We are professional landlords with the majority of our properties over the south east. We generally manage our properties ourselves and find our own tenants. However when we bought a property outside our normal area we instructed Claire Lloyd to find us tenants. We have had two tenancies so far and Claire and her team have found both tenants who have been excellent. While the property was empty between tenancies there was a substantial leak from pipe-work which flooded the property and cascaded out of the side of the building. At 8pm in the evening a neighbour contacted Claire Lloyd as they had seen her board outside the property and she quickly dealt with the situation. Despite opting to manage the property ourselves, Claire quickly realised the severity of the situation and knew that there would be too much damage by the time we arrived two hours later. Claire rearranged her whole evening to attend the property with an emergency plumber and so limited the damage for us. We are very grateful to Claire for her prompt, decisive action and would recommend her and her team highly to anyone looking for a professional team to manage their properties.