“Absolutely appalling service; this letting agent will be polite and ......”
1 Star Review
Jul 09,2016
By:
'FrustratedinCov'
Jul 09,2016
Branch: Coventry, 5-6 Greyfriars Court
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV5
Branch: Coventry, 5-6 Greyfriars Court
Lettings (as a Tenant)
Postcode: CV5
15
people found
this helpful
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And don't expect them to get back to you quickly if you do need to contact your landlord- you will have to chase them up repeatedly to get any information. Expect a large checkout fee, house viewings cancelled at the last moment, and inaccurate information about inspections. Particularly amusing was their ignorance of the 24 hour notice policy- they will REPEATEDLY attempt to inspect and arrange viewings for the property with very little notice, and show a general lack of respect for your time and commitments.
I would not recommend this agent to anyone; while some of their staff are fine people and are very friendly, as a whole, they will entirely ignore your rights as a renter. I would leave 0 stars if I could.
15
people found
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