The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 80 Reviews
87% Recommended
100% sales valuation accuracy
86% letting valuation accuracy
100% sales fee satisfaction
76% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £425,000 | £450,000 |
| Lettings | 86% | 76% | £1,200 | £7,000 |
Dexters
298 Elgin Avenue, London, Greater London
W9 1JS
020 7266 2020, 020 7266 2021






By : 'SW123'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : W9
Hugh and the team are amazing and made me feel that nothing was too much. I never had to ask for anything twice and always knew what to expect next. Wouldn't hesitate to... Read Full Review
By : Marilyn
3 Sept 2018Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as...
By : 'seller'
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : W9
high end service with approachable staff - made our sale very easy and not stressful which is a breath of fresh... Read Full Review
good
By : Marilyn
3 Sept 2018Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale office. I am delighted to read that we have achieved our aim of delivering a five star service. I would...

By : 'Lex'
Services : Letting (As a Owner)
Rent PCM : £7000
Would you recommend ? : Yes
Postcode : W9
When living abroad it can become quite challenging to manage several high end properties in London , but not when you jave people like Anthony or Tudor who go above and beyond to get the job done and please both me and the tenants. Efficiency is an understatement when dealing with... Read Full Review
Good


By : 'Happy'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W9
I cannot fault their high levels of service and attention to detail. They were fantastic from start to finish and did exactly what they said they would. On meeting my tenants for the first time they were honest with me and said that without Dexters input and friendly staff, they would've taken ... Read Full Review
Very good
By : Marilyn
31 Jul 2018Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would...

By : 'Jerry'
Services : Property Management (They manage our building)
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : THE
Straight forward and efficient are the best words to describe it. Tudor is always there when you need him with the best... Read Full Review
Good
By : Marilyn
31 Jul 2018Dear Jerry, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida ...

By : 'Lucrecia'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W9
Service has been excellent, very helpful and responsive. I've had to get the boiler replaced, communication has been prompt and timely and the agent (Soraya Perez) is available and very helpful every time I have contacted... Read Full Review
By : Marilyn
4 Jul 2018Dear Lucrecia, Having read your review, we would like thank you for your feedback about our Property Management Team. Our service levels are very important to us, and recognition for the team's...

By : 'Unhappy'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : W9
Had the misfortune of dealing with Aida in relation to a property I was helping my pensioner mother let on Shirland Road with my brother acting as a guarantor. We saw the property and decided to put down a holding deposit - our offer being accepted by the landlord. When my mother provided her bank... Read Full Review
By : Marilyn
2 Jul 2018Dear Sir/ Madam, Thank you for your review, however I am very sorry to read that you have been unhappy regarding our Maida Vale office. As I am unable to find your details on our database from...

By : 'AZODI'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W9
I have been letting my property through Dexter's ever since they took over from Thamesview in 2016. Anthony Wozniak has been my principal contact since 2017: I cannot compliment him enough on his excellent communication, his readiness to explain the finer points of a tenancy agreement and... Read Full Review
By : Marilyn
23 May 2018Dear Azodi, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our...

By : 'Bec'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : W9
Very dishonest and misleading. Do not have your best interest at heart. Dexters Maida Vale is the reason estate agents have a bad name. If you are a tenant go elsewhere to find a property as there is plenty of... Read Full Review
By : Alex Cooke
19 May 2018Dear Rebecca, I have left you a voicemail to contact me. I understand you have been dealing with our Maida Vale Office, and property management team. I am the Area Director responsible for this...

By : 'E'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW89
I have been extremely impressed by the professionalism shown by Dexters. In particular, I would like to compliment Mike Agbobu for his outstanding ability in being responsive, professional and courteous. From the initial viewing to completion of our move to St Johns Wood was made a very pleasurable ... Read Full Review
By : Marilyn
24 Oct 2017Dear E Louise, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all...


By : 'Pat'
Services : Letting (As a Owner)
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : W9
Been a long term (and on-going) customer (local landlord) of this office for over 15+ years - Reasons for repeat business include: Excellent local/ market knowledge, Customer service, care, focus and professionalism exemplary. Service excellence assured and more importantly consistent.... Read Full Review
Market Rates and Competitive versus some peers
By : Marilyn
6 Jun 2017Dear Pat, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...

By : 'G'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W9
Aida was great in helping us find a flat, she was courteous and professional and explained to us what to expect each step of the process. Definitely recommending her to ALL my... Read Full Review
By : Marilyn
6 Jun 2017Dear Sir/Madam, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the ...

By : 'Laura'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W9
Just dealt with this lady with the rental of a new flat. Aida knew exactly what i wanted and is extremly helpful, even helping me out of hours! Would highly... Read Full Review
Good
By : Marilyn
6 Jun 2017Dear Laura, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to...

By : 'Steve'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W9
Aida was very helpful and secured us an easy move into our new flat. The process was incredibly simple compared to other agencies we have previously used and Aida remained professional throughout providing us with constant updates and always made time to answer any questions of concerns we had.... Read Full Review
Reasonable for the area
By : Marilyn
6 Jun 2017Dear Steve, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as...
By : 'Cristina'
Services : Letting (As a Tenant)
Rent PCM : £1712
Would you recommend ? : No
Postcode : W9
Worse experience ever. Arrogant, rude and unprofessional agent. I contacted Dexter to rent a 2 bed flat with another 2 friends. After the first viewing our agent Aida started to rush us into making an offer, pushing a horrible flat that she thought it's more suitable for us. We really likes... Read Full Review
By : Marilyn
23 Feb 2017Dear Cristina, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would...

By : 'Matteo'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : W9
Being new to the UK, Pembertons and Nick in particular has been my life saver through the lengthy process of buying a property in London. My offer was accepted in mid March, and even though every week seemed the right one to exchange, it took more than half year to get this done. Nick has been... Read Full Review
By : Marilyn
14 May 2014Hello, I am head of customer services here at XXXXXX and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers....

By : 'mb'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W10
I recently bought a property through Pembertons and was very pleased with their service. There were a few complications with the sale (as it was a repossession property) but Nicholas Savva was very assertive to help push the sale through with as little hassle as possible. I would highly recommend... Read Full Review

By : 'Kelly'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NW8
I highly recommend this branch, despite the property being out of their area, the staff made every effort to ensure there was a consistent flow of viewings and it paid off! We reached the asking price despite there being complicated works on the ex local authority property which could have hindered ... Read Full Review

By : 'Paul'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : W9
Nicholas assisted with the difficult procedure when buying this property. There were a number of issues that need his input to secure the deal, which may have not happened without Nick's... Read Full Review


By : 'Victoria'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : W9
Our property purchase was made very challenging by a combination of a very difficult seller and overly cautious solicitor. However Nick Garston at Pembertons went absolutely out of his way to see the sale through to completion. Nick did all he could to ensure both the buyer and seller and our... Read Full Review
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