Jan Forster Estates
Property Management Centre, Newcastle upon Tyne, NE3
4.8/5, 237 reviews
97% recommended
100% sales valuation accuracy
92% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

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2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Jan Forster Estates
55 Polwarth Drive, Brunton Park
Gosforth,Newcastle upon Tyne
Tyne & Wear
NE3 5NJ
0191 236 2680

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £123,000 £354,000
Lettings 91% 91% £295 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 3 114 4 7 0 5 0 7 1
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS UKALA
Latest Properties

No Properties

“Anna has been very helpful and responded quickly to my ......”

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Feb 07,2017
Minithumbup
By: 'Val'
Feb 07,2017
0 people found
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Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
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“Very efficient and helpful ! kept me updated and sorted out ......”

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Jan 09,2017
Minithumbup
By: 'Dawn'
Jan 09,2017
0 people found
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Very efficient and helpful ! kept me updated and sorted out problems very quickly. very happy for the service i received!...
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ok
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“I rang Jan Forster and spoke to Hannah Brown as ......”

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Dec 08,2016
Minithumbup
By: 'Ally'
Dec 08,2016
0 people found
this helpful
I rang Jan Forster and spoke to Hannah Brown as I needed a copy of my tenancy agreement. Hannah asked me when I had moved into the property and advised me that the details had been archived and she would email them to me by ...
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Comment on agent fees
N/A
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“Hannah is fantastic and have been very helpful in sorting ......”

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Nov 27,2016
Minithumbup
By: 'James'
Nov 27,2016
0 people found
this helpful
Hannah is fantastic and have been very helpful in sorting out our property. Thank you Hannah for your help and going the extra mile for us!...
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“We have rented out our bedsit through Jan Fosters this ......”

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Nov 23,2016
Minithumbup
By: 'Jane'
Nov 23,2016
0 people found
this helpful
We have rented out our bedsit through Jan Fosters this last year. The first tenant was found within 3 hours of the property going on the rental market. He recently handed in his notice and the property again was let quickly with only 7 days of it ...
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Comment on agent fees
Reasonable.
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“Top service from Hannah Brown. I like the efficient service ......”

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Nov 22,2016
Minithumbup
By: 'Katie'
Nov 22,2016
0 people found
this helpful
Top service from Hannah Brown. I like the efficient service and communication from Hannah. The rates are reasonable and nothing is too much trouble. Top marks, thank you!...
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Comment on agent fees
Good
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“Good availability, good professionality, good feeling. I am happy to ......”

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Nov 15,2016
Minithumbup
By: 'Roberto'
Nov 15,2016
0 people found
this helpful
Good availability, good professionality, good feeling. I am happy to have take the house of Ahmerst road, that meets the requests I had made to agents....
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Comment on agent fees
Good
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“I have no hesitation in awarding 5Star Ratings to your ......”

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Nov 10,2016
Minithumbup
By: 'Michael'
Nov 10,2016
0 people found
this helpful
I have no hesitation in awarding 5Star Ratings to your Property Portfolio Administrator and Lettings Advisor. for the efficient and courteous manner in which they conducted the business of Letting 7 Iveston Avenue, Brunton Grange recently. I will be recommending these Executives to Friends and Colleagues ...
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Comment on agent fees
satisfactory
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“I have used Jan Forster to sell and rent out ......”

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Nov 09,2016
Minithumbup
By: 'Mark'
Nov 09,2016
0 people found
this helpful
I have used Jan Forster to sell and rent out property on a number of occasions. The service I receive has always been excellent. Thank you....
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Comment on agent fees
Fees seem fair.
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“for the secont time in 12 months we have been fixed ......”

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Nov 07,2016
Minithumbup
By: 'graeme'
Nov 07,2016
0 people found
this helpful
for the secont time in 12 months we have been fixed up with a tenant within 2 days, brilliant results and excellent service...
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Comment on agent fees
good
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“Thank you for the excellent service. The whole process has ......”

