“We have previously been a customer of Jan Forster in ......”

Mar 23,2015
By: 'LPotter'
Mar 23,2015
0 people found
this helpful
We have previously been a customer of Jan Forster in the past and had a poor experience. We have since been with an even poorer lettings agent, so we know what we're looking for when looking for a good lettings agent!

Given our poor lettings experiences in the past we were reluctant to go through Jan Forster again... but Anna and Deborah have been nothing but helpful throughout the process. From their quick responses to our enquiries and raising questions with our new landlord - to handling changes to move-in dates and assisting us with ensuring all our paperwork/payments were correct - the service we have received has been excellent.

It has definitely changed our mind about Jan Forster and the service they provide, and we would now be very happy to recommend them to others.
Comment on agent fees
The initial fee was half a month's rent plus VAT, or ‚£250 plus VAT - whichever is higher. We feel this was an acceptable fee but we do not understand the reasoning behind the fees being different depending on the rental price of the property.
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Jan Forster Estates

55 Polwarth Drive, Brunton Park Gosforth, Newcastle upon Tyne
Tyne & Wear

0191 236 2680

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