1 Star Review
Jan 28,2019
By:
'Charles'
Jan 28,2019
Branch: Newcastle upon Tyne, 41 Osborne Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE22
Branch: Newcastle upon Tyne, 41 Osborne Road
Lettings (as a Tenant)
Postcode: NE22
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1 start is more than these fraudsters deserve. On moving in our house was dirty with multiple items missing or broken. 2 months into our tenancy our only toilet and shower broke, 2 weeks went by, without being able to clean or dispose of human waste, as Charles Lamb told us they had more pressing issues to deal with. Finally, after they fixed this issue they had the cheek to send us a bill for £1400 for the repairs. I sent an email back threatening the use of legal action as they had no right to charge us and I never even got a response from them. At the end of our tenancy Charles Lamb tried to take all of our deposit charging £80 for missing lightbulbs. After going through the independent deposit protection scheme we have reclaimed all our deposit. The girls in the office take weeks to respond to emails, the phone is never answered and they will take any opportunity to squeeze every penny they can from you. AVOID AT ALL COST.
Comment on agent fees
Bad. They will try and charge you for EVERYTHING!!!
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