Jan Forster Estates
Property Management Centre, Newcastle upon Tyne, NE3
4.8/5, 237 reviews
97% recommended
100% sales valuation accuracy
92% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Jan Forster Estates
55 Polwarth Drive, Brunton Park
Gosforth,Newcastle upon Tyne
Tyne & Wear
NE3 5NJ
0191 236 2680

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £123,000 £354,000
Lettings 91% 91% £295 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 3 114 4 7 0 5 0 7 1
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS UKALA
Latest Properties

No Properties

“Thanks to Hannah, all the process has been very easy ......”

Share on :
Apr 27,2016
Minithumbup
By: 'Maria'
Apr 27,2016
0 people found
this helpful
Thanks to Hannah, all the process has been very easy for me from the very beginning, as I didn't have to be worrying about all the paperwork. She has always been helpful and quick in every query I made....
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Myself and my partner have liaised with Hannah Brown for ......”

Share on :
Apr 27,2016
Minithumbup
By: 'I'
Apr 27,2016
0 people found
this helpful
Myself and my partner have liaised with Hannah Brown for several weeks leading up to our move in date for our new home; she's been very helpful and always very quick in getting back to use regarding any queries we have had. Would highly recommend ...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes

“Delighted with customer service and support from this estate agent, ......”

Share on :
Apr 18,2016
Minithumbup
By: 'FloNorth'
Apr 18,2016
0 people found
this helpful
Delighted with customer service and support from this estate agent, and in particular, Sarah, who was unfailingly helpful, always did what she said she would do and made the whole process of handling our purchase stress-free....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“From start to finish i was very impressed with the ......”

Share on :
Apr 12,2016
Minithumbup
By: 'Glen'
Apr 12,2016
0 people found
this helpful
From start to finish i was very impressed with the way the agents dealt with my wife and i, They acted swiftly and efficiently to get us in to the property. many thanks....
read full review
Comment on agent fees
The fees were fair compared to other agents.
Was this helpful? Yes

“Was very happy with everything from Jan Forster, friendly staff, ......”

Share on :
Apr 11,2016
Minithumbup
By: 'sarahd'
Apr 11,2016
0 people found
this helpful
Was very happy with everything from Jan Forster, friendly staff, quick service & very accurate with all information given to us...
read full review
Was this helpful? Yes

“Excellent customer service, great communication, swift reply to all comments, ......”

Share on :
Apr 11,2016
Minithumbup
By: 'Mrs'
Apr 11,2016
0 people found
this helpful
Excellent customer service, great communication, swift reply to all comments, setting up contract for a new property smoothly and fast. would recommend this agent...
read full review
Comment on agent fees
neutral - fees are quite high though but worth the service provided
Was this helpful? Yes

“I've had a great experience working with Jan Forster Estate ......”

Share on :
Apr 05,2016
Minithumbup
By: 'Maria'
Apr 05,2016
0 people found
this helpful
I've had a great experience working with Jan Forster Estate Agency. They were appointed as a leasing agency first and found good professional tenants for the property. When the time came to sell, they helped out a lot with the sale process and made it ...
read full review
Comment on agent fees
I thought the fees were very reasonable, and in line with the market, I've got some discounts as well, it worked well for me.
Was this helpful? Yes

“I could not be happier with the level of service ......”

Share on :
Apr 05,2016
Minithumbup
By: 'H'
Apr 05,2016
0 people found
this helpful
I could not be happier with the level of service Dee has shown us under difficult circumstances. She was incredibly efficient and effective as soon as the problem arose in our property and has kept me informed throughout. She has taken away all the stress ...
read full review
Comment on agent fees
The Fees are worth paying because they go above and beyond when needed.
Was this helpful? Yes

“We purchased the property via Jan Forster as agents and ......”

Share on :
Mar 29,2016
Minithumbup
By: 'Mark'
Mar 29,2016
0 people found
this helpful
We purchased the property via Jan Forster as agents and then proposed to let it out until our retirement. We had a discussion with Russ about letting and tribes confirmation of and guidance to our plans with a suggestion about what to do and what ...
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes

“Kirsty was very helpful and informative throughout the moving process, ......”

Share on :
Mar 24,2016
Minithumbup
By: 'Natalie'
Mar 24,2016
0 people found
this helpful
Kirsty was very helpful and informative throughout the moving process, she kept us well informed and was very helpful with any questions we had. All in all a very smooth, fast and efficient service delivered by Kirsty. Very happy clients....
read full review
Comment on agent fees
Reasonable - as expected
Was this helpful? Yes

“The admin for renting our new flat was sorted out ......”

