“AVOID!!! They Rob your money!...”
1 Star Review
Feb 03,2019
By:
'Victim'
Feb 03,2019
Branch: Newcastle upon Tyne, 41 Osborne Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 41 Osborne Road
Lettings (as a Tenant)
Postcode: NE2
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Worst company I have ever dealed with. The 5 of us went to move in and the current tennants weren't even told their moving out date. The house was a disgrace after they said they he cleaned it- dirty, mouldy, smelly, damaged. Repairs never made for months, we went without a washing machine for about 3 months because they would never respond to our emails. When we went to move out I was charged for missing items in my room that I had bought myself for that room!!! They will charge as much as they can get away with especially when spread across 5 or so people. £70 because one of the light bulbs needed replacing, £30 for each missing item which was never there in the first place. £200 for cleaning despite us cleaning it from top to bottom before we moved! The picture they used for evidence of it needing cleaning was a picture of a pan with water in it left in someone's bedroom... £200 to clean a pan? Absolute joke.
Comment on agent fees
TERRIBLE.
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