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Nov 05,2016
Minithumbup
By: 'Claire'
Nov 05,2016
0 people found
this helpful
Thank you for the excellent service. The whole process has been made very easy for me. Much appreciated when I have a very busy day job. Not to mention the property being let for £100 more per month than previously and with no void period!...
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Comment on agent fees
Fees are average for the market but with very high service levels. Excellent value.
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“She was nice, helpful, professional. she knows her job and ......”

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Nov 04,2016
Minithumbup
By: 'Waseem'
Nov 04,2016
0 people found
this helpful
She was nice, helpful, professional. she knows her job and keen to answer querries as best as she could, she shows interest in customer requirements and appear to like her job well....
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Comment on agent fees
ok
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“Both agents have been very helpful and patient throughout the ......”

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Nov 03,2016
Minithumbup
By: 'Carina'
Nov 03,2016
0 people found
this helpful
Both agents have been very helpful and patient throughout the viewing and any queries I had I'm so happy I chose this agency....
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“Great professional efficient and quick service. I was kept updated ......”

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Nov 01,2016
Minithumbup
By: 'Kevin'
Nov 01,2016
0 people found
this helpful
Great professional efficient and quick service. I was kept updated regularly and both handled my affairs without question in my absence....
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Comment on agent fees
Very competitive
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“Had some issues getting SA302 form to prove earnings (self ......”

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Nov 01,2016
Minithumbup
By: 'Adam'
Nov 01,2016
0 people found
this helpful
Had some issues getting SA302 form to prove earnings (self employed). Staff were patient and a pleasure to deal with through the whole process. Would use again....
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“Very pleasant, friendly and professional. I would certainly recommend this ......”

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Oct 31,2016
Minithumbup
By: 'J'
Oct 31,2016
0 people found
this helpful
Very pleasant, friendly and professional. I would certainly recommend this agent to anyone looking for accommodation, they go out of their way to oblige....
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Comment on agent fees
Little higher than others but the service is very good.
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“My husband and I received Great customer service. Hannah was ......”

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Oct 16,2016
Minithumbup
By: 'Gaz'
Oct 16,2016
0 people found
this helpful
My husband and I received Great customer service. Hannah was Efficient and very helpful which enabled us to move into our house quicker that expected....
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“Anna made the entire rental process smooth and painless, we ......”

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Oct 11,2016
Minithumbup
By: 'STF'
Oct 11,2016
0 people found
this helpful
Anna made the entire rental process smooth and painless, we commend her knowledge, efficient and friendly professionalism. Many thank from STF Power....
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Comment on agent fees
Fees are as expected, and nobody like to pay them, us included
Was this helpful? Yes

“We first dealt with Paul Anderson in your Whitley Bay ......”

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Oct 04,2016
Minithumbup
By: 'Rebecca'
Oct 04,2016
0 people found
this helpful
We first dealt with Paul Anderson in your Whitley Bay branch then Kirsty Snowball took over. Both Employees have been amazing. We couldn't fault them. Very happy with our overall experience with the Jan Foster Estate agents....
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Comment on agent fees
GOOD
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“I am so happy with everything about my dealings with ......”

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Sep 29,2016
Minithumbup
By: 'Mrs'
Sep 29,2016
0 people found
this helpful
I am so happy with everything about my dealings with Jan Forster. This is the first time in the rental market as I have owned my own home for over 30 years. When we started looking over two months ago we have been in contact with ...
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Comment on agent fees
Fees easy to understand and published in advance. We knew exactly what was expected during g the process with no surprises.
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“Although I had to spend a bit of time for ......”

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Sep 26,2016
Minithumbup
By: 'C'
Sep 26,2016
0 people found
this helpful
Although I had to spend a bit of time for online background check, I had credible service for check-in and paper works. I will use this agent again in the future....
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“Excellent service throughout the process. Hannah is highly professional, efficient ......”