Share on :
Mar 23,2016
Minithumbup
By: 'SJaques'
Mar 23,2016
1 people found
this helpful
The admin for renting our new flat was sorted out quickly and efficiently. Anna in particular was very quick to reply and help us out with getting hold of documents and information. Thanks to Jan Forster for making this a smooth rental process....
read full review
Comment on agent fees
In line with other agencies in Newcastle.
Was this helpful? Yes

“I choose Jan Forster to manage the rental of our ......”

Share on :
Mar 14,2016
Minithumbup
By: 'Jane'
Mar 14,2016
0 people found
this helpful
I choose Jan Forster to manage the rental of our flat as they seemed very professional and organised. I was offered useful telephone advice prior to valuation and supplied with costs up front. Our property rented within 3 hours of the valuation visit and a tenant ...
read full review
Comment on agent fees
Our bedsits rental income meant we were paying the minimum charge of ‚£400 + vat finders and ‚£50+ vat per month, which I felt was reasonable given the good and speedy service provided.
Was this helpful? Yes

“If the house buying process - the solicitors, I mean ......”

Share on :
Mar 12,2016
Minithumbup
By: 'Greg'
Mar 12,2016
0 people found
this helpful
If the house buying process - the solicitors, I mean - were even £ as organised, responsive and friendly as Anna & Denise, then all house sales would complete, with smiles, in £ of the time that it normally takes. I have never met Anna, with all coms ...
read full review
Comment on agent fees
No real experience in this area.
Was this helpful? Yes

“Hannah has been very efficient and helpful in organizing the ......”

Share on :
Mar 10,2016
Minithumbup
By: 'Mark'
Mar 10,2016
0 people found
this helpful
Hannah has been very efficient and helpful in organizing the lease extension for the flat I rent through Jan Forsters. She has made the whole process hassle free....
read full review
Comment on agent fees
The fees are reasonable
Was this helpful? Yes

“Hannah has been excellent. She responds to emails in a ......”

Share on :
Mar 08,2016
Minithumbup
By: 'Ruth'
Mar 08,2016
0 people found
this helpful
Hannah has been excellent. She responds to emails in a timely manner and has left me feeling like my property is in safe hands!...
read full review
Comment on agent fees
Agents fees are competitive for the area.
Was this helpful? Yes

“Great service from the beginning,always keeping me informed and ......”

Share on :
Mar 07,2016
Minithumbup
By: 'Christo'
Mar 07,2016
0 people found
this helpful
Great service from the beginning,always keeping me informed and trying to make my move as smooth as possible. Fast,friendly and professional....
read full review
Comment on agent fees
No one likes having to fork out money,but it's no more and no less than other agents charge.
Was this helpful? Yes

“A friendly yet professional service. Patient with customer response times ......”

Share on :
Feb 25,2016
Minithumbup
By: 'Brian'
Feb 25,2016
0 people found
this helpful
A friendly yet professional service. Patient with customer response times and very informative regarding requirements and detail. Hanna was easily available when required and patient when I was not....
read full review
Comment on agent fees
Fees good
Was this helpful? Yes

“It was a pleasant experience to work with Hannah Brown. ......”

Share on :
Feb 24,2016
Minithumbup
By: 'YQ'
Feb 24,2016
0 people found
this helpful
It was a pleasant experience to work with Hannah Brown. She is very polite and kind, the most important thing is she is very efficient to deal with the case. I am very happy with the way that she delt with my case. It was ...
read full review
Comment on agent fees
It is reasonable
Was this helpful? Yes

“Sarah was very professional in conducting the sale of our ......”

Share on :
Feb 19,2016
Minithumbup
By: 'martin'
Feb 19,2016
0 people found
this helpful
Sarah was very professional in conducting the sale of our property together with Marilyn Simpson completion was swiftly achieved.our thanks to them and the rest of the team Helen and Martin Graysmith...
read full review
Comment on agent fees
satisfactory
Was this helpful? Yes

“I am very satisfied with the service provided. Helpful and ......”

Share on :
Feb 16,2016
Minithumbup
By: 'Mr'
Feb 16,2016
0 people found
this helpful
I am very satisfied with the service provided. Helpful and very professional service. Good communication and timely management. I would use Jan Forster again....
read full review
Comment on agent fees
Slightly better than expected.
Was this helpful? Yes

“I have a property to rent out and have been ......”

Share on :
Feb 11,2016
Minithumbup
By: 'Tim'
Feb 11,2016
0 people found
this helpful
I have a property to rent out and have been very pleased with Jan Forsters estate agency with the way they have handled everything, under the direction of Eva Dancso. Basically, I can forget about the property as it is in good hands. All the ...
read full review
Comment on agent fees
The fees seem good value for the service offered.
Was this helpful? Yes

“excellent service throughout the matter from startvto finish and very ......”

Share on :
Feb 08,2016
Minithumbup
By: 'teresa'
Feb 08,2016
0 people found
this helpful
excellent service throughout the matter from startvto finish and very professional and efficient from hannah brown at jan forster gosforth branch...
read full review
Comment on agent fees
good
Was this helpful? Yes

“The service I received from the agent was absolutely fabulous. ......”

Share on :
Feb 05,2016
Minithumbup
By: 'Dapo'
Feb 05,2016
0 people found
this helpful
The service I received from the agent was absolutely fabulous. Even when there was a bit of uncertainty about my move-in date, I got reassuring and timely emails which made me relax. I was kept abreast of the situation all through and fortunately, everything go ...
read full review
Comment on agent fees
While I thought the fees were quite high, i would say it was good value for money in terms of the highly personalised service I received. The only thing was that I could have been better informed of additional fees I had to pay for the immigration checks!
Was this helpful? Yes

“Impeccable service from Jan Forster High Heaton Branch. I was ......”

Share on :
Jan 25,2016
Minithumbup
By: 'Perry'
Jan 25,2016
0 people found
this helpful
Impeccable service from Jan Forster High Heaton Branch. I was a first time buyer and a little unsure with the whole process. Sarah Jones provided outstanding guidance on all of my queries at her earliest convenience which was greatly appreciated. I would not hesitate to ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“I found Hannah Brown very efficient in dealing with me ......”

Share on :
Jan 22,2016
Minithumbup
By: 'Ms.'
Jan 22,2016
0 people found
this helpful
I found Hannah Brown very efficient in dealing with me regading my property issues. She is prompt in her responses....
read full review
Was this helpful? Yes

“From the first contact with JFE, until date in which ......”

Share on :
Jan 18,2016
Minithumbup
By: 'Nick'
Jan 18,2016
0 people found
this helpful
From the first contact with JFE, until date in which a tenant moved into the flat, I found the service to be first class. The only slight criticism was that initially I had to keep phoning the office, in order to get feed-back, after prospective ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Hannah was very helpful when following up on reference process, ......”

Share on :
Jan 08,2016
Minithumbup
By: 'Paul'
Jan 08,2016
0 people found
this helpful
Hannah was very helpful when following up on reference process, and quickly resolved a small issue which arose in the communication between myself and referencing agents....
read full review
Was this helpful? Yes

“I'm quite satisfied with the service provided by Jan Forster. ......”

Share on :
Dec 21,2015
Minithumbup
By: 'Sophie'
Dec 21,2015
0 people found
this helpful
I'm quite satisfied with the service provided by Jan Forster. Hannah is very nice and friendly. She always replied to my emails quickly and helped solve the problems with the property....
read full review
Was this helpful? Yes

“I had two valuations for the sale of the property, ......”

Share on :
Dec 05,2015
Minithumbup
By: 'Laura'
Dec 05,2015
0 people found
this helpful
I had two valuations for the sale of the property, I choose Jan Foster because they were not forward, And Because the member of staff who visited me, was warm and friendly, no sales talk, and this is the reason I choose Jan Foster. The ...
read full review
Was this helpful? Yes

“Chris Grabham, Sarah McCann and Marilyn Simpson were extremely proactive ......”

Share on :
Nov 28,2015
Minithumbup
By: 'Louise'
Nov 28,2015
0 people found
this helpful
Chris Grabham, Sarah McCann and Marilyn Simpson were extremely proactive and prompt to respond to queries helping is achieve our sale on time and also assisting with purchase of our new build. They went beyond what was expected in terms of assistance with the purchase....
read full review
Was this helpful? Yes
No image available Josh
(40)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact your local branch for details.
Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 5NJ


As Seen On

Find the Best Agent to
Sell or Rent Your Home