“They just care about their fee, when viewings......”
1 Star Review
Feb 13,2024
By:
'Benjamin'
Feb 13,2024
Services: Lettings (as a Tenant)
Rent PCM: £2700
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £2700
Postcode: E14
0
people found
this helpful
They just care about their fee, when viewings came at the end of tenancy they were harassing me and calling despite me saying I am on holiday sometimes even 5 times in a row when I didn’t pick up.
It is only when I told ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Avoid as a landlord!!!Dealing with Dexters ......”
1 Star Review
Jun 21,2023
By:
'Ayah'
Jun 21,2023
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E16
Lettings (as a Landlord)
Postcode: E16
1
people found
this helpful
Avoid as a landlord!!!
Dealing with Dexters Canary Wharf as a landlord has been a complete waste of time. After couple of weeks of advertising my flat on Zoopla, they managed to find one tenant that could only move in 1.5 months after my ideal move ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Becareful your deposit and date Google reviews...”
1 Star Review
Jul 27,2022
By:
'Fei'
Jul 27,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
1
people found
this helpful
Becareful your deposit
P1 I refused for more people to come in, they brought more than 17 groups in my home within 5 days, and taking picture and vedio. Causing me mentle health issues as I got covid.
P2 threatened me, if I don't allow in they ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Dexters keeps postponing our deposit refund...”
1 Star Review
Jul 04,2022
By:
'Francesca'
Jul 04,2022
Services: Lettings (as a Tenant)
Rent PCM: £1560
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1560
Postcode: E14
1
people found
this helpful
We rented for 4 years and left on June 15. Dexters keeps saying our deposit was cleared and they will refund it in full, but we haven’t seen any money in 20 days. This is just the final straw of the carelessness provided throughout our tenancy. They ...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 10,2021
By:
'Guru'
Sep 10,2021
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: E14
0
people found
this helpful
It has been a breath of fresh air dealing with Dexters and the staff at the Westferry Office in Canary Wharf especially John, Ruby and Lydia. This, after a disastrous time with another agent. Dexters have been extremely helpful and held our hand in guiding ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“This agency is the really amazing with the t......”
5 Star Review
Feb 15,2021
By:
'Kiran Ram'
Feb 15,2021
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: E14
0
people found
this helpful
This agency is the really amazing with the tailor made personal touch . They are very professional and understanding , in the current market the agency was very flexible and the Manager John Miller was flexible to my needs and a change in circumstance. 100 percent for customer ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Have been using Dexters in Canary Wharf for F......”
5 Star Review
Dec 01,2020
By:
'Michael'
Dec 01,2020
Services: Lettings (as a Landlord)
Rent PCM: £5000
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £5000
Postcode: E14
0
people found
this helpful
Have been using Dexters in Canary Wharf for FIVE years now-really happy-about to give a new instruction-for me the key person is Chantel Morgan-a legend.
Michael at NPW...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We have moved from Germany to England....”
5 Star Review
Aug 30,2019
By:
'Lars'
Aug 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: E14
0
people found
this helpful
We have moved from Germany to England. The first days we came here without any idea of how to go about renting an apartment we finally came across Dexters. We had the luck to meet Ruby Jones. We felt as if we were in very ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We have just recently rented a flat through D......”
5 Star Review
Aug 30,2019
By:
'Tieu'
Aug 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: E14
0
people found
this helpful
We have just recently rented a flat through Dexters and the experience has been absolutely great! Moving to the UK for the first time can be quite overwhelming but Ruby Jones made the process so easy for us. She always responded to all our questions, ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Dec 21,2018
By:
'raj'
Dec 21,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Lettings (as a Tenant)
Postcode: SE10
0
people found
this helpful
Zora was a grate help in finding a place we call home now. I would recommend her to any one...
read full review
Comment on agent fees
I don't no how much is the normal agent fee as it was my first house to rent in uk
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Dec 20,2018
By:
'Anonymous1245'
Dec 20,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Dexters helped to secure a really good property below market price. That was partially luck.. but they called me as soon as the property became available and I was the first viewer to see it and took it immediately.
With maintenance so far so good. ...
read full review
Comment on agent fees
Relatively high, but within market range
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 26,2018
By:
'Oliver'
Sep 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E149
Lettings (as a Landlord)
Postcode: E149
1
people found
this helpful
A big thank you to Zhora who looked after me in a most positive and professional manner and took care of all the little details making the lettings procedure a seamless experience. Well done!...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 07,2018
By:
'Xiaochen'
Sep 07,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E14
Sales (as a Buyer)
Postcode: E14
1
people found
this helpful
Kevin takes well care of his clients. He's been working on my case during the last months. I really appreciate his in-time communication and great patience to helping me find out suitable properties for me. So far he is one of the best agents I ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Avoid Dexters if You Can...”
1 Star Review
May 29,2018
By:
'Canary'
May 29,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E149
Lettings (as a Tenant)
Postcode: E149
11
people found
this helpful
We were tenants at an E14 flat in Canary Wharf for 5 years. The flat was managed by Field and Sons which was acquired by Dexters. When Dexters took over, the nightmare started. A broken shower for example took three months to be fixed! We had ...
read full review
Comment on agent fees
The agent's fees are very high given their poor service and unprofessional conduct.
11
people found
this helpful
Was this helpful?
Yes
1 Star Review
May 16,2018
By:
'Amar'
May 16,2018
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: E14
16
people found
this helpful
Avoid this real Estate company at all costs else you will regret at the end of tenancy like me.
Rented 1 bed through them for a long term tenancy (3 years) and recently changed apartment. Got the apartment professionally cleaned where two cleaners i hired spent 7 hours ...
read full review
Comment on agent fees
Bad
16
people found
this helpful
Was this helpful?
Yes
1 Star Review
May 08,2018
By:
'Consigliere'
May 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
12
people found
this helpful
The worst experience ever after 6 years in London. They were just worried about my signature in the contract. Lack of information, very poor customer service, apathy...they didn't inform us about a big issue in the property. Absolutely frustrated due to their behaviour on us. ...
read full review
12
people found
this helpful
Was this helpful?
Yes
“chantel was very helpful in ensuring a smooth letting process ......”
5 Star Review
Oct 16,2017
By:
'lara'
Oct 16,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
0
people found
this helpful
chantel was very helpful in ensuring a smooth letting process and was very professional and knowledgeable through out the process...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Shivani has been looking after our property for the last ......”
5 Star Review
Oct 12,2017
By:
'Brenda'
Oct 12,2017
Services: Lettings (as a Landlord)
Rent PCM: £2186
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £2186
Postcode: E14
0
people found
this helpful
Shivani has been looking after our property for the last few years. She is super conscientious about her job and deals with all our property issues in a timely and efficient manner. She will always look for the best price when having repairs done or ...
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“I find Nathan very polite and helpful. He is always ......”
4 Star Review
Oct 05,2017
By:
'Siri'
Oct 05,2017
Services: Lettings (as a Landlord)
Rent PCM: £1907
Would you recommend?: Yes
Postcode: E16
Lettings (as a Landlord)
Rent PCM: £1907
Postcode: E16
0
people found
this helpful
I find Nathan very polite and helpful. He is always willing to assist in every way he can. True professional....
read full review
Comment on agent fees
Very fair commission.
0
people found
this helpful
Was this helpful?
Yes
“Chantel was very proactive and helped me to find a ......”
5 Star Review
Oct 05,2017
By:
'Kit'
Oct 05,2017
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: E14
0
people found
this helpful
Chantel was very proactive and helped me to find a new tenant within a matter of days. Her actions were swift, clear and concise. Made this procedure much easier to deal with....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“We moved into a property who dealth with a different ......”
1 Star Review
Sep 11,2017
By:
'clara'
Sep 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N11
Lettings (as a Tenant)
Postcode: N11
42
people found
this helpful
We moved into a property who dealth with a different agent at the time, found out dexters has taken over that agent when we moved out, found staff awfully rude and ignorant, specially branch manager, all they ever cared for was alot of unnecessary charges ...
read full review
42
people found
this helpful
Was this helpful?
Yes
“Very shocked about the unprofessional and rude behaviours of this ......”
1 Star Review
May 04,2017
By:
'Jason'
May 04,2017
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: No
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: SE16
38
people found
this helpful
Very shocked about the unprofessional and rude behaviours of this agent and the staff*.
Calling the the current tenant 'silly' and insist to conduct inspection after 24 hours as Mr. Ryan Morgan suspected that we are 'hiding' something and he thought he has been delayed as ...
read full review
Comment on agent fees
Not worthy.
38
people found
this helpful
Was this helpful?
Yes
“Elmira is helpful and competent. Whenever the problem arises she ......”
5 Star Review
Mar 18,2017
By:
'YB'
Mar 18,2017
Services: Lettings (as a Landlord)
Rent PCM: £2383
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £2383
Postcode: E1
0
people found
this helpful
Elmira is helpful and competent. Whenever the problem arises she is there n quickly sort it out efficiently, always willing to help. The whole branch staffs are very pleasant. Brilliant!...
read full review
Comment on agent fees
Could be lower!
0
people found
this helpful
Was this helpful?
Yes
“This is the worst estate agent I came across in 7 ......”
1 Star Review
Mar 14,2017
By:
'Thomas'
Mar 14,2017
Services: Lettings (as a Tenant)
Rent PCM: £830
Would you recommend?: No
Postcode: E16
Lettings (as a Tenant)
Rent PCM: £830
Postcode: E16
33
people found
this helpful
This is the worst estate agent I came across in 7 years living in London. I moved out from the flat I lived in for 3 months and decided to move out to live with my girlfriend. I found a replacement but they told me on the ...
read full review
Comment on agent fees
That's a rip off. The most expensive I've ever had.
33
people found
this helpful
Was this helpful?
Yes
“Nathan Walter was very polite and friendly, also super helpful ......”
5 Star Review
Mar 08,2017
By:
'Egle'
Mar 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SE14
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SE14
0
people found
this helpful
Nathan Walter was very polite and friendly, also super helpful which made renting process fast and the whole experience very pleasant....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I am very happy with the service provided by Chantel. ......”
5 Star Review
Mar 08,2017
By:
'Grace'
Mar 08,2017
Services: Lettings (as a Landlord)
Rent PCM: £1495
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Rent PCM: £1495
Postcode: E14
0
people found
this helpful
I am very happy with the service provided by Chantel. She is extremely helpful and patient. I would definitely recommend her to a friend....
read full review
Comment on agent fees
Fair price
0
people found
this helpful
Was this helpful?
Yes
“Nathan it has been very helpful while we were looking ......”
5 Star Review
Mar 03,2017
By:
'Francesco'
Mar 03,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Nathan it has been very helpful while we were looking for a flat.
He is very competent and passionate for his job and willing to help us on our mission.
Thank you very much...
read full review
Comment on agent fees
Probably a bit too high
0
people found
this helpful
Was this helpful?
Yes
“Chantel is such a pleasure to deal with; efficient; professional; ......”
5 Star Review
Mar 01,2017
By:
'M.Morris'
Mar 01,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Chantel is such a pleasure to deal with; efficient; professional; personable and helpful. A real asset to that company! I wouldn't hesitate going to Chantel for any property related issue....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Efficient, honest and very helpful. Always gets the job requested ......”
5 Star Review
Feb 28,2017
By:
'Sam'
Feb 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
Efficient, honest and very helpful. Always gets the job requested or any problem solved and sorted. Honestly wish all agents were at her standard....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Chantel Morgan has been looking after my property for years. ......”
5 Star Review
Feb 24,2017
By:
'Suzanna'
Feb 24,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
0
people found
this helpful
Chantel Morgan has been looking after my property for years. She is super efficient and a pleasure to deal with....
read full review
0
people found
this helpful
Was this helpful?
Yes
I am really sorry to hear that you have been unhappy with the service provided by our Square Mile branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn