I found both Jay and Susan to be extremely curteous, helpful and efficient. They found a tenant for my rental property, and set up contracts/collected references etc. They managed my expectations well by giving me realistic goals of getting a tenant/rent, which they found very quickly and efficiently. No time was wasted. I was very impressed with their knowledge of the market. They are also very pleasant to deal with, having tried several agencies in the area, i really feel they are one of the best in the area. I would recommend them with no hesitation and look forward to dealing with them in future.