My wife & I dealt with Daniel Krieger at Pembertons (Shirland Road Branch) as prospective tenants interested in a flat they had advertised for letting on Lanhill Road. We just recently signed the dotted line and can safely say that our experience with Pembertons (and especially Dan) has been fantastic.
We found them to be courteous, patient and very helpful. Dan communicated our concerns to the landlady effectively and was a functional, well-balanced mediator during our negotiations with her. Pembertons (via Dan) ensured that they came through on majority of the promises they made to us prior to our moving-in and we can't recommend them (him) highly enough. As a Letting Agent - they were excellent and we will definitely be looking to use them again in the future.