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Sep 26,2016
Minithumbup
By: 'David'
Sep 26,2016
0 people found
this helpful
Excellent service throughout the process. Hannah is highly professional, efficient and pleasant. I would be happy to recommend her and all at Jan Forster and would not hesitate to employ her services again in the future....
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Comment on agent fees
Acceptable
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“Hannah was very professional and timely in her communication. I ......”

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Sep 22,2016
Minithumbup
By: 'jj300'
Sep 22,2016
0 people found
this helpful
Hannah was very professional and timely in her communication. I would recommend her and Jan Forster to any prospective tenant....
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Comment on agent fees
Good
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“We had a good experience with Jan Forster. Their website ......”

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Sep 21,2016
Minithumbup
By: 'Justin'
Sep 21,2016
0 people found
this helpful
We had a good experience with Jan Forster. Their website was very helpful when finding properties, our viewings with them were very friendly and cheery, and they were very professional and accommodating throughout. We will shortly be getting the keys to our new property and ...
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Comment on agent fees
We paid a few hundred pounds in fees to take the property off the market, which was less than we paid in fees last time we moved within York (with a different letting agent). I'm sure others would agree that we'd all like to pay less on letting agent fees, but the price was reasonable and I am sure it is similar to other agents in the area.
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“We were very pleased with the overall service that we ......”

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Sep 21,2016
Minithumbup
By: 'C'
Sep 21,2016
0 people found
this helpful
We were very pleased with the overall service that we received from Jan Foster and in particular from Sarah McCann who was great, very helpful, friendly and professional....
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“Hannah looked after outgoing and ingoing tenants into my flat. ......”

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Sep 19,2016
Minithumbup
By: 'Stuart'
Sep 19,2016
0 people found
this helpful
Hannah looked after outgoing and ingoing tenants into my flat. It was a tight turnaround and work needed completing before the new tenants moved in. Hannah was extremely responsive and promptly answered any queries that I had. She was also very thorough and clear in ...
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“Needing to move house on a short timescale, Hannah expertly ......”

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Sep 12,2016
Minithumbup
By: 'James'
Sep 12,2016
0 people found
this helpful
Needing to move house on a short timescale, Hannah expertly facilitated our needs and particular demands, and managing to secure a move in date that was earlier than we had anticipated. Post moving in we have received good support to settle in and be aware ...
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Comment on agent fees
At first I felt that the fees were a little on the high side (I tend to be a little skeptical of any types of administration fees) however the support we received and the prompt responses to our enquiries meant that we felt that we had got our money's worth.
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“Very professional, helpful, polite.I have two properties on managed-let ......”

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Sep 12,2016
Minithumbup
By: 'DrAhmad'
Sep 12,2016
1 people found
this helpful
Very professional, helpful, polite. I have two properties on managed-let by JFE. I cannot say enough of how good this team and the individual members are, in resolving all manner of help needed by both tenants or myself. Hannah and Dee have both been very ...
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Comment on agent fees
Very reasonable Fees. For the outstanding service - they were the best among the other High Street names in Gosforth.
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“Hannah and Sharon have both been extremely helpful and friendly, ......”

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Sep 07,2016
Minithumbup
By: 'Mike'
Sep 07,2016
0 people found
this helpful
Hannah and Sharon have both been extremely helpful and friendly, have sorted out issues quickly, and replied to queries with quite amazing speed. I wouldn't hesitate to recommend....
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“This was my first experience of Jan Forster Estates and ......”

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Sep 06,2016
Minithumbup
By: 'Joann'
Sep 06,2016
0 people found
this helpful
This was my first experience of Jan Forster Estates and unfortunately it hasn't been a positive one. After doing much of the admin work ourselves online, I then had to chase numerous members of your team to find out if there was anything outstanding that ...
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Comment on agent fees
I feel the agency fees were extremely high and I'm not entirely sure what we were paying for, given the fact we submitted all of the admin ourselves online.
Was this helpful? Yes
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Contact your local branch for details.
Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 5NJ


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