“I began my tenancy with Archer Basset on 28th June 2013, ......”
1 Star Review
Oct 02,2013
By:
'ArcherBassetRubbish'
Oct 02,2013
Branch: Coventry, 5-6 Greyfriars Court
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV1
Branch: Coventry, 5-6 Greyfriars Court
Lettings (as a Tenant)
Postcode: CV1
9
people found
this helpful
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in working order. My fridge didn't work so all my food went mouldy and I was not made aware of this issue. Reported it straight away and it took around 2 weeks for someone to come out and replace it for me which meant I had to continuously buy fresh food every few days (spent more money!) It doesn't stop here...
There is dampness in the bathroom under the sink where the pipes have been boxed over with wood- I reported this on the day I moved in and to this date NOTHING HAS BEEN RESOLVED. I continuously contact them to get an update and they just say the same thing "LEAVE IT WITH ME AND I WILL GET HOLD OF THE LANDLORD AND CONTRACTOR" which never bloody happens.
That's not it!!...My window in my bedroom has been broken for 8 weeks and the house is FREEZING COLD- winter is coming and its going to get worse if they don't fix it. I've had to shove a towel in front of it to keep the cold out. To make matters worse the gas meter that I have fitted has debt on it from PREVIOUS TENNANTS which I am having to pay off which means I never have heating. Its ridiculous. To put the icing on the cake whenever I have called them regarding this issue they say that they have no record of me reporting it...REALLY?!!
My boiler was classed as unsafe and also my fireplace isn't use able in the dining room!!
Microwave isn't even safe to use- it nearly blew up on me when I tried to use it the day I moved in. There are also minor issues like pen on the bedroom walls (they tried to wash it off or something because there are marks on them)
Its now getting to the point that I don't feel secure in this property, it doesn't feel like home at all its horrendous. Its warmer outside then it is in here! MY FRONT DOOR IS BROKEN I CANNOT LOCK IT PROPERLY, I feel the need to place my chair in front of it just to know nobody can get in. Oh yes I almost forgot to mention that the back gate is broken (the landlord actually came to the property unannounced which I'm 100% sure isn't allowed it has to be 24hr minimum notice) and he said that this is how the house was broken into previously!!!! AND THAT HASN'T BEEN FIXED YET ITS BEEN A MONTH SINCE.
Due to all these issues I am wanting to escape this house but in doing so I was told by Kirsten at AB that I would need to pay the following fees; £180 termination fee, £297 re-letting fee for landlord and also I would have to pay the rent until the got another tennant to move in. THIS DOESN'T SEEM TO APPEAR IN MY CONTRACT SO WHAT ARE THEY TALKING ABOUT?! Also I have to have the landlord agree with me moving out, if they don't I am still tied to the tenacy agreement.
I can see from the other reviews that I am not the only one who has suffered or is suffering with so many issues and AB as a letting agency.
So anyone out there who decides to rent/buy/advertise a property JUST DON'T DO IT!!!
What agent could do to change your mind?
been a good agency from the start and actually done there job properly and provided me with a good service.
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