“Avoid, horrible, unprofessional, awful people......”
1 Star Review
May 13,2024
By:
'Cristina Bochra Chentouf'
May 13,2024
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
2
people found
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Avoid, horrible, unprofessional, awful people
Avoid. Avoid if you want to save yourself the stress and a horrible experience.
The worst, the worst, the worst state agency I ever dealt with.
A bunch of unprofessional, Liars, dishonest, rude, and lousy people. Especially the branch manager ...
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2
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“Trickery, incompetence and inefficiency...”
1 Star Review
Oct 23,2023
By:
'Hervé'
Oct 23,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
0
people found
this helpful
Dexters (Maida Vale) is at least incompetent, possibly criminal. They are highly unprofessional, inefficient, dismissive, and invisible.
First of all, they hid essential information that contradicted directly with the conditions of our offer to rent a flat, and told us AFTER signature that our conditions ...
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“I want to thank Rudy Singh from Dexters Maida......”
5 Star Review
Aug 25,2022
By:
'Regine Saunders'
Aug 25,2022
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NW3
Sales (as a Buyer)
Postcode: NW3
0
people found
this helpful
I want to thank Rudy Singh from Dexters Maida Vale. He has been very patient , hard working and professional , very impressed....
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“The management team was incompetent and rude.......”
1 Star Review
Aug 31,2021
By:
'Sophia'
Aug 31,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW8
Lettings (as a Tenant)
Postcode: NW8
0
people found
this helpful
The management team was incompetent and rude.
The property we rented was flooded and we called them requesting an emergency plumber visit, but they left without any follow up after they told us they will call back.
They did not have any knowledge in handling ...
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5 Star Review
Oct 09,2020
By:
'Min'
Oct 09,2020
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W9
Sales (as a Vendor)
Postcode: W9
0
people found
this helpful
Met Neela when we first entered the property and she has always a great agent & very knowledgable. She helped us with our queries in a timely manner...
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“Worse Tenancy of my life...”
1 Star Review
May 20,2020
By:
'Stefano'
May 20,2020
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: No
Postcode: W9
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: W9
2
people found
this helpful
The start of the tenancy was fine (the first 25 days), after that we have been robbed as Landlord didn't provide security locks and we discovered he is negligent and rude. Loads of stress and ongoing issues which we have to sort by ourselves as the ...
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2
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“Professional and knowledgeable. I am pleased......”
5 Star Review
Nov 06,2019
By:
'Sally'
Nov 06,2019
Services: Surveys
Sold price: £425000
Would you recommend?: Yes
Postcode: W9
Surveys
Sold price: £425000
Postcode: W9
0
people found
this helpful
Professional and knowledgeable. I am pleased to have had the benefit of their specialist knowledge of the area when I was completing a valuation....
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0
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1 Star Review
Oct 01,2019
By:
'Michael'
Oct 01,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
1
people found
this helpful
I am not one to use digital methods to express my views, however in this instance I won't let it go.
The worst agency I have yet to deal with. Initially speaking with a letting agent called "Shaquille" this person has no knowledge of properties ...
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1
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“Soraya has managed the letting of our flat si......”
5 Star Review
Sep 24,2019
By:
'Junction'
Sep 24,2019
Services: Property Management
Would you recommend?: Yes
Postcode: NW6
Property Management
Postcode: NW6
0
people found
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Soraya has managed the letting of our flat since purchase. We find her to be patient, polite, informative and helpful both to us and our tenant. Her experience enable her to keeps things running smoothly, without fuss....
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“we met Soraya when we first entered the flat ......”
5 Star Review
Sep 12,2019
By:
'Giorgio'
Sep 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
0
people found
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we met Soraya when we first entered the flat and she has been always kind and helpful. She helped us with our queries in a timely manner....
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“James Simmons was very helpful and profession......”
5 Star Review
Sep 04,2019
By:
'David'
Sep 04,2019
Services: Lettings (as a Tenant)
Rent PCM: £4000
Would you recommend?: Yes
Postcode: SW6
Lettings (as a Tenant)
Rent PCM: £4000
Postcode: SW6
0
people found
this helpful
James Simmons was very helpful and professional especially with regards to helping me rent a property. He actually listened to what I needed around transport and schools for the kids which was great. As far as renting goes it was a pleasant experience goes and ...
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0
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“Superb rental search services...”
5 Star Review
Sep 03,2019
By:
'Jonathan'
Sep 03,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
0
people found
this helpful
I experienced great service from James and his team throughout my rental property search. Their knowledge of the market was spot on as were the range of flats they showed me based on the requirements and budget I provided them. I am now a happy ...
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0
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“I was very happy to have agent like Soraya sh......”
5 Star Review
Jul 24,2019
By:
'Zbigniew'
Jul 24,2019
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: W9
0
people found
this helpful
I was very happy to have agent like Soraya she is very professional and reliable person. I recommend this agency myself and their agents....
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0
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5 Star Review
Jun 17,2019
By:
'Nerea'
Jun 17,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W91
Lettings (as a Tenant)
Postcode: W91
0
people found
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Soraya is very attentive and caring. She is very approachable and puts a lot of effort in her job. Very good service....
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Comment on agent fees
???
0
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5 Star Review
Apr 03,2019
By:
'Smriti'
Apr 03,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W93
Lettings (as a Tenant)
Postcode: W93
0
people found
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Very Professional and Courteous . Prompt To reply . Gets every issue ressolved timely . Never had any troubles Contacting her or getting landlords approval ....
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Comment on agent fees
Good
0
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5 Star Review
Feb 08,2019
By:
'T'
Feb 08,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
1
people found
this helpful
Great service, responsive communication. Followed up promptly to refund deposit and was supportive during move-out process. This made for a very smooth process....
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Comment on agent fees
Fair
1
people found
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5 Star Review
Nov 12,2018
By:
'Relieved'
Nov 12,2018
Services: Property Management
Would you recommend?: Yes
Postcode: W2
Property Management
Postcode: W2
1
people found
this helpful
Soraya Perez is always helpful and quick to respond in managing lettings on my parents' flat. Since she took over management of our property everything is moving much more smoothly than before - thank you Soraya!...
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1
people found
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5 Star Review
Sep 07,2018
By:
'Sara'
Sep 07,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W92N
Lettings (as a Tenant)
Postcode: W92N
2
people found
this helpful
Since Soraya P©rez took care the property I rent she has been amazing. Soraya solved problems fast and efficient. She is very attentive and friendly. Thank Soraya for the really good services....
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Comment on agent fees
Good
2
people found
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5 Star Review
Sep 05,2018
By:
'Mike'
Sep 05,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Postcode: W9
2
people found
this helpful
Soraya Perez has been a great addition to the Dexters office, after previous colleagues dealing with my property were disappointing. She has been very professional, responsive, and has done what was required without fuss or delay. Thank you....
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Comment on agent fees
N/A
2
people found
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5 Star Review
Aug 22,2018
By:
'SW123'
Aug 22,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W9
Sales (as a Vendor)
Postcode: W9
2
people found
this helpful
Hugh and the team are amazing and made me feel that nothing was too much. I never had to ask for anything twice and always knew what to expect next. Wouldn't hesitate to recommend....
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2
people found
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5 Star Review
Aug 14,2018
By:
'seller'
Aug 14,2018
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: W9
Sales (as a Vendor)
Sold price: £450000
Postcode: W9
3
people found
this helpful
high end service with approachable staff - made our sale very easy and not stressful which is a breath of fresh air!...
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Comment on agent fees
good
3
people found
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“Trustworthy and reliable...”
5 Star Review
Aug 07,2018
By:
'Lex'
Aug 07,2018
Services: Lettings (as a Landlord)
Rent PCM: £7000
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Rent PCM: £7000
Postcode: W9
2
people found
this helpful
When living abroad it can become quite challenging to manage several high end properties in London , but not when you jave people like Anthony or Tudor who go above and beyond to get the job done and please both me and the tenants. Efficiency is ...
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Comment on agent fees
Good
2
people found
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“Best service in town...”
5 Star Review
Jul 20,2018
By:
'Jerry'
Jul 20,2018
Services: They manage our building
Rent PCM: £3000
Would you recommend?: Yes
Postcode: THE
They manage our building
Rent PCM: £3000
Postcode: THE
2
people found
this helpful
Straight forward and efficient are the best words to describe it. Tudor is always there when you need him with the best advice...
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Comment on agent fees
Good
2
people found
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“Amazing from start to finish...”
5 Star Review
Jul 20,2018
By:
'Happy'
Jul 20,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Postcode: W9
1
people found
this helpful
I cannot fault their high levels of service and attention to detail. They were fantastic from start to finish and did exactly what they said they would. On meeting my tenants for the first time they were honest with me and said that without Dexters ...
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Comment on agent fees
Very good
1
people found
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“Soraya has been very helpful and responsive since taking over the management of the property....”
5 Star Review
Jul 02,2018
By:
'Lucrecia'
Jul 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
2
people found
this helpful
Service has been excellent, very helpful and responsive. I've had to get the boiler replaced, communication has been prompt and timely and the agent (Soraya Perez) is available and very helpful every time I have contacted her....
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1 Star Review
Jun 30,2018
By:
'Unhappy'
Jun 30,2018
Services: Lettings (Prospective customer)
Rent PCM: £1200
Would you recommend?: No
Postcode: W9
Lettings (Prospective customer)
Rent PCM: £1200
Postcode: W9
11
people found
this helpful
Had the misfortune of dealing with Aida in relation to a property I was helping my pensioner mother let on Shirland Road with my brother acting as a guarantor. We saw the property and decided to put down a holding deposit - our offer being ...
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11
people found
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“Review of A. Wozniak...”
5 Star Review
May 18,2018
By:
'AZODI'
May 18,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W91
Lettings (as a Landlord)
Postcode: W91
3
people found
this helpful
I have been letting my property through Dexter's ever since they took over from Thamesview in 2016. Anthony Wozniak has been my principal contact since 2017: I cannot compliment him enough on his excellent communication, his readiness to explain the finer points of a tenancy agreement and ...
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people found
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“THE WORST ESTATE AGENT I HAVE EVER DEALT WITH!...”
1 Star Review
Mar 21,2018
By:
'Bec'
Mar 21,2018
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: W92
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: W92
18
people found
this helpful
Very dishonest and misleading. Do not have your best interest at heart. Dexters Maida Vale is the reason estate agents have a bad name. If you are a tenant go elsewhere to find a property as there is plenty of competition....
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18
people found
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“I have been extremely impressed by the professionalism shown by ......”
5 Star Review
Oct 23,2017
By:
'E'
Oct 23,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW89
Lettings (as a Tenant)
Postcode: NW89
2
people found
this helpful
I have been extremely impressed by the professionalism shown by Dexters. In particular, I would like to compliment Mike Agbobu for his outstanding ability in being responsive, professional and courteous. From the initial viewing to completion of our move to St Johns Wood was made ...
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2
people found
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“Been a long term (and on-going) customer (local landlord) of ......”
5 Star Review
Jun 02,2017
By:
'Pat'
Jun 02,2017
Services: Lettings (as a Landlord)
Rent PCM: £1733
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Rent PCM: £1733
Postcode: W9
8
people found
this helpful
Been a long term (and on-going) customer (local landlord) of this office for over 15+ years - Reasons for repeat business include: Excellent local/ market knowledge, Customer service, care, focus and professionalism exemplary. Service excellence assured and more importantly consistent. Highly recommend this office and its ...
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Comment on agent fees
Market Rates and Competitive versus some peers
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people found
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Having read your review, we would like thank you for your feedback about our Property Management Team. Our service levels are very important to us, and recognition for the team's hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future.
Kind Regards
Marilyn
Head of Customer Relations