Archer Bassett
Coventry, CV1
1.6/5, 21 reviews
19% recommended
75% lettings valuation accuracy
62% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Archer Bassett
5-6 Greyfriars Court
Coventry
West Midlands
CV1 3RY
024 7623 7500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 75% 62% £550 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 6 3 8 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Exceptionally good agent services for over 10 yrs...”

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Oct 29,2024
Minithumbup
By: 'Simon Banks'
Oct 29,2024
0 people found
this helpful
Archer Bassett has provided agent services for me for over a decade, and I have found their customer service consistently excellent. They are speedy, efficient and have a thorough understanding of their field of work. Sam and Kirsten in Coventry City Centre are exceptionally good....
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“Despite the work of many people, it is of poo......”

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Apr 04,2022
Minithumbdown
By: 'Yok'
Apr 04,2022
0 people found
this helpful
Despite the work of many people, it is of poor quality than 2-person agents. Bad company, stay away. Keep your money and your mental health....
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“Avoid at all costs....”

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Jan 20,2022
Minithumbdown
By: 'Ian'
Jan 20,2022
0 people found
this helpful
Awful service from a complete shambles of an unprofessional company. Please avoid if you can and go elsewhere, there are many more agents out there who will care, not give you attitude and cause stress and cost you money....
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“Hi Everyone, Please avoid the agency. It is......”

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Jul 15,2021
Minithumbdown
By: 'Grigor Ilev'
Jul 15,2021
0 people found
this helpful
Hi Everyone, Please avoid the agency. It is for your own good. There are countless negative experiences with then. To start with the slow handling of the documents. The application process took them over a month to get sorted. Then they started to rush us ...
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Was this helpful? Yes
By: Peter
Oct 23, 2021
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I'm sorry that your fell let down, it is not our fault that the landlord did not have the property ready for you, although you had paid and signed the tenancy had the landlord had not signed by the as it was not ready to move into, the landlord also called you directly to apologies to you and you were given a full refund and an apology. We also tried to help find you an alternative property ...

“If you are thinking of renting out a property...”

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Mar 16,2021
Minithumbdown
By: 'Stephen George Hickey'
Mar 16,2021
0 people found
this helpful
If you are thinking of renting out a property, I suggest you do your homework. There are other options to consider...
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Was this helpful? Yes
By: Peter
Oct 23, 2021
View all comments (1)
Steve, we noted your comment, but are you the same landlord who has just recently let a property through us, perhaps you would like to contact us directly to discuss why you felt the need to write the review without discuss your concerns with us/ ...

“Bunch of customer hating profit orientated id......”

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Feb 01,2021
Minithumbdown
By: 'Stingy1'
Feb 01,2021
1 people found
this helpful
Bunch of customer hating profit orientated idiots, especially the males at hertford street. Connells is around the corner. Take my advice don't use this bunch...
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“I rented my current flat with Archer Bassett......”

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Apr 27,2020
Minithumbup
Nikita
By: 'burcak'
Apr 27,2020
0 people found
this helpful
I rented my current flat with Archer Bassett in Coventry when I first moved to the UK from abroad. It has been almost 2 years. From the first day onwards, Archer Bassett was super helpful in everything, property management, accounts etc. They have been super responsive ...
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“bad service...”

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Apr 30,2019
Minithumbup
By: 'mxc'
Apr 30,2019
3 people found
this helpful
I rented from archer and basset my neighbour got me evicted by contacting archer and basset archer and basset never sent me a letter about my music being loud but i was thrown out unlawfully i also did not like anyone who worked in archer ...
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Comment on agent fees
bad
Was this helpful? Yes

“Helpful, excellent communication and friendly...”

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Nov 19,2018
Minithumbup
Nikita
By: 'Paige'
Nov 19,2018
0 people found
this helpful
We have been dealing with Nikita in referencing, we are kept in the loop at each stage and things are done in a timely manner. Brilliant service especially compared to local estate agents we have used before...
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Comment on agent fees
Reasonable
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“Cowboys...”

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May 03,2018
Minithumbdown
By: 'Jackie'
May 03,2018
9 people found
this helpful
They do not do their job . We had full management and basically it was all a waste of money . They never reply to phone calls or emails . House is in a terrible condition under their care . Highly recommend you do not use this agency . Litt...
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Comment on agent fees
Bad
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“As a Landlord my experience is awful. They have not ......”

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Sep 04,2017
Minithumbdown
By: 'MsThomas'
Sep 04,2017
11 people found
this helpful
As a Landlord my experience is awful. They have not kept records of communication and didn't even issue a 12month contract when my tenant asked. Very rude staff and one staff member asked my tenant not to complain because they would get fired!!! There are ...
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“Absolutely appalling service; this letting agent will be polite and ......”

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Jul 09,2016
Minithumbdown
By: 'FrustratedinCov'
Jul 09,2016
15 people found
this helpful
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And ...
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“Absolutely appalling lettings agent. I own a property next to ......”

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Oct 21,2015
Minithumbdown
By: 'Fed'
Oct 21,2015
9 people found
this helpful
Absolutely appalling lettings agent. I own a property next to a rented property managed by Archer Bassett and have had months and months of difficulties trying to arrange a repair to a pipe which affects my property. They are very rude and keep informing me ...
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“We viewed the property in February 2013. We applied (paying the ......”

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Feb 24,2015
Minithumbdown
By: 'lee'
Feb 24,2015
10 people found
this helpful
We viewed the property in February 2013. We applied (paying the fees as requested) and stated that if we were to take the property the broken windows must be repaired, the broken plug sockets must be repaired and the large quantity of discarded furniture, rubbish, shopping ...
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“Absolutely shocking, We are a large landlord with over two ......”

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Feb 27,2014
Minithumbdown
By: 'TH89'
Feb 27,2014
6 people found
this helpful
Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to instruct them ...
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“I began my tenancy with Archer Basset on 28th June 2013, ......”

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Oct 02,2013
Minithumbdown
By: 'ArcherBassetRubbish'
Oct 02,2013
9 people found
this helpful
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in ...
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What agent could do to change your mind?
been a good agency from the start and actually done there job properly and provided me with a good service.
Attached Filesnbsp;
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“The property was advertised as a 3 bedroom semi-detarched property with ......”

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Sep 18,2012
Minithumbdown
Cara
By: 'Joe'
Sep 18,2012
10 people found
this helpful
The property was advertised as a 3 bedroom semi-detarched property with a 2 toilets and one bathroom. While viewing the property before renting, we were informed that the toilet downstairs was faulty but would be fixed. Due to the fact that we needed to relocate urgently, we ...
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By: fred
Sep 26, 2012
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well done for showing others what ripping of B* these peole are .. there are other reviews which say the same thing about this company on google reviews ...

“A terrible experience as a landlord. If you are a ......”

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Aug 18,2012
Minithumbdown
By: 'Ex'
Aug 18,2012
5 people found
this helpful
A terrible experience as a landlord. If you are a landlord looking for an agency to work on your behalf DO NOT GO TO ARCHER BASSETT. They say in the inspection reports that nothing's wrong and everything's clean. When we went to see the property ...
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By: Deep
Apr 04, 2013
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I totally agree with the landlord. Archer Basset are a waste of space. The comment about the inspection reports is completely true. I have re carpeted and re painted the property. Instructed the agent to ensure no re decoration is done by the tenant. What do I find when the tenant left. The property was re decorated to a poor standard and the property was left in a terrible mess. I have a number of properties which I will never rent through Archers again. Bad bad agents. ...

“Possibly the worst 30 days of my life trying to let ......”

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Jun 12,2012
Minithumbdown
By: 'Gladididntrentfromtheseguys'
Jun 12,2012
10 people found
this helpful
Possibly the worst 30 days of my life trying to let a property from these $@~A!?!! Me and my Mrs unfortunately spotted a lovely house that was for rent via Archer Bassett in Coventry. After parting with £250 to reserve the property, we then started a one ...
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What agent could do to change your mind?
Improve their service by a factor of 100
Attached Filesnbsp;
Was this helpful? Yes
By: shanice9
Sep 02, 2013
View all comments (4)
FRAUDULENT COMPANY. THEY WILL TAKE RESERVATION FEE AND TAKE WEEKS TO GET BACK TO YOU . THEY DON'T WANT YOUR CUSTOM. THEY WILL FRUSTRATE YOU SO THAT YOU OPT OUT AND THEY KEEP THE FEE . PLUS LET IT TO SOMEBODY ELSE. ...

“Don't go with Archer Bassett - unless you want a ......”

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Apr 19,2012
Minithumbdown
By: 'Sent'
Apr 19,2012
13 people found
this helpful
Don't go with Archer Bassett - unless you want a bunch of incompetent, law-breaking, contract-infringing liars as your estate agents. When I went to put down the deposit for my property which I'd viewed a few months previously, I suggested a moving in date. Archer ...
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What agent could do to change your mind?
1. Either clean the house when you say you will, or let them into the dump of a property you're "managing" when the tenant wants. 2. Replace a fire exit door straight away, as the law demands - if I could change anything, I'd have reported you to the council the same week as the incident occurred for breach of contract, breaking the law and endangering my life.
Attached Filesnbsp;
Was this helpful? Yes
By: Archer Bassett
May 03, 2012
View all comments (2)
We are quite disturbed to say the least after reading this review. We have checked through our systems in all of our 3 branches and spoke to every single member of staff and we cannot find any recent maintenance issues that match your above review. Futhermore we would NEVER instruct any of our contractors to seal a door shut especially if it was a fire exit and neither would we take weeks (regardless of our instruction from the landlord) to replace/repair an external door. We have been in busine ...

“The worst agency I have ever deal with. After being ......”

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Jan 15,2012
Minithumbdown
By: 'Agnieszka'
Jan 15,2012
11 people found
this helpful
The worst agency I have ever deal with. After being told that we would get a response as to whether our application was approved within 48 hours after paying the deposit we had to wait for two weeks only to discover that the property was let ...
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By: Garry sandison
Aug 16, 2017
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1 star is generous! We were with archer Bassett for years in Rugby and had no end of problems with them. We really look after our property and tried to be good tenents and all we got for our trouble was hassle after hassle. They couldn't even be bothered to call contractors when needed and left everything to us. Landlords and tenants save yourself a lot of stress and avoid them like the plague. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:21 AM 09/10/2019 by heather heather

Awards won by Archer Bassett, Coventry CV1 3RY



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