies. No phone calls returned.
It is now the 13th June and I have fed every lie in the book. Then even sent some kind of internal document claiming the funds had been transferred. Rubbish.
I have filed written complaints with TDS, my solicitor, Trading Standards and the press. Hopefully one or more of these organisations can lend a hand.
IMO Haart are probably not singling me out and likely hold on to deposits routinely. Are there others out here with a similar experience?
They need to be held accountable.
What agent could do to change your mind?
Refund owed monies on time and not violating the terms of their contract.