Goodearl Property
Glasgow, G2
3.6/5, 28 reviews
68% recommended
100% lettings valuation accuracy
80% lettings fee satisfaction
Goodearl Property - Click to Visit Our Website

“My property in Glasgow was managed by Goodearl Property for ......”

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Apr 08,2015
Minithumbdown
By: 'Daniel'
Apr 08,2015
10 people found
this helpful
My property in Glasgow was managed by Goodearl Property for around 5 years. During this time, to their credit, Goodearl collected the rent and paid the correct money to me each month. The property was occupied for the entire period (2 different tenancies). Unfortunately, I cannot offer any further positive feedback. The examples of poor service are far to numerous to mention, but usually hinged around appalling communication. As I am not based in the UK, I found this immensely frustrating, with emails going unanswered for weeks/ months at times. After I eventually cut ties with Goodearl, I established direct contact with my tenants who informed that their experience was similar to mine. I was also shocked to hear that the tenants had brought up maintenance issues with Goodearl, who stated that I was unwilling to address the issues, without even consulting with me. Between tenancies, it transpired that Goodearl failed to check or enforce the inventory, with 2 televisions amongst the many items that were removed, and not replaced, as well as significant damage to walls, floors and contents that was not properly addressed, nor disclosed to me. Goodearl did offer 4 months of commission free service to try and retain my business, but ultimately I had completely lost faith in their competency, and felt somewhat vindicated in my decision to find a new agent when I heard of the poor service and misinformation that was being pedalled to my tenants. Overall, a very poor experience.
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Opening Hours
Address

Goodearl Property
147 Bath Street
City Centre,Glasgow
City of Glasgow
G2 4SN
0141 248 6768

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 80% £500 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 15 8 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“One Star is Too Many...”

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Aug 28,2019
Minithumbdown
By: 'Sandy Williams'
Aug 28,2019
6 people found
this helpful
During our time with Goodearl we were beset with every health and safety, security and habitability issue possible and at no point were the Landlords or Agents in the least interested in the property or the issues we had. Between extensive damp, black mould, leaking ...
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By: Sandy Williams
Aug 28, 2019
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Typical of the lies which Goodearl and indeed Andrew Stewart deal in. I dealt extensively with Andy Pace, Andrew Stewart and Wendy Watson, they were all typical to a fault. Dishonest, untrustworthy, unprofessional liars. The petty nature of these individuals knows no bounds. They even (as an act of revenge for this review presumably) used my details to sign me up for sales calls but were too stupid to hide their IP address! Further action will be taken for this illegal use of my details. ...

“Excellent Letting Agent and highly recommend...”

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May 15,2019
Minithumbup
By: 'Jon W.'
May 15,2019
0 people found
this helpful
Andrew and Andy have been excellent to deal with and I can recommend this company as they have a wide variety of properties under management....
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“Excellent staff...”

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Mar 22,2019
Minithumbup
By: 'Swela'
Mar 22,2019
0 people found
this helpful
Andy has always been helpful and professional when i have contacted him.very happy with the overall service i have received...
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“Great Service...”

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Mar 07,2019
Minithumbup
By: 'Stuart'
Mar 07,2019
0 people found
this helpful
Goodearl was a fantastic company to deal with. Andy Pace couldn't be more helpful. I would highly recommend this company....
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By: Andy Pace
Mar 07, 2019
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Thanks Stuart your comments are most welcome. Proves all our hard work pays off. ...

“Good service...”

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Mar 05,2019
Minithumbup
By: 'E'
Mar 05,2019
0 people found
this helpful
Very good service from Goodearl property, property always seems to be to a high standard, move in went smoothly and Andrew is always responsive to emails...
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By: Andy Pace
Mar 06, 2019
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Thank you very much for your lovely feedback. ...

“5 star service...”

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Mar 04,2019
Minithumbup
By: 'Cassie'
Mar 04,2019
1 people found
this helpful
Andrew was quick to get all of my issues sorted and was very professional and an overall genuine good guy!...
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By: Andrew Pace
Mar 05, 2019
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Dear Cassie, Thank you very much for your kind comments about the service we provide here at Goodearl. Your feedback is greatly appreciated. ...

“Andrew Pace was quick to respond to our correspondence and ......”

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Feb 14,2018
Minithumbup
By: 'L Steele'
Feb 14,2018
3 people found
this helpful
Andrew Pace was quick to respond to our correspondence and queries. He also dealt with any problems in the flat quickly and efficiently. Goodearl have been the best letting agents I have dealt with....
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“Andrew Pace has been organised and helpful during the transaction ......”

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Feb 09,2018
Minithumbup
By: 'L SHAW'
Feb 09,2018
5 people found
this helpful
Andrew Pace has been organised and helpful during the transaction and tenacy. The flat was sound, clean and suitable for our requirements....
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“Andrew Pace was a very diligent and helpful property manager. ......”

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Feb 07,2018
Minithumbup
By: 'R Thomas'
Feb 07,2018
5 people found
this helpful
Andrew Pace was a very diligent and helpful property manager. He dealt with all of our queries very well and we felt he had our best interests at heart. The only reason I didn't award Goodearl 5 stars was because there were a few times when ...
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“Great service, fast and efficient and always available to sort ......”

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May 30,2017
Minithumbup
By: 'Matt S'
May 30,2017
5 people found
this helpful
Great service, fast and efficient and always available to sort out any problems. Always very friendly service, would recommend to anyone....
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Comment on agent fees
Good
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“Very good agents, very helpful, efficient and courteous and dealt ......”

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May 30,2017
Minithumbup
By: 'Stuart W'
May 30,2017
5 people found
this helpful
Very good agents, very helpful, efficient and courteous and dealt with all enquiries efficiently. I would recommend them to people....
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Comment on agent fees
This agency was really good
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“I have had great responses from the company whenever there ......”

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Feb 03,2017
Minithumbup
By: 'sk'
Feb 03,2017
5 people found
this helpful
I have had great responses from the company whenever there has been a problem.Andrew within the company is very helpful and is very good in his job as he sympathsis with the tenant and tries to resolve the problem....
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Comment on agent fees
Good
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“DO NOT USE THIS COMPANY!!!!Firstly, they did not turn ......”

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Jan 27,2017
Minithumbdown
By: '...'
Jan 27,2017
6 people found
this helpful
DO NOT USE THIS COMPANY!!!! Firstly, they did not turn up to viewings. When I finally managed to track them down and rearrange we could not get in because they didn't have the correct keys. This is when I should have walked away. The flat ...
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“Overall I was really satisfied with the speed and the ......”

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Oct 04,2016
Minithumbup
By: 'Nikos'
Oct 04,2016
4 people found
this helpful
Overall I was really satisfied with the speed and the professionalism that my requirements were met by Goodearl and I would highly recommend them to anyone interested to rent a flat in Glasgow. I really enjoyed the fact that the team is friendly and polite ...
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“If it was possible to leave less than a 1 star ......”

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Mar 07,2016
Minithumbdown
By: 'mm'
Mar 07,2016
8 people found
this helpful
If it was possible to leave less than a 1 star rating, I would. This is honestly the most incompetent company I have ever dealt with in my life. The staff don't have a clue what they-re doing and could not be ruder. I question how ...
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“I wish I'd done a bit of research on this ......”

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Nov 27,2015
Minithumbdown
By: 'NOTaFAKEreviewer'
Nov 27,2015
6 people found
this helpful
I wish I'd done a bit of research on this agent before getting involved. The property needed a lot of repairs when I viewed it, I was in a hurry to move so I accepted their promise to have all the areas fixed after I ...
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“Goodearl Property is an excellent agency. Can't fault any of ......”

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Nov 19,2015
Minithumbup
By: 'Natalie'
Nov 19,2015
5 people found
this helpful
Goodearl Property is an excellent agency. Can't fault any of the service provided. Friendly and efficient team that I would recommend to all....
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By: Andrew Pace
Jan 26, 2017
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Thank you very much Natalie for your honest and genuine appraisal of our service. ...

“I have been a tenant of Goodearl Property for just ......”

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Nov 19,2015
Minithumbup
By: 'Gordon Johnstone'
Nov 19,2015
4 people found
this helpful
I have been a tenant of Goodearl Property for just over 12 years and have always found them to be very responsive to the problems which I have had in terms of repairs and dealing with other tenants in the building. They are easily contactable and ...
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“I have been with Goodearl property for approximately 7 years now ......”

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Nov 19,2015
Minithumbup
By: 'Najimee'
Nov 19,2015
3 people found
this helpful
I have been with Goodearl property for approximately 7 years now and have always found them to be helpful, friendly and professional. I would recommend Goodearl (and have done so on many an occasion) to any one interested in letting their property...
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“I cannot rate the Goodearl team enough. Andrew is a ......”

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Nov 17,2015
Minithumbup
By: 'Julia'
Nov 17,2015
4 people found
this helpful
I cannot rate the Goodearl team enough. Andrew is a superstar, nothing was ever too difficult. My flat was kept in excellent condition with regular checks of the flat and inventory. The tenants were always well vetted and treated the flat with care. I would ...
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“I have used Goodearl for the past year and the ......”

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Nov 10,2015
Minithumbup
By: 'Kenny Gordon'
Nov 10,2015
3 people found
this helpful
I have used Goodearl for the past year and the service has been excellent. We had to get our 1st property let out at short notice and Andrew guided us through the necessary requirements for this including a short notice installation of smoke sensors which ...
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“I'd recommend letting with Goodearl. -- They made my move ......”

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Nov 09,2015
Minithumbup
By: 'ASH-EGY'
Nov 09,2015
4 people found
this helpful
I'd recommend letting with Goodearl. -- They made my move from overseas to Glasgow a pleasing experience -- They were always highly professional, friendly, and swift to respond to any questions I had. They were also very flexible in accommodating my needs in terms of ...
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“I'd recommend letting with Goodearl. They were always highly professional, ......”

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Nov 03,2015
Minithumbup
By: 'Alanah'
Nov 03,2015
4 people found
this helpful
I'd recommend letting with Goodearl. They were always highly professional, friendly, and quick to respond to any questions/ problems we had. They were also extremely helpful and flexible with extending our lease period, and making sure that when we did leave it was as easy ...
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“My property in Glasgow was managed by Goodearl Property for ......”

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Apr 08,2015
Minithumbdown
By: 'Daniel'
Apr 08,2015
10 people found
this helpful
My property in Glasgow was managed by Goodearl Property for around 5 years. During this time, to their credit, Goodearl collected the rent and paid the correct money to me each month. The property was occupied for the entire period (2 different tenancies). Unfortunately, I cannot offer ...
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“We signed a 12 month lease on a property about a ......”

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Apr 29,2014
Minithumbdown
By: 'fruitycat'
Apr 29,2014
11 people found
this helpful
We signed a 12 month lease on a property about a year ago and have had to deal with a plethora of issues ever since, including the inventory being completely outdated and incorrect, broken furniture not being removed, not receiving keys for certain locks and keys ...
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“Wish i knew about website years ago. Rented house for ......”

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Feb 27,2014
Minithumbdown
By: 'J'
Feb 27,2014
8 people found
this helpful
Wish i knew about website years ago. Rented house for a year due to divorce, so needed something asap. heating didn't work properly, never fixed ! drainage issues resulted in sewage exploding outside which I had to pick up - took weeks to sort out. totally ...
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“DO NOT USE GOODEARL. We rented from Goodearl for one ......”

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Jul 30,2013
Minithumbdown
By: 'Hatty123'
Jul 30,2013
7 people found
this helpful
DO NOT USE GOODEARL. We rented from Goodearl for one year, every time we contacted them with a problem about the flat they would take weeks to get back to us. Before our tenancy ended, we became aware that the £96 application fee they had charged ...
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What agent could do to change your mind?
Not be so rude, arrogant money grabbers.
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“First of all - they charge a £96 (!!!) "admin fee" in ......”

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Aug 04,2012
Minithumbdown
By: 'jennifer85'
Aug 04,2012
6 people found
this helpful
First of all - they charge a £96 (!!!) "admin fee" in order for you to even be considered to rent a flat you've said you'd like to take. £96 is a ridiculous amount, even for a letting agents fee. What does this fee get you? Not a ...
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By: hatty123
Jul 30, 2013
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DO NOT USE GOODEARL. We rented from Goodearl for one year, every time we contacted them with a problem about the flat they would take weeks to get back to us. Before our tenancy ended, we became aware that the £96 application fee they had charged us at the start of the let was illegal. We contacted Goodearl about the illegal fees which they denied being illegal - even though I had emailed them a letter highlighting the laws which made this type of fee unlawful. We were in a dispute with them fo ